# Page 2 | Culture Amp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Culture Amp the right Employee Engagement solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154170/Employee-Effectiveness/reviews

---

Culture Amp

4.6 (156)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated February 16th, 2026

# Page 2 - Reviews of Culture Amp

## Showing most helpful reviews

Showing 26-50 of 156 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Devin S.  
People Operations Partner  
Information Technology and Services  
Used the software for: 2+ years

### "Great survey tool with insights!"

February 25, 2026

4.0

Experience overall has been great. We use Culture Amp all the time it really helps with managing and understanding our team engagement.

Pros

I like that with Culture Amp it provides surveys to use, edit or you can create your own. The functionality is great and love the AI insights.

Cons

When reviewing survey results in Culture Amp, I'd like to see not only the percentage breakdown showing favorable, neutral, or unfavorable responses for each question, but also the individual response weights. Essentially, while maintaining anonymity, it would be helpful to view each person's answers without names and understand how their responses contributed to the overall scoring.

Review Source

Gavin G.  
Senior People Operations Manager  
Telecommunications  
Used the software for: 2+ years

### "Great Company Survey System! "

February 23, 2026

5.0

They are great! they have a simple product, their team is the BEST at reaching out to our staff or just explaining new highlights or features. They are just a superb company!

Pros

I think it is a great software for most companies! They excel in simple company surveys for any size company.

Cons

I think they need to have a couple more options for the 1 on 1s for managers to use, and maybe some more basic simple surveys to just use more daily or trainings.

Review Source

VR

Verified Reviewer  
Director  
Computer Software  
Used the software for: 2+ years

### "Not much bang for a big buck"

October 27, 2025

3.0

While the tool has a lot of potential if you have the resources to put into it, I feel like it has been overcomplicated and while I appreciate the responsiveness of their support team and flexibility of surveys, I don't know how much ROI we have seen with our basic use.

Pros

I like the ability to be able to create multiple surveys for a variety of different purposes within Culture Amp from Onboarding and Engagement to 360 Reviews and Exit Interviews, it is helpful and can be as simple or complex as needed with the aid of the presets and templates offered.

Cons

There is a bit of a learning curve to the navigation of the tool for administrators as things aren't always where you expect them to be. I also feel that we have seen more data issues than should occur and the value for the money is not ideal.

Review Source

PT

Phong T.  
HR Business Partner  
Real Estate  
Used the software for: 1-2 years

### "A great tool to measure employee engagement."

January 22, 2026

5.0

I really enjoy using Culture Amp as an employee engagement tool and will continue to register for their regular webinars to keep me updated on HR trends and topics.

Pros

We use Culture Amp in our company to assess employee engagement. I enjoy how simple it is to set up eithrr a custom or template survey, and how it analyses survey responses for you. I also enjoy the regular webinars that I get invited to attend. The speakers and the content on the webinars is usually very informative and relevant to my role as a HR professional.

Cons

At first, it was difficult to understand how to import participants onto Culture Amp - the process wasn’t so clear and intuitive. It required reading the Help resources. However, I managed to figure it out after further research!

Review Source

VR

Verified Reviewer  
Account Executive  
Information Technology and Services  
Used the software for: 2+ years

### "culture amp for sales teams and feedback "

January 26, 2026

5.0

Overall, culture amp has been great to document the progress new hires are making in the company, I can provide actionable and constructive feedback to my peers.

Pros

I love that culture amp allows me to provide real time feedback to my colleagues, specially to recognize their great work and how it impacts my role.

Cons

That in culture amp the feedback i give is not visible in other platforms at least in my current setup.

Review Source

QD

Quinten D.  
Account Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect tool to give feedback and recommendations to colleagues"

January 26, 2026

5.0

Pros

Culture Amp has been amazing because I'm able to give constructive feedback to my colleagues, and they to me. I gives me actionable items that I can work on and makes me feel valued.

Cons

Everything works perfect for me, maybe make it easier to see seperate feedbacks during G&I cycles, but super happy overall.

Review Source

CB

Christoph B.  
COO  
Hospitality  
Used the software for: 2+ years

### "Flexible but not the most structured / streamlined feedback / performance mgmt. tool"

May 28, 2025

3.0

Versatile software tool with the tendency to lose employees and leaders in various numbers of to dos instead of managing the workflow (per team, per feedback round, per performance discussion etc.)

