# Uplisting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Uplisting the right Channel Management solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154137/Uplisting/reviews --- Uplisting 4.7 (128) [View alternatives](https://www.capterra.com/p/154137/Uplisting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Uplisting Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Laura P Co-ownerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “We use this software to run our new holiday rental business - it mostly makes things very streamlined, although was a steep learning curve and not a perfect platform.“ November 30, 2025 BL Brett L Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “TLDR is you HAVE to work with the support agents to do anything of any consequence besides basic booking management BUT they aren't available all day AND your request can EASILY go unanswered because they don't properly centralize their tickets.“ October 23, 2024 Marc B Property ManagerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “It has genuinely simplified the way we run our properties.“ November 30, 2025 RR Rahul R DirectorCommercial Real Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to send invoices“ November 24, 2025 AB Adam B OwnerHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “Uplisting even lists you on VRBO automatically using your Airbnb listing info, which instantly gets you 20-40% more bookings!“ June 28, 2023 AK Andrew K OwnerHospitality, Self-employedUsed the software for: Less than 6 months. “Messaging does not keep up with the capability of Airbnb ie does not show images.“ May 16, 2024 BL Brett L Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Has most of the features I want for a low monthly subscription.“ October 23, 2024 AK Andrew K OwnerHospitality, Self-employedUsed the software for: Less than 6 months. “Connected with Google travel but have absolutely no way to verify if I’m actually listed.“ May 16, 2024 ## Showing most helpful reviews Showing 1-25 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Natasha W. Digital Strategist Hospitality Used the software for: Less than 6 months ### "Uplisting makes life easier" September 10, 2021 5.0 Positive and smooth Pros Ease of use and customer support. Super simple and straightforward Cons Nothing to report yet / not aware of any issues so far Reason for choosing Uplisting Best reviews and product Switched from [Zeevou](https://www.capterra.com/p/202366/Zeevou/) Because it was the most god-awful service and platform ever Review Source JC Jay C. Director Hospitality Used the software for: 1-2 years ### "Without Uplisting, we wouldn’t have made it " November 6, 2024 5.0 Excellent, it have given us a new lease of life Pros It keeps everything in one once, keeps all staff in communication and has every platform I treated. Cons The app is not for use with every function and it would be so much better if it is Alternatives considered [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing Uplisting Price and functionality were much better with uplisting Switched from [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/) The streamlined service and ability of uplisting Review Source PW Pamela W. Owner Real Estate Used the software for: 6-12 months ### "Cost me SO much! " July 11, 2024 1.0 Started out OK then quickly tanked. I begged for help, and got nothing Pros Not only did I pay $100 a month for one property, but its malfunctioning cost me thousands more in lost bookings. Plus the hours of frustration trying to get help from their “support” team. DON’T use this. Cons Lack of support. It was abysmal. Got worse Review Source LD Lisa D. Honcho Hospitality Used the software for: 6-12 months ### "Moving on UPlisting!" April 24, 2023 5.0 I have found that everyone on the UP team is there to help. I was trialing another PMS several years ago and everyone would go home at 3:00pm on a Friday and not return until Monday. With Uplisting, I have always had someone reach out to me within the hour no matter the day or time. Pros 1\. Great customer service.2. Features that are beyond what many of the other PMSs provide.3. Constantly adding features that we the hosts ask for. Very hands-on leadership. Cons There are a couple of features I am looking forward to:1. They are working on making the calendar more user-friendly.2. I would like to see integrations with some of they accounting software out there like Stessa. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Uplisting Guest is extremely expensive and I didn't think it was going to make my life easier by paying more. It seemed they were going to be similar to HostAway due to their size. It was an easy choice with Uplisting. Review Source JR Jon R. Owner Hospitality Used the software for: 6-12 months ### "Great Option for Small Nightly Rental Operators" April 6, 2024 5.0 Fantastic so far. No complaints. Easy to use and understand interface and excellent customer service team when I have questions. Pros Most of the channel management tools are very similar in product scope. At their most base level, they all provide calendar synchronization, unified inboxes, and message automation. The features that sold me on Uplisting were the direct feed to the Google Rentals platform, easy to use in-system cleaning scheduling and management, and integration with other important tools like PriceLabs and Zapier. Cons The price is the biggest con for me. With only one listing $100 / month is on the more expensive side, but I can add up to 5 properties for that price, so as I grow, it will become more economical. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[iGMS](https://www.capterra.com/p/157033/iGMS/)[Host Tools](https://www.capterra.com/p/183382/Superhost-Tools/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Uplisting Google Rentals platform connection, better cleaning task support, ease of use, direct booking site support. Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Guesty for Hosts suffers from a lack of investment. Guesty's main platform receives all of their customer support and attention. There were a number of features in Guesty for Hosts that just didn't work, and from my research, hadn't been functioning for months prior to me joining. Their Vrbo integration didn't work properly either and caused me to lose out on valuable bookings in the first few weeks of going live on Vrbo. My listing never took off on that platform because of the integration issue, and I ultimately completely removed my listing from Vrbo and deactivated my account there. I will need to create an entirely new Vrbo account if I want to go back on that platform because of the damage done by Guesty's poor integration support (absolutely zero visibility on the Vrbo algorithm). Review Source VK Vahan K. Owner Hospitality Used the software for: I used a free trial ### "lost of money and time, Nobody cares. " March 23, 2024 2.0 Very bad, Paid to get trial, but almost nothing works, many bugs , mobile version is useless. Pros The only Pros is sales man \[sensitive content hidden\]. After you get nothing. Cons \- No support - - very dangerous functionality, in calendar, it may close all your rooms if you move a guest from ine room to another. And in the company nobody cares of anything. Alternatives considered [FrontDesk Master](https://www.capterra.com/p/171751/FrontDesk-Master/) Reason for choosing Uplisting VRBO automated integration which I didnt get , and nobody cares. moving guest from a room to another you lost a lot if money. Review Source AB Adam B. Owner Hospitality Used the software for: 2+ years ### "Buy this instead of paying 20% to an Airbnb/VRBO manager" June 28, 2023 5.0 We are able to automate almost every aspect of the Airbnb/VRBO process from check-in to automated review asks and review leaving, cleaning, dynamic pricing etc. Pros Uplisting makes our jobs coordinating guest check-ins/cleanings simple and allows us to only communicate with guests for nice things instead of routine things that Uplisting automates. Cleanings, door codes, communications, everything is automated through Uplisting and we love it for coordinating VRBO, Airbnb etc. Uplisting even lists you on VRBO automatically using your Airbnb listing info, which instantly gets you 20-40% more bookings! Cons The previous messaging app was not very full featured, however since the new releases put out in the last year, the messaging app is amazing now. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[Guesty](https://www.capterra.com/p/159377/Guesty/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Uplisting Uplisting offered to best options, stability and value Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Guesty was getting too expensive and Uplisting offered better options Review Source KM Koran M. Director Hospitality Used the software for: Less than 6 months ### "The Best PMS!" October 11, 2021 5.0 Automation, collection of guests details. My workload in dealing with guests and new bookings has decreased by 2 thirds. Allowing me to crack on with running my business. Pros I have been doing serviced apartments for nearly 3 years now. I am still new, still learning and adapting. I have been with 2 other PMS's. I left the first one because they started off well, but kept taking away features and adding them as an add-ons, and the UX/UI kept changing- I felt like I had to keep re-learning how to use it. The second one, they promised me the world and hyped up their software, but in reality it was just no good. Uplisting was recommended to me as easy-to-use and alot of features. I'm happy I was sent in the direction of Uplisting. The ease of use of the software couldn't be easier. The features included are excellent. They are always adding new stuff. The customer service team actually work for Uplisting and aren't a hired team reading a screen. As long as Uplisting stay on this path, I'm not going anywhere. Very happy! Keep up the excellent work guys! Cons I can't comment on cons. The reason being because there's nothing that comes to mind. The team are always implementing new features. And they listen and work on other features. It's not about "cons" and what's least to like, it's about how the team deal with it. And for that, I have no negative comments. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Uplisting 2 reasons: 1) Guesty was very expensive 2) Guesty looked like I needed a diploma to use it Switched from [Tokeet](https://www.capterra.com/p/155340/Tokeet/)[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) My website developer couldn't integrate with Little Hotelier due to the lack of API integration. I had to make a swift change. At the time it was low on my priority list as I was making live 5 units. But it had to be dealt with there and then. Within a week I went from learning I have to change PMS to going live with all units on Uplisting. My website is now integrated. Review Source DD Don D. Owner/Host Real Estate Used the software for: Less than 6 months ### "Covers So Many Bases" January 8, 2023 5.0 Switching from Guesty for Hosts I found this PMS much more exhaustive and malleable in terms of its capabilities. I certainly feel this is a tool that is effective "right out of the box" and that it will grow with time to meet my needs. I've had lots of questions and the support personnel have been very responsive. Pros I love the pre-booking tool! I switched from another PMS for this very reason - I needed these tools that Uplisting