Uplisting

Uplisting

5 / 5 17 reviews

Who Uses This Software?

Short-term rental owners, operators and managers with between 5 and 500+ short-term rental properties.


Average Ratings

17 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month
  • Pricing Details
    All plans include 0% commission, unlimited users & syncing to all channels
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Uplisting
  • www.uplisting.io/
  • Founded 2016
  • United Kingdom

About Uplisting

Uplisting is the all-in-one solution designed specifically for short-term rentals. Its intuitive, reliable & can begin adding value to your business within 30 minutes of starting your 14-day free trial. Automatically import your listings directly from Airbnb & connect to Booking.com & others in minutes. Instantly sync bookings, rates and availabilities with 0% commission, no setup costs and no hidden fees. Save hours every week with automated messages, smart rates and much more.


Uplisting Features

  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

Uplisting Reviews Recently Reviewed!


Good-Bye Double Bookings (Thank God)

Aug 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The number "1" feature for us is that if a client books one of our units, Uplisting immediately blocks the dates on all platforms. We used to (occasionally when doing this manually) end up having another party book the same days and than the trouble of cancelling one party over the other ....
Second item that we love; the calendar updates. One area, one entry and ALL platforms are updated. It would take a whole day to go from platform to platform and do this manually.
These two items alone, make Uplisting indispensable to us.

Cons: I wish I could have everything I have on my laptop mirrored on my iPhone. But .... is that a CON? Not really.

Overall: From Vincent to the (ever increasing) support team .... I have been very pleased. The pricing is fair. The product lives up to what was promised and to top it off ... Uplisting is not sitting on their behinds and resting on what they have done. Rather updates with new features, new bells and whistles are coming in like a constant stream. A true commitment to moving forward as suggestions and recommendations from users are listened to, analysed and often (very often) implemented. Now that's a forward facing company.

Simple to use and excellent customer support

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use
Customer support
Confidence that everything works

Cons: No guest communications

Overall: I signed up to Uplisting after a recommendation from a friend. The bain of my life was filling out availabilities on individual calendars on a daily basis. It¿s a couple of hours in a season which was totally wasted. Once I got set up with Uplisting (great help to do that) that all changed. I update availabilities once on Uplisting and everything is synced with Airbnb and Homeaway etc.

Uplisting does not have a few features that are common on other platforms. They don't have guest communications for example, so it's a bit limited in that way. I have been assured that in future there will be automated emails and the like. They also don't have a website page to accept bookings, however for us most of our bookings come through the booking channels so this isn't really an issue. We've tried a website page before with little use.

The price is a little bit more than others that I've looked at but it's worth every penny for the peace of mind that everything just works and the almost instant customer support. I have never experienced a double booking with Uplisting.

Easy & fast to setup + great support

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Fast & reliable at syncronising bookings across channels - I switched to Uplisting from another channel manager that didn't syncronise fast enough and caused me to recieve double bookings.
- Integration with Stripe, reporting invalid credit cards back to Booking.com and automatically charging on Booking - saves me a few minutes on each booking.
- Automated messaging - works with both Airbnb and Booking.com. Guests love the instant confirmation message after booking, which wasn't always possible. I also have a scheduled message for after checkout - asking the guests for feedback and a review.
- Clear roadmap of development (they share their plan trello.com)
- Fixed price per listing
- Instant support via intercom

Cons: - No mobile apps, but the website is mobile brower friendly.
- Automated messages could be improve with some more customisation options.

Capterra-loader

Excellent for managing & automating properties

Jul 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: With all the templated emails, my management time across 5 properties is down to a fraction of what it use to be. The cleaners know their job, the guests have all the information at their fingertips. I am rarely ever called on

Cons: It's evolving, so you need to learn the new features as they are released... naturally. I really don't have anything bad to say, this is a great team and great product.

Overall: It cut my time managing properties down to a fraction of what it was.

