--- title: "Uplisting Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Uplisting the right Channel Management solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/154137/Uplisting/reviews/" page_type: "reviews" language: "en" --- Uplisting 4.7 (129) [View alternatives](https://www.capterra.com/p/154137/Uplisting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Uplisting Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Laura P Co-ownerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “We use this software to run our new holiday rental business - it mostly makes things very streamlined, although was a steep learning curve and not a perfect platform.“ November 30, 2025 BS Ben S Co-founderHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “The sheer volume of bugs—from missed guest messages to broken checkout pages—interferes with daily operations.“ July 4, 2026 BS Ben S Co-founderHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “Compared to other rental property management software on the market, Uplisting is relatively cheap and affordable.“ July 4, 2026 BL Brett L Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “TLDR is you HAVE to work with the support agents to do anything of any consequence besides basic booking management BUT they aren't available all day AND your request can EASILY go unanswered because they don't properly centralize their tickets.“ October 23, 2024 Marc B Property ManagerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “It has genuinely simplified the way we run our properties.“ November 30, 2025 BS Ben S Co-founderHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “Frequent checkout blockages caused by promo codes.“ July 4, 2026 BL Brett L Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Has most of the features I want for a low monthly subscription.“ October 23, 2024 RR Rahul R DirectorCommercial Real Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to send invoices“ November 24, 2025 ## Showing most helpful reviews Showing 1-25 of 129 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rahul K. Owner Real Estate Used the software for: Less than 6 months ### "Uplisting is the next big thing in the STR PMS space!" June 25, 2023 5.0 Have absolutely loved it Pros Great customer support, intuitive UI, love iot! Cons The software is comparatively new, but they are growing so well! They'll leave the comp far behind Alternatives considered [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[Guesty](https://www.capterra.com/p/159377/Guesty/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Uplisting Great price, great product! Review Source JC Jay C. Director Hospitality Used the software for: 1-2 years ### "Without Uplisting, we wouldn’t have made it " November 6, 2024 5.0 Excellent, it have given us a new lease of life Pros It keeps everything in one once, keeps all staff in communication and has every platform I treated. Cons The app is not for use with every function and it would be so much better if it is Alternatives considered [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing Uplisting Price and functionality were much better with uplisting Switched from [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/) The streamlined service and ability of uplisting Review Source VR Verified Reviewer BDM Automotive Used the software for: I used a free trial ### "Uplisting May Be an Option for You" January 12, 2026 3.0 It was not bad but it wasn't great. The tool was easier to use as I got familiar with all the nuances. Pros Value for money - no cost for me a=or any user to my understanding. I feel there should not be a fee for any rental tool. Cons User interface was not the easiest aspect of this tool. It took me a little while to navigate through the tool. Review Source LD Lisa D. Honcho Hospitality Used the software for: 6-12 months ### "Moving on UPlisting!" April 24, 2023 5.0 I have found that everyone on the UP team is there to help. I was trialing another PMS several years ago and everyone would go home at 3:00pm on a Friday and not return until Monday. With Uplisting, I have always had someone reach out to me within the hour no matter the day or time. Pros 1\. Great customer service.2. Features that are beyond what many of the other PMSs provide.3. Constantly adding features that we the hosts ask for. Very hands-on leadership. Cons There are a couple of features I am looking forward to:1. They are working on making the calendar more user-friendly.2. I would like to see integrations with some of they accounting software out there like Stessa. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Uplisting Guest is extremely expensive and I didn't think it was going to make my life easier by paying more. It seemed they were going to be similar to HostAway due to their size. It was an easy choice with Uplisting. Review Source JR Jon R. Owner Hospitality Used the software for: 6-12 months ### "Great Option for Small Nightly Rental Operators" April 6, 2024 5.0 Fantastic so far. No complaints. Easy to use and understand interface and excellent customer service team when I have questions. Pros Most of the channel management tools are very similar in product scope. At their most base level, they all provide calendar synchronization, unified inboxes, and message automation. The features that sold me on Uplisting were the direct feed to the Google Rentals platform, easy to use in-system cleaning scheduling and management, and integration with other important tools like PriceLabs and Zapier. Cons The price is the biggest con for me. With only one listing $100 / month is on the more expensive side, but I can add up to 5 properties for that price, so as I grow, it will become more economical. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[iGMS](https://www.capterra.com/p/157033/iGMS/)[Host Tools](https://www.capterra.com/p/183382/Superhost-Tools/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Uplisting Google Rentals platform connection, better cleaning task support, ease of use, direct booking site support. Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Guesty for Hosts suffers from a lack of investment. Guesty's main platform receives all of their customer support and attention. There were a number of features in Guesty for Hosts that just didn't work, and from my research, hadn't been functioning for months prior to me joining. Their Vrbo integration didn't work properly either and caused me to lose out on valuable bookings in the first few weeks of going live on Vrbo. My listing never took off on that platform because of the integration issue, and I ultimately completely removed my listing from Vrbo and deactivated my account there. I will need to create an entirely new Vrbo account if I want to go back on that platform because of the damage done by Guesty's poor integration support (absolutely zero visibility on the Vrbo algorithm). Review Source BL Brett L. Property Manager Real Estate Used the software for: Less than 6 months ### "Good operation but CS lacks organization and unhelpful help articles" October 23, 2024 2.0 CS agents are friendly and helpful, but limited availability and seem to not have centralized ticket management. Help pages are inadequate for more in-depth use. Overall good operation. Pros Has most of the features I want for a low monthly subscription. Cons Customer service and usability. The day-to-day usability is very good. But when you get into the details like setting up a direct booking site the help articles are helpful but always seem to be lacking some key info. For example if you want to change the URL of your booking site you can't get the TXT DNS file to verify the site automatically, nor can you add SSL automatically. You need to contact support for both of those. If you want to edit the site you'll need a link that you can only get from support even though it belongs on the direct booking site page. So then let's talk about support. Tech's are helpful and friendly but ONLY available through chat. That would be fine except if you open a few chats such as if you encounter different issues at different points while you are onboarding, and the agent doesn't close it you might not be able to chat again. So you'll go to email and respond to an email of the chat. That's great, except when that agent is not working. Then your request sits on their desk for hours or days. AND to make it worse, they have no after-hours agents so if you are working on your website at 8pm EST on Tuesday and you just need that TXT file....sorry, you're out of luck until AT LEAST the next day. OK so you're more patient than I am and you wait until the next day. Only to find that your request is not answered because that agent is off-duty on Wednesday. But you couldn't have known that. BS. TLDR is you HAVE to work with the support agents to do anything of any consequence besides basic booking management BUT they aren't available all day AND your request can EASILY go unanswered because they don't properly centralize their tickets. It has serious potential but the CS aspect is a real deal-breaker. I'm only sticking around because it seems to work well in general and switching would be cumbersome. But I'm looking.... Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Uplisting Cost and included features such as the direct booking platform and integration with google vacation rentals. Plus the recommendation of a youtube pro in the field that I trust. Review Source VK Vahan K. Owner Hospitality Used the software for: I used a free trial ### "lost of money and time, Nobody cares. " March 23, 2024 2.0 Very bad, Paid to get trial, but almost nothing works, many bugs , mobile version is useless. Pros The only Pros is sales man \[sensitive content hidden\]. After you get nothing. Cons \- No support - - very dangerous functionality, in calendar, it may close all your rooms if you move a guest from ine room to another. And in the company nobody cares of anything. Alternatives considered [FrontDesk Master](https://www.capterra.com/p/171751/FrontDesk-Master/) Reason for choosing Uplisting VRBO automated integration which I didnt get , and nobody cares. moving guest from a room to another you lost a lot if money. Review Source AB Adam B. Owner Hospitality Used the software for: 2+ years ### "Buy this instead of paying 20% to an Airbnb/VRBO manager" June 28, 2023 5.0 We are able to automate almost every aspect of the Airbnb/VRBO process from check-in to automated review asks and review leaving, cleaning, dynamic pricing etc. Pros Uplisting makes our jobs coordinating guest check-ins/cleanings simple and allows us to only communicate with guests for nice things instead of routine things that Uplisting automates. Cleanings, door codes, communications, everything is automated through Uplisting and we love it for coordinating VRBO, Airbnb etc. Uplisting even lists you on VRBO automatically using your Airbnb listing info, which instantly gets you 20-40% more bookings! Cons The previous messaging app was not very full featured, however since the new releases put out in the last year, the messaging app is amazing now. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[Guesty](https://www.capterra.com/p/159377/Guesty/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Uplisting Uplisting offered to best options, stability and value Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Guesty was getting too expensive and Uplisting offered better options Review Source KM Koran M. Director Hospitality Used the software for: Less than 6 months ### "The Best PMS!" October 11, 2021 5.0 Automation, collection of guests details. My workload in dealing with guests and new bookings has decreased by 2 thirds. Allowing me to crack on with running my business. Pros I have been doing serviced apartments for nearly 3 years now. I am still new, still learning and adapting. I have been with 2 other PMS's. I left the first one because they started off well, but kept taking away features and adding them as an add-ons, and the UX/UI kept changing- I felt like I had to keep re-learning how to use it. The second one, they promised me the world and hyped up their software, but in reality it was just no good. Uplisting was recommended to me as easy-to-use and alot of features. I'm happy I was sent in the direction of Uplisting. The ease of use of the software couldn't be easier. The features included are excellent. They are always adding new stuff. The customer service team actually work for Uplisting and aren't a hired team reading a screen. As long as Uplisting stay on this path, I'm not going anywhere. Very happy! Keep up the excellent work guys! Cons I can't comment on cons. The reason being because there's nothing that comes to mind. The team are always implementing new features. And they listen and work on other features. It's not about "cons" and what's least to like, it's about how the team deal with it. And for that, I have no negative comments. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Uplisting 2 reasons: 1) Guesty was very expensive 2) Guesty looked like I needed a diploma to use it Switched from [Tokeet](https://www.capterra.com/p/155340/Tokeet/)[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) My website developer couldn't integrate with Little Hotelier due to the lack of API integration. I had to make a swift change. At the time it was low on my priority list as I was making live 5 units. But it had to be dealt with there and then. Within a week I went from learning I have to change PMS to going live with all units on Uplisting. My website is now integrated. Review Source DD Don D. Owner/Host Real Estate Used the software for: Less than 6 months ### "Covers So Many Bases" January 8, 2023 5.0 Switching from Guesty for Hosts I found this PMS much more exhaustive and malleable in terms of its capabilities. I certainly feel this is a tool that is effective "right out of the box" and that it will grow with time to meet my needs. I've had lots of questions and the support personnel have been very responsive. Pros I love the pre-booking tool! I switched from another PMS for this very reason - I needed these tools that Uplisting has in place: 1. Guest Screening/ ID Verification, 2. Signed Rental Agreement, and 3. Damage Deposit Collection. Also, Uplisting has numerous API and iCal integrations and the list is growing. Additionally, I have been VERY impressed with the customer support. They are knowledgeable and very helpful, and they respond quickly to inquiries - and that is essential. Lastly, they have a roadmap available to all users that explains what they are currently working on in terms of improvements, enhancements, etc as well as what is on deck and also what is being considered. It is good to know that the development team is hard at work improving and enhancing the product. Cons I will admit that for some the GUI (Graphic User Interface) of the PMS might appear a bit staid and stiff but it is very useable and efficient. It's not designed for visual fluff but for effective use as a PMS. Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Reason for choosing Uplisting I already use and find essential, the Hostfully Guidebook. To stay with Hostfully and use their PMS was tempting but I felt Uplisting had the tools and integrations I wanted. (Besides the integrations below I also use Safely, StayFi, Minut and plan to use Wheelhouse as soon as they get their ABNB connection reimplemented in the early 1st quarter of 2023.) Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) I needed more integrations and I desperately wanted pre-booking tools that Uplisting has. Review Source Response from Uplisting January 10, 2023 Don, thanks so much for your review. We truly appreciate you taking the time to write it. JL Justin L. CEO Hospitality Used the software for: 2+ years ### "Nickel and Dime You Software" December 24, 2023 3.0 Loved at first but its best for my business to find a better solution. Better reporting, built in accounting, built in CRM, actually nice direct booking website, and other solutions. Pros Initially they were a great company and great product. Text message capabilities and pricing. Cons Took them years to develop needed updates to their software including a working app to even see your calendar. They still to this day have a very limited functional application. Expect to use a computer for everything you do on Uplisting. Pricing - So they keep coming up with new features but even for those who have been with uplisting since the beginning, they want to nickel and dime you for what they consider an "upgrade" which compared to other providers is just standard offerings. For example: They charge you $1.25 PER reservation for their security check, $7.00 per a property for security deposit collection, $10 per a month for advanced reporting for owners (owners dashboard) which all other providers have standard, along with other nickel and dime upgrades, and their latest smart lock integration for $10 per a lock, per month (airbnb will be offering this option free in the near future). Just a heads up which is very important. They ONLY payment provider they use for direct bookings is STRIPE. They refuse to connect to any other providers due to large kickbacks. Stripe does not allow for free cancellations for guests so this is something you can't offer to your guests when booking direct. When you compare this to other providers, it's better to pick the bigger providers as they offer built in accounting, detailed owners' dashboard, professional website direct booking website builder/website. I have tried to reach out to uplisting to help but they are now at a point of not really caring about the customers and we are more considered as a number instead of when I initially signed up. Review Source Response from Uplisting December 29, 2023 Sorry to hear this, Justin. Property managers work in so many different ways that we think it's best to provide a base package and offer additional features to those who need them. This way, we can keep our base subscription price very competitive. We do not get any kickbacks from Stripe and will be adding additional payment processors. We provide the security check feature (powered by Stripe) at cost (or below cost for some older customers). You check the Stripe identity price for yourself: https://stripe.com/pricing). The Smart Lock package is $6 per lock. CW Craig W. Director Real Estate Used the software for: 2+ years ### "Craig Westaway Director Bnb Booking manage 47 properties " January 27, 2023 5.0 It's been seamless since we changes from Guesty. Much easier to use and much more cost effective Pros Ease of use, excellent support and cost effective Cons The app but in progress to be updated now Reason for choosing Uplisting Referral, cost and functionality Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) To expensive and service was 2 out of 10 Review Source DC David C. Director Real Estate Used the software for: 2+ years ### "Excellent Software" January 26, 2023 5.0 Pros The software is very easy to use on a daily basis. It integrates perfectly with all the OTA's and other software we use to manage our business. The guest communication and automated message option are perfect and a great time saver. It helps greatly streamline our communications with all guests. I also like the new features which are always being added. The Customer Service/Support are a credit to the business. Cons There aren't any Cons. Everything works as it should and if it doesn't Customer Service/Support are always on hand to assist. Review Source SO Shari O. Co Founder Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Love using Uplisting !!" December 4, 2019 5.0 Professional team, excellent customer service and they go the extra mile to assist their clients. Excellent, easy to use software. Pros Uplisting is the most simple platform I have used as a channel manager, it is easy to set up and easy to learn and use. The auto messaging is faultless, messages go out as planned. I love that I can save messages to be sent last minute as well and click and send with ease. The support team are excellent and have been helpful from the beginning. I love that the team are improving their software all the time based on what customers require. I feel this is so important. We found it very difficult finding software for the short term rental industry that does everything in one place that we require it to do. There are so many out there but if they 'do it all' they are way too expensive for a smaller company starting out to use. Uplisting is nearly there for all our company needs and we are willing to stick with them as they are adding features all the time. Excellent software, give it a trial, you won't regret it. Cons Just waiting for a booking button for our website and a few more features on the Housekeeping side and we'll be a customer for life !! Very happy :) Reason for choosing Uplisting Ease of use, platform is great, the team seems eager to assist and make changes as clients require features that assist them with automating their business.. Review Source Response from Uplisting December 5, 2019 Thanks so much for taking the time to write an in-depth review Shari. We appreciate it! A few upgrades to the housekeeping feature coming in the next week. Looking forward to working together for the long term! AS Adrian S. MD Real Estate Used the software for: 6-12 months ### "Essential " March 21, 2024 5.0 Pros Uplisting allows me to manage my portfolio effectively Cons I sometimes need to use my laptop because the app doesn’t enable certain features Review Source SB Sian B. Owner Manager Hospitality Used the software for: Less than 6 months ### "Best thing ever" July 5, 2021 5.0 I am extremely happy with the overall experience from the moment I decided to try Uplisting the customer support has been the best I ever had. Features offered are very relevant to me and for making my life easier. Pros Automated messaging through Uplisting no need to log into OTAs like Bookjng.com. Automated guest payments straight into my bank account Automated systematic opening and closing holiday let units Cons Nothing so far. It's good value and relevant Review Source DR David R. Business Development Real Estate Used the software for: 1-2 years ### "A lot of bang for your buck!" July 28, 2023 4.0 We have had a great experience. It has served our small company well and customer service has been fantastic. Pros Uplisting has been a great Vacation Rental platform for starting with 5 properties and growing to now 15. It is simple, easy to navigate, and plays nicely with other systems. Cons It does not communicate or work well with Quickbooks. Reporting is limited. Reason for choosing Uplisting The most features for a very reasonable cost Review Source TM Trish M. Owner, Property Manager Real Estate Used the software for: 1-2 years ### "Fantastic Software We Couldn’t Live Without" February 2, 2023 5.0 Excellent company, excellent product. We really are very happy with Uplisting. Pros How easy and simple it is to use and how fast it is. So many others we tried were sluggish. Cons They are already working on this, but I’m it’s current state guest communications could be improved. Review Source AA Arfan A. Director Hospitality Used the software for: 1-2 years ### "Your one stop SA management partner." January 26, 2023 5.0 As my header says, your one stop SA management Partner. Pros I can update everything on all platforms with one click of a button. Cons Customer service is SLOW, REALLY SLOW. The BOT is practically useless. Reason for choosing Uplisting Mentors Advise. Review Source PE Peter E. Owner Hospitality Used the software for: 1-2 years ### "Good-Bye Double Bookings (Thank God)" August 8, 2018 5.0 From Vincent to the (ever increasing) support team .... I have been very pleased. The pricing is fair. The product lives up to what was promised and to top it off ... Uplisting is not sitting on their behinds and resting on what they have done. Rather updates with new features, new bells and whistles are coming in like a constant stream. A true commitment to moving forward as suggestions and recommendations from users are listened to, analysed and often (very often) implemented. Now that's a forward facing company. Pros The number "1" feature for us is that if a client books one of our units, Uplisting immediately blocks the dates on all platforms. We used to (occasionally when doing this manually) end up having another party book the same days and than the trouble of cancelling one party over the other .... Second item that we love; the calendar updates. One area, one entry and ALL platforms are updated. It would take a whole day to go from platform to platform and do this manually. These two items alone, make Uplisting indispensable to us. Cons I wish I could have everything I have on my laptop mirrored on my iPhone. But .... is that a CON? Not really. Review Source CL Christine L. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Uplisting wins on Channel Management for my Holiday Rental Business" January 26, 2023 5.0 Started with Uplisting 3 years ago after investigating several channel managers, it was the only one that suited our small business Pros Ability to see my whole business in one screen Cons Informs me daily about bookings but not cancellation. Daily booking report includes date but not the year. Review Source AF Antonia F. Owner Real Estate Used the software for: 6-12 months ### "Best Channel Manager " February 12, 2024 5.0 Pros Easy to understand and use. There are so many features that help provide a 5\* service. Cons Not a con really, but I haven't made the time to work through all the features. Review Source SR Shaun R. Owner Hospitality Used the software for: Less than 6 months ### "A great solution for vacation rentals management" January 4, 2024 5.0 Pros It’s ease of use. The website is great and the staff helping with set up and great. Cons The mobile app. It has nothing and makes it critical that you use the laptop. Review Source Response from Uplisting January 16, 2024 Thank you! RW Robin W. Head of Department Financial Services Used the software for: 2+ years ### "Happy user of Uplisting" January 26, 2023 5.0 Pros Easy to get an overview of reservations, easy to change rates Cons Would like more customization in the look of the dashboard. Difficult to see if any reservations have special need. How about letting me color the reservations based on my wishes? Review Source RB Rosie B. Owner Hospitality Used the software for: 6-12 months ### "Great Channel Manager" April 4, 2023 5.0 Overall, it does a good job of helping to keep on top of bookings etc. The response time on the chat feature is variable. Pros Clear screen and easy to navigate software. Cons More time on onboarding would have been helpful, especially tips on how to navigate common issues with Airbnb, Vrbo and Booking.com Reason for choosing Uplisting \[sensitive content hidden\] was very friendly during my onboarding calls and I liked the layout of the screen. 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