# Page 2 | Culture Amp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Culture Amp the right Performance Management System solution for you? Explore 158 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154170/Employee-Effectiveness/reviews --- Culture Amp 4.6 (158) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 29th, 2026 # Page 2 - Reviews of Culture Amp ## Showing most helpful reviews Showing 26-50 of 158 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Devin S. People Operations Partner Information Technology and Services Used the software for: 2+ years ### "Great survey tool with insights!" February 25, 2026 4.0 Experience overall has been great. We use Culture Amp all the time it really helps with managing and understanding our team engagement. Pros I like that with Culture Amp it provides surveys to use, edit or you can create your own. The functionality is great and love the AI insights. Cons When reviewing survey results in Culture Amp, I'd like to see not only the percentage breakdown showing favorable, neutral, or unfavorable responses for each question, but also the individual response weights. Essentially, while maintaining anonymity, it would be helpful to view each person's answers without names and understand how their responses contributed to the overall scoring. Review Source Gavin G. Senior People Operations Manager Telecommunications Used the software for: 2+ years ### "Great Company Survey System! " February 23, 2026 5.0 They are great! they have a simple product, their team is the BEST at reaching out to our staff or just explaining new highlights or features. They are just a superb company! Pros I think it is a great software for most companies! They excel in simple company surveys for any size company. Cons I think they need to have a couple more options for the 1 on 1s for managers to use, and maybe some more basic simple surveys to just use more daily or trainings. Review Source VR Verified Reviewer Director Computer Software Used the software for: 2+ years ### "Not much bang for a big buck" October 27, 2025 3.0 While the tool has a lot of potential if you have the resources to put into it, I feel like it has been overcomplicated and while I appreciate the responsiveness of their support team and flexibility of surveys, I don't know how much ROI we have seen with our basic use. Pros I like the ability to be able to create multiple surveys for a variety of different purposes within Culture Amp from Onboarding and Engagement to 360 Reviews and Exit Interviews, it is helpful and can be as simple or complex as needed with the aid of the presets and templates offered. Cons There is a bit of a learning curve to the navigation of the tool for administrators as things aren't always where you expect them to be. I also feel that we have seen more data issues than should occur and the value for the money is not ideal. Review Source PT Phong T. HR Business Partner Real Estate Used the software for: 1-2 years ### "A great tool to measure employee engagement." January 22, 2026 5.0 I really enjoy using Culture Amp as an employee engagement tool and will continue to register for their regular webinars to keep me updated on HR trends and topics. Pros We use Culture Amp in our company to assess employee engagement. I enjoy how simple it is to set up eithrr a custom or template survey, and how it analyses survey responses for you. I also enjoy the regular webinars that I get invited to attend. The speakers and the content on the webinars is usually very informative and relevant to my role as a HR professional. Cons At first, it was difficult to understand how to import participants onto Culture Amp - the process wasn’t so clear and intuitive. It required reading the Help resources. However, I managed to figure it out after further research! Review Source VR Verified Reviewer Head of Customer Service Computer Software Used the software for: 2+ years ### "Our performance feedback go-to platform" May 14, 2026 4.0 Pros We use CultureAmp to collect and provide semi-annual peer and management performance feedback. The platform is relatively simple and straightforward. Cons At times I have to go back and forth a bit until I find a review I'm looking for. I'd look forward to an updated menu system. Review Source VR Verified Reviewer Account Executive Information Technology and Services Used the software for: 2+ years ### "culture amp for sales teams and feedback " January 26, 2026 5.0 Overall, culture amp has been great to document the progress new hires are making in the company, I can provide actionable and constructive feedback to my peers. Pros I love that culture amp allows me to provide real time feedback to my colleagues, specially to recognize their great work and how it impacts my role. Cons That in culture amp the feedback i give is not visible in other platforms at least in my current setup. Review Source QD Quinten D. Account Executive Information Technology and Services Used the