Pros

Provides 360° feedback options (upward, direct, peer) and can be nominated and assigned individually / according to need of the organization

Cons

The usability with surveys, cycles and dependencies was sometimes overwhelming (although the organization size was not too large). Also, the number of separate tasks / reminders creates more confusion that focusing on simple deadlines and open to dos.

Review Source

CC

Cody C.  
Warehouse Team Lead  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Culture Amp Surveys"

September 20, 2025

5.0

Pros

Culture Amp is used to perform surveys at my job to get a basic feeling for how employees are doing and how they feel that the company is running to see if there needs to be any changes.

Cons

Sometimes the range of the questions can be too broad or the selection of answers doesn't quite fit the question.

Review Source

MK

Mary K.  
Analyst  
Architecture & Planning  
Used the software for: Less than 6 months

### "An Insightful Engagement Platform"

May 19, 2025

4.0

Culture Amp is a great tool that has helped us track employee engagement, collect meaningful feedback, and create data-driven action plans. The platform makes it easy to run pulse and engagement surveys while providing valuable insights into team morale and organizational trends. While it’s more robust than some competitors, the learning curve and pricing could be a bit much for smaller teams, but it can be a great investment in building a stronger culture.

Pros

The interface is clean and intuitive, making it simple for users to navigate. The survey templates are easy to launch and customize, and the customer support is excellent.

Cons

There are limitations on customization for surveys and reports, and reporting can be a bit overwhelming.

Review Source

ER

Emily R.  
Senior Business Partner - Resourcing  
Environmental Services  
Used the software for: 1-2 years

### "Excellent tool for annual engagement"

March 10, 2025

5.0

Really positive. The engagement/survey side has been most used by our business. We are still encouraging employees to use the 1-2-1 functions more as not everyone has adopted them.

Pros

The fact it summaries answers from employee engagement surveys into themes (this has saved us lots of time!)

Cons

Doesn't always sync perfectly to our employee list, so we are reminding people about surveys on our intranet and very occasionally a new starter hasn't been included (as lists haven't synced)

Review Source

VR

Verified Reviewer  
Sr SDR  
Computer Software  
Used the software for: 6-12 months

### "Loving CultureAmp"

February 4, 2025

5.0

CultureAmp has been great for keeping me on track day in day out

Pros

I've loved using CutureAmp to track daily, weekly, monthly, and yearly goals

Cons

I do not have any complaints about CultureAmp

Review Source

MG

Michelle G.  
Director, People Operations and Services  
Financial Services  
Used the software for: 2+ years

### "Not built to scale with you"

August 6, 2024

1.0

It is apparent that Culture Amp is not able to deliver the necessary workflows, tooling, and reporting to align with the requirements of a business of any large scale. Despite our efforts to raise concerns, and the limited resolutions to our challenges, it feels as though the only true solutions we have been offered is to "wait" for future changes or to compromise our performance initiatives to fit what is available. What we need today, is for Culture Amp to be the customer-centric partner we first signed up with. The partner who understands their market fit and who develops products that fulfill their customer's needs, without attempting to compel customers to use their products in unintended ways merely to secure additional contracts. Despite all attempts, Culture Amp has declined to be responsive to our needs and will not support a reasonable transition out of the software, regardless of their ability to support our performance tooling needs. I would caution against using Culture Amp if you have more than 100 employees or any anticipated growth. They are not the business they once were when it comes to knowing and supporting their customers and are more concerned about getting a deal signed than actually making sure their product is the right fit for your business. 

Pros

At first Culture Amp was very customer-centric and committed to building a performance platform that would scale as you did. We have used Culture Amp for years and in the beginning, it was a fantastic product. If you are under 100 employees, have no growth anticipated, and do not need a robust performance management solution they could still be a good fit.

