# Page 2 | MoveitPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is MoveitPro the right Moving solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154185/MoveitPro/reviews --- MoveitPro 4.4 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of MoveitPro ## Showing most helpful reviews Showing 26-50 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JL Jason L. President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Poor Product" September 9, 2024 2.0 Poor. Too difficult to navigate and integrate Pros I didn't like it at all. It was not user friendly Cons It was not user friendly and it was too complicated. Review Source RL Regina L. Sales Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Moveitpro: A Total Disaster in Call Center and Software Management" August 3, 2023 1.0 Pros They original salesperson that I joined the platform with was great, unfortunately he didn't stay long. Cons Moveitpro's call center and move management software are an absolute nightmare. I can't express enough how disappointed I am with their services. The people they hire are simply terrible. It seems like there's a constant turnover of staff, and I can't blame anyone for wanting to leave such a dysfunctional environment.To make matters worse, the call center representatives can't even get the basics right. They state the wrong business name, which makes me question if they even bother to pay attention to the details. It's embarrassing and unprofessional.Their so-called "salespeople" are a complete joke. They lack any persuasive skills and are simply not cut out for the job. And I don't blame the ones who do have some talent for leaving quickly; who would want to be associated with such a poorly managed company?As for their move management software, it's a disaster. It claims to calculate quote times accurately, but in reality, it couldn't be farther from the truth. It's unreliable, glitchy, and seems to make things more complicated rather than streamlined. I can't trust the quotes it provides, and I can't trust the company to deliver what they promise.The cherry on top of this disastrous experience is their abysmal customer service. If you're looking for help or support, don't bother reaching out to Moveitpro. They seem to have no interest in providing any level of care or assistance to their customers.Overall, my experience with Moveitpro has been nothing short of inf Switched from [MoverBase](https://www.capterra.com/p/140135/MoverBase/) Wanted to try the call center Review Source RR Randy R. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Total scam !! Run for the hills" February 3, 2022 1.0 The software was very glitchy and you struggle to find leads in the system . Customer service is horrible and nobody ever knows what they're doing . Pros When you first sign up they promise the world and make it look like you're free to leave at any time and are very misrepresenting with the terms of contract Cons There are complete liars and completely scam you with a one-year contract by making you feel like you only committing to two months because that's all they ask for upfront Review Source TS Tom S. President Transportation/Trucking/Railroad Used the software for: ### "Best Moving Software, Hands Down... Don't mess with the other ones out there. THEY DON'T COMPARE!!!!" March 10, 2017 5.0 I have been using MoveitPro now for my moving company. We have tried 5 different software specifically designed for moving companies and everyone of the promised the world while trying to get my money but then when I became a customer it was like they disappeared. Several of them are no longer in development and the support is horrible, and then others look great and they tell you how they are the newest best thing and give you great cheap rates but then you get setup and there are more bugs than you can believe. With one company I actually lost business by using their software because when I needed it their system was down. Not to mention their was so many things that made no sense for my moving company or moving companies in general in their software. Then I found out that they were just a software company from another country that thought they new the moving business better than me. THEN I FOUND MOVEITPRO!!! They are owned by the same owners of a multi-million dollar moving and storage company that has been in business for half a century. I am able to use their expertise and the same software that a company of their size uses to grow my business. I have personally talked to several people of their staff and they are top notch. The customer support and training could not be better. I was amazed after I was a customer for about 2 weeks I logged in and their was a notification of about 30 new features in my system for free. I was shocked, I was like wow... They actually do what they say. And then... 2 weeks goes by and BAM... Again, another notification pops up when I log in and another almost 30 new features. This is amazing. Needless to say, I can't believe how awesome this company is and while I spend a decent amount of money with them each month I KNOW that i not only save that much money in time, I am booking about 20% more of my estimated moves because of the automation that MoveitPro does all in the background with my potential customers. I COULD NOT BE HAPPIER!!! Pros Support, Training, Constant adding of new features at no cost other than my regular monthly payment. Cons The only bad is I wish I found this software 3 years ago when I started my quest for moving software. Review Source AM Ashley M. Sales Consumer Services Used the software for: Less than 6 months ### "10 Star Customer Service" September 21, 2020 5.0 There are things about how efficient the software works that I do not like, but the team at MoveItPro are so amazing that I am happy to do a few more extra steps to complete a task because I truly feel like they are an extended part of our company. \[SENSITIVE CONTENT HIDDEN\], has been one customer support member that has helped us so much with all of our automotive emails and any tech questions! She is brilliant and so quick to respond! They all are though! I can not say one negative thing about any of the customer support employees. They all deserve a 10 Star review. Pros Wow! the Customer service with move-it Pro is like nothing I have ever seen. I feel like I have an entire team just waiting to help and answer any question I may have about their software program! They are all so very sweet and will help you will any issue you are having. Cons I feel like there are too many (click/steps) to do in order to get one job completed. I don't like that I can't write a custom email to my customers through the software program. I wish I could send a potential client an inventory more efficiently. Customers sometimes complain about how hard the inventory form is to fill out and submit. Reason for choosing MoveitPro We choose MoveItPro because they