has in place: 1. Guest Screening/ ID Verification, 2. Signed Rental Agreement, and 3. Damage Deposit Collection. Also, Uplisting has numerous API and iCal integrations and the list is growing. Additionally, I have been VERY impressed with the customer support. They are knowledgeable and very helpful, and they respond quickly to inquiries - and that is essential. Lastly, they have a roadmap available to all users that explains what they are currently working on in terms of improvements, enhancements, etc as well as what is on deck and also what is being considered. It is good to know that the development team is hard at work improving and enhancing the product. Cons I will admit that for some the GUI (Graphic User Interface) of the PMS might appear a bit staid and stiff but it is very useable and efficient. It's not designed for visual fluff but for effective use as a PMS. Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Reason for choosing Uplisting I already use and find essential, the Hostfully Guidebook. To stay with Hostfully and use their PMS was tempting but I felt Uplisting had the tools and integrations I wanted. (Besides the integrations below I also use Safely, StayFi, Minut and plan to use Wheelhouse as soon as they get their ABNB connection reimplemented in the early 1st quarter of 2023.) Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) I needed more integrations and I desperately wanted pre-booking tools that Uplisting has. Review Source Response from Uplisting January 10, 2023 Don, thanks so much for your review. We truly appreciate you taking the time to write it. CH Cory H. Real Estate Property Manager Real Estate Used the software for: Less than 6 months ### "Exactly what I was looking for..." April 12, 2021 5.0 My overall experience has been very positive and I truly feel that I am good hands with the Uplisting team. Pros After nearly 10 years with one of the largest channel managers on the market and then a bumpy 6 month run with another provider over promising and under delivering, I was so relieved when I stumbled upon Uplisting by chance in a Google search. It is exactly what I was looking for - as if it were designed by property managers like myself. The customer service is outstanding and the Uplisting team is willing to listen and implement customer feature requests. Cons If I had to find one flaw, I would say not having the ability to edit reservation line items (costs and fees) and in turn the automatically calculated owner payout totals is probably the most important issue that needs to be addressed. However, after suggesting some ideas, the team is working on making this feature available. Alternatives considered [Smoobu](https://www.capterra.com/p/160106/Smoobu/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[inReception](https://www.capterra.com/p/209366/InReception/) Reason for choosing Uplisting Uplisting offers quick customer service which is extremely important to me. It also offers an easy to use platform that is constantly offering more and more features without causing problems with the core features. Switched from [Kigo](https://www.capterra.com/p/274975/Kigo/) I switched from KIGO because the core user interface is run on outdated technology and instead of recreating a new platform KIGO has continued adding to an outdated system which caused so many errors and issues. After a long run with KIGO, it was just time for a change.I switched from Direct because ultimately it was more common to see an error page when navigating the system than an actual functioning page - although I was always happy with the implementation manager, \[SENSITIVE CONTENT HIDDEN\], as well as the \[SENSITIVE CONTENT HIDDEN\]. It is a good product but has a long ways to go and unfortunately I couldn't be patient any longer. Review Source AK Andrew K. Owner Hospitality Used the software for: Less than 6 months ### "Easy to setup" May 16, 2024 5.0 Great onboarding, but issues are slow to get resolved. Pros Easy initial setup and use. Onboarding support. Great Airbnb integration. Automation of messages. Cons The app is still very basic, so you often need to switch to the web version for some tasks. Messaging does not keep up with the capability of Airbnb ie does not show images. Integration with VRBO has limitations which affect the completeness of VRBO listings. Connected with Google travel but have absolutely no way to verify if I’m actually listed. (It says it’s listed but cannot find listing after hours of searching) Support hours do not line up with international time zones. Lack of support during off hours and weekends Reason for choosing Uplisting Easy to set up, comparable pricing, direct booking sites Review Source NW Nathan W. Owner Real Estate Used the software for: Less than 6 months ### "Awesome software, even better team behind it" March 1, 2020 5.0 One of the sleeper features of Uplisting is its integration with Zapier. I can easily export every single booking into an AirTable or Google Sheet (and it gets modified or deleted as the booking gets modified or canceled). From there, I can create all sorts of analytics equations and see how far in advance people book which properties during which seasons. I can set up automatic Twilio text messages if I want. I can tie IFTTT into my spreadsheet and then do other things like drop my property's thermostats to an "away" mode to keep from wasting heat in the winter when I don't have guests. The possibilities are endless. As I learn more about the system and its strengths I keep coming up with cool ideas and was to leverage this integration. Pros Uplisting is a beautifully conceived and powerful software solution that seems to have grown from the ground up with an eye toward scalability and the