Cons

As our headcount has grown Cuture Amp has become increasingly challenging to utilize. We continue to encounter blockers, and despite feedback and requests for support, there is little Culture Amp can or will do to assist. Our business has scaled from 100 to over 400 employees in the last three years - this is not a product that can support that level of growth.  When it comes to our blockers, most notably the lack of adaptability across this product has been incredibly frustrating and a complete miss when it comes to what users are trying to achieve. For example, to support a 360 review you are required to build and manage two separate reviews (Peer + Upward & Self Reflection) and run them concurrently. Not only is this twice the setup and work to manage, but the reviews are disconnected with different UI, settings, and requirements. This duplicative work has led to administrative hurdles and a disjointed user experience. Furthermore, the necessity to reopen the entire review period to accommodate a single individual extension is ridiculous. As a result, this has led to many extra hours and a source of confusion across our organization as due dates are changed within the platform for everyone - instead of just one employee. How there is no customization when it comes to due dates for reviews at an individual level is unfathomable - and an administrative nightmare if you have more than a handful of employees. If you're looking for meaningful visualization or data analysis of performance results then this is likely not the product for you. For example, we wanted to adopt a 9-box or talent grid model. Despite being assured that this would not be an issue, after reviewing the provided documentation, it has become evident that Culture Amp is not equipped to support this functionality at all. Rather they suggested workarounds that would impose a substantial burden on our team. Their proposal was to not use their product and instead have us build the grid ourselves entirely outside of the platform manually. It's clear that Culture Amp is not built to support these more complex features - but that they also do not see an issue in upselling when the tooling is not truly supported.

Review Source

Response from Culture Amp

August 13, 2024

Michelle, thank you for taking the time to share your feedback and post this review. Customers like you allow us to steadily improve how we’re building a better world of work. Thank you for sharing your feedback about your experience working with Performance Reviews and scaling them to your growing organization. While we are working on improvements with unifying performance cycles, we are sorry about the frustration you are experiencing. Our Customer Success team will reach out to you and your team to discuss this feedback in more detail and share it with our Product teams. If you ever have additional feedback, don’t hesitate to get in touch with your Coach or Account Manager.

KK

Kara K.  
Designer  
E-Learning  
Used the software for: 1-2 years

### "Employee Survey"

March 30, 2025

4.0

Pros

It is easy to use and provide good insights

Cons

The survey presentation can felt a little overwhelming

Review Source

WE

Walter E.  
Marketing Specialist  
Computer Software  
Used the software for: 6-12 months

### "Great for Goals and 1:1s!"

August 26, 2024

4.0

Really great UI/UX on the site makes navigation and understanding really easy! Tracking goals and discussion points overtime and integrating throughout 1:1s has been really handy to stay on top of everything discussed over time.

Pros

It's great to be able to track goals and items historically across 1:1s and see the progression or recall things that otherwise would be forgotten.

Cons

No major cons. There are features that we don't utilize, but everything we do use functions well.

Review Source

RW

Richard W.  
Director of Organizational Impact  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "good concept, a bit of a bumpy ride without a clear view through the windshield "

May 8, 2024

4.0

Pros

I believe in Culture Amp's purpose of brining together functionality around employee engagement, goal setting, performance management and improving organizational culture into one comprehensive development zone. From a high level view, it seems to integrate the right components in a reasonably intuitive structure There is ample room for customization.

Cons

However the features themselves turn out to feel rather clunky and disjointed. Perhaps if you can dedicate a brilliant team of visionaries and administrators to fully realize Culture Amp's potential, this can be overcome in your implementation. But I find the many limitations imposed by our configuration to make the application more frustrating than propulsive. Limitations include inscrutably opaque scheduling functions (first of all an administrator has to manage all the schedules, then the only way to look up when something should occur is to find the group of that functionality (say Performance>Self Assessments>Direct Reports Self-Assessments) then drill down into individual months (say May 2024) to see who is scheduled in that month - and only past and current months can be seen. So effectively you cannot see an annual schedule and you cannot see your own obligations in the same frame that you can see your direct reports' obligations. When completing such functions as performance reviews and self-assessments, there is an arcane methodology for submitting documents for review and sharing them, along with deadlines set by an administrator that close documents for completion or editing, and require adminsitrator interventions to enable sharing. All of these may serve some purpose but they really serve to make it seem hard, sometimes impossible, to do what you're supposed to do. And trying to understand what is working for you or against you to complete these tasks is difiicult. I feel like the developers may have had some brilliant ideas but then let themselves get so bogged down in controlling every detail that they don't see the oppressive cloud hovering over the product. A particular detail that I found very frustrating involved the in-app support features. There are several places you can seek explanations or instructions. Upon doing so, a little bot survey asks about your experience with the help and whether you have any feedback for Culture Amp on your issue. It then asks if Culture Amp can contact you about your feedback. On several occasions I wrote some very detailed observations and suggestions, and actually did hope that I would be able to talk to someone at the company about these. After a few times, I decided to send one of these responses in to the support team at Contact Us to see if I could get any traction. I explained that I had submitted these and similar details to the survey bot. First, the reps several times over tried to steer me into an explanation of why our site administrator, not Culture Amp staff would be the person to talk to about changing our survey questions. When I finally convinced someone familiar with the survey bot that I was not talking about any custom survey of our own, they explained that the survey bot responses are not captured with a link to any individual user who submits respoinses - they are only catured and analyzed in aggregate. I naturally suggested that in that case it might be prudent of them to remove the question about whether Culture Amp can contact us about that response, since they appear to have neither the intention nor the means. They disagreed and the issue sort of dissolved into the overall cloud of opacity under which I use, but don't reallu understand the inner workings of this application.

