Who Uses This Software?

Ecommerce stores, SaaS platforms, content publishers.


Average Ratings

91 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Fomo
  • www.usefomo.com/
  • Founded 2016
  • United States

About Fomo

Fomo adds social proof to your website. We built this product because we believe companies are doing marketing all wrong: too many aggressive popups, not enough personal connection. Fomo empowers websites to display recent customer actions (purchases, newsletter signups, whatever) with one line of code. Showcasing important behaviors like these dramatically increases social proof, turning your website into the thriving piece of online real estate that it is.


Fomo Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

Fomo Reviews Recently Reviewed!


A Pain Or A Booster?

Apr 19, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Many marketers like to use a tool like this in order to boost their sales. The pros of this tool?

- plenty of integrations. They've got integration with most of the popular tools in the market.

- easy to use, the dashboard is pretty straightforward and comes with an analytics section.

- their uniqueness vs similar tools in the market is theirs come with different display options a.k.a Feed Display and lately Portal display. You might find these two options useful if you think the common bottom left corner pop up irritating. I personally choose FOMO because of this.

- lastly, their support is pretty fast too.

Cons: - I think the only Cons with this tool is their charges that is slightly higher compared to other similar tools in the market. But since they are offering more features, I still think it is fair and not overpricing. To me, I prefer to display the FOMO in a more subtle way.

Overall: Wondering how much the founder bought a domain name like that? Hmm...

Fomo is great for social proof and can also drive sales

Sep 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We definitely see the value in Fomo for both social proof and can track analytics that shows sales have also resulted from this app. There are a lot of features that make this app stand out from its major competitor - pricing is better, the ease of use of the dashboard is better, and the code seems to have less of an impact on our page load times. Specifically, for our private label SEO site. Fomo has resulted in a fair number of successful purchase completions. But more importantly, in my opinion, than the sales that resulted is that it is a powerful motivator for visitors to our website when they see all of the sales happening.

Cons: The one drawback was the Fomo wordpress plugin for woocommerce didn't integrate correctly. We solved it easily by adding the script directly to the footer but it would have been nice had the initial confusion hadn't existed at all. Support was quick to clarify the issue so it was only a minor inconvenience.

Capterra loader

Easy to use and Amazing Customer Service

Oct 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The team behind the software has been very good at working with me to explain how things work. One of the customer rep has been exceptional and patient walking me through set up and answering any questions that come up. The insights help me to fine tune the events. I highly recommend FOMO. This tool helps drive customers to explore deeper into the store further driving sales.

Cons: If I had to pick something I like least - and this is a hard one - I would say the interface of the dashboard feels clunky, but really that is minor.

Overall: Customer engagement and sales.

Capterra loader

Has helped us improve conversion rate + app has unmatched customer service

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it was to integrate with shopify. Had it setup within minutes. Customer support is next level. Prior to using shopify, we used FOMO with a different shopping cart that didn't have an easy integration. FOMO support helped us get a custom integration setup so it would work with that cart.

Cons: Can't think of any negative aspects of the FOMO app at this point.

Fomo is amazing. We use it on idetail.io a mobile detailing service. It's super easy to setup.

Aug 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When people go on a website, they need to see there's live action going through the site, hence FOMO. it's like going to a restaurant, people will be attracted to the restaurant that looks busy and have the longest line.

Everything about this software is great. The support team is amazing also, willing to respond within hours to any question I have.

Overall: More online conversions.

Business School Selling Techniques in Action

Oct 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: The most useful class I took during my MBA was about how to influence others. Selling psychology has become a favorite topic of mine as it relates to eCommerce. The Fomo app allows me to put psychology theory into action. And customers respond well to it! Even friends have mentioned how cool it was to see what people were buying when they were shopping on the site.

Cons: The cost is a little high for the value it adds. I'm also afraid that it takes too long to load on my site.

Everything from install to customer experiences has been seamless!

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy install. The ability to customize the aspects that we want but not so many options that it becomes unusable.

Cons: I really can't think of much that I don't like. Possibly a little easier ability to brand and customize that aspect of the popup.

Overall: Great customer interaction and helps ensure the customers that they are purchasing from an establish brand.

