--- title: "SureMDM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SureMDM Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more." source_url: "https://www.capterra.com/p/154149/SureMDM/" page_type: "product" language: "en" --- # SureMDM Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SureMDM ## What is SureMDM? SureMDM by 42Gears is a Unified Endpoint Management solution to secure, monitor, and manage company-owned as well as employee-owned devices. Businesses can avoid security risks and solve maintenance challenges during all phases of the device lifecycle using this cutting-edge mobile device management software. SureMDM incorporates all aspects of enterprise mobility, including Mobile Application Management, Mobile Device Management, Mobile Content Management, and Kiosk Management. ## What is SureMDM used for? [Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[Unified Endpoint Management (UEM)](https://www.capterra.com/unified-endpoint-management-software/)[Kiosk](https://www.capterra.com/kiosk-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $3.99 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SureMDM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.42gears.com/&name=SureMDM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SureMDM 4.7 (23) VS. [4.9 (490)](https://www.capterra.com/p/181954/Iru/reviews/) Starting Price $3.99 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (23) Ease Of Use 4.9 (490) Value For Money 4.7 (23) Value For Money 4.6 (479) Customer Service 4.8 (22) Customer Service 4.9 (483) ## SureMDM alternatives [4.6 (1,819)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $104.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (918)](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (70)](https://www.capterra.com/p/191345/Applivery/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (167)](https://www.capterra.com/p/146147/Miradore-Online/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/154149/SureMDM/alternatives/) ## FAQs about SureMDM Overview ### Which roles and teams benefit most from SureMDM? SureMDM is most used by IT managers, administrators, systems engineers, and mobility teams that manage fleets of mobile devices. Consultants, project managers, and operations leaders rely on it to deploy, secure, monitor, and troubleshoot endpoints remotely, while directors and business owners use it to standardize device management across organizations. Answer based on 16 reviews Overview ### What company size and specific industries is SureMDM built for? SureMDM is designed for organizations in transportation, logistics, healthcare, field service, hospitality, finance, education, retail, home security, entertainment, and construction, making it a fit for companies that manage mobile devices across multiple operational sectors. Features and Usability ### What are the key features of SureMDM? SureMDM offers mobile device management and endpoint management with app management, patch management, policy management, and remote access/control. It also includes compliance management, access controls/permissions, single sign-on, two-factor authentication, inventory management, geolocation, reporting/analytics, and alerts/notifications for device oversight and security. Pricing ### How much does it cost and what fees or limitations are included? SureMDM starts at $3.99 per device per month on the Standard plan when billed annually. Premium costs $5.49, and Enterprise costs $7.99. A free version and free trial are available. The Enterprise plan adds unlimited admin users and mobile threat detection. Answer based on 2 reviews Integrations ### Which third-party tools and platforms does SureMDM integrate with? SureMDM integrates with Aruba ClearPass and LTS Secure SIEM. These catalog integrations cover network access control and security information management, giving SureMDM direct connections to common enterprise security platforms. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does SureMDM offer? SureMDM provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced video review for teams getting started with the platform. Getting Started and Support ### What customer support options does SureMDM offer? SureMDM provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. User feedback on support is mixed: some report fast, helpful technical assistance and good response times, while others mention first-level support that struggles to understand issues and application details. Answer based on 4 reviews ## Features AI summary Based on 1,899 Mobile Device Management reviews Capterra reviewers point to these as the top priorities when choosing mobile device management software: - **Security Management** (**49%** of reviewers rated this feature as critical) - **Patch Management** (**54%**) - **Endpoint Management** (**47%**) SureMDM supports all three features buyers rate most important: **Security Management**, **Patch Management**, and **Endpoint Management**. Together, these capabilities help businesses protect devices, keep systems up to date, and manage endpoints from a central place, allowing teams to maintain control, reduce risk, and keep operations running efficiently. Remote Access/Control 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities API 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases App Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Download applications that can be internally saved BYOD Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and secure access to business data and applications on personal devices. Endpoint Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track status, assign actions, and control access to systems for devices within the organization SureMDM 52 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Management: Download applications that can be internally saved - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - BYOD Management: Manage and secure access to business data and applications on personal devices. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Management: Ability to handle large datasets - Data Security: Protect sensitive data for digital privacy - Deployment Management: Manage the processes involved when making the application ready for use - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Geolocation: Determines the location of a device using GPS or an IP address - Inventory Management: Track and manage inventory levels to maintain proper supply - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Kiosk Mode: Ensures that only certain features of the devices are accessible and the rest are hidden/unavailable for usability/security reasons - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Content Management: Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices. - Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Patch Management: Install software updates and bug fixes remotely - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Remote Access & Monitoring: Control system behavior and appearance, and access and report on system status/health from a distant location - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Secure Browsing: Allow or block access to specific domains and individual pages - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Software Management: Allows businesses to manage the software installed on their devices. - Synchronization Scheduling: Create a schedule when files and folders are synchronized - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Wireless Internet Access Control: Control and manage access to wireless networks - Wireless Troubleshooting: Take actions to resolve performance issues for devices wirelessly --- Features 4.6 (23) 4.6 Based on 23 reviews ## Pricing Value for money 4.7 (23) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/154149/SureMDM/pricing/) Standard $3.99 Other,Per Month It includes: - Application Management - Content Management - Enrollment - Kiosk Mode - Location Tracking - Multi-Language Support - Multi OS Support - Remote Control - Security Management Premium $5.49 Other,Per Month It includes: - Advanced Reports - Application Management - Certificate Management - Content Management - Enrollment - Enterprise SSO - Kiosk Mode - Location Tracking - Multi-Language Support - Multi OS Support - Remote Control - Security Management Enterprise $7.99 Other,Per Month It includes: - Advanced Reports - Application Management - Certificate Management - Content Management - Enrollment - Enterprise SSO - Kiosk Mode - Location Tracking - Mobile Threat Detection - Multi-Language Support - Multi OS Support - Remote Control - Security Management - Unlimited Admin Users Value for money 4.7 (23) 4.7 Based on 23 reviews ## Integrations [ Aruba ClearPass](https://www.capterra.com/p/172424/Aruba-ClearPass/) ## Support, customer service and training options Customer Service 4.8 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (22) 4.8 Based on 22 reviews ## User reviews Overall rating 4.7 Based on 23 reviews Filter by rating 5(19) 4(3) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent DC Deepak C. Security engineer Computer Networking ### "Reliable MDM Solution with Strong Remote Management Features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 24, 2026 Overall, my experience has been positive. It has helped simplify device management and reduced the need for manual intervention. The platform is stable, and remote troubleshooting has saved us a lot of effort. Customer support has been responsive whenever we've needed assistance, and regular updates continue to improve the product. While there's a learning curve at the beginning, it becomes much easier to use once you're familiar with its features. Pros SureMDM has made managing our fleet of devices much easier. The remote control, app deployment, and kiosk mode features are reliable and save a lot of time. The dashboard is well organized, and once everything is configured, day-to-day management is straightforward. It supports multiple operating systems, which is a big advantage for mixed-device environments. Cons The initial setup and policy configuration took some time to understand, especially if you're new to mobile device management. Some advanced settings aren't immediately obvious, and the interface could be more modern in a few areas. Reporting could also offer more customization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS david S. Owner Information Technology and Services ### "Ideal for remotely managing mobile devices" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2025 I have been using this solution for around 6 months in order to manage a handful of android mobile devices remotely without having to be in front of the device. Pros I like the fact that I can easily manage mobile devices remotely from a central dashboard. The software is also very easy to install and configure on the mobile device. Cons The only bad thing about this solution is that it works much better for android devices than it does for Apple devices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 19, 2025 Hello David, We're so glad to hear that you're finding SureMDM helpful for managing your remote devices! Thanks a bunch for taking the time to share your thoughts. We'd love to get your detailed feedback on Apple device management. Would you mind sending your