Uplisting is a great two in one - a channel manager as well as auto answering app

Jul 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Great customer support and willingness to listen and help, as well as build new features based on clients feedback

Cons: Customisation and options choice - with messages we have to adapt to pre-set timing and settings - can have our own type of messages. lack of e-intelligence - tool that can prepopulate FAQ answers based on key words in the inquiry - however this is not the end of the world and the price we pay for Uplisting is good value for money -

Overall: Saves time on automated responses and joint calendar view for multiple accounts and properties

Seamless software with very attentive customer service

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We've been using Uplisting since we started managing short term rentals and we couldn't have grown so quick without their software. We now manage over 100 properties and Uplisting works just as well as it did with 3 properties.

Cons: I would like to have a more visual reporting dashboard but I can get all the information I need from the reports they provide.

Overall: Uplisting saves us time, money and resources. It has enabled us to concentrate on growing our business and not spend more time then required on tasks that we can manage with Uplisting.

The BEST customer support, hands-down. They are so responsive

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Always innovating and adding new features. Extremely quick to respond. There is honestly little not to love about Uplisting. I manage soon to be 3 properties using it and it's so very convenient. Takes a lot of manual work off my plate. Love the messaging feature as well.

Cons: I would prefer a prettier user interface, but it's absolutely, not something I would leave over.

Overall: Automation

Capterra-loader

A great piece of tech to help users of short term properties

Jul 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Customer service is top notch and the software is easier to use and more cost effective than most others on the market

Cons: I am not tech saavy and its probable my fault but I would always like things to be easier to use and more intuitive. More use of colour would be good too

Overall: Helps stop double bookings

Sleek design and great user experience, very happy with the product and support.

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Sleek design, great user experience, very happy with the product and support. I like often updates with new features.

Cons: Green interface colour, would prefer more options to choose from. But that's just small subjective detail. Otherwise everything is great.

Love it! The guys are so helpful and improving all the time.

Jul 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and set up - automatic emails - price adjustments across my booking platforms

Cons: Daily update not sent in my morning time zone - unable to sync with WIX

It is really good :)

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: easy to use and excellent support. Automated messages are great.

Cons: no Android app, some problem with MLOS sync with Pricelab

Easy to use

Jul 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very easy when you want to change the daily rates at all booking sites at once. They calculate the booking fee and add it to the daily rate. By clicking at a reservation you can see all the reservation data in one screen. This is very helpful.

Cons: I would like the possibility to can see the whole month in one screen like a calendar. This is the only thing that I like least that they don't have this option.

Solid, reliable. Does what it promises well. Doesn't over promise.

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The features that Uplisting boasts actually works. Many other solutions promise the world, and then under deliver. The support is prompt, and responds to customer needs.

Cons: The overall feature set is less than some of the competitors. But, the features actually work reliably.

Reliable and easy to use

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Super value for what Uplisting offers and very reliable service with channel management. Customer support is quick when adressing any issues.

Cons: Lacking few functionalities - but it is adding them on the go so not really a con. Few minor bugs were fixed very quickly...

It is very hard to find a solution for property management. Uplisting provided me the best solution.

Jul 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 2way sinc airbnb and booking.com, mobile friendly, very helpful team to find solutions for your problems. Unified mailbox and the price.

Cons: Unified mailbox only on Airbnb. Only 2 channels with 2 way sinc, rest uses Ical. Like most things, you get what you pay for.

Great product with lots of features

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Able to manage several channels from one product, rate updating, integration with Stripe, great support

Cons: Would love to be able to use with our own website to manage bookings and prices, otherwise there is nothing else

Overall: Time saving

Capterra-loader

Wonderful Service and User Support. Once all onboarding was complete, time savings has been huge.

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple integration across all platforms
Easy to understand
Very intuitive for communication needs
Easy setup

Cons: Customer live chat delay due to timezone difference. (Not really a con but review required a con answer)

Vendor Response

by Uplisting on July 04, 2018

Thank you very much for your review Kathi. We've enjoyed helping you get set up syncing and automating. We've recently set up a US office so timezones should be less of an issue!