# UniPhi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is UniPhi the right Project Management solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154151/UniPhi/reviews --- UniPhi 4.1 (54) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of UniPhi Ease of use 3.6 Customer Service 4.0 ## Pros and Cons in Reviews NJ Nick J Technical Director - Project ManagementDesign, 10,001+ employeesUsed the software for: More than 2 years. “It is a solid out of the box solution, and is customisable depending on your specific needs.“ February 28, 2024 CR Cyril R Project ManagerConstruction, 501 - 1,000 employeesUsed the software for: 6-12 months. “It is hard to modify the structure, especially the cost management section.“ March 4, 2024 NJ Nick J Technical Director - Project ManagementDesign, 10,001+ employeesUsed the software for: More than 2 years. “The service that the UniPhi team provide is top notch, they are easy to approach and ready to listen.“ February 28, 2024 ## Showing most helpful reviews Showing 1-25 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer senior electrical engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "UniPhi\_review" November 5, 2019 5.0 great Pros timesheet, it is easy to use, and record the time during the week Cons Honestly, we only use UniPhi for timesheet Review Source NJ Nick J. Technical Director - Project Management Design Used the software for: 2+ years ### "UniPhi review" February 28, 2024 5.0 I've used UniPhi at three different companies and always found it useful. The interface is constantly evolving (for the better), and they do listen to feedback and try to make incremental improvements where they identify gaps. The service that the UniPhi team provide is top notch, they are easy to approach and ready to listen. Pros UniPhi is a comprehensive portfolio / program / project management system. It is a solid out of the box solution, and is customisable depending on your specific needs. The UniPhi team are dedicated and friendly, plus they understand project management as a discipline, not just the associated software. Cons Sometimes defining what you need can be tricky, so it can take several iterations before you reach the solution that truly works for your program. Review Source Response from UniPhi February 29, 2024 Hi Nick, Thank you for your vote of confidence and trust in us. This feedback is so valuable in letting us know that we do here at UniPhi is on the right track. We appreciate your time taken to complete this review for us. Please continue to reach out to us when you need. AC Allison C. People & Corporate Manager Architecture & Planning Used the software for: 2+ years ### "Uniphi could do better" October 31, 2019 2.0 We have multiple projects that we are trying to manage through Uniphi. Some of them are very low value and some are high value. Uniphi does not seem to accommodate this high number of projects. The support provided by Uniphi is not always helpful and it takes a long time to even get a response. Simple things like returning phone calls just doesn't happen. Pros It generally provides good storage of documentation. The ability to develop and use templates and contracts is useful Cons Very poor customer support. The reporting is woeful and does not provide our organisation with the data we need. We are using spreadsheets to report financial data instead of Uniphi as we cannot get what we need. Review Source Response from UniPhi November 22, 2019 Hi Allison, I am sorry to hear that the out of the box reports are not meeting your financial reporting needs. If you are able to provide us with the details of where you feel there are gaps, we would be happy to work with you to get it resolved. In order to get the best support responses, we recommend you use our support portal at https://support.uniphi.com.au, or if you have smaller or questions requiring an immediate answer, we have recently launched a chat support function on our website. NH Nimai H. Senior Development Manager Construction Used the software for: 2+ years ### "Cloud based project management tool" November 5, 2019 4.0 UniPhi is a fantastic tool which integrates a variety of project management and cashflow tools. It's single major flaw that UniPhi refuses to address is the inability to tie contract phasing to project schedule lifecycles. The fact that we are letting major civil construction contracts without the ability to S-curve the cashflow forecast is ludicrous and unacceptable. It is ironic that the S-curve functionality exists within UniPhi, however the company for some inexplicable reason has eliminated this option from contract phasing and have forced a flat line "Date A" to "Date B" approach for autophasing. This means if you have a $1m Contract phased over 10 months, the autophaser will forecast $100k per month spend. Everyone that has worked a day in the industry understands that construction costs are incurred on an "s-curve", not a flat line. This HAS to change UniPhi!!!!!! Pros Integration of various tool sets which exist in different pieces of software into one package. Cons Inability to S-curve cashflow forecast for contracted items. Switched from [ARGUS EstateMaster](https://www.capterra.com/p/77333/EstateMaster/) Company