# Uplisting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Uplisting the right Channel Management solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154137/Uplisting/reviews --- Uplisting 4.7 (128) [View alternatives](https://www.capterra.com/p/154137/Uplisting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Uplisting Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Laura P Co-ownerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “We use this software to run our new holiday rental business - it mostly makes things very streamlined, although was a steep learning curve and not a perfect platform.“ November 30, 2025 BL Brett L Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “TLDR is you HAVE to work with the support agents to do anything of any consequence besides basic booking management BUT they aren't available all day AND your request can EASILY go unanswered because they don't properly centralize their tickets.“ October 23, 2024 AB Adam B OwnerHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “Uplisting even lists you on VRBO automatically using your Airbnb listing info, which instantly gets you 20-40% more bookings!“ June 28, 2023 RR Rahul R DirectorCommercial Real Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to send invoices“ November 24, 2025 Marc B Property ManagerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “It has genuinely simplified the way we run our properties.“ November 30, 2025 SJ Sophie J DirectorHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “Only gripe - Managing payments and booking deposits for direct bookings (bookings outside of the main platforms) is their only weak point. “ November 13, 2023 BL Brett L Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Has most of the features I want for a low monthly subscription.“ October 23, 2024 PD Penny D DirectorHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “Only letdown is since vince sold it the customer service response is slower.“ March 21, 2025 ## Showing most helpful reviews Showing 1-25 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rahul K. Owner Real Estate Used the software for: Less than 6 months ### "Uplisting is the next big thing in the STR PMS space!" June 25, 2023 5.0 Have absolutely loved it Pros Great customer support, intuitive UI, love iot! Cons The software is comparatively new, but they are growing so well! They'll leave the comp far behind Alternatives considered [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[Guesty](https://www.capterra.com/p/159377/Guesty/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Uplisting Great price, great product! Review Source JC Jay C. Director Hospitality Used the software for: 1-2 years ### "Without Uplisting, we wouldn’t have made it " November 6, 2024 5.0 Excellent, it have given us a new lease of life Pros It keeps everything in one once, keeps all staff in communication and has every platform I treated. Cons The app is not for use with every function and it would be so much better if it is Alternatives considered [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing Uplisting Price and functionality were much better with uplisting Switched from [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/) The streamlined service and ability of uplisting Review Source VR Verified Reviewer BDM Automotive Used the software for: I used a free trial ### "Uplisting May Be an Option for You" January 12, 2026 3.0 It was not bad but it wasn't great. The tool was easier to use as I got familiar with all the nuances. Pros Value for money - no cost for me a=or any user to my understanding. I feel there should not be a fee for any rental tool. Cons User interface was not the easiest aspect of this tool. It took me a little while to navigate through the tool. Review Source LD Lisa D. Honcho Hospitality Used the software for: 6-12 months ### "Moving on UPlisting!" April 24, 2023 5.0 I have found that everyone on the UP team is there to help. I was trialing another PMS several years ago and everyone would go home at 3:00pm on a Friday and not return until Monday. With Uplisting, I have always had someone reach out to me within the hour no matter the day or time. Pros 1\. Great customer service.2. Features that are beyond what many of the other PMSs provide.3. Constantly adding features that we the hosts ask for. Very hands-on leadership. Cons There are a couple of features I am looking forward to:1. They are working on making the calendar more user-friendly.2. I would like to see integrations with some of they accounting software out there like Stessa. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Uplisting Guest is extremely expensive and I didn't think it was going to make my life easier by paying more. It seemed they were going to be similar to HostAway due to their size. It was an easy choice with Uplisting. Review Source JR Jon R. Owner Hospitality Used the software for: 6-12 months ### "Great Option for Small Nightly Rental Operators" April 6, 2024 5.0 Fantastic so far. No complaints. Easy to use and understand interface and excellent customer service team when I have questions. Pros Most of the channel management tools are very similar in product scope. At their most base level, they all provide calendar synchronization, unified inboxes, and message automation. The features that sold me on Uplisting were the direct feed to the Google Rentals platform, easy to use in-system cleaning scheduling and management, and integration with other important tools like PriceLabs and Zapier. Cons The price is the biggest con for me. With only one listing $100 / month is on the more expensive side, but I can add up to 5 properties for that price, so as I grow, it will become more economical. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[iGMS](https://www.capterra.com/p/157033/iGMS/)[Host Tools](https://www.capterra.com/p/183382/Superhost-Tools/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Uplisting Google Rentals platform connection, better cleaning task support, ease of use, direct booking site support. Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Guesty for Hosts suffers from a lack of investment. Guesty's main platform receives all of their customer support and attention. There were a number of features in Guesty for Hosts that just didn't work, and from my research, hadn't been functioning for months prior to me joining. Their Vrbo integration didn't work properly either and caused me to lose out on valuable bookings in the first few weeks of going live on Vrbo. My listing never took off on that platform because of the integration issue, and I ultimately completely removed my listing from Vrbo and deactivated my account there. I will need to create an entirely new Vrbo account if I want to go back on that platform because of the damage done by Guesty's poor integration support (absolutely zero visibility on the Vrbo algorithm). Review Source VK Vahan K. Owner Hospitality Used the software for: I used a free trial ### "lost of money and time, Nobody cares. " March 23, 2024 2.0 Very bad, Paid to get trial, but almost nothing works, many bugs , mobile version is useless. Pros The only Pros is sales man \[sensitive content hidden\]. After you get nothing. Cons \- No support - - very dangerous functionality, in calendar, it may close all your rooms if you move a guest from ine room to another. And in the company nobody cares of anything. Alternatives considered [FrontDesk Master](https://www.capterra.com/p/171751/FrontDesk-Master/) Reason for choosing Uplisting VRBO automated integration which I didnt get , and nobody cares. moving guest from a room to another you lost a lot if money. Review Source AB Adam B. Owner Hospitality Used the software for: 2+ years ### "Buy this instead of paying 20% to an Airbnb/VRBO manager" June 28, 2023 5.0 We are able to automate almost every aspect of the Airbnb/VRBO process from check-in to automated review asks and review leaving, cleaning, dynamic pricing etc. Pros Uplisting makes our jobs coordinating guest check-ins/cleanings simple and allows us to only communicate with guests for nice things instead of routine things that Uplisting automates. Cleanings, door codes, communications, everything is automated through Uplisting and we love it for coordinating VRBO, Airbnb etc. Uplisting even lists you on VRBO automatically using your Airbnb listing info, which instantly gets you 20-40% more bookings! Cons The previous messaging app was not very full featured, however since the new releases put out in the last year, the messaging app is amazing now. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[Guesty](https://www.capterra.com/p/159377/Guesty/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Uplisting Uplisting offered to best options, stability and value Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Guesty was getting too expensive and Uplisting offered better options Review Source KM Koran M. Director Hospitality Used the software for: Less than 6 months ### "The Best PMS!" October 11, 2021 5.0 Automation, collection of guests details. My workload in dealing with guests and new bookings has decreased by 2 thirds. Allowing me to crack on with running my business. Pros I have been doing serviced apartments for nearly 3 years now. I am still new, still learning and adapting. I have been with 2 other PMS's. I left the first one because they started off well, but kept taking away features and adding them as an add-ons, and the UX/UI kept changing- I felt like I had to keep re-learning how to use it. The second one, they promised me the world and hyped up their software, but in reality it was just no good. Uplisting was recommended to me as easy-to-use and alot of features. I'm happy I was sent in the direction of Uplisting. The ease of use of the software couldn't be easier. The features included are excellent. They are always adding new stuff. The customer service team actually work for Uplisting and aren't a hired team reading a screen. As long as Uplisting stay on this path, I'm not going anywhere. Very happy! Keep up the excellent work guys! Cons I can't comment on cons. The reason being because there's nothing that comes to mind. The team are always implementing new features. And they listen and work on other features. It's not about "cons" and what's least to like, it's about how the team deal with it. And for that, I have no negative comments. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Uplisting 2 reasons: 1) Guesty was very expensive 2) Guesty looked like I needed a diploma to use it Switched from [Tokeet](https://www.capterra.com/p/155340/Tokeet/)[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) My website developer couldn't integrate with Little Hotelier due to the lack of API integration. I had to make a swift change. At the time it was low on my priority list as I was making live 5 units. But it had to be dealt with there and then. Within a week I went from learning I have to change PMS to going live with all units on Uplisting. My website is now integrated. Review Source DD Don D. Owner/Host Real Estate Used the software for: Less than 6 months ### "Covers So Many Bases" January 8, 2023 5.0 Switching from Guesty for Hosts I found this PMS much more exhaustive and malleable in terms of its capabilities. I certainly feel this is a tool that is effective "right out of the box" and that it will grow with time to meet my needs. I've had lots of questions and the support personnel have been very responsive. Pros I love the pre-booking tool! I switched from another PMS for this very reason - I needed these tools that Uplisting has in place: 1. Guest Screening/ ID Verification, 2. Signed Rental Agreement, and 3. Damage Deposit Collection. Also, Uplisting has numerous API and iCal integrations and the list is growing. Additionally, I have been VERY impressed with the customer support. They are knowledgeable and very helpful, and they respond quickly to inquiries - and that is essential. Lastly, they have a roadmap available to all users that explains what they are currently working on in terms of improvements, enhancements, etc as well as what is on deck and also what is being considered. It is good to know that the development team is hard at work improving and enhancing the product. Cons I will admit that for some the GUI (Graphic User Interface) of the PMS might appear a bit staid and stiff but it is very useable and efficient. It's not designed for visual fluff but for effective use as a PMS. Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Reason for choosing Uplisting I already use and find essential, the Hostfully Guidebook. To stay with Hostfully and use their PMS was tempting but I felt Uplisting had the tools and integrations I wanted. (Besides the integrations below I also use Safely, StayFi, Minut and plan to use Wheelhouse as soon as they get their ABNB connection reimplemented in the early 1st quarter of 2023.) Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) I needed more integrations and I desperately wanted pre-booking tools that Uplisting has. Review Source Response from Uplisting January 10, 2023 Don, thanks so much for your review. We truly appreciate you taking the time to write it. CH Cory H. Real Estate Property Manager Real Estate Used the software for: Less than 6 months ### "Exactly what I was looking for..." April 12, 2021 5.0 My overall experience has been very positive and I truly feel that I am good hands with the Uplisting team. Pros After nearly 10 years with one of the largest channel managers on the market and then a bumpy 6 month run with another provider over promising and under delivering, I was so relieved when I stumbled upon Uplisting by chance in a Google search. It is exactly what I was looking for - as if it were designed by property managers like myself. The customer service is outstanding and the Uplisting team is willing to listen and implement customer feature requests. Cons If I had to find one flaw, I would say not having the ability to edit reservation line items (costs and fees) and in turn the automatically calculated owner payout totals is probably the most important issue that needs to be addressed. However, after suggesting some ideas, the team is working on making this feature available. Alternatives considered [Smoobu](https://www.capterra.com/p/160106/Smoobu/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[inReception](https://www.capterra.com/p/209366/InReception/) Reason for choosing Uplisting Uplisting offers quick customer service which is extremely important to me. It also offers an easy to use platform that is constantly offering more and more features without causing problems with the core features. Switched from [Kigo](https://www.capterra.com/p/274975/Kigo/) I switched from KIGO because the core user interface is run on outdated technology and instead of recreating a new platform KIGO has continued adding to an outdated system which caused so many errors and issues. After a long run with KIGO, it was just time for a change.I switched from Direct because ultimately it was more common to see an error page when navigating the system than an actual functioning page - although I was always happy with the implementation manager, \[SENSITIVE CONTENT HIDDEN\], as well as the \[SENSITIVE CONTENT HIDDEN\]. It is a good product but has a long ways to go and unfortunately I couldn't be patient any longer. Review Source EE Emily E. Property manager Hospitality Used the software for: Less than 6 months ### "Could be so good - but has too many issues... " August 1, 2022 1.0 I wish wish wish these guys improved their software. It has the potential to be amazing but there are some major flaws. We decided to go with uplisting as their price is so competative