Review Source

VR

Verified Reviewer  
Professor  
Education Management  
Used the software for: 1-2 years

### "Honest review of Culture Amp"

March 9, 2022

5.0

Overall Culture Amp is a good employee engagement software that can help you manage employee engagement and increase employee retention. It helps in performance management and employee development from a single platform.

Pros

Few things I like most in Culture Amp Its easy to use. It allows you to take one on one meetings. Its few features like individual development plans, surveys & feedback , and self assessment features helps to improve culture of company and increase employee retention. One more think I like about culture Amp is , it allows to customise the surveys on the basis of requirements.

Cons

Few things I like least about the software is- Lack of reporting options. And the price of Culture Amp is relatively high. It should add more features in HR analytics.

Review Source

MV

Munaj V.  
Loss prevention Specialist  
Restaurants  
Used the software for: 1-2 years

### "Provide roadmap for the Goal Setting , Objectives and Key Resuts "

July 3, 2023

3.0

Oveall it's user friendly and provide roadmaps / insights for better development of performance both individual and organizational. Linking organizational goals with Indvidual goals delivers improved key results.

Pros

Easy to use, convenient to update/ make amendments of business goals from time to time .

Cons

E-mail notification received on weekly basis for 1 on 1 and unable to conduct 1 on one meetings periodically when receiving notification each and every time due to time / work schedule constraints.

Review Source

AM

Arif M.  
Principal Staff  
Information Technology and Services  
Used the software for: 1-2 years

### "Top Employee Engagement Platform"

October 6, 2023

5.0

Pros

The UI and the accessibility of the interface is a breeze. I think I have never liked a performance tool much before but CultureAmp is a trend-setter. One would often fall in love when using it. Everything related to performance and talent management including your 1-1s has never been so easy. In fact, I haven't seen a tool that had so many features with 1-1 clearly left out and your 1-1s are so important.

Cons

It would sound a bit naive but I haven't found anything in Culture Amp that is not good.

Review Source

JS

Jenny S.  
Engagement Leader  
Computer Software  
Used the software for: 2+ years

### "Culture Amp provides insights that move the culture needle"

December 18, 2017

5.0

Insight into our culture, the specific experiences of our people, a view of our managers and people (strengths/areas for improvement), an easy-to-use exit process that allows us to compare results and view trends.

Pros

Two years ago when we were looking for an engagement survey tool, I came across Culture Amp in a StartUP HR forum. It was recommended over and over by different people at different companies so I looked into it, along with a number of other solutions. Culture Amp came out on top in every comparison I did for its features, ease-of-use, domain expertise, and pricing. After we launched our first survey and shared results with our leadership team, I knew we had made the right choice. The tool is easy-to-use as an administrator and elegant/simple for end users. There are useful new features being added regularly, and every product improvement or new offering comes with strong communications backed by good science/thought leadership, and clearly having taken customer feedback into consideration. We now use Culture Amp for: -Engagement surveys -Manager 180 surveys/feedback -Individual 360s -Exit Processes (and I expect this list to continue to grow) The customer service is excellent with a responsive team that talks to me like a real person. We have great conversations, they get me the answers I seek, and they always appreciate my input about how to make the offerings even better. Our leaders and employees find value in the tool, and as an HR team, our ability to deliver insightful results to individuals and teams makes us highly impactful to our company as we all work to continue to build our great culture.

Cons

I find myself going to Culture Amp to do everything and everything it does not do, nor should it. I like it so much, however, that other options pale in comparison. For instance, we are developing a new performance feedback process - not a 360, not a survey, and I'd love to use Culture Amp for that purpose but it's not set up for that, especially because it isn't integrated with our HRIS. Each time we do a new, global survey, I need to upload our data to Culture Amp. It's not a bad process, but I'd love a more seamless option (it may be a limit of our HRIS vs. Culture Amp).

