# Culture Amp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Culture Amp the right Employee Recognition solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154170/Employee-Effectiveness/reviews --- Culture Amp 4.6 (163) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Culture Amp Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews TF Tangie F Head of PeopleInvestment Management, 11 - 50 employeesUsed the software for: 1-2 years. “The AI Coach is a valuable feature that helps support managers and employees by providing guidance and suggestions throughout the performance management process. “ June 1, 2026 TF Tangie F Head of PeopleInvestment Management, 11 - 50 employeesUsed the software for: 1-2 years. “The scale moves from "Does Not Meet Expectations" to "Exceeds Expectations," which can make it difficult to accurately assess solid performers who are successfully fulfilling the requirements of their role. “ June 1, 2026 CN Caroline N People and Culture AdvisorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “It combines strong people science with really practical tools, so you can understand what’s driving engagement and then support leaders to take action.“ May 22, 2026 MG Michelle G Director, People Operations and ServicesFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “It is apparent that Culture Amp is not able to deliver the necessary workflows, tooling, and reporting to align with the requirements of a business of any large scale. Despite our efforts to raise concerns, and the limited resolutions to our challenges, it feels as though the only true solutions we have been offered is to "wait" for future changes or to compromise our performance initiatives to fit what is available.“ August 6, 2024 Gavin G Senior People Operations ManagerTelecommunications, 201 - 500 employeesUsed the software for: More than 2 years. “they have a simple product, their team is the BEST at reaching out to our staff or just explaining new highlights or features.“ February 23, 2026 ER Emily R Senior Business Partner - ResourcingEnvironmental Services, 201 - 500 employeesUsed the software for: 1-2 years. “Doesn't always sync perfectly to our employee list, so we are reminding people about surveys on our intranet and very occasionally a new starter hasn't been included (as lists haven't synced)“ March 10, 2025 Devin S People Operations PartnerInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “We use Culture Amp all the time it really helps with managing and understanding our team engagement.“ February 25, 2026 MG Michelle G Director, People Operations and ServicesFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “For example, we wanted to adopt a 9-box or talent grid model. Despite being assured that this would not be an issue, after reviewing the provided documentation, it has become evident that Culture Amp is not equipped to support this functionality at all.“ August 6, 2024 ## Showing most helpful reviews Showing 1-25 of 163 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Frankline K. Administrative Supervisor Farming Used the software for: 1-2 years ### "Delivering insightful feedback with Culture Amp. " August 1, 2023 5.0 We've been having a challenge tracking the employee goals and progress, and also updating them respectively which affected their overall evaluation. With , it is now much easier to track the employee performance and give credit where due. It has enabled us to gain valuable insights into employees' experiences, identify areas for improvement, and make data-driven decisions to enhance their company culture and overall performance and productivity. Overall, Culture Amp is an Excellent and easy to integrate software for any organization with intent of improving their employees performances. Pros This is one of the most user friendly software that integrates top quality analytics to gain insights onto the employee performances while ensuring that the user interface is easy to use and is available to employees at all levels in the organization. Cons I feel the 1-on-1s feature should be upgraded in that, it should be able to send an email of responses whenever a direct report or manager updates the conversation or shares a reply. Other than that, is the best. Review Source ZH Zach H. Senior Systems Analyst Information Technology and Services Used the software for: 1-2 years ### "Great platform for employee surveys" November 5, 2024 5.0 My company purchased the survey module from last year. We looked at 10 or so other vendors, 2 of them making it to the final round, and Culture Amp being our final choice due to the experience we had during the sales process, the great UI, and and the support offered by their company. We've been happy with the tool after running one large company-wide survey and a couple of smaller ones. Culture Amp works hard to make sure employee data is kept confidential. Pros Lovely UI, easy to manage employee data, configure surveys, and track results through the tool. Cons There is very little to speak negatively about . The application is great and support has met expectations. Alternatives considered [Quantum Workplace](https://www.capterra.com/p/150237/Recognition/) Reason for choosing Culture Amp Best solution when comparing between competitors. Review Source CB Christoph B. COO Hospitality Used the software for: 2+ years ### "Flexible but not the most structured / streamlined feedback / performance mgmt. tool" May 28, 2025 3.0 Versatile software tool with the tendency to lose employees and leaders in various numbers of to dos instead of managing the workflow (per team, per feedback round, per performance discussion etc.) Pros Provides 360° feedback options (upward, direct, peer) and can be nominated and assigned individually / according to need of the organization Cons The usability with surveys, cycles and dependencies was sometimes overwhelming (although the organization