software for: 2+ years ### "Perfect tool to give feedback and recommendations to colleagues" January 26, 2026 5.0 Pros Culture Amp has been amazing because I'm able to give constructive feedback to my colleagues, and they to me. I gives me actionable items that I can work on and makes me feel valued. Cons Everything works perfect for me, maybe make it easier to see seperate feedbacks during G&I cycles, but super happy overall. Review Source CB Christoph B. COO Hospitality Used the software for: 2+ years ### "Flexible but not the most structured / streamlined feedback / performance mgmt. tool" May 28, 2025 3.0 Versatile software tool with the tendency to lose employees and leaders in various numbers of to dos instead of managing the workflow (per team, per feedback round, per performance discussion etc.) Pros Provides 360° feedback options (upward, direct, peer) and can be nominated and assigned individually / according to need of the organization Cons The usability with surveys, cycles and dependencies was sometimes overwhelming (although the organization size was not too large). Also, the number of separate tasks / reminders creates more confusion that focusing on simple deadlines and open to dos. Review Source CC Cody C. Warehouse Team Lead Logistics and Supply Chain Used the software for: 2+ years ### "Culture Amp Surveys" September 20, 2025 5.0 Pros Culture Amp is used to perform surveys at my job to get a basic feeling for how employees are doing and how they feel that the company is running to see if there needs to be any changes. Cons Sometimes the range of the questions can be too broad or the selection of answers doesn't quite fit the question. Review Source AG Aneta G. Controller Computer Software Used the software for: 1-2 years ### "Comprehensive Performance Tool" April 13, 2026 4.0 Pros Easy to use and navigate, with a clear and intuitive flow. Collaboration is seamless, and the added Employee Skills Coach section is a valuable feature that enhances the overall experience. Cons Some features can be time consuming to navigate and fully utilize. Additionally, the Slack integration could be improved to be more interactive and user-friendly. Review Source MK Mary K. Analyst Architecture & Planning Used the software for: Less than 6 months ### "An Insightful Engagement Platform" May 19, 2025 4.0 Culture Amp is a great tool that has helped us track employee engagement, collect meaningful feedback, and create data-driven action plans. The platform makes it easy to run pulse and engagement surveys while providing valuable insights into team morale and organizational trends. While it’s more robust than some competitors, the learning curve and pricing could be a bit much for smaller teams, but it can be a great investment in building a stronger culture. Pros The interface is clean and intuitive, making it simple for users to navigate. The survey templates are easy to launch and customize, and the customer support is excellent. Cons There are limitations on customization for surveys and reports, and reporting can be a bit overwhelming. Review Source ER Emily R. Senior Business Partner - Resourcing Environmental Services Used the software for: 1-2 years ### "Excellent tool for annual engagement" March 10, 2025 5.0 Really positive. The engagement/survey side has been most used by our business. We are still encouraging employees to use the 1-2-1 functions more as not everyone has adopted them. Pros The fact it summaries answers from employee engagement surveys into themes (this has saved us lots of time!) Cons Doesn't always sync perfectly to our employee list, so we are reminding people about surveys on our intranet and very occasionally a new starter hasn't been included (as lists haven't synced) Review Source VR Verified Reviewer Sr SDR Computer Software Used the software for: 6-12 months ### "Loving CultureAmp" February 4, 2025 5.0 CultureAmp has been great for keeping me on track day in day out Pros I've loved using CutureAmp to track daily, weekly, monthly, and yearly goals Cons I do not have any complaints about CultureAmp Review Source MG Michelle G. Director, People Operations and Services Financial Services Used the software for: 2+ years ### "Not built to scale with you" August 6, 2024 1.0 It is apparent that Culture Amp is not able to deliver the necessary workflows, tooling, and reporting to align with the requirements of a business of any large scale. Despite our efforts to raise concerns, and the limited resolutions to our challenges, it feels as though the only true solutions we have been offered is to "wait" for future changes or to compromise our performance initiatives to fit what is available. What we need today, is for Culture Amp to be the customer-centric partner we first signed up with. The partner who understands their market fit and who develops products that fulfill their customer's needs, without attempting to compel customers to use their products in unintended ways merely to secure additional contracts. Despite all attempts, Culture Amp has declined to be responsive to our needs and will not support a reasonable transition out of the software, regardless of their ability to support our performance tooling needs. I would caution against using Culture Amp if you have more than 100 employees or any anticipated growth. They are not the business they once were when it comes to knowing and supporting their customers and are more concerned about getting a deal signed than actually making sure their product is the right fit for your business.  