--- title: "StoreForce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about StoreForce Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more." source_url: "https://www.capterra.com/p/154161/StoreForce/" page_type: "product" language: "en" --- # StoreForce Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) StoreForce ## What is StoreForce? The Performance-Driven WFM Built for Specialty Retail. With WFM as the foundation, we bring together multiple solutions into a single platform to schedule staff, drive performance, and empower associates to deliver retailers’ brands. We strive to reinvent solutions that help our clients thrive, from best-in-class communication and tasking tools, to employee engagement and omnichannel features. We are proud partners of Crate & Barrel, Tory Burch, Cole Haan, Journeys, Fabletics, and many more. ## What is StoreForce used for? [Workforce Management](https://www.capterra.com/workforce-management-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Retail Execution](https://www.capterra.com/retail-execution-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$5000 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for StoreForce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.storeforcesolutions.com/&name=StoreForce) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### StoreForce 4.7 (13) VS. [4.6 (5,304)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price CA$5000 Other, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (13) Ease Of Use 4.7 (18) Value For Money 4.8 (9) Value For Money 4.5 (17) Customer Service 4.7 (12) Customer Service 4.6 (16) ## StoreForce alternatives [4.3 (1,910)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (1,760)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (3,068)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (93)](https://www.capterra.com/p/228475/WorkforceHub/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/154161/StoreForce/alternatives/) ## FAQs about StoreForce Overview ### Which roles and teams benefit most from StoreForce? StoreForce is most used by retail operations leaders, store managers, and labor planning teams that need tighter control over staffing, scheduling, and daily execution across locations. IT leaders and support teams benefit from centralized system oversight, while sales and retail executives use reporting and visibility tools to monitor performance and improve operational consistency. Answer based on 13 reviews Overview ### What company size and industries is StoreForce built for? StoreForce serves specialty retailers in assisted to full-service environments, primarily enterprise companies at 54% and retail businesses at 77%. It also supports midsize businesses at 31%, with additional use in apparel and fashion at 15% and oil and energy at 8%, often for workforce management. Answer based on 13 reviews Features and Usability ### What are the key features of StoreForce? StoreForce offers workforce management features including employee scheduling, automated scheduling, attendance tracking, time and attendance, clock in/out, timesheet management, and shift swapping. It also includes HR management, employee self service, performance management, compliance management, real-time analytics, customizable reports, labor forecasting, budgeting/forecasting, and in-store execution tools. Getting Started and Support ### What training and onboarding options does StoreForce offer? StoreForce provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer group learning sessions, and documentation and videos provide reference material for self-paced review. Getting Started and Support ### What customer support options does StoreForce offer? StoreForce provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available here, so user experience with response times or helpfulness cannot be assessed from the provided data. ## Features AI summary Based on 4,360 Workforce Management reviews Capterra data shows that buyers of Workforce Management software rank the following features as their top priorities: - **Employee Scheduling** (**58%** of reviewers rated this feature as critical) - **Employee Management** (**48%**) - **Timesheet Management** (**52%**) StoreForce supports all three of the features reviewers value most: **Employee Scheduling**, **Employee Management**, and **Timesheet Management**. Together, these capabilities help businesses assign shifts efficiently, keep employee records organized, and track hours accurately, allowing teams to manage daily operations with better visibility and control. Employee Scheduling 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Employee Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Timesheet Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Time & Attendance 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Reporting/Analytics 4.4 (7) 42.86% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Performance Metrics 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. StoreForce 34 features ### All Features - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Benchmarking: Compare key metrics for the business against prominent players in the industry - Budgeting/Forecasting: Create budgets based on historical data and future projections - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Management: Allows employees to set and manage work or career related goals - In-Store Execution: Handle all promotion activities and brand strategy for products at retail stores - Labor Forecasting: Predict labor requirements based on past and present data/trends - Mobile Access: Access software remotely via mobile devices - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Swapping: Managing and trading shift details between employees - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.8 (13) 4.8 Based on 13 reviews ## Pricing Value for money 4.8 (9) Basic CA$5,000 Other,Per Month Value for money 4.8 (9) 4.8 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (12) 4.7 Based on 12 reviews ## User reviews Overall rating 4.7 Based on 13 reviews Filter by rating 5(11) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent EJ Emma J. First Assistant Manager Retail ### "StoreForce 10/10" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2025 Storeforce is a 10/10. It’s a valuable asset to my daily work and helps me have a clear idea of what’s going on in my store via schedule and statistics. Pros Storeforce is a comprehensive application that I use every single day. It keeps me in tune with my business by showing me schedule and daily statistics. Cons I love this program, the only thing that would make it better would be making it even more comprehensive for the workforce. Perhaps adding access to more store reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IG ian G. Head of Retail Retail ### "great for analytics " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 15, 2023 great tool, great for empowerment, super for target setting and visibility of performance across all KPI's for a team and individually Pros number management, sales