Employee Effectiveness

5 / 5 29 reviews

Who Uses This Software?

Culture Amp provides employee feedback and analytics for the world's most innovative companies, from fast-growing rockstar start-ups through to the Fortune 500.


Average Ratings

29 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

Vendor Details

  • Culture Amp
  • www.cultureamp.com
  • Founded 2011
  • United States

About Employee Effectiveness

Culture Amp, the company that pioneered making the power of people analytics accessible to all organizations, has released an Employee Effectiveness product shaped by the latest research in organizational psychology and data science. It's easy, quick and comfortable for people providing and receiving feedback and a breeze for companies to manage. Employee Effectiveness perfectly complements Culture Amp's celebrated Employee Engagement product and is available on the same platform.


Employee Effectiveness Features

  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers

Employee Effectiveness Reviews Recently Reviewed!

A330736b36cd7caa1210fd0d7da55320

I use CultureAmp to assess culture and engagement, as well as onboarding of new employees.

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: Very easy to use, love the heatmaps that permit me to do cross-index checking. Of particular value is the fact that response demographics (e.g. gender, age, tenure, department, etc.) are pre-loaded so that respondents do not need to enter that information. I believe that also encourages them to be more transparent.

Cons: Literally nothing! It does take time to load the respondent demographics prior to a survey, and that must be designed up front and data entered accurately, but that enables much more power in the use of the software.

Overall: Permitted me to measure engagement across my entire college - faculty, staff, lecturers, administrators. A great product!

Really good company to deal with and a great product.

Oct 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The logic behind the standard survey questions is advanced and has been well thought through, which has saved us from having to write our own from scratch.

Cons: The end of survey results could be better presented, and it would be helpful if all results could be automatically be exported in to a presentation.

CultureAmp is one of my favorite vendors to use.

Sep 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The customer service is top notch. The product is easy to use and the reports are amazing - very insightful. Plus, our employees really trust the anonymity.

An absolute must-have for all People and Data geeks out there!

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Culture Amp is an incredibly insightful people analytics tool and I wouldn't trade it for any other. It's intuitive and user friendly and great experience for admins too! Setting up surveys is a breeze and having templates for engagement, onboarding, manager feedback and other kinds of surveys is extremely helpful so you don't have to build things from scratch. The best part is reporting - it's fascinating to go through data on your own but you get lots of support from the team at Culture Amp, too. The team is great, going above and beyond throughout the whole onboarding process and beyond. They even send their clients a lovely surprise welcome kit! They're super supportive and skilfully persuasive without being the least bit annoying. They really help you get the most out of the tool while understanding your needs. You get access to Academy where you can learn a lot about how to use the tool best and how to understand the data. Great resource! We're a London based ticketing, marketing and fundraising software company of about 85 working in the arts, and cultivating our culture is our top priority as we experience fast growth. Putting people first is one of our core values, hence finding the right people analytics tool was incredibly important for us. Everyone is really happy with the tool. Green hearts on all fronts!

Pros: - friendly user interface - quick and easy to both build and fill in - great admin experience - helpful survey templates - easy employee data migration - automated survey launch and operation - insightful reporting - report sharing on any level - great onboarding experience - awesome client support - constant learning and development with peoplegeek community

Cons: Can't think of any really..

Recommendations to other buyers: If you are searching for a really powerful people analytics tool and team behind that will actually help you understand your people, put results to action and lift engagement at work, Culture Amp are your guys. The absolute only thing you need to be aware of is that data you get is fascinating but can be overwhelming so give yourself some time to digest it, go through it with other key stakeholders and think carefully about what approach you take when sharing and communicating the results to the wider team.

5 stars is not enough

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Culture Amp platform has a great user experience from survey design all the way through to completing the survey on mobile or desktop. Culture Amp are proactive in seeking feedback from us and are constantly making improvements to their product. I highly recommend Culture Amp to any organization considering running engagement and/or employee lifecycle surveys.

Killer analytics meets slick UX/UI meets real-world insights for humans

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love Culture Amp - easy and methodical in using before, during and after. The visualizations are like people geek eye candy.