Pros At first Culture Amp was very customer-centric and committed to building a performance platform that would scale as you did. We have used Culture Amp for years and in the beginning, it was a fantastic product. If you are under 100 employees, have no growth anticipated, and do not need a robust performance management solution they could still be a good fit. Cons As our headcount has grown Cuture Amp has become increasingly challenging to utilize. We continue to encounter blockers, and despite feedback and requests for support, there is little Culture Amp can or will do to assist. Our business has scaled from 100 to over 400 employees in the last three years - this is not a product that can support that level of growth.  When it comes to our blockers, most notably the lack of adaptability across this product has been incredibly frustrating and a complete miss when it comes to what users are trying to achieve. For example, to support a 360 review you are required to build and manage two separate reviews (Peer + Upward & Self Reflection) and run them concurrently. Not only is this twice the setup and work to manage, but the reviews are disconnected with different UI, settings, and requirements. This duplicative work has led to administrative hurdles and a disjointed user experience. Furthermore, the necessity to reopen the entire review period to accommodate a single individual extension is ridiculous. As a result, this has led to many extra hours and a source of confusion across our organization as due dates are changed within the platform for everyone - instead of just one employee. How there is no customization when it comes to due dates for reviews at an individual level is unfathomable - and an administrative nightmare if you have more than a handful of employees. If you're looking for meaningful visualization or data analysis of performance results then this is likely not the product for you. For example, we wanted to adopt a 9-box or talent grid model. Despite being assured that this would not be an issue, after reviewing the provided documentation, it has become evident that Culture Amp is not equipped to support this functionality at all. Rather they suggested workarounds that would impose a substantial burden on our team. Their proposal was to not use their product and instead have us build the grid ourselves entirely outside of the platform manually. It's clear that Culture Amp is not built to support these more complex features - but that they also do not see an issue in upselling when the tooling is not truly supported. Review Source Response from Culture Amp August 13, 2024 Michelle, thank you for taking the time to share your feedback and post this review. Customers like you allow us to steadily improve how we’re building a better world of work. Thank you for sharing your feedback about your experience working with Performance Reviews and scaling them to your growing organization. While we are working on improvements with unifying performance cycles, we are sorry about the frustration you are experiencing. Our Customer Success team will reach out to you and your team to discuss this feedback in more detail and share it with our Product teams. If you ever have additional feedback, don’t hesitate to get in touch with your Coach or Account Manager. KK Kara K. Designer E-Learning Used the software for: 1-2 years ### "Employee Survey" March 30, 2025 4.0 Pros It is easy to use and provide good insights Cons The survey presentation can felt a little overwhelming Review Source DP Daria P. CSM Information Services Used the software for: 6-12 months ### "Good tool with employees in mind " November 19, 2024 4.0 Pros Very user friendly UI, easy for employees to fill their goals and add reflections. Feels more empathetic than other similar tools. Simple does the job, easy to review tasks and 1to1s. Cons Perhaps just one thing can be improved - skills coach section - i would prefer how we can utilize AI and other tech to make our life easier and reduce manual workload. Basically more modern training. Review Source VR Verified Reviewer Professor Education Management Used the software for: 1-2 years ### "Honest review of Culture Amp" March 9, 2022 5.0 Overall Culture Amp is a good employee engagement software that can help you manage employee engagement and increase employee retention. It helps in performance management and employee development from a single