Review Source

Casey A.  
Inclusion Manager & Senior People Ops Partner  
Internet  
Used the software for: 2+ years

### "Culture Amp is an essential tool - I wouldn't be able to do my job as effectively without it. "

April 16, 2018

5.0

Pros

I think the UX/ UI is good, and easy enough to use, but also there's so much under the hood so that it's also a really robust tool. The product improvements have actually been improvements, and I'm excited whenever there's an update. The support team is also fantastic - I've never had a poor experience with the support team, and they are really great ambassadors for the company. The Academy is the secret sauce, in my opinion - in addition to support articles for operations and administering the tool, all of the research and literature around engagement and feedback, written by I/O Psychology experts has helped me simultaneously learn more about best practices, while also providing backup to the methodology when I'm presenting findings to senior stakeholders. Also - everything else Culture Amp does is great: Slack community, meetups, newsletter, etc. that I think they're building really great public culture and brand so... I want to like what they're doing software-wise. I'm well primed to like the tool.

Cons

Sometimes I wish the admin functionality was a little bit more robust - i.e. our organization structure changes a little bit year-over-year, but in order to map departments to previous years, it's a manual thing that the support team has to do. Or with the new inspiration engine, if it's customizable to the organization, I think it'd be neat to have a big library of actions, and be able to see which questions/ factors they're tied to, so that when you're writing new ones or building that out, you don't have to do it on the individual survey level. But that's a new part of the product, so maybe it'll get there later.

Review Source

Jahaber S.  
Implementation & Support Lead at homebuy360.com  
Real Estate  
Used the software for: 2+ years

### "Absolutely amazing employee engagement platform"

July 23, 2023

5.0

Pros

Ability to get deep insights from anonymous surveys

Cons

No Google Calendar integration is something that is missing in the application. No mass reminder functionality for the performance module.The 1x1 module is fundamental and cannot be customized.

Review Source

CK

Carmalita K.  
Counselor  
Hospital & Health Care  
Used the software for: 1-2 years

### "A Useful Workplace Tool"

July 24, 2023

4.0

Pros

At first I questioned why my company had yet another platform to learn. But now, seeing all the features and different ways Culture Amp supports employees and the company, I really appreciate the breadth and depth, and relative ease of use for employee interface objectives.

Cons

Every once in a while, I experience tremendous problems logging in - usually login is automatic, until it isn't. I've learned to go away for awhile then try again later. I suppose this could be when the system is down for maintenance, but the timing suggests maybe not. Notifications about system maintenance would be nice.

Review Source

VR

Verified Reviewer  
HR director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A great (but limited) tool for employee engagement"

April 26, 2023

4.0

If you are looking for a no frills service for engagement survey, culture amp is fantastic!

Pros

We utilized this tool specifically for shipping out employee engagement surveys, and found it to be best in class for this service. Though we ultimately switched to Lattice, the engagement surveys and the features we had with the surveys were incredible. We were able to map questions so we never lost data when we developed a new question or adapted one that didn't have a perfect match in their system.

Cons

We switched to lattice ultimately as we wanted a tool with more functionality. We use lattice for engagement surveys, career mapping, performance reviews, and managing career growth.

Alternatives considered

[Lattice](https://www.capterra.com/p/151676/Lattice/)

Review Source

AS

Anthony S.  
Therapist  
Mental Health Care  
Used the software for: 1-2 years

### "Excellent and streamlined!"

October 3, 2023

5.0

Pros

The clear and concise way of communicating areas of focus as well as improvement made or areas for growth along with optional personalized input and feedback.

Cons

It felt somewhat visually muted and could be a more attractive looking platform

Review Source

Marcelo A.  
Senior Accounting  
Accounting  
Used the software for: 2+ years

### "Culture Amo"

June 30, 2023

5.0

Es una excelente plataforma para las capacitaciones y evaluaciones de desempeño de los empleados. Permite dar conocimiento del feedback con las evaluaciones de desempeño.Muy útil a la hora de dar reconocimientos y ascensos a los empleados.

Pros

Fácil d eutilizar y de integración sencilla con los procesos de la empresa

Cons

No tengo comentarios desfavorables hasta el momento

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.