decision Review Source ES Eugene S. National HSEQ Manager Machinery Used the software for: 1-2 years ### "Service industry applications" February 22, 2024 4.0 Pros It is good, easy to login and start using. Cons Some sections needs to be improved. For example nonconformance management. The system should be able to send automated emails when required. Review Source Response from UniPhi February 27, 2024 Hi Eugene, Thank you for your feedback in the cons section and we appreciate the positive comment. I would like to further understand your feedback if we could discuss. Please email your contact details to me or to info@uniphi.com.au to see if there is an immediate solution or we log it as an issue to resolve within the software on or before the new version release this year in July 2024. I look forward to our follow up. HP Harry P. Development manager Government Administration Used the software for: 1-2 years ### "Problematic" November 6, 2019 2.0 The time taken to deliver outputs are extensive and can take prolonged periods of time to obtain sign off given the systematic sign off process. For example, the time required to raise contracts then pay invoices. Usually, you are doing these at the same time. Pros System is set for good intent google based system Cons Too complex Far too glitchy and there is little automation, as far too tailored for our company needs Requires all organisation to be trained in uniphi rather than one team. You need to be an expert to perform daily activities. Review Source Response from UniPhi November 22, 2019 Hi Harry, If you do experience any gitches or bugs, please do report them to your system administrator and we will definitely sort them out as a priority. We understand that the signoff process for financials at your organisation are quite constrained due to the stringent auditing requirements, however if you have any suggestions on how they could be further streamlined we would love to hear them. EA Ekaterina A. Research assistant Higher Education Used the software for: 2+ years ### "Very useful for managing research projects." August 9, 2017 5.0 Ability to keep track of important dates for research and funding. Ability to organise research materials and keep them in the cloud. Pros For me the most useful are the issue management features. I can log any grant applications and archive access issues to make sure I don't miss important deadlines and my research projects are on track. The main page allows me to see all my urgent issues at a glance which helps me to keep on top of my work. I also like the version control feature. It helps me to ensure that I am editing the latest version of the document. Cons It is a bit frustrating that I can't simply cut and paste texts into the documents. Instead, I have to paste the text into an intermediary dialog box. I would like to be able to organize the documents attached to UniPhi document in alphabetical or any other order. Review Source SP Scott P. Development Manager Construction Used the software for: 2+ years ### "Not bad for Contract management. Less friendly to use" November 6, 2019 3.0 I've been working in it for 2 years and I still have only half an idea whats going on in the system. Pros Its good at managing contracts - what's paid, what's left of the contract, you can find previous invoices. Templates make approvals easy Cons Numbers change without any human input, too many items that cant be explained, you spend your life searching for errors, too easy to wipe the unforecast budget, difficult to cash flow, doesnt handle interest changes, cant get an easy report, cant see what the changes are month to month, too many screens to get lost in, difficult to cash flow, cant scenario model. Review Source JA Jason A. Director Construction Used the software for: 2+ years ### "I Love Uniphi - I have had it for 5 years now and have implemented into 4 organisations" July 19, 2017 4.0 huge productivity and flexibility with a web based system Pros Integrated document management, cost and contract management in the one interface with web browser access and the app. I have implemented Uniphi into 4 organisations that i have worked with in the past 4 years after seeing the antiquated methods that they use. the low cost for initial deployment is attractive for small business and the fully customisable across industries. Integration to our accounting system Xero is a great feature. My sister runs Uniphi in her business. its web based application allows me to log into the platform and review projects or issues she has in real time Cons Most of them are user quirks and customisations that I haven't had completed but i regularly provide feedback to the development team. Review Source David B. Consultant Construction Used the software for: Less than 6 months ### "average" October 31, 2019 3.0 Pros Too confusing the layout. I can't say anything that I liked. Cons I just use Uniphi to do my timesheet, my home page when I login should be just my timesheet. Review Source BG Bronwen G. Document Controller Used the software for: 2+ years ### "I have been using Uniphi for years and I find it quite easy to use" July 20, 2017 4.0 Pros the amount of information that can be entered to a project, like