frequent implementation of new features. There's no extra BS that isn't useful or doesn't work, so it does what it does extremely well. When I started into short term rentals in 2016, Uplisting was newer and I ultimately chose a different product that had been around much longer and was more feature rich. However, it became a headache to use, was slow, buggy, and poorly conceived. I switched to a second product, then a third and experienced the same issues -- software bloat, an unintuitive interface, and a glacially slow development process where even critical bugs could take weeks or longer to sort out, and promised features routinely wound up months to even years behind. Finally I rediscovered Uplisting. Since I first looked at their product, it's grown faster than nearly any other competitor in the market. The team answers questions comprehensively and immediately, bug fixes or small feature additions seemingly happen overnight, and large features roll out on a bi-weekly to monthly basis. This is absolutely fantastic. I needed automated reviews, automated messaging, API integration to VRBO/ABB/Booking, a useable app or mobile friendly web site, integration with dynamic pricing, and a direct booking platform. Uplisting has it all, with the exception of the booking platform which is right around the corner. Cons I can't really ask for much more aside from perhaps a really good booking metrics section. However, with a little elbow grease and smarts, you can leverage its Zapier integration and create your own metrics and booking analysis for free, plus a host of other things. See below. Reason for choosing Uplisting Uplisting had the most complete collection of features I could find, and the pricing was per-month and not a percentage of the booking. Review Source CT Celestina T. Owner Hospitality Used the software for: Less than 6 months ### "Uplisting " May 12, 2024 5.0 Easy set up with direct booking. Has streamlined my messaging and calendars. Great for booking.com Pros Unified calendar in box and messaging and easy to set up direct booking sites. Cons The VRBO integration isn't great. No picture captions. Reason for choosing Uplisting Good support reputation and easy to reach chat support. Review Source DC David C. Director Real Estate Used the software for: 2+ years ### "Excellent Software" January 26, 2023 5.0 Pros The software is very easy to use on a daily basis. It integrates perfectly with all the OTA's and other software we use to manage our business. The guest communication and automated message option are perfect and a great time saver. It helps greatly streamline our communications with all guests. I also like the new features which are always being added. The Customer Service/Support are a credit to the business. Cons There aren't any Cons. Everything works as it should and if it doesn't Customer Service/Support are always on hand to assist. Review Source SO Shari O. Co Founder Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Love using Uplisting !!" December 4, 2019 5.0 Professional team, excellent customer service and they go the extra mile to assist their clients. Excellent, easy to use software. Pros Uplisting is the most simple platform I have used as a channel manager, it is easy to set up and easy to learn and use. The auto messaging is faultless, messages go out as planned. I love that I can save messages to be sent last minute as well and click and send with ease. The support team are excellent and have been helpful from the beginning. I love that the team are improving their software all the time based on what customers require. I feel this is so important. We found it very difficult finding software for the short term rental industry that does everything in one place that we require it to do. There are so many out there but if they 'do it all' they are way too expensive for a smaller company starting out to use. Uplisting is nearly there for all our company needs and we are willing to stick with them as they are adding features all the time. Excellent software, give it a trial, you won't regret it. Cons Just waiting for a booking button for our website and a few more features on the Housekeeping side and we'll be a customer for life !! Very happy :) Reason for choosing Uplisting Ease of use, platform is great, the team seems eager to assist and make changes as clients require features that assist them with automating their business.. Review Source Response from Uplisting December 5, 2019 Thanks so much for taking the time to write an in-depth review Shari. We appreciate it! A few upgrades to the housekeeping feature coming in the next week. Looking forward to working together for the long term! AS Adrian S. MD Real Estate Used the software for: 6-12 months ### "Essential " March 21, 2024 5.0 Pros Uplisting allows me to manage my portfolio effectively Cons I sometimes need to use my laptop because the app doesn’t enable certain features Review Source SB Sian B. Owner Manager Hospitality Used the software for: Less than 6 months ### "Best thing ever" July 5, 2021 5.0 I am extremely happy with the overall experience from the moment I decided to try Uplisting the customer support has been the best I ever had. Features offered are very relevant to me and for making my life easier. Pros Automated messaging through Uplisting no need to log into OTAs like Bookjng.com. Automated guest payments straight into my bank account Automated systematic opening and closing holiday let units Cons Nothing so far. It's good value and relevant Review Source PS Peter S. Director Hospitality Used the software for: 6-12 months ### "Good Channel Manager " May 4, 2024 4.0 It was OK. Would have liked an easier way to talk to a person Pros Ease of setting up initially. Good interaction once you understand how to use it Cons No Phone Number!!! Chat box is rubbish - says 20min wait and takes an hour. Once you are connected to a person they take 10 mins a question Review Source AY Aowei Y. President Hospitality Used the software for: Less than 6 months ### "Easy to Use, Very AI feel." January 31, 2020 4.0 Overall experience is even though that there are some I desired features are still under development, I would like to put my faith in them, I can see the bright future for them. I m using them, and happy with them. Keep it on!