Great app, easy to customize.

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The built-in design options are solid, relatively easy set-up, easy to customize as well. Particularly easy when working with a shopify store

Cons: I've frankly had some struggles working with fomo when dealing with non-shopify sites (just plain-old html sites) - their form input automation tool worked pretty well, but we had a lot of issues with users seeing FOMO notifications that they weren't supposed to (Even when we "shut off" fomo, users still got notifications days after)

Never before have I had such awesome support

Feb 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is simple yet effective

Cons: As yet, nothing

Overall: I've struggled with plug-ins for my website ever since, well, ever since I've had a website.

I wanted to test this social proof extension, but it wasn't working on my site. The developer, responded better than I have ever known, with prompt and considered support to get his software working on my site - and now it does - exactly as it should.

As a marketing agency I wanted to test this on one of my own sites prior to recommending to clients - I see great value in what is being developed here and would encourage others to take a look. I already have a number of client sites I am keen to sign up for the service.

We all know how important social proof is in our own purchases - I found this software through a recommendation on twitter!

I can wholeheartedly recommend Ryan and the team at fomo - not only is it a great product, but they are so great to work with.

P.S. I rarely gush... but this was a truly special experience.

Recommendations to other buyers: Style your own templates - think about how you want to share the social proof

Fomo is easy to use and helps drive conversions

Sep 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fomo is easy to set up, the customisation for both mobile and desktop means that i can tailor a solution for all of my customers regardless of platform.

Cons: Having to log into an external website can be annoying at times. Other than that thought its a well structured website offering a great service

Overall: Improved conversions

Capterra loader

Social proof the RIGHT way

Nov 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that FOMO just seems to get it. So many social proof apps just focus on sneaky marketing, at least that's how it feels. FOMO is flexible and understand that social proof is about more than dishonest spamming of your visitors with popups. You can adjust everything using custom parameters, or you can have FOMO watch your form submissions, or track other events on your site, and show notifications appropriate for those. It's flexible and you can tell the team wants to let you use social proof in more creative ways.

Cons: Some of the workflow could be improved. For some of the advanced features, you will need some technical experience or VERY lite coding knowledge to set it up. Most things can be figured out, but I would love to see a slightly more polished system in this area.

Overall: FOMO is solid and not going anywhere. They are leaders in the social proof space, and they are always adding new features. They understand and appreciate that many visitors don't like the "normal" uses of social proof, and have built features designed to let you be more creative. Everything can be customized, you can precisely target users, and you can create notifications for almost anything that happens on your site.

FOMO has helped increase conversions better than imagined.

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that it helps new, less experienced customers easily decide which products to purchase based on what other customers are buying. When buying spirits online, there are so many choices and it can be overwhelming for first time visitors. But when they choose a product based on popups that show product reviews, number of purchases per product, and more, it gives them peace of mind knowing that others have already tried and enjoyed the product.

Cons: We have been using FOMO for only a few months but there have been no cons so far. Some minor issues with WooCommerce on mobile. But the issues have since disappeared after WooCommerce was updated.

Overall: Increases conversions and helps customers make decisions regarding what to purchase.

Believe the hype - This is the best website app EVER!

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It far exceeded my expectations and instantly boosted my conversion rates.

Cons: None. I just wish they had more apps for me to use on my websites.

Overall: Yes fomo is easy to use, it's great value for money and has tons of integrations. But the real reason why it's it's the best app that I've EVER used because it makes me money.

Results are more or less instant and pays for itself a thousand times over.

I'm now running fomo on all three of my e-commerce websites and you should too!

Recommendations to other buyers: Believe the hype.

As a community-oriented website, FOMO does a great job of creating a sense of constant activity.

Nov 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The control and integrations. It does a great job of letting you use FOMO exactly how you need to use it.

Cons: I was a fairly early adopter, so had some hiccups, but their development team quickly addressed the problems.

Overall: Conversions.

Great app so far! Easy to install and works right away!

May 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm currently on the second day of the free trial and it's working well so far! It makes the site look better and I love how it's so easy to install. Will definitely be continuing once the trial period is over. I definitely think it's a must have feature if you have an e-commerce website.

