# Wink Reports Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Wink Reports the right Dashboard solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154145/Wink-Reports/reviews --- Wink Reports 4.6 (7) [View alternatives](https://www.capterra.com/p/154145/Wink-Reports/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Wink Reports Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DJ Daniel J. Manager Construction Used the software for: 6-12 months ### "Great across the board!" May 18, 2017 5.0 Pros Very impressed with Wink Reports everything they have done for my company. They have amazing custom software with highly skilled programmers that can and will make running your business much more efficient and profitable. To be a little more specific, I use Servicem8 and Xero accounting to operate my Electric, Plumbing & HVAC company, and Wink has done an amazing job with providing us various reports that allow us to track each tech's productivity and profitability very closely, which in turn tells us how our techs are performing. In addition to that, they have more typical reports that we use for tracking advertisers, closing rate, divisions, ect. Combination of the custom reports and the typical reports we get with Wink gives us a very power field service program that is custom fit for us. Now days all businesses need various software programs to operate the business, and wink has the software and people to merge info from different programs, which can be a huge help to any business. Cons Hard to find a con, but only thing I can think of is connecting to more programs, but that is pushing it... Review Source DJ Dan J. Owner Construction Used the software for: Less than 6 months ### "Custom reports made easy" March 6, 2017 5.0 I own a electrical, plumbing & HVAC company, and have tried all the major Field service programs, and always ran into issues with lack of reporting. Anyone in this industry can agree that reports are very valuable, and very hard to get what you need from a program. We recently changed our Field service program to SM8, and a bonus was the wink reporting integration with SM8 and Xero. I figured it would be helpful, but did not expect it to be a major highlight. Once I got going and was able to use the reports, I realized how powerful it was. The tech support was able to give me alot of reports included in their basic monthly price. From there we completely customized SM8 and Wink to give us the reports we need to track jobs, profitability, bonuses, ect. Their support team is the sharpest software guys I have ever dealt with (I have had alot of them..) From design to finish product, they were able to get us the reports we needed custom fit to our company needs. The best part is it is live data, not old data. Anytime you pull a report from wink, it gives you live data right from the source, which saves us so much time and headache. I could go into much more detail, but overall, Wink does what others programs can't dream of. I even have a program that was not on their integration list, and they have created the integration for us! Thanks Wink ; ) Pros Only software I have found that pulls live data from a field service and acccounting program. Very customization. Support team is the sharpest I have had, they know their stuff! Affordable pricing, worth every penny. Cons Can't think of anything major, possibly more programs to integrate with. Review Source JT Jeremy T. Used the software for: ### "Aeroqual Ltd" December 20, 2016 3.0 Easy company to deal with, great customer service and a very good product. Very easy to deal with sales and technical. The only downside is that it takes a while to get these reports sorted and I felt like this was the first time it was being done. (maybe it was?) Review Source SH Simon H. Manager Food & Beverages Used the software for: Less than 6 months ### "Fantastic Team and Support - Super Easy Software" February 6, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] & \[SENSITIVE CONTENT HIDDEN\] have been second-to-none in sales and support role. Pros It's easy to use once it's setup, a real "set & forget". Reports are easy to understand, neat, and very customizable. Cons The Auto-Reporting tool is a little hard to get your head around, could possible be extended so you can copy and paste rules between reports (if you have many reports, copy the settings between reports) I would love Airtable or Zapier integration to connect it with 1000's of other apps. Review Source CM Craig M. General Manager Construction Used the software for: 6-12 months ### "Wink Reports" November 18, 2016 5.0 Great little program used to extract data from our Servicem8 account and provided an up to date report on our inventory usage. This report has allowed us to focus more on our customers and less on restocking trucks! Invaluable program - with excellent support Review Source AC AB C. Used the software for: Less than 6 months ### "Amazing Value & a Fantastic Team behind this SaaS Product" December 16, 2016 4.0 The team behind Wink Reports has done such a fantastic job with this product. At the click of a button, we are getting insights into our business that would take hours of laborious manual effort to recreate. We have been able to maximize areas of our business and empower our team with the business intelligence tools that Wink Reports has provided. Love your work guys!! :-) Pros Easy to use. Manageable costs. Fantastic support. Cons Needs tweaking and customizing, frequent scrutiny for accuracy. However, this is balanced out by a very pro-active support service. Review Source MR Matt R. Xero Coud Integrator Information Technology and Services Used the software for: 6-12 months ### "In Depth reporting" December 16, 2016 5.0 We approached Wink Reports about 6 months ago as we needed some advanced information to be pulled out of ServiceM8 for an existing client. Within a couple of days of submitting the initial inquiry, they came back with a working example and gave us the exact data we needed. The speed at which they completed the work, and the constant and direct communication we had with Andrei was absolutely awesome. We instantly saw the benefits of our businesses working together, and are working on developing this further in the future. Great work Guys, can't wait to see what you do in the future. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.