money, staff members, and the various tabs that can easily be navigated through the project Cons Not being able to delete superseded templates and not having a more concise way of saving all the project correspondence related to the project. Review Source SB Serge B. Project Director - Social and Affordable Housing Executive Office Used the software for: 1-2 years ### " UniPhi Comments" October 31, 2019 5.0 Satisfactory Pros Ease of use and integration with the existing accounting program Cons Nothing major - please get in touch with customer executive for detail feedback I've provided. Reason for choosing UniPhi N/A Review Source MS Matthew S. Development Manager Construction Used the software for: 1-2 years ### "Clear potential as a complete management tool and is fairly user friendly." July 20, 2017 4.0 Pros Comprehensive tool that is capable of handling correspondence, documents and cost control - not many tools do this well. I like that it can manage things simply or with a greater level of detail and complexity if that's needed. Cons Difficult to customise to suit the exact way our particular business wants to do things e.g. cost management and reporting - this is due to certain functions that are fixed across all organisations so it lack a little flexibility there. It's also taken much longer than it should have to get the cost management aspect operating cleanly with consistent reporting, however that would at least in part be a consequence of transferring across to UniPhi mid-project. Review Source CR Cyril R. Project Manager Construction Used the software for: 6-12 months ### "Uni Phi Review" March 4, 2024 4.0 Pros It is fairly well-presented and easy to use. Cons UniPhi lacks flexibility in the way projects are setup. It is hard to modify the structure, especially the cost management section. The whole setup is very rigid and does not exactly give you the flexibility to alter from project to project (this could depend on various factors) Review Source NS Nandika S. Design Engineer Civil Engineering Used the software for: 1-2 years ### "UniPhi review" November 11, 2019 4.0 Pros The software manages a multiple projects and assists the user to track design issues, budget and milestones effectively Cons Visual aspect can be improved, especially by providing the user maybe a summarised homepage on the projects allocated to him and the milestones required Review Source MR Michael R. Director Construction Used the software for: Less than 6 months ### "Great system" November 11, 2019 4.0 Great information readily available, excellent for forecasting and planning workload Pros Great information, reasonably quick and easy to use Cons Can be somewhat difficult to navigate all of the reporting options but only because there are a lot of choices Review Source BJ Belinda J. Project Support Officer Construction Used the software for: Less than 6 months ### "From what I've seen in the 3 months I've been using uniphi it is very efficient and functional." July 20, 2017 4.0 Pros I love the templates and auto calculations for ease of use. I also love that multiple people can be using the program at once and it doesn't crash or time out. Cons I think there could be a few things added to make things a little easier and more time efficient. For example, an alert page/box where signed off documents sit without you having to search for them. Review Source jB jon B. Project Manager Construction Used the software for: 6-12 months ### "Review of Uniphy" October 31, 2019 5.0 Pros I like the customer onboarding process. There has been a number of training sessions in the office and online, and the implementation of the client champions in our office really helps the ease of use for the software. Cons The project I am currently on has a lot of history which means a longer uptake period to implement the software, which can be tedious. My superiors do not want to spend time doing this so it has created a barrier for implementation. Review Source RE Ross E. National Service Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "UniPhi in Flender Australia Service" March 5, 2024 5.0 I believe UniPhi has helped us grow as a business as we now can have data driven discussion on the outcomes of projects. We now can schedule work and resource correctly and plan future work. It has brought transparency into our business so everyone can see how project are tracking which has reduced the amount of meetings required between business units. Pros UniPhi has help our business manage our projects from start to finish, from booking the materials in, creating overhaul reports, controlling purchase orders, scheduling work, good receipting parts, and dispatching the goods to the customer. The reporting is completely custom and can be modified to suit any business requirement. The team at UniPhi are very knowledgeable and enjoy their system being challenged and go above and beyond to help make the system suit the business while other systems the business has to change to suit the software. Cons There is very little I dislike about Uniphi, it is quick functional and delivers what you ask of it. We are currently looking into integrating UniPhi into SAP which would be my only dislike, but this is completely