Cons: So far nothing yet! The only thing I couldn't do was upload a photo to the dummy and when I clicked on it the URL was broken. I'm not sure if that was a fault on our end when we set up or if this feature is not available yet.

Social Proof is an awesome concept - And support is fantastic

Oct 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tons of integrations and flexibility on how to use the software. Very simple to use dashboard, and easy integration with Shopify and third-party social apps.

Cons: Mobile UI I wish it was more customizable, the slide up bar on mobile takes up a bit too much screen real estate. For now we just use on Desktop after conversion rate studies.

Great app with outstanding support

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fomo has a super powerful feature set yet it's fairly easy to use. We liked the fact that we were able to customize it further with their API and that we got such great support during that process. We've had great results; the conversion rates on our site have definitely increased as a result of showing social proof.

Cons: Some features (like Insights) are not super intuitive and take a bit of time to get used to. But that's certainly not a deal breaker. 99% of the app is easy to use.

Fantastic product to increase conversions. Highly recomended!

Jul 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used the Fomo software on several of my clients websites. It's easy to use, easy to integrate, and we have seen huge increases in conversion rates for clients.

Cons: None that I have found yet. The one time I did need support, it was handled very quickly through live chat.

Overall: More leads and conversions for clients

Great for Businesses That Wants to Showcase social proof

Oct 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: No fake social proof allowed, at least in their approach! Unlike many of the inferior similar sorts, FOMO definitely sticks to its GET REAL marketing proof. And yes, the domain name aptly describes its product.

Cons: Facebook marketing is huge and there is no native fb reviews integration. Not sure why they did not prioritize Facebook Page reviews into one of their 55 integrations. That was one of the obstacle initially faced before i decide to go onboard with them.

Overall: Adds the extra subtle push for closing the ecom sales. Usecase can be wider with their 55 native integrations but yet to really explore. Not a big issue but their live support seems to be away most of the time too.

Perfect software that works exactly as described with the best customer service I've ever had.

May 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simple, painless, and effective. I set it up over 6 months ago and and for the most part it's been on autopilot since. The few times I ran into trouble, customer service was incredible -- they literally implemented a new feature that I requested within days.

Capterra loader

Fomo is incredibly easy to set up and works on autopilot to increase our website conversions.

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fomo is incredibly easy to set up and works on autopilot to increase our website conversions. I love how it seamlessly integrates with Drip and WooCommerce and is nowhere near to slowing down in the social proof space.

Overall: Increased product visibility and conversions.

Fomo has been a great addition to my Shopify store. Easy to install and use, decent conversion lift.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Very easy to install and very easy to use. Provided a decent conversion lift to my overall e-commerce store.

Cons: I would love this software to be combined with a review and referral based program. Though as it stands, it's good value for the product.

FoMo is awesome! But malfunctions sometimes.

May 15, 2018
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like this software because it is very aesthetically pleasing, my customers like it, and the team is very responsive.

Cons: I dislike that it breaks all the time. The team behind it is very helpful though, so it's ok, I am going to stick with Fomo.

Love the product... we have seen a clear uptick in user engagement with Fomo

Aug 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Number of integrations

- Ease of updating card design

- Rules to manage where the updates show vs do not show

.Does what it says! Overall very happy with the tool. Requires no time and automates our team's task!

Overall I wasn't dissatisfied with my fomo experience, but I wasn't happy enough to continue paying.

Jan 09, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I think the concept is good, but as you know there are other players doing the same thing. The platform as user-friendly and installation was easy. I also was able to easily reach a human when I had an issue installing. Customer service goes a long way.

Cons: Often the platform would duplicate order data (events) and I would have to manually delete them so people wouldn't see multiple notifications for the same orders. That was frustrating.

Overall: I think it was beneficial to have installed during the holiday season. It reassured new site visitors that other people were buying my products.

A nice way to show User interactions for Marketing Purposes on an otherwise non-interactive webpage

Jan 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We really like, that you are able to shoot over any data, that you want and it is able to show that to users. A big pro is, that they make it quite impossible to shoot fake data and this makes it a highly trustable marketing funnel

Cons: Usablility is sometimes a bit odd, but you get along quite fast.

