# SureMDM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SureMDM the right Mobile Device Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154149/SureMDM/reviews --- SureMDM 4.8 (22) [View alternatives](https://www.capterra.com/p/154149/SureMDM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 10th, 2026 # Reviews of SureMDM Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adam S. Director Hospital & Health Care Used the software for: Less than 6 months ### "Very useful tool." February 5, 2020 5.0 Pros I purchased Sure MDM because for a very small premium I could have both SureMDM and SureLock. I did not think I would use SureMDM very much but since installing I have used for monitoring usage, setting up alerts when battery power is low, device location and messaging Cons It takes a while to get used to interface and functionality but that is the same with many products. Review Source dS david S. Owner Information Technology and Services Used the software for: 6-12 months ### "Ideal for remotely managing mobile devices" February 14, 2025 5.0 I have been using this solution for around 6 months in order to manage a handful of android mobile devices remotely without having to be in front of the device. Pros I like the fact that I can easily manage mobile devices remotely from a central dashboard. The software is also very easy to install and configure on the mobile device. Cons The only bad thing about this solution is that it works much better for android devices than it does for Apple devices. Review Source Response from 42Gears Mobility Systems February 19, 2025 Hello David, We're so glad to hear that you're finding SureMDM helpful for managing your remote devices! Thanks a bunch for taking the time to share your thoughts. We'd love to get your detailed feedback on Apple device management. Would you mind sending your thoughts to productmarketing@42gears.com? It would really help us make things even better! cE clark E. Lead Systems Engeneer Aviation & Aerospace Used the software for: 1-2 years ### "42 Gears understand what an MDM is for. " March 28, 2023 2.0 I find it just OK to use. It does some basic management. But missing some key functionality. They are missing a focus on what MDM software is for. Pros I like the job creation and scripts. the way it integrates with Stage now. Cons We support 320 android devices. There are several functionalities missing from what an MDM should have. One can not select several devices at one time and refresh the data. The cycle for refreshing data is every 3 hours. When applying a WiFi-only job the job will time out in half an hour if there is a cellular internet connection. It does not hold the job until there is a WiFi connection available. their first-level support team a. does not understand what you are asking and b. they do not know their application. Switched from [IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/) The support on that application was worse the 42gears Review Source VR Verified Reviewer IT Administrator Hospital & Health Care Used the software for: 1-2 years ### "Great product for the price and very easy to use" January 8, 2019 5.0 Overall I am very happy. It is very inexpensive compared to other more well-known MDM solutions and perfect for our Android needs. Pros This product is very easy to manage, maintain and use. I have used a few different MDM programs this is by far the easiest, especially for managing Android devices. I would say that if you are managing mostly or only Android devices this would be a great product for you. And depending on the device, you can have a lot of control. We use all Samsung device with Samsung Knox and this program works great with those kinds of devices. Cons It is not perfect and has had some bugs over the time I have used it. The agent gets updated quite frequently and we have had some issues with this. The worst part about the software is updating the server software if you have an On-Premise solution (which we have.) I am sure the Cloud based version removes the problems we have had, but if you choose the on-premise solution that it can be very difficult to upgrade or when it is necessary. Review Source iS ibadat S. continuous improvement manager Logistics and Supply Chain Used the software for: 2+ years ### "Track your assets on field" September 23, 2022 5.0 Pros tracking our drivers on field using our smartphones which are monitored through SUreMDM, also providing technical support to field assets by remote controlling and troubleshooting. Cons creating customized column fields is tough and mass updates on the all assets is not possible. Review Source VR Verified Reviewer IT Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Very impressed with this software and support. Quality product. Does exactly what we need. " February 13, 2018 5.0 Total control of mobile devices Pros Intuitive interface and highly configurable. We are able to control 40+ devices running Surefox and Surelock efficiently. Review Source BW Brandon W. Mobility Information Technology and Services Used the software for: 1-2 years ### "Great company to work with and awesome customer service/support" September 25, 2019 5.0 I would recommend 42Gears anyone Pros What I like most about 42Gears is the amazing support we get. Any time I need help there is always a professional there to help. Cons I have no complaints, anytime I have needed help I was always assisted with great support. Review Source VR Verified Reviewer Consultor Independiente Computer & Network Security Used the software for: I used a free trial ### "mobility security" August 30, 2018 5.0 sureMDM, will help your company to have control of the information, protecting from internal fraud, and having control of the mobile device, I recommend it. Pros Excellent. easy to install, its use is very intuitive, fulfills its function. Cons it would include a double factor of authentication, and integration with the windows active directory, in order to have remote access to the business network. Review Source RR Rizni R. Head of Research & Development Information Technology and Services Used the software for: 1-2 years ### "Product Quality and Service" October 5, 2016 5.0 We would like to recommend 42 Gears for their reliable system and user friendly interfaces. We are getting best technical support instantly and very good response time for customer support. This is one of the best MDM service in the market compare to other services. Currently we are running more than 5000 devices under this product and still running smoothly. We wish all the best for team 42Gears!!! Pros User friendly and light weight application. Cons Some extra features which we not use. Review Source CV Cyril V. Computer & Network Security Used the software for: 6-12 months ### "perfect solution for my needs" October 7, 2016 4.0 I am using SureNix Agent and Surelock for a year now to manage multiple Android tablets all over Europe and Overall I am very happy with this product. The system is easy to setup and to maintain and it saves us a lot of travelcosts and man hours. I would certainly recommend this product to anyone in need of an device management solution. The only thing I am missing is a possibility to manage my tablets from my phone when I am out of the office. This could be a very simple solution for me just to see if my tablets are on or offline and in some cases do a remote reboot of a device (which should be online to do of course). Review Source MK Matthew K. Project Manager Used the software for: 2+ years ### "We have been using this product for almost 5 years and we will continue to do so." November 6, 2017 5.0 Pros Support from the team. Ease of use of the product. Quick response from the team when we have issues. Review Source MH Mathieu H. Mobile Manager Hospital & Health Care Used the software for: 6-12 months ### "Great tool, great team" October 13, 2016 4.0 We are using SureMDM and SureLock for a year on near 1000 devices. The tool perfectly meets our needs, evolves fast and the support team is great. There is still some small issues but on the other hand the tool is often proposing new features. I would definitely recommend SureMDM. Pros \- Very efficient for our needs. - Evolving constantly - Nice HTML 5 recently Cons \- HTML 5 version is still beta - Management of failed jobs could be better. Review Source DN Daniel N. ICT & AV Manager Used the software for: Less than 6 months ### "SureMDM was narrowed down to be the product we were looking for. The team have been very helpful" November 2, 2017 5.0 Pros In a secure testing environment we needed the ability to configure, remote control, lock down and limit the user interaction on our fleet of android tablets. Using a combination of SureMDM and SureFOX Pro we are able to meet our business requirements. The 42Gears team were super helpful in setting up an On-Premise server for us to trial and demo to our stakeholders. So far it feels like we're just at the tip of iceberg as their software feature set goes. If you're looking at MDM's I highly recommend you consider 42Gears. Special thanks to Anjana Review Source CG Chris G. IT Manager Utilities Used the software for: Less than 6 months ### "Excellent product and fantastic support" January 9, 2018 5.0 managing 125 tablets from one console remotely and control what they can do or see with surelock. Pros ease of use. It was easy to setup and everything is on one screen to manage devices you don't have to open another application to remote into a device or control its settings unlike some of the others i have tested. Simple to setup and learn i have tried a few other MDM's they didn't even come close. Cons Minor issue the window scroll for the groups to see all the devices is to small difficult to click and drag. Review Source FK Franc K. Partner Alternative Dispute Resolution Used the software for: Less than 6 months ### "Fantastic Product and very happy with it" December 7, 2017 5.0 Total control of my digital devices Pros Very Versatile and easy to use. It allows complete tracking and administration of my tablets that I leave at my clients' premises. Love the fact they can be locked and governed all from the one place. Great App guys and this programme has become central to my operational needs. Review Source EC Enrico C. Senior IT consultant Information Technology and Services Used the software for: Less than 6 months ### "Good product and outstanding support" November 1, 2016 5.0 I researched different MDM products for mobile devices (100 Samsung Android Tablets in my case). SureMDM had all the features we needed and we had the opportunity to test it on a demo unit. Support and sales teams have been outstanding and very competent. I strongly recommend this product. Review Source APS Anil Pratap S. Admin Used the software for: Less than 6 months ### "SureLOCK for android the best app for kiosk mode" November 15, 2017 5.0 Pros It does Exactly , what it says, i used it for Kiosk mode and , it worked perfect in that kiosk mode, with icon rearrange features etc . Review Source JP Jeremy P. Used the software for: ### "Surelock & SureMDM Software " January 11, 2017 5.0 We are currently rolling this software out nationally to our partners. Although it is early days, this software will allow us to interact and manage our devices more effectively. Over the next couple of months, i certainly will be more involved and using the Sure MDM extensively.What i have seen and used thus far, is working well for our organisation. Review Source IH Izzat H. Used the software for: ### "Excellent software for device management" September 27, 2016 5.0 comes with API. and full support. excellent software, friendly staff and programmer. very helpfull other than that, would be helpfull if they could make it in PHP so that I dont need to get another VPS to host on my own, and up-to-date API documentation. other than that, it's all good. Review Source DU Deepak U. Used the software for: ### "SureMDM - Too Good" October 3, 2016 5.0 The application has been designed perfectly to limit the usage of a device as per our requirement. It has suited our need very well and we have installed in more than 600 devices and its been working fine. Review Source HT Handerson T. Used the software for: ### "Excellent MDM solution" September 26, 2016 5.0 Sure MDM is an outstanding MDM solution. The various features and the flexibility can fit different business requirement by dynamic IT strategy. Excellent Product ! Review Source DS Deepak S. Used the software for: ### "Amazing product at competitive price" September 28, 2016 5.0 Ease to use, and very effective in managing all kind of devices, it can be positioned from SMB to all large enterprise. Review Source Similar Products Featured