Culture Amp, a partner for success

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Culture Amp helped us restart our employee engagement survey process at a critical time for Wikimedia. They quickly gained the trust of staff and leadership, providing an in depth survey, with robust benchmarking and analysis. The Culture Amp team went above and beyond, presenting results to staff, and then to leadership as well as our board. They also created post-survey workshops to help staff own the next steps, by focusing on the areas of most impact and brainstorm sessions on how to effect change.

After a successful employee engagement process, Wikimedia also sought out Culture Amp to guide us on a new diversity and inclusion survey. Culture Amp was a step ahead, having already established a partnership to develop extensive data collection, combined with inclusion specific engagement survey.

For both surveys, the Culture Amp system has been amazingly easy to use and customizable. As surveys are active, we can real time updates and details. Data is viewable starting a at a high overview, with the ability to dive deeper and deeper into the results for greater analysis and understanding. Also important to Wikimedia is the ability to provide confidentiality to staff, which Culture Amp easily supports.

Culture Amp has been an amazing and trusted partner, and we look forward to continued collaborations!

Balance of power, features, simplicity, and great outcomes

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Excellent person who sold (and continues to stay in touch) with us ... low pressure, really friendly, interested in our needs and specific case. Excellent product ... has allowed us to conduct a Team-wide engagement survey with minimal effort considering how big an undertaking this can be. Not only that, the reporting points to top factors to focus on (the data can be really overwhelming without that) and also gave our Teams their own sub reports to talk through and identify top areas to work on together. We've only completed our first survey and begin work on top initiatives, but the experience so far has been excellent. Even though we're under 50 people, still feeling like we're getting a great value from our investment. We plan to subscribe to their new Effectiveness product next year, which also looks excellent.

We *heart* CA!

Nov 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: My company just launched our first Engagement Survey to 450 employees. CA has been such a great platform to use so far, the masterclasses are really helpful, as are the calls I have dialed in to.
Most impressive to date is the results to action, and the 'results PPT' that I received. It has cut down my workload significantly not having to create a presentation from scratch.
The functionality of managers being able to log in and review results has been very well received .

Impactful Impact Data

Nov 02, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Culture Amp Engagement Survey has helped our organization pinpoint cultural challenges and successes at every level and facet of the organization, from the Executives to the Associates. Ultimately, the way the platform frames the factors and rates questions based on impact, really allows us to foster positive change and have conversations to move our culture forward. It has been immensely helpful.

CultureAmp let's us listen better, understand deeper, & act faster!

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Before CultureAmp, we were knee deep in comments with no additional insight; which put us in a terrible place. We'd given our employees a voice, but we didn't know who was speaking. CultureAmp allows us to not only identity our issues, but who is being affected. It gives us the additional analytics we need to actually address the issues that are raised- all while allowing our employees to remain totally anonymous. Technology...it's a marvelous thing!

What a great company!

Oct 24, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My experience was very positive. The staff were very responsive and supportive. The software is very intuitive and being able to manage the data ourselves made the whole process so much easier. The real time reporting is also an amazing feature that really differentiates Culture Amp to it's competitors.

This platform does it all!

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I have not stopped raving about Culture Amp since we started using it nearly a year ago. I love how incredibly easy it is to use. The online Academy held my hand virtually throughout the process, anticipating my needs and answering every possible question. The robust reporting allows us to view our data in every way imaginable and managers and employees have easy access. I love the team at Culture Amp -- they get us and have raised our geek factor!

Culture Amp - great tool to learn about your employees and your culture

Oct 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love that Culture Amp is very flexible and allows for a lot of customization so you can really get the information you're after.
The latest UI has also been a great improvement because it's easier to read the information than before.
The Support is OUTSTANDING: responses are fast and useful, the guys at Culture Amp are always willing to help and they don't give canned answers. The Academy is a valuable resource too.
The one thing I'd like to be able in the future is to turn off the "comparison" feature when reporting results of the survey.

Employee Engagement, the Culture Amp way!

Oct 19, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: CA is a great tool with simple and easy to use functionality. The reporting is excellent both in terms of the content it provides and the manner in which the data is presented back to us. No analytical skills required to analyse the reports, anyone can read and understand them!

The survey templates are well thought out and we've found very little editing is required; CA have managed to put together perfect surveys.