too were a Moving company first before a software program so we felt they would have good processes for us to get the job done the right way. Review Source SW Stuart W. Sales Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Daily MIP User" March 3, 2021 5.0 Support has been great with the onboarding and setup process, \[SENSITIVE CONTENT HIDDEN\] has been great with helping get everything set up and running and answering any questions that we've had Pros The software is easy to use in the daily functionality with estimates and dispatch being readily available. I like being able to track the business numbers from sales/estimates/actuals and keep all of my information in one spot Cons More integrations and customizations would be nice, but that may not be a system error as much as a unfamiliarity with the software. One specific thing would be having an "add custom item" button in the inventory portion of the estimate to allow for the non typical items. I would also like to see the clients contact information appear on the Account Data page for fast easy access for calls. Last request would be to have a manual send email bank for specific follow up emails that are not linked to the automation program. Alternatives considered [Supermove](https://www.capterra.com/p/200112/Supermove/) Review Source KC Kyler C. Owner/Operator Consumer Services Used the software for: 6-12 months ### "Poor Customer Service, To The Extreme " September 6, 2019 3.0 It's truly a shame that a company I had very little to complain about handled a situation so poorly. I have lost all trust in these people, and warn others looking into using this company that their money and financial information could very well be mishandled and left unprotected like mine was. Pros The company provided a quick response time when needed. Cons The people in customer service. I recently tried to cancel my monthly subscription, for which I was being charged per month for the entire length of time I used this service. When I attempted to cancel my subscription, I was told I would be called back, as my contract needed to be looked into prior to cancelling. Before I received a call back, my account was charged for an additional three months all at once. I was charged TRIPLE what I am normally charged at one time. When I received my "call back" after this charge was put through, the representative told me her hands were tied and that nothing could be done at this point. Review Source EV Elena V. Office Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Good experience, quality product." February 2, 2018 5.0 We save time by keeping initial lead time to one interaction potentially. Pros We use Moveitpro software for our local moving company, we love the professional look of the quotes that it sends our customers. Initially the software was easy to learn and the online support team was very helpful and answered our questions via chat promptly. Thank you cust support team! You girls are awesome! The software is easily manipulated to customize your preferences. The only complaint I had was initially the software was a little slow but they have totally fixed that! It now runs smoothly and I can have a quote sent before I get off the phone with the customer which is what we want. I would definitely recommend trying Moveitpro to help run your moving business. Cons Loading time, sometimes the inventory has to catch up to my clicking of items and I have to wait and make sure everything was logged. Review Source TM Tyler M. Ceo Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Bad company" January 28, 2020 1.0 The business is not one that you want to work with. They will lie to get your business and steal from you whenever they can. Pros This software doesn't have many pros. The biggest would definitely customer supports monthly phone calls but honestly we had to call them so much because of all the issues that not even all that helpful. Cons This company is full of bad people. They stole from my business and my personal account. With that being said the software honestly isn't that great. I constantly had users complain and eventually we had to switch. Not easy to learn and not very helpful once implemented. Reason for choosing MoveitPro They had a great sales staff. Promised me the world, certainly didn't deliver Review Source JS John S. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "I switched over to MoveitPro from another platform and I really like the service. " February 7, 2018 5.0 Helped increase overall productivity and organization. Pros The support team is very helpful. They walked us through the basic set up and got us to a point where we were comfortable using the system. From that point on there was a small learning curve, but the more we used the system we found it to be well organized and have many features our old system did not have. The overall use is very simple. Cons I worry about all cloud based systems failing at times, but we have not had any issues yet. They are still working out some small bugs, but it is good to see the team is proactive and working on the quality of the product all the time. Review Source DW David W. Co-Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Buyer Beware" February 24, 2021 3.0 In our opinion, we would strongly encourage anyone doing business with this company to hire an attorney first! You're going to need one! For them, their poorly written legal jargon is filled with loopholes and ambiguous language that will cost you hundreds if not thousands of dollars in billing fees as the contract is not written in your favor should you choose to discontinue using the software and their services. For them, it's all about the money. Deceptive language and statements made by their personnel cost us a lot of needless expense. The old Latin phrase "Caveat Emptor" (buyer beware) is more true than ever when dealing with these people! Find someone else to do business with before stepping on this landmine! Pros The integration of developing moving estimates was fairly good. Their modeling is decent. Customer service and training are useful for the most part. Cons Their software developers, managers and owners promised to adapt the software to our needs with certain modifications that would be beneficial to us and the industry practices that we follow. However, they are very much regimented to their view of how to do things in our industry and failed in their ability to adapt the product to fit our needs. Furthermore, they commandeer your business leads as a part of the "program." Not a good idea. Review Source DV David V. President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Absolute BEST!" October 1, 2019 5.0 Pros I have been in the moving business for over 20 years as an owner. I have been affiliated with Bekins, Arpin, Allied, National, and Wheaton. I used Chrisco software, Techmate software, Compumove, Windfall, and this is hands down the best I've ever