I'd like to have some more customization options. Esp the chance to show more than one Notification at once.

Overall: Transparency for our customers and a feeling of not being alone on the platform

Experience has been good, setting up the program and haven't had any issues since the beginning.

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it should be driving customers to purchase items, we hope that it will overall increase our sales.

Cons: As a online shopper myself, I find pop up's of any kind to be an annoyance, so although I feel this way I hope it's doesn't feel the same to others. Overall there's nothing to not like though if it's increasing sales.

Overall: I'm not sure if we have the statistics to show that it has directly affected the sales yet, although it seems that it's worth implementing and researching the effects.

We use Fomo in our e-commerce store to encourage purchases.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it shows we have active customers purchasing. This can be particularly exciting during a big sale or release. It lets customers feel like they're part of the action even though purchasing on a site is a fairly stagnant activity.

Cons: This is a fairly simple software so I don't see any large ways it needs to improve. We have a fairly simple aesthetic though so we're not looking for any crazy designs or options for this.

Great program, I just didn't see a large uptick in conversions during Christmas time

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to upload and use. Very simple user interface and once it's going you can immediately see them on your site.

Cons: Difficult to quantify the increased conversion. It was difficult to see what the impact was on the customer while on the site. I expected a lot more conversions with this program and at this point I don't know if it made any difference at all.

Overall: I can't really say at this time as it was very confusing to see whether there were benefits.

FOMO works! Sales increased when I installed this app.

Jul 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is easy to install, it integrates seamlessly with my store, customer service is exceptional and customers respond. I often see sales of an item that has just sold or just been reviewed. Social proof is so important for any online store. This app has really made a difference especially since I am a new online store.

Overall: Increased sales. It also gives my store a trust factor I could not obtain without it.

We were able to quickly Customize this software to fit our needs!

Jun 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It easily boosted our conversion rate on desktop and tablet by helping us display new reviews people had left and customize it exactly to our needs!

Cons: The experience using it with Shopify was a little confusing as we accidentally signed up for two accounts. You just need to sign up for one account through the shopify app store, not through their website directly!

Overall: It helped boost our conversion rate a sustained 25% percent!

Great concept for an app - does exactly what the name suggests!

Jan 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Pop-up FOMO feed & integrations with a variety of software we already use = great. I appreciate that it creates some stress/motivation for visitors.

Cons: Designing the pop-ups is a little cumbersome, difficult to make them look 100% right (perhaps with some CSS the end-result would be better, but I'm looking for no-code solutions). Also wish FOMO had ability to work with promo codes/coupons with expiry

An Awesome tool, easy setup, nice layout and very usewfull for any kind of business

Aug 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way we can increase our social value and improve visits on produt pages!

Fomo engages potential customers, and when users see a nice product in the widget he just need to click on it and then purshase the product.

Cons: This tool affects the load time of our sites, but worth it!

And in my installation (integrated with woocommerce) somtimes the field {{time_ago}} don't appear

Overall: More interactive page

Easy to install, quick results

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product was recommended to us several of our marketing partners and we skeptically implemented. It was relatively easy to install and has demonstrated results.

Cons: We had some minor issue with setup and implementation but their team was able to resolve them quickly. We used their chat function to resolve these issues.

Overall: Social proof brought directly to our customers as they shop our website.

Capterra loader

Intuitive and easy to set up--important for a non-coding marketers like me

Oct 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was crazy easy to set up. I didn't have to google any terms. They even insert the code for you if you want! The toasters look great and integrate with Zapier, which is important for my workflows.

Cons: It's a bit pricey, but since we're selling a high-cost item, all indications thus far are that it's worth it.

Overall: Great social proof. Easy to use. Looks slick. Has impressed all the right people :)

Great analytics and displays

Apr 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fom's dashboard and analytics are easy to read, and they offer some displays other tools don't have!

Cons: The price is a little higher compared to other similar tools. It does, however, have features that we want that other tools don't have.

Capterra loader

Great software, lot's of features and integrations

May 17, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: 1) 80+ integrations plus diy

2) 14/15-day trial

3) Unlimited notifications

4) Unlimited sites

5) There are a lot of different ways to indicate different events like visitors, buyers, etcetera.