platform. Pros Few things I like most in Culture Amp Its easy to use. It allows you to take one on one meetings. Its few features like individual development plans, surveys & feedback , and self assessment features helps to improve culture of company and increase employee retention. One more think I like about culture Amp is , it allows to customise the surveys on the basis of requirements. Cons Few things I like least about the software is- Lack of reporting options. And the price of Culture Amp is relatively high. It should add more features in HR analytics. Review Source RW Richard W. Director of Organizational Impact Non-Profit Organization Management Used the software for: 1-2 years ### "good concept, a bit of a bumpy ride without a clear view through the windshield " May 8, 2024 4.0 Pros I believe in Culture Amp's purpose of brining together functionality around employee engagement, goal setting, performance management and improving organizational culture into one comprehensive development zone. From a high level view, it seems to integrate the right components in a reasonably intuitive structure There is ample room for customization. Cons However the features themselves turn out to feel rather clunky and disjointed. Perhaps if you can dedicate a brilliant team of visionaries and administrators to fully realize Culture Amp's potential, this can be overcome in your implementation. But I find the many limitations imposed by our configuration to make the application more frustrating than propulsive. Limitations include inscrutably opaque scheduling functions (first of all an administrator has to manage all the schedules, then the only way to look up when something should occur is to find the group of that functionality (say Performance>Self Assessments>Direct Reports Self-Assessments) then drill down into individual months (say May 2024) to see who is scheduled in that month - and only past and current months can be seen. So effectively you cannot see an annual schedule and you cannot see your own obligations in the same frame that you can see your direct reports' obligations. When completing such functions as performance reviews and self-assessments, there is an arcane methodology for submitting documents for review and sharing them, along with deadlines set by an administrator that close documents for completion or editing, and require adminsitrator interventions to enable sharing. All of these may serve some purpose but they really serve to make it seem hard, sometimes impossible, to do what you're supposed to do. And trying to understand what is working for you or against you to complete these tasks is difiicult. I feel like the developers may have had some brilliant ideas but then let themselves get so bogged down in controlling every detail that they don't see the oppressive cloud hovering over the product. A particular detail that I found very frustrating involved the in-app support features. There are several places you can seek explanations or instructions. Upon doing so, a little bot survey asks about your experience with the help and whether you have any feedback for Culture Amp on your issue. It then asks if Culture Amp can contact you about your feedback. On several occasions I wrote some very detailed observations and suggestions, and actually did hope that I would be able to talk to someone at the company about these. After a few times, I decided to send one of these responses in to the support team at Contact Us to see if I could get any traction. I explained that I had submitted these and similar details to the survey bot. First, the reps several times over tried to steer me into an explanation of why our site administrator, not Culture Amp staff would be the person to talk to about changing our survey questions. When I finally convinced someone familiar with the survey bot that I was not talking about any custom survey of our own, they explained that the survey bot responses are not captured with a link to any individual user who submits respoinses - they are only catured and analyzed in aggregate. I naturally suggested that in that case it might be prudent of them to remove the question about whether Culture Amp can contact us about that response, since they appear to have neither the intention nor the means. They disagreed and the issue sort of dissolved into the overall cloud of opacity under which I use, but don't reallu understand the inner workings of this application. Review Source MV Munaj V. Loss prevention Specialist Restaurants Used the software for: 1-2 years ### "Provide roadmap for the Goal Setting , Objectives and Key Resuts " July 3, 2023 3.0 Oveall it's user friendly and provide roadmaps / insights for better development of performance both individual and organizational. Linking organizational goals with Indvidual goals delivers improved key results. Pros Easy to use, convenient to update/ make amendments of business goals from time to time . Cons E-mail notification