compared to Guesty - but it seems that you get what you pay for - a buggy, wannabe SAAS. Building a software that can't be used on a phone, for an industry that is often on its feet, is hard to understand. Uplisting's suggestion forum for is full of ideas from customers, but I believe this is precisely because their software doesn't do the trick for most. What makes the experience of this software so infuriating, is that you want it to be good, so invest loads of time in the set up, give the benefit of the doubt to customer service, hang on until everything is set up to evaluate it - only to find that it still doesn't work. I wish I could get back the time I've spent in trying to set up our Uplisting account (over 2 weeks). I don't recommend others waste their time like I have. Pros This system has so much potential - lots of neat features like direct booking websites, deposit systems, automated messages (if it is working). Great integrations with platforms (except VRBO). Great pricing control. Really nice 'how to' videos by the founders for most setup needs... Cons The design is not responsive - so we can't use any of the features of this software on our mobiles, that's right: none at all, not even when you're in a bind and can't get to a desktop. The mobile app that does exist is less than minimal only allowing you to message guests: BUT: - the saved responses don't work - it doesn't load previous conversations - you can't see when a guest has sent a messages (could be a minute ago, could be 1 day ago). The automated outbound messaging system doesn't work for last min bookings so guests are left without checkin details and info about their booking (!) The UI is really hard to read (tiny font, it's really hard to distinguish between properties on their calendar, the design is actually harder to read quickly than a spreadsheet would be). The customer service has real people (which I suppose is a plus) and they do try to help, but 9/10 they don't know how to help and even take around 1-2 days to respond to you. They don't run customer service for a hospitality software on the weekends, which to me makes no sense as their customers are all using their platforms on the weekend... All of this compounds to make it really hard to use. Leaves an awful lot to be desired. Review Source RK Robert K. Director Real Estate Used the software for: Less than 6 months ### "A software in the making...." September 21, 2022 5.0 very good! Pros I like the sofware, it does what I need to save time, is easy to follow Cons I would like to see more feture in the software instead of paying a second party.... Alternatives considered [Kigo](https://www.capterra.com/p/274975/Kigo/) Reason for choosing Uplisting Price. Review Source SJ Sophie J. Director Hospitality Used the software for: 6-12 months ### "Great Channel Manager" November 13, 2023 5.0 Very good - easy to onboard and has helped to offer our guests a seamless experience. The support team responds promptly. Would recommend. Pros Integrates with almost all of the big platforms and pricing engines. Great automated customer email system. Easy to update pricing and add different pricing to different platforms. Includes deposit protection (pre-authorisation) with Stripe so don't have to manage damage deposits any more. Can ask guests for ID verification - also very helpful. Cons Only gripe - Managing payments and booking deposits for direct bookings (bookings outside of the main platforms) is their only weak point. Haven't had as many direct bookings through their web platform/portal as would have hoped. Phone app could be more user-friendly. Review Source WB Walter B. CEO Real Estate Used the software for: 2+ years ### "My Uplisting review" February 24, 2024 5.0 Excellent experience and excellent product Pros Very functional and good value for money Cons Nothing. I am extremely satisfied with Uplisting Review Source VR Verified Reviewer Chef / Content Creator Used the software for: 6-12 months ### "Easy & fast to setup + great support" May 18, 2018 5.0 Pros \- Fast & reliable at syncronising bookings across channels - I switched to Uplisting from another channel manager that didn't syncronise fast enough and caused me to recieve double bookings. - Integration with Stripe, reporting invalid credit cards back to Booking.com and automatically charging on Booking - saves me a few minutes on each booking. - Automated messaging - works with both Airbnb and Booking.com. Guests love the instant confirmation message after booking, which wasn't always possible. I also have a scheduled message for after checkout - asking the guests for feedback and a review. - Clear roadmap of development (they share their plan trello.com) - Fixed price per listing - Instant support via intercom Cons \- No mobile apps, but the website is mobile brower friendly. - Automated messages could be improve with some more customisation options. Review Source AA Ateeq A. Manager Commercial Real Estate Used the software for: 2+ years ### "Exceptional Channel Management system " January 19, 2023 5.0 I really enjoy the system and the customer support is excellent Pros Uplisting is a terrific management system. Has all the features you would expect and continual improvement behind the scenes continues providing