size was not too large). Also, the number of separate tasks / reminders creates more confusion that focusing on simple deadlines and open to dos. Review Source VR Verified Reviewer Head of People Operations Farming Used the software for: 6-12 months ### "Worth the money!" December 30, 2022 5.0 Pros I love that just makes things so simple for the People team now. They have survey templates readily available so we don't even have to design the surveys anymore. It's very user friendly for employees to take the survey and the reporting is the best part. It really protects anonymity while allowing you to take targeted action. Cons While the Performance features have many of the things you would expect in an OKR software, it's not as strong as their survey module yet. For example, there are opportunities to improve in the features for adding and tracking OKR progress. This is a newer feature for them though so I am hopeful to see where they will be at in a few years from now. Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/) Reason for choosing Culture Amp While the features appeared similar across the two platforms, had better pricing and also better accommodation for non-English language users. Review Source YVS Yitzhak Vini S. People Success Generalist Internet Used the software for: 1-2 years ### "Best tool to measure employee engagement & performance management " July 17, 2023 5.0 Has been very good, however a bit expensive Pros Ease of use & the analytics of the engagement survey is very good Cons Poor integration with google calendar & inability to send reminders in performance reviews Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/)[Leapsome](https://www.capterra.com/p/169660/Leapsome/) Reason for choosing Culture Amp Because of the reporting ability it had in Engagement module Review Source PK Patty K. Chief People Officer Financial Services Used the software for: 2+ years ### "Culture Amp is great with people sciences, but the tool itself is terrible" August 6, 2024 1.0 Not helpful with more strategic initiatives. Pros Not good for large scale and high growth organizations. Their integration with Rippling is a joke and leads to terrible data and duplicative profiles. Very buggy -- when you run performance cycles the UX is different for self reflection vs performance. It means you have to manually update and edit everything. Also, they don't have on demand customer service -- just the chat bot, so if you need anything more complex.. like talent grids or ways to review calibration modules, you have to contact your CS team and in our experience their solutions are super limited. Mostly they tell you to just download the CSV and then manually create reporting or detailed info outside of the system. Not great. Cons UX is terrible -- it is not user friendly at all. Switched from [15Five](https://www.capterra.com/p/140437/15Five/) Company was much smaller at the time and I loved the people sciences aspect of . As we scaled to 400+ people the tool is terrible and no longer serves us. Review Source Response from Culture Amp August 13, 2024 Patty, we appreciate you taking the time to share your feedback and post this review. Thanks to customers like you, we can continuously improve how we’re building a better world of work. Thank you for sharing your challenges with our Rippling integration and scaling performance cycles for your organization. We are saddened to hear about your experience and have connected with our Customer team, which we see you have also been in contact with, to highlight this feedback to them. They will be reaching back out to you to discuss this in more detail. Our product teams are working towards an improved experience around scaling and unifying performance cycles this year, and we hope the coming changes will remedy the difficulty you are facing. Thank you for taking the time to share your feedback. If you have more feedback, don’t hesitate to reach out. VR Verified Reviewer Director Biotechnology Used the software for: 1-2 years ### "Not for people with learning difficulties, good software but awful product support" April 20, 2023 2.0 My experience has been terrible, not due to the software but due to the Product Support team. They take hours to get back to you and it does feel like they are not concerned with smaller clients. Pros The software platform is robust. It has a lot of helpful features. Cons Setting up the engagement survey can be painful, especially with awful product support. Most guides are in writing, so dyslexics will find get confused. They have a lot of bespoke terminology that takes time to get used to. Alternatives considered [15Five](https://www.capterra.com/p/140437/15Five/) Reason for choosing Culture Amp I thought the platform was better and it was used by other companies, but Ihad I known that the product support was so bad, I would have avoided it at all costs. Review Source PT Phong T. HR Business Partner Real Estate Used the software for: 1-2 years ### "A great tool to measure employee engagement." January 22, 2026 5.0 I really enjoy using as an employee engagement tool and will continue to register for their regular webinars to keep me updated on HR trends and topics. Pros We use in our company to assess employee engagement. I enjoy how simple it is to set up eithrr a custom or template survey, and how it analyses survey responses for you. I also enjoy the regular webinars that I get invited to attend. The speakers and the content on the webinars is usually very informative and relevant to my role as a HR professional. Cons At first, it was difficult to understand how to import participants onto - the process wasn’t so clear and intuitive. It required reading the Help resources. However, I managed to figure it out after further research! Review Source VR Verified Reviewer Account Executive Information Technology and Services Used the software for: 2+ years ### "culture