There are still improvements required, for example, different types of users, the import functionality to add/remove employee data, mobile app, etc. but as a whole it's a great product. Some of the extra functionality I'm told is on the roadmap, but probably needs approximate timings so customers can be assured their frustrations are not being ignored.

Customer service is pretty good too; I normally get a response to my mails within 24 hours.

Align your internal people experience with their external IT experience

Oct 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: * It's so easy to use
* You can create a high-quality survey quickly and easily
* It provides a contemporary user experience
* Leaders can access their results with ease

Cons: Filters aren't contextual; allow me to explain with an example. We use our three organisational levels as demographics so these are represented as three standalone filters. This means that if you pick a certain business unit as your first filter and want to use teams as your second filter, you'll see all available teams rather than related to the previously selected business unit. Our workaround was to introduce a prefix for business units, teams, and sub-teams which makes it easier to see related items (the fact we can do this ourselves is pro).

Overall: We genuinely believe Culture Amp to be one of the best tools we've used for measuring employee engagement. We also use the tool for onboarding, offboarding, and internal surveys.

We appreciate having full control over the survey process and user experience coupled with the ability to tailor surveys and reports. We're able to tailor questions, configure communications, and update demographics with ease. Copying surveys is also a handy feature, as is the ability to apply several different benchmarks to our results to provide comparisons.

The speed with which we can create, deploy, close, and analyse surveys is great; we recently ran our organisational survey and from beginning to end (i.e. survey design, response period, and results analysis) in just 13 days. Having templates readily available also helps, as does the ability to build our own surveys from scratch.

Our leaders have access and can run their own dashboard results at any time. Because of the way we've structured our demographics, we're able to provide aggregate results to Executive Managers, group results to Managers, and small team reports to Team Leaders. This helps ensure a swift and clean results cascade and lets us get on with action planning.

We find the support team accessible and reliable and nothing is too much trouble.

Recommendations to other buyers: While it's easy to use and configure, talk to other clients about their experience and approach so you can make the most of the solution and have the best experience possible.

All around thumbs up!

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: CultureAmp is not only an excellent engagement survey platform, but it has a ton of other templates that business can use for all points of the employee lifecycle, from the candidate experience to onboarding to exit.

Great Tool - Fast and Useful Feedback

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use and flexibility

Overall: The power of the tool is the flexibility and opportunity to really understand what is happening with our people and how we can make our office an even better place to work.

We heart Culture Amp

Oct 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Customer service that comes with it

Cons: I'm really digging here to fill this box...maybe some more templates to build off (onboarding, offboarding, performance management)

Overall: We consider Culture Amp our friends - from the people we've met at unconferences, to those we online chatted with when we're trying to share our employee responses. We share a similar passion for people and the employee journey. Your team is very responsive, knowledgable, and helpful. They care too which makes us feel great.

Recommendations to other buyers: Nope

Great platform for deep HR insights

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Allows for transparency in the workplace and keeps management accountable to their team.

Cons: I can't think of a negative aspect of this platform.

Overall: We started using Culture Amp just over a year ago. Their HR surveying has allowed us to add a layer of HR responsiveness to our team that we simply didn't have before. Many team members don't feel comfortable providing written or verbal feedback directly to management that they feel might make them look like they're complaining, yet this kind of feedback is critical to ensuring that our team can grow efficiently and happily.

Culture Amp enabled transparent feedback that revealed a variety of issues that we were subsequently able to deal with head-on. The alternative would have been that we simply remained unaware of things that could have potentially boiled over if left unaddressed. Very happy with Culture Amp as it's made us a better employer by providing a window into areas our HR blind spots.

Geeking out on data over here!

Sep 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We just started using Culture Amp for our employee engagement surveys and are LOVING it so far. I can spend hours digging into the granular details of the results and I can also send a quick at-a-glance version to the CEO. After just one survey we knew the areas of the business that needed more attention and where to get started. I like that we're able to draw on so many survey templates that we can build on (so convenient!). Customer service with the Culture Amp team has been top notch!