@ Uplisting. Pros I used many of property management software, they all have some good features and some useless ones. But Uplisting is more like a reliable real personal assistant to me. Maybe that is the AI... Especially the 1. Automation-Each reservation it helps to send out 7 emails to the guest. 2. Auto price mark up- It sends out the percentage that I would like to mark upon each channel after I set up the base price 3.Real-time sync speed. Believe me, This is more important than anything else. No more overbooking so far 4.The response time- Even though they are not based in the US, but the quick response when I have questions is really helpful. 5. I like the video tutorials they make for new feature release. Cons There are some features comes really handy that Uplisting is still developing are: 1. Website, I would like to have a website building tool to create my personal booking page, they said that they will release the feature around March 2020. 2. I would like to send out guests quotes with all the price break down before I really create a reservation to them. 3. I would like to edit the daily price or the total amount after I select the dates, or discount the price on percentage. 4. I hope there is a simple beep sound while there is a new message. Review Source AA Arfan A. Director Hospitality Used the software for: 1-2 years ### "Your one stop SA management partner." January 26, 2023 5.0 As my header says, your one stop SA management Partner. Pros I can update everything on all platforms with one click of a button. Cons Customer service is SLOW, REALLY SLOW. The BOT is practically useless. Reason for choosing Uplisting Mentors Advise. Review Source PE Peter E. Owner Hospitality Used the software for: 1-2 years ### "Good-Bye Double Bookings (Thank God)" August 8, 2018 5.0 From Vincent to the (ever increasing) support team .... I have been very pleased. The pricing is fair. The product lives up to what was promised and to top it off ... Uplisting is not sitting on their behinds and resting on what they have done. Rather updates with new features, new bells and whistles are coming in like a constant stream. A true commitment to moving forward as suggestions and recommendations from users are listened to, analysed and often (very often) implemented. Now that's a forward facing company. Pros The number "1" feature for us is that if a client books one of our units, Uplisting immediately blocks the dates on all platforms. We used to (occasionally when doing this manually) end up having another party book the same days and than the trouble of cancelling one party over the other .... Second item that we love; the calendar updates. One area, one entry and ALL platforms are updated. It would take a whole day to go from platform to platform and do this manually. These two items alone, make Uplisting indispensable to us. Cons I wish I could have everything I have on my laptop mirrored on my iPhone. But .... is that a CON? Not really. Review Source JK Justin K. Partner Hospitality Used the software for: Less than 6 months ### "Uplisting is a great choice for STR management" November 14, 2022 5.0 Pros Uplisting has an intuitive and logical user interface. Other STR management platforms are confusing and difficult to use. Uplisting helps me effectively manage listings, reservations and pricing. I am also excited to use the newly-introduced reservations widget. Cons It'd be nice if Uplisting provided the ability to more tightly integrate the direct booking/reservation features with my custom website to provide visitors with an uninterrupted user experience and interface. Review Source ML Miguel L. President Hospitality Used the software for: 1-2 years ### "Thanks upllisting" February 2, 2023 5.0 I love it Pros The best in the biz after much research and disappointment from others Cons lack of single content edits across linked platforms, inbox messaging with vrbo, Switched from [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) vince Review Source rL richard L. Managing Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great channel manager" January 23, 2023 5.0 Great :-) Pros Easy to use and set up, great support if you ever get a question. Cons We had to start using a separate software for our cleaners as we always had issues with our cleaners not being able to access the app on their mobile as after 14 days it would say the free trial has ended. Review Source Response from Uplisting January 26, 2023 Thanks, Richard! Please reach out to our support about cleaner access. It sounds like they created a regular Uplisting account by accident. Brendan Dan T. CMO Marketing and Advertising Used the software for: 6-12 months ### "After evaluating over 8 vendors we chose Uplisting" November 4, 2019 5.0 Working with a channel manager Pros We have over 200 apartments with 8 locations. We needed something that would be easy for the whole team to be using... The UX, the functionality and the support is second to none. Cons Not found anything that is a deal breaker. If there are any features that we have asked about adding they are in the works or have already now been released. 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