amp for sales teams and feedback " January 26, 2026 5.0 Overall, has been great to document the progress new hires are making in the company, I can provide actionable and constructive feedback to my peers. Pros I love that allows me to provide real time feedback to my colleagues, specially to recognize their great work and how it impacts my role. Cons That in the feedback i give is not visible in other platforms at least in my current setup. Review Source QD Quinten D. Account Executive Information Technology and Services Used the software for: 2+ years ### "Perfect tool to give feedback and recommendations to colleagues" January 26, 2026 5.0 Pros has been amazing because I'm able to give constructive feedback to my colleagues, and they to me. I gives me actionable items that I can work on and makes me feel valued. Cons Everything works perfect for me, maybe make it easier to see seperate feedbacks during G&I cycles, but super happy overall. Review Source ER Emily R. Senior Business Partner - Resourcing Environmental Services Used the software for: 1-2 years ### "Excellent tool for annual engagement" March 10, 2025 5.0 Really positive. The engagement/survey side has been most used by our business. We are still encouraging employees to use the 1-2-1 functions more as not everyone has adopted them. Pros The fact it summaries answers from employee engagement surveys into themes (this has saved us lots of time!) Cons Doesn't always sync perfectly to our employee list, so we are reminding people about surveys on our intranet and very occasionally a new starter hasn't been included (as lists haven't synced) Review Source KK Kara K. Designer E-Learning Used the software for: 1-2 years ### "Employee Survey" March 30, 2025 4.0 Pros It is easy to use and provide good insights Cons The survey presentation can felt a little overwhelming Review Source RW Richard W. Director of Organizational Impact Non-Profit Organization Management Used the software for: 1-2 years ### "good concept, a bit of a bumpy ride without a clear view through the windshield " May 8, 2024 4.0 Pros I believe in 's purpose of brining together functionality around employee engagement, goal setting, performance management and improving organizational culture into one comprehensive development zone. From a high level view, it seems to integrate the right components in a reasonably intuitive structure There is ample room for customization. Cons However the features themselves turn out to feel rather clunky and disjointed. Perhaps if you can dedicate a brilliant team of visionaries and administrators to fully realize 's potential, this can be overcome in your implementation. But I find the many limitations imposed by our configuration to make the application more frustrating than propulsive. Limitations include inscrutably opaque scheduling functions (first of all an administrator has to manage all the schedules, then the only way to look up when something should occur is to find the group of that functionality (say Performance>Self Assessments>Direct Reports Self-Assessments) then drill down into individual months (say May 2024) to see who is scheduled in that month - and only past and current months can be seen. So effectively you cannot see an annual schedule and you cannot see your own obligations in the same frame that you can see your direct reports' obligations. When completing such functions as performance reviews and self-assessments, there is an arcane methodology for submitting documents for review and sharing them, along with deadlines set by an administrator that close documents for completion or editing, and require adminsitrator interventions to enable sharing. All of these may serve some purpose but they really serve to make it seem hard, sometimes impossible, to do what you're supposed to do. And trying to understand what is working for you or against you to complete these tasks is difiicult. I feel like the developers may have had some brilliant ideas but then let themselves get so bogged down in controlling every detail that they don't see the oppressive cloud hovering over the product. A particular detail that I found very frustrating involved the in-app support features. There are several places you can seek explanations or instructions. Upon doing so, a little bot survey asks about your experience with the help and whether you have any feedback for Culture Amp on your issue. It then asks if Culture Amp can contact you about your feedback. On several occasions I wrote some very detailed observations and suggestions, and actually did hope that I would be able to talk to someone at the company about these. After a few times, I decided to send one of these responses in to the support team at Contact Us to see if I could get any traction. I explained that I had submitted these and similar details to the survey bot. First, the reps several times over tried to steer me into an explanation of why our site administrator, not Culture Amp staff would be the person to talk to about changing our survey questions. When I finally convinced someone familiar with the survey bot that I was not talking about any custom survey of our own, they explained that the survey bot responses are not captured with a link to any individual user who submits respoinses - they are only catured and analyzed in aggregate. I naturally suggested that in that case it might be prudent of them to remove the question about whether Culture Amp can contact us about that response, since they appear to have neither the intention nor the means. They disagreed and the issue sort of dissolved into the overall cloud of opacity under which I use, but don't reallu understand the inner workings of this application. Review Source JP John P. Development Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Daily dose of Culture Amp is a Game Changer " October 19, 2023 5.0 Great experience with and would highly