users with updates . Pricing is extremely competitive Cons To move to say a month or 6 forward you need to click on a button repetitively - a scroll bar would be better as Kigo had Review Source Response from Uplisting January 26, 2023 Thanks for taking the time to review, Ateeq. Much appreciated. We've made a number of upgrades to the calendar recently, and more to come. DR David R. Business Development Real Estate Used the software for: 1-2 years ### "A lot of bang for your buck!" July 28, 2023 4.0 We have had a great experience. It has served our small company well and customer service has been fantastic. Pros Uplisting has been a great Vacation Rental platform for starting with 5 properties and growing to now 15. It is simple, easy to navigate, and plays nicely with other systems. Cons It does not communicate or work well with Quickbooks. Reporting is limited. Reason for choosing Uplisting The most features for a very reasonable cost Review Source TM Trish M. Owner, Property Manager Real Estate Used the software for: 1-2 years ### "Fantastic Software We Couldn’t Live Without" February 2, 2023 5.0 Excellent company, excellent product. We really are very happy with Uplisting. Pros How easy and simple it is to use and how fast it is. So many others we tried were sluggish. Cons They are already working on this, but I’m it’s current state guest communications could be improved. Review Source AA Arfan A. Director Hospitality Used the software for: 1-2 years ### "Your one stop SA management partner." January 26, 2023 5.0 As my header says, your one stop SA management Partner. Pros I can update everything on all platforms with one click of a button. Cons Customer service is SLOW, REALLY SLOW. The BOT is practically useless. Reason for choosing Uplisting Mentors Advise. Review Source PE Peter E. Owner Hospitality Used the software for: 1-2 years ### "Good-Bye Double Bookings (Thank God)" August 8, 2018 5.0 From Vincent to the (ever increasing) support team .... I have been very pleased. The pricing is fair. The product lives up to what was promised and to top it off ... Uplisting is not sitting on their behinds and resting on what they have done. Rather updates with new features, new bells and whistles are coming in like a constant stream. A true commitment to moving forward as suggestions and recommendations from users are listened to, analysed and often (very often) implemented. Now that's a forward facing company. Pros The number "1" feature for us is that if a client books one of our units, Uplisting immediately blocks the dates on all platforms. We used to (occasionally when doing this manually) end up having another party book the same days and than the trouble of cancelling one party over the other .... Second item that we love; the calendar updates. One area, one entry and ALL platforms are updated. It would take a whole day to go from platform to platform and do this manually. These two items alone, make Uplisting indispensable to us. Cons I wish I could have everything I have on my laptop mirrored on my iPhone. But .... is that a CON? Not really. Review Source CL Christine L. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Uplisting wins on Channel Management for my Holiday Rental Business" January 26, 2023 5.0 Started with Uplisting 3 years ago after investigating several channel managers, it was the only one that suited our small business Pros Ability to see my whole business in one screen Cons Informs me daily about bookings but not cancellation. Daily booking report includes date but not the year. Review Source AF Antonia F. Owner Real Estate Used the software for: 6-12 months ### "Best Channel Manager " February 12, 2024 5.0 Pros Easy to understand and use. There are so many features that help provide a 5\* service. Cons Not a con really, but I haven't made the time to work through all the features. Review Source SR Shaun R. Owner Hospitality Used the software for: Less than 6 months ### "A great solution for vacation rentals management" January 4, 2024 5.0 Pros It’s ease of use. The website is great and the staff helping with set up and great. Cons The mobile app. It has nothing and makes it critical that you use the laptop. Review Source Response from Uplisting January 16, 2024 Thank you! RW Robin W. Head of Department Financial Services Used the software for: 2+ years ### "Happy user of Uplisting" January 26, 2023 5.0 Pros Easy to get an overview of reservations, easy to change rates Cons Would like more customization in the look of the dashboard. Difficult to see if any reservations have special need. How about letting me color the reservations based on my wishes? Review Source RB Rosie B. Owner Hospitality Used the software for: 6-12 months ### "Great Channel Manager" April 4, 2023 5.0 Overall, it does a good job of helping to keep on top of bookings etc. The response time on the chat feature is variable. Pros Clear screen and easy to navigate software. Cons More time on onboarding would have been helpful, especially tips on how to navigate common issues with Airbnb, Vrbo and Booking.com Reason for choosing Uplisting \[sensitive content hidden\] was very friendly during my onboarding calls and I liked the layout of the screen. 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