received on weekly basis for 1 on 1 and unable to conduct 1 on one meetings periodically when receiving notification each and every time due to time / work schedule constraints. Review Source JP John P. Development Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Daily dose of Culture Amp is a Game Changer " October 19, 2023 5.0 Great experience with Culture Amp and would highly recommend to anyone who wants to embed a learning and nurturing environment within their teams and workplaces. Pros The ability to dive into five minutes (or less!) of e-learning on a daily basis has been a game changer and definitely shifted my thinking and approach to a number of management tasks. I've taken lots of notes and will be referring back to Culture Amps simple but effective tools in future projects and with new teams. Cons Nothing - it's all good from the look and feel to the execution. Review Source AM Arif M. Principal Staff Information Technology and Services Used the software for: 1-2 years ### "Top Employee Engagement Platform" October 6, 2023 5.0 Pros The UI and the accessibility of the interface is a breeze. I think I have never liked a performance tool much before but CultureAmp is a trend-setter. One would often fall in love when using it. Everything related to performance and talent management including your 1-1s has never been so easy. In fact, I haven't seen a tool that had so many features with 1-1 clearly left out and your 1-1s are so important. Cons It would sound a bit naive but I haven't found anything in Culture Amp that is not good. Review Source Jahaber S. Implementation & Support Lead at homebuy360.com Real Estate Used the software for: 2+ years ### "Absolutely amazing employee engagement platform" July 23, 2023 5.0 Pros Ability to get deep insights from anonymous surveys Cons No Google Calendar integration is something that is missing in the application. No mass reminder functionality for the performance module.The 1x1 module is fundamental and cannot be customized. Review Source NT Nicklas T. COO Program Development Used the software for: 1-2 years ### "Product seems to be still in development and customer service takes month to answer questions." January 11, 2022 2.0 Very poor. I do not understand the high rating of the product as the tool still seems to be in development and does not justify the given price. Pros We chose cultureAmp because we wanted a tool that could combine the companies Goalsetting strategy and the feedback and performance measurement tools in on. Also Cultureamp provided useful resources during the conceptualization phase. Cons The tool was not what was sold to us. The Goalsetting section in cultureamp was unable for the team as the tables always showed the oldest goals at the top and one needed to manually filter dates to see the currently active goals which meant people were not using it. During the Setup Phase and the conduction of quarterly feedback cycles, many bugs led to us having to find workarounds (e.g. the CEO could not see his feedback as it was only visible for the user's manager, or not being able to share feedback with the recipient directly). We highlighted these topics within the first month of using the tool, however, it took the organization ~8 month to get back to us and only when we stopped paying the bills due to the underperformance. Alternatives considered [Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/) Reason for choosing Culture Amp Combining feedback and goalsetting. Switched from [KENJO](https://www.capterra.com/p/165837/kenjo/) Combining feedback and goalsetting. Review Source CK Carmalita K. Counselor Hospital & Health Care Used the software for: 1-2 years ### "A Useful Workplace Tool" July 24, 2023 4.0 Pros At first I questioned why my company had yet another platform to learn. But now, seeing all the features and different ways Culture Amp supports employees and the company, I really appreciate the breadth and depth, and relative ease of use for employee interface objectives. Cons Every once in a while, I experience tremendous problems logging in - usually login is automatic, until it isn't. I've learned to go away for awhile then try again later. I suppose this could be when the system is down for maintenance, but the timing suggests maybe not. Notifications about system maintenance would be nice. Review Source JB Jair B. Senior Data Center Provisioning Information Technology and Services Used the software for: 1-2 years ### "Culture Amp - Simplifies Proof of Work" October 5, 2023 5.0 It helps me to organize my Objectives and Key Results (OKR), and I can set meetings with my managers and individuals who can mentor me. I can generate simple and accurate reports. Pros Simplicity, the overall content is well organized and accurate to what today's employees and managers deal with on a weekly and quarterly basis. Cons I don't have any constructive feedback at the moment, excellent tool. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.