recommend to anyone who wants to embed a learning and nurturing environment within their teams and workplaces. Pros The ability to dive into five minutes (or less!) of e-learning on a daily basis has been a game changer and definitely shifted my thinking and approach to a number of management tasks. I've taken lots of notes and will be referring back to Culture Amps simple but effective tools in future projects and with new teams. Cons Nothing - it's all good from the look and feel to the execution. Review Source NT Nicklas T. COO Program Development Used the software for: 1-2 years ### "Product seems to be still in development and customer service takes month to answer questions." January 11, 2022 2.0 Very poor. I do not understand the high rating of the product as the tool still seems to be in development and does not justify the given price. Pros We chose cultureAmp because we wanted a tool that could combine the companies Goalsetting strategy and the feedback and performance measurement tools in on. Also Cultureamp provided useful resources during the conceptualization phase. Cons The tool was not what was sold to us. The Goalsetting section in cultureamp was unable for the team as the tables always showed the oldest goals at the top and one needed to manually filter dates to see the currently active goals which meant people were not using it. During the Setup Phase and the conduction of quarterly feedback cycles, many bugs led to us having to find workarounds (e.g. the CEO could not see his feedback as it was only visible for the user's manager, or not being able to share feedback with the recipient directly). We highlighted these topics within the first month of using the tool, however, it took the organization ~8 month to get back to us and only when we stopped paying the bills due to the underperformance. Alternatives considered [Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/) Reason for choosing Culture Amp Combining feedback and goalsetting. Switched from [KENJO](https://www.capterra.com/p/165837/kenjo/) Combining feedback and goalsetting. Review Source JB Jair B. Senior Data Center Provisioning Information Technology and Services Used the software for: 1-2 years ### "Culture Amp - Simplifies Proof of Work" October 5, 2023 5.0 It helps me to organize my Objectives and Key Results (OKR), and I can set meetings with my managers and individuals who can mentor me. I can generate simple and accurate reports. Pros Simplicity, the overall content is well organized and accurate to what today's employees and managers deal with on a weekly and quarterly basis. Cons I don't have any constructive feedback at the moment, excellent tool. Review Source FP Frances P. Receptionist. Office Assistant Government Relations Used the software for: 1-2 years ### "Very helpful" July 10, 2023 5.0 If helps with which direction I am going in and help navigate overall questions and experiences. Pros Assist with answering questions, gives ideas about how to make the most out of making my job more informative Cons Some questions did not pertain to my specific employment Review Source RW Ross W. Manager, People & Culture Financial Services Used the software for: 2+ years ### "Align your internal people experience with their external IT experience" October 17, 2016 5.0 We genuinely believe to be one of the best tools we've used for measuring employee engagement. We also use the tool for onboarding, offboarding, and internal surveys. We appreciate having full control over the survey process and user experience coupled with the ability to tailor surveys and reports. We're able to tailor questions, configure communications, and update demographics with ease. Copying surveys is also a handy feature, as is the ability to apply several different benchmarks to our results to provide comparisons. The speed with which we can create, deploy, close, and analyse surveys is great; we recently ran our organisational survey and from beginning to end (i.e. survey design, response period, and results analysis) in just 13 days. Having templates readily available also helps, as does the ability to build our own surveys from scratch. Our leaders have access and can run their own dashboard results at any time. Because of the way we've structured our demographics, we're able to provide aggregate results to Executive Managers, group results to Managers, and small team reports to Team Leaders. This helps ensure a swift and clean results cascade and lets us get on with action planning. We find the support team accessible and reliable and nothing is too much trouble. Pros \* It's so easy to use \* You can create a high-quality survey quickly and easily \* It provides a contemporary user experience \* Leaders can access their results with ease Cons Filters aren't contextual; allow me to explain with an example. We use our three organisational levels as demographics so these are represented as three standalone filters. This means that if you pick a certain business unit as your first filter and want to use teams as your second filter, you'll see all available teams rather than related to the previously selected business unit. Our workaround was to introduce a prefix for business units, teams, and sub-teams which makes it easier to see related items (the fact we can do this ourselves is pro). Review Source VR Verified Reviewer Production manager Food & Beverages Used the software for: 1-2 years ### "Culture Amp Review" March 8, 2023 5.0 A good platform for managing HR and conducting surveys. Pros The use of makes it much easier to conduct various questionnaires among employees, and it also helps in controlling performance and managing development. Cons The data analysis feature needs to be developed, adding new features will raise the efficiency of the platform. Review Source VR Verified Reviewer Digital Executive Marketing and Advertising Used the software for: 1-2 years ### "Best