thoughts to productmarketing@42gears.com? It would really help us make things even better! CE clark E. Lead Systems Engeneer Aviation & Aerospace ### "42 Gears understand what an MDM is for. " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 March 28, 2023 I find it just OK to use. It does some basic management. But missing some key functionality. They are missing a focus on what MDM software is for. Pros I like the job creation and scripts. the way it integrates with Stage now. Cons We support 320 android devices. There are several functionalities missing from what an MDM should have. One can not select several devices at one time and refresh the data. The cycle for refreshing data is every 3 hours. When applying a WiFi-only job the job will time out in half an hour if there is a cellular internet connection. It does not hold the job until there is a WiFi connection available. their first-level support team a. does not understand what you are asking and b. they do not know their application. Switched from [IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/) The support on that application was worse the 42gears Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IS ibadat S. continuous improvement manager Logistics and Supply Chain ### "Track your assets on field" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 23, 2022 Pros tracking our drivers on field using our smartphones which are monitored through SUreMDM, also providing technical support to field assets by remote controlling and troubleshooting. Cons creating customized column fields is tough and mass updates on the all assets is not possible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Adam S. Director Hospital & Health Care ### "Very useful tool." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2020 Pros I purchased Sure MDM because for a very small premium I could have both SureMDM and SureLock. I did not think I would use SureMDM very much but since installing I have used for monitoring usage, setting up alerts when battery power is low, device location and messaging Cons It takes a while to get used to interface and functionality but that is the same with many products. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Brandon W. Mobility Information Technology and Services ### "Great company to work with and awesome customer service/support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2019 I would recommend 42Gears anyone Pros What I like most about 42Gears is the amazing support we get. Any time I need help there is always a professional there to help. Cons I have no complaints, anytime I have needed help I was always assisted with great support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User IT Administrator Hospital & Health Care ### "Great product for the price and very easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2019 Overall I am very happy. It is very inexpensive compared to other more well-known MDM solutions and perfect for our Android needs. Pros This product is very easy to manage, maintain and use. I have used a few different MDM programs this is by far the easiest, especially for managing Android devices. I would say that if you are managing mostly or only Android devices this would be a great product for you. And depending on the device, you can have a lot of control. We use all Samsung device with Samsung Knox and this program works great with those kinds of devices. Cons It is not perfect and has had some bugs over the time I have used it. The agent gets updated quite frequently and we have had some issues with this. The worst part about the software is updating the server software if you have an On-Premise solution (which we have.) I am sure the Cloud based version removes the problems we have had, but if you choose the on-premise solution that it can be very difficult to upgrade or when it is necessary. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Consultor Independiente Computer & Network Security ### "mobility security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 30, 2018 sureMDM, will help your company to have control of the information, protecting from internal fraud, and having control of the mobile device, I recommend it. Pros Excellent. easy to install, its use is very intuitive, fulfills its function. Cons it would include a double factor of authentication, and integration with the windows active directory, in order to have remote access to the business network. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User IT Manager Transportation/Trucking/Railroad ### "Very impressed with this software and support. Quality product. Does exactly what we need. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2018 Total control of mobile devices Pros Intuitive interface and highly configurable. We are able to control 40+ devices running Surefox and Surelock efficiently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Chris G. IT Manager Utilities ### "Excellent product and fantastic support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2018 managing 125 tablets from one console remotely and control what they can do or see with surelock. Pros ease of use. It was easy to setup and everything is on one screen to manage devices you don't have to open another application to remote into a device or control its settings unlike some of the others i have tested. Simple to setup and learn i have tried a few other MDM's they didn't even come close. Cons Minor issue the window scroll for the groups to see all the devices is to small difficult to click and drag. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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