Big CA fans here

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: We're long time users of Culture Amp's employee engagement tool and have always rated their product, support and overall experience very highly. We've also had great feedback from employees completing the survey and managers using the manager dashboard - so it's not just us in the People and Culture team who love it, but people from across the whole company.

The tool is very customisable allowing us to add and remove questions depending on what we're focusing on as a company and also letting us add company values-specific questions (in saying this though, the questions that CA provide you with to begin with are really great). Real time feedback on participation rates allows us to send targeted reminders to teams when numbers are looking low. Information is able to be clearly delivered to the Exec team and managers immediately too, meaning that People and Culture aren't seen as 'gatekeepers' of this information. The industry specific benchmarks that they can provide you with are also extremely helpful.

Their support team are always quick to get back in touch should you need something - and with personalised messages too, not an automated "look at our knowledgebase" or "have you tried watching these videos" that are generally never very helpful. The team are all extremely knowledgeable about the product as well as the science behind surveying, psychometrics and of course employee engagement and happiness.

We're also now currently exploring the possibility of using their 360 degree feedback tool that promises to be just as awesome as their engagement tool.

Generally we're a company of big Culture Amp fans and we're all looking forward to seeing what this awesome company comes up with next!

CultureAmp Review

Sep 27, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Helps design people and cultural initiatives

Cons: UI is very busy once you are able to play around the the results. Takes a while to figure out what is what and move between the pages.

Overall: Have run 2x major survey's using the tool and the data we gather form this is great to then make decisions moving forward. I find the actual UI is very "busy" though and takes a while to get a feel for the sorting, comparing etc etc of all the results.

Recommendations to other buyers: Make the UI a bit cleaner and easier to use, this should help first timers to the product.

More than just engagement surveys

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use
Customer service

Cons: Some of the reporting on some of the surveys is not great from a format point of view

Overall: I have found Culture Amp to be more than just a great product. It's true that the platform is easy to use and they respond well to feedback and are always improving their offerings. What I appreciate most though is the customer service and connections to others in my field through Culture Amp that have enriched my experience with this team. Keep up the great work.

Great System

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Admin friendly
Systematic approach for surveys
Support ( Maria is a saint)
Resources ( preset surveys, articles published, etc.)

Cons: Reporting is horrible- I can't export the data in a user friendly approach to present for leaders. The system is more designed to be interactive then produce a information. Leaders want to see a one pager with data cut several different ways. The amount of time it takes for me to do this is ridiculous.
Some of the new updates and features I don't think actually enhance the system.

Overall: For almost 2 years now I have been using Culture Amp. It has become one of my favorite systems I have ever worked with in my career. The people are wonderful and the design of the system is easy from an admin side. My most recent frustrations have been with Culture Amp's scalability. Some of the new changes or features are making it even harder for us to leverage the system. For example, the filters not being able to combine, the reports are not user friendly or even easy to manipulate, changing the order of the groups, etc.. But overall Culture and the people are great.

Recommendations to other buyers: My advice would be to build a platform, a true HR platform ( Talent management, recruiting, surveys, social, and LMS). There are very few platforms that do this currently and I think Culture Amp has a competitive edge over others like Saba or Cornerstone if you decide to go this route because of the support from a people analytics perspective. The correlation and analysis Culture Amp could provide for HR departments would be so valuable everyone would want it! Plus HR departments hate having several platforms. Trust me, from a system side and reporting side its truly horrible. Please make this happen!

One of the best

Sep 25, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have had experience with many different survey platforms (both research and 360) and I strongly believe that CultureAmp has one of the best platforms and customer service teams I have come across. It is not only easy to use from an administrative aspect, their standard reports look great and are easy to read and customise.

Easy to Use

Sep 23, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This product is great, very easy to use. The UI is excellent, I love how simple the layout is. We've also gotten good reviews back on our surveys from employees and customers.

Exceptionally intuitive, great support and advice.

Jul 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: - so simple
- customised reporting
- imports data from various systems
- automated distribution

Cons: - more advanced reporting would be nice
- we would pay for consulting/support to help us act better/faster

Overall: We used it for a company of 300 staff, 5 offices, 6 departments and wanted to identify macro and team specific trends and issues that we could act on. The culture amp team help us setup our approach, surveys and analyse the results.

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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