Platform for employers & employees to show their performance" October 31, 2023 5.0 I am quite satisfied with the online tool provided to me from my company and i really feel acknowledged when i receive transparent 6 clear feedback on my performance reviews Pros It brings transparency. Everyone feels good about their performance evaluation when put in cultureamp Cons There is nothing to complain. It has great features Review Source RP René P. Technical writer Computer Software Used the software for: 1-2 years ### "Culture amp is an ally for productivity tracking and employee performance and development." October 5, 2023 5.0 Pros The ease of use. Logging in and browsing the different tabs is seamless. Cons None come to mind. In my experience, using is straightforward, friendly, and suits the company's goals for empowering employees and tracking development. Review Source ZM Zahid M. Senior Director Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Engagement & Inclusion Survey" October 16, 2023 4.0 I think, this is a good tool to measure the engagement and check whether employees are engagement and vice versa. Pros We can check our engagement parameter. Employers can do a lot of improvement with the end result. Can use as a KPI or directions on area for improvements. Cons The questionnaires are generic and do not apply or relevant to certain campers. Review Source GK George K. Head of People & Culture Real Estate Used the software for: 1-2 years ### "Truly Amazing" May 28, 2021 5.0 We've used for Employee Engagement, Remote Work / Returning to the Office, CEO's 360 leadership survey and CEO Performance Evaluation completed by the Board of Directors, to survey employees following the implementation of new policies to gauge understanding and any questions they may have, etc. Pros I've used in my last two organizations. Wherever I go Culture Amp comes along with me (it's a condition of my employment - LOL). Ease of use, ease of implementation, cost effective, great templates for engagement and effectiveness that are built based upon behavioural science and feedback from users, can be used internally for employees and externally for board of directors, built in analytics and reporting, and awesome customer service which is just a chat away. Culture Amp is constantly improving the platform even making available things like 1 x 1 conversations and Skills Coach to all customers. Cons None that come to mind. That's how much I love . Review Source Response from Culture Amp June 1, 2021 Hi George, Thank you so much for your feedback and for taking the time to post this review! We are SO humbled and proud to learn that you are such a fan of Culture Amp! It's also great to hear that you've been able to leverage the platform for so many company initiatives. We would love to make your experience even more amazing, and if there is anything you would recommend us improving, we would love to hear from you. Thanks again for your review! Best, Bailey JR Jordyn R. Information Technology and Services Used the software for: 2+ years ### "Big CA fans here" September 27, 2016 5.0 We're long time users of 's employee engagement tool and have always rated their product, support and overall experience very highly. We've also had great feedback from employees completing the survey and managers using the manager dashboard - so it's not just us in the People and Culture team who love it, but people from across the whole company. The tool is very customisable allowing us to add and remove questions depending on what we're focusing on as a company and also letting us add company values-specific questions (in saying this though, the questions that CA provide you with to begin with are really great). Real time feedback on participation rates allows us to send targeted reminders to teams when numbers are looking low. Information is able to be clearly delivered to the Exec team and managers immediately too, meaning that People and Culture aren't seen as 'gatekeepers' of this information. The industry specific benchmarks that they can provide you with are also extremely helpful. Their support team are always quick to get back in touch should you need something - and with personalised messages too, not an automated "look at our knowledgebase" or "have you tried watching these videos" that are generally never very helpful. The team are all extremely knowledgeable about the product as well as the science behind surveying, psychometrics and of course employee engagement and happiness. We're also now currently exploring the possibility of using their 360 degree feedback tool that promises to be just as awesome as their engagement tool. Generally we're a company of big Culture Amp fans and we're all looking forward to seeing what this awesome company comes up with next! Review Source SD Sandra D. Case Manager Government Relations Used the software for: 1-2 years ### "Culture Amp team member review" August 15, 2023 5.0 I have enjoyed the process. We work in a very busy environment. The opportunity to take time to debrief, work toward solutions together on a dedication time each month - makes it happen. At times it is easy for time to pass bye, the relationship between Manager and team members can slip. Resentment can build that team members thoughts are not being considered. Pros is easy to use. Culture Amp gives both Manager and team members equality to put forward their thoughts. It enables team members to speak openly, structures reviews, to mark progress or swiftly pick up where change needs to occur. Cons I believe it would be of benefit to on occasion to change out the reviewer (Manager), if there was a bit of a personality or uncomfortable situation with the direct Manager, it enables the team member to speak more openly over a issue than may be causing concern. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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