possible when our business is ready to invest the time to complete it. Review Source GE Graham E. PMO Manager Government Administration Used the software for: 2+ years ### "Ever expanding functionality which improves efficiencies, and is well supported." November 1, 2019 5.0 UniPhi has allowed us to obtain real time data for all of our projects. The important distinction between UniPhi and other products is that UniPhi is predominantly a project “management” tool which may be used to produce reports, rather than being a project reporting tool. This is a key and fundamental difference. Pros UniPhi is like a more sophisticated and complete solution for project management and collaboration. Logging all relevant and important information regarding projects is far more efficient than use of say email, or single function task logging solutions. I like the way UniPhi allows data which has been entered to be reused many times (e.g. adding budget information, and having those same dollar amounts included into key project documents and reports) Cons Change management can be difficult (with any software deployment). Users who have used typical Gantt charts in the past will require close management, and lots of attention so that they see the personal benefits of NOT relying on a Gantt chart to manage their own workload, and the workload of their team. As more project management software products move away from the typical Gantt chart approach, this should be an easier sell. Reason for choosing UniPhi The evaluation panel rated UniPhi higher than other products due to its logical and user friendly interface, and the fact that there were no “black box” areas where a user needed to know a specific code of field in order to see their project info. The interface logically displays whatever aspects of the project, program, and portfolio the end user needed to review. E.g. Clicking on Documents presents all documents, Risks displays all risks, Costs displays cost, etc. Each of those modules can then be further filtered to exclude data which is not relevant. Review Source RC Rebecca C. corporate services coordinator Architecture & Planning Used the software for: 2+ years ### "Review" November 6, 2019 3.0 Pros Templates. Our company has different service lines eg Access, OHS, Project Management etc and being able to create different templates for each department works well and is efficient practice. Cons Not very flexible. Contract don't allow for additional information to be inputted such as supplier numbers or multiple names due to invoicing requirements of some of our clients. We have to manipulate the invoice with a PDF editor program. The invoice template could be more clearer and cleaner. Not having a dedicated customer service rep to assist with day to day issues is also an annoyance but I understand a new customer serve platform is coming soon. Reports. We have found that while there is a huge amount to chose from, not many are useful. Sometimes you have to refer to 3 or 4 to get the data you need. For eg there is no 1 report that tells us a) the project budget b)how much the cost is up to date c) how much we have invoiced and d) how much fee is remaining. That is important info to help manage our projects. Resources- have a system in place that alerts to duplicates being created would be a big improvement to the program. Review Source Response from UniPhi November 22, 2019 Hi Rebecca, I am sorry to hear you have not had an optimal customer service experience. In the case of your organisation, your point of contact is a UniPhi re-seller, which does place a little extra distance between us and you. However, as you mentioned, we have now launched a new chat app on our website, so you can speak directly to a team-member during business hours. Hopefully this will help alleviate day to day issues that you face. On the subject of reports, if you feel there is a gap in the suite of standard reports, please provide us the details via support@uniphi.com.au As far as duplicate resources go, we do ensure you cannot have two Organisations with the same name or ABN, however for contacts it is very hard to detect what is a duplicate and what is legitimately two people with the same name, for this reason we err on the side of caution. SP Sandra P. Business Manager/Business Development Construction Used the software for: 2+ years ### "UniPhi EXPERIENCES" October 31, 2019 3.0 Uniphi has changed this Company's operations - it has emerged details into one system, helped the company to cope with growth. Set structure foundation to allow growth. Helped changed our image to a more professional business. Pros It has organised and help put structure into our projects. Manages multiple of projects of any size and manages neverending project correspondence. The great management of project scopes and finance - it enables live project movement. Full access to anywhere in the world at anytime. Cons Reports - report terminology isn't easy to understand what reports it refers to. Too many reports and not easy to locate in the current setup. Prefer and option to build own reports Correspondence - would be preferred and easier if the ability to setup folder structures - especially on large projects and so