optics, team empowerment and visibility of real time performance Cons scheduling is a little bit clunky and can be time consuming Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kevin R. Retail Director North America Retail ### "Storeforce: can't recommend high enough" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2022 We are understanding how to schedule more effectively. In the moment coaching from the tool and Store Managers can also understand what happened in the business from their days off in a moments notice. Plus, the service level from the Storeforce team is top notch. Pros The ability to schedule to when you know your peak traffic is coming is key. 50% of your sales come in your top 20 open hours. The ability to identify is amazing and we see immediate results. Cons I would like the ability to create my won reports but every column you build, you have to do from scratch. The good thing is Storeforce always takes your feedback to improve the user experience. Alternatives considered [tamigo](https://www.capterra.com/p/160334/Tamigo/) Reasons for choosing StoreForce I had previous experience with Storeforce and know the difference it makes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mas Idayu H. Information Technology Assistant Oil & Energy ### "Workforce management in easy platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 9, 2022 Pros An easy-to-create timetable would serve as our one-stop destination for all things related to managing personnel if you embrace it. One platform has a wide range of capabilities that store managers may leverage regularly. The task management feature is where I found the best advantage; it's simple to assess accomplishments and plan the numerous duties retail establishments must perform. Cons There is a learning curve to getting acclimated to the various graphs, summarizing, and constructing reports. The customer Engagement staff at SF, on the other hand, is a joy to work with. A big thank you to JF, a brilliant business partner who is always on the ball, helpful, and willing to go the extra mile. Switched from [Agendrix](https://www.capterra.com/p/148280/Agendrix/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Aubrey R. Retail Operations Specialist Apparel & Fashion ### "Excellent Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2021 I have used SF for three years during the course of my corporate retinal career. I recently took over this portion of the business for Theory due to the departure of a few teammates and couldn't have asked for better support. \[SENSITIVE CONTENT\] has been incredible since day one. He has hosted many incredible training sessions for our store teams/Area Manager sin addition to info sessions with me to teach me how to use the Target Management function. He is always prompt in his responses and extremely knowledgeable. we have never had any of our questions unanswered/unexplained. I am beyond grateful for all of his help, time and patience. Pros I think the overall platform is very user-friendly and I had a great experience with the training portion as well. Cons No cons for me! This platform has been very helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jennifer M. Director Sales and Operations Retail ### "Intuitive and easy to use system for workforce efficiency " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 7, 2021 StoreForce has created a much stronger consistency across all banners from scheduling practices to performance management to driving productivity. The level of customer service is excellent and the willingness to help us get the most out of the software as we can is a key factor in our success. Pros Intuitive, easy to use, train, and evolve in order to drive manpower efficiencies and identify leadership/productivity gaps. Cons Greater flexibility in building reports would improve information gathering and analysis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Paul S. Retail Operations Manager Retail ### "Experience w/ StoreForce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 24, 2021 Pros Very intuitive, easy to use, robust capabilities and the SF team are fantastic partners. Cons Getting used to the different graphs, reporting, building reports can be tricky at first. However, the Client Engagement team at SF are beyond wonderful and they are always ready to assist. Huge shout out to JF as he is a very attentive, helpful, proactive and engaging business partner! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Diana C. Retail Operations Manager Retail ### "I wish I had StoreForce when I was a Store Manager!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 14, 2021 The overall experience with StoreForce is excellent, given the best in class service we've received. Pros It is easy to get a schedule going and if you let it be, can be your one stop shop for everything workforce management. There are many features on one platform that are excellent tools for retail leaders to use to drive the business daily. I find the most value out of the task management component; it's super easy to track completion and plan the various tasks retail stores have to execute. Cons It's probably not the most intuitive tool to use, but for any and every question I have, the team is always there to support. The look and feel of the app isn't very modern but gets better with every update! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Elie B. CIO Retail ### "Best in class support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 6, 2021 Great experience, great company, great support Pros The support from the Storeforce team. They are always available to help and train my teams on every aspect of StoreForce. Jean-Francois Vinet is a great partner ! Cons Some integrations are a challenge but it is now been addressed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jennifer W. Manager of Labor Retail ### "AMAZING Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2021 Amazing! The team at StoreForce was always willing to listen and improve the product based on customer feedback. One of the best vendors I have ever worked with. They understand labor so they understood the needs being requested. Pros StoreForce is more than scheduling. The reporting aspect of the tool is incredible. Not only do you get a scheduling system that recommends coverage based on peak hours, but also supplies an instant Zone Chart as well as an in the moment Dashboard for coaching to drive overall business. You can see the information by day, by hour as well as by employee, therefore taking the guessing out of what happened on the sales floor. Cons Having to load in the KPIs in order for the system to generate recommended coverage. Would like it if it could calculate expected hours based on forecasted traffic, transactions, units sold and Hours of Operation without outside influence. Reasons for choosing StoreForce Reporting suite as well as in the moment Dashboard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/154161/StoreForce/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.