6) Theme builder

7) multiple translations available

Cons: 1) No freemium option for people just starting out

2) Credit card required, even during the free trial

3) PayPal only available on annual plans

Overall: Overall this software is amazing, the only thing that causes me to pass is that I am just starting out and I don't have the money to pay the high monthly fee. I highly recommend a freemium plan.

Capterra loader

Exactly what I was looking for to implement social proof on our website.

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The solution was very easy to understand and implement.

Cons: A few more options for the look and feel of the notifications would be nice.

Overall: I have to admit that I got a little hung up during implementation. The purpose I was implementing FOMO was for the social proof to visitors of others filling out our contact forms... This required the implementation of a beta feature that did exactly what I needed. Thank you!

Capterra loader

One of the best services social proof

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Just a huge amount of integration with apps

Google Analytics to measure conversions

Custom web form integration

Super Sized Fomo promotion

Frequent updates and improvements

Cons: Expensive for such a service

Tariffs are not based on unique visitors, but on the number shown notifications

Overall: Really increases the credibility of your site

Social proof is really works

Amazing and easy to use

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily integrates with other systems

User friendly

Drives leads and conversions

Cons: If your card is securely locked to avoid fraud and they attempt to charge and fail the service is immediately switched off. A day or 2 would be great to fix it.

Overall: I love using fomo, it's a fantastic tool, and I can see from the new ads centre they are pushing to expand into new areas.

Proof at a fair price

Jan 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I tried another software that offered a similar service. It was twice the price and didn't offer the customization. Fomo allows you to add your own logo, change the timing and style of the pop-ups, and has great help when you have questions.

Overall: I haven't run into any problems, and when I thought I had one, they were quick to point me in the right direction.

Capterra loader

Great way to reinforce social proof.

Oct 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of implementation, and simplicity are easily the best parts of FOMO. We had it up and running within no time, and customers are seeing sales every day.

Cons: Not a whole lot - It's well built and lean. Maybe more customization, or introducing more tools to add social proof in addition to the pop-ups.

Overall: Social Proof for customers

The power of social proof

Aug 22, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - super powerful software, social proof is amazing

- will boost conversions on your site

- very customizable

- great integrations

- customer support is fantastic.

Cons: - set up can be challenging at times but stick with it and you will be rewarded!

- templates vs events can be a little difficult to understand at first

Good app. Monitoring to see effect it has on conversions.

Jan 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Ease of installation to Shopify store and ease of use. It was very easy to set up. Email stay updates with key statistics are great as well.

Cons: Worried it creates customer frustrations when browsing site in mobile due to smal screen and too many pop ups. Have to monitor if it's thnot case

Great product. Does what it says and engages our web visitors

Aug 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Simplicity without loss of functionality

integration ability

Customisation of display, frequency and more

Cons: not much to dislike to be honest. We were originally able to manually add events to bolster our actual on-site events but that seems to have been removed. It was a handy feature.

Fomo has been amazing for our website!

Aug 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that it helps give social proof with our customer and we are able to show them how others are buying our products. It helps with conversions.

Cons: The frequency to change our popups was a little difficult but besides that everything seems to be great.

Overall: Conversions and more sales.

The best of them

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I've tried other social signals services. This one was the most customizable and affordable. Their support also has reached out to me many times just to check in.

Cons: Some visual bugs, that's about it. There's tons of integration... Really no cons that I can think of.

Fomo is a great tool to showcase interaction on any website! I highly recommend it!

Oct 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is easy to install, easy to use, and really showcases the growth in our business. If you want a solution to showcase what's going on, Fomo is your answer!

Cons: It would be cool if you could showcase even more on the popup or sync up with a sign up mailing list.

So far so good, easy to set up with a ton of integrations available.

Feb 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to integrate and go live. Literally took like 100 minutes. Lot's of way to integrate with site and with payment gateway.

Cons: The only downside for me is cost, but perhaps it's because I haven't see any bump in conversions so far (it's early though)

Exactly what we wanted

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great marketing tool. It makes the site feel more "active". It hasn't been tested against a variation yet though.

Cons: Can get expensive very quickly. It's hard to estimate initial costs. Some people complain that the notifications are distracting.