much correspondence, not easy to find information. Parts of uniphi it would be more beneficial to change to better reflect each company business. Templates - tool bar needs to be updated, not very tutative and very flexible to customise. Reason for choosing UniPhi Through recommendation and demonstration, it clearly highlighted a far more superior project management system. Although it is not built to each individual business structure there were a lot of merits where the company saw very beneficial. Review Source SM Sonia M. Office Manager / Site Document Controller Civil Engineering Used the software for: 2+ years ### "Positive Software experience, a very high level of customer support available.Can't comment on price" July 19, 2017 5.0 Systematic and fully integrated management of our project information. Great assistance with auditing and reviewing performances. Pros As a Document Controller, the complete integration of data input, information, reporting, records management, version control, transmittals, document and methodology libraries...the traceability. I also really like the support. There are multiple avenues for support and learning, the UniPhi-Youtube channel with tutorials is excellent. The UniPhi website contains very helpful manuals and FAQs section. Finally our Manager Graham Eldridge is accessible and always helpful and willing to tailor solutions to needs, fix issues. In an offsite setting as a new to industry worker, the support is critical. I have never felt that I am asking too many questions, although I do try and go to the resources first. Coming from a background as a Bank Manager using dashboards, I can see that UniPhi would also produce valuable and insightful data that would assist in saving huge amount of time in preparing client reports, (although not used on our deployment). Cons I don't feel confident that filters are always providing accurate results. Filter ranges or settings feel clunky, or not providing sufficient flexibility to manipulate data sorting. With that said on our deployment UniPhi has not been untilised to it's true potential.... and whenever I have a problem, I never ever receive a brush off from our UniPhi Manager .. he will happily try and resolve and create workarounds. Review Source KW Karen W. Associate Director Construction Used the software for: 2+ years ### "Flexible, easy to use, great support" November 13, 2019 5.0 My UniPhi experience is mostly as a System Administrator, but I also train users on how to use UniPhi. We use the software as the core application for our "Global Unite" process where we gather data from various UniPhi deployments around the world and benchmark it locally and globally. This brings our data to life, particularly when analysed using tools such as PowerBI and our "GUIDE" web application (developed by UniPhi Aus for us). Pros The flexibility of UniPhi software is excellent. It gives the ability to tailor workflows specifically for each process, making them as strict or lenient as required for each part of our business. The application is extremely user friendly. We love the UniPhi system approach of using one piece of data in multiple ways - no duplications. We also really like having the ability to create our own custom fields. This allows us to meet our business requirements quickly, providing users with fields that use terminology they are familiar with. The software support team are very responsive and always resolve any issues within a quick timeframe. We like the fact that UniPhi software is regularly upgraded with new functions to help us stay ahead of the game. Cons Some of the complex System Administration functions can be a little slow to complete (in terms of performance), but this could be related to our network/internet rather than the software itself. Review Source NB Neil B. Applications Analyst Government Administration Used the software for: 2+ years ### "UniPhi - Gain back control of your Projects" November 6, 2019 4.0 The company UniPhi are excellent to deal with, their consultants have a vast knowledge of different industries and how this translates to the getting the most out of the product and ensuring a successful inmplementation. Their developers have been terrific and very understanding when we have recommended changes or found issues they have been dealt with promptly and professionally. Pros The UniPhi software provides the entire project team and senior management with great visibility of your contracts, cashflow, risks and issues which enables the team to make decisions real-time to ensure the success of the project and to provide expenditure and income forecasts. Cons As an administrator of the application i would like to see more audit trails provided that allow for visibility of who performed what functions and when. Thee are many areas of the system where users can enter comments regarding the reasons for certain changes, but this does not always provide a true audit of how and why a scenario was reached. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing UniPhi UniPhi was the only product that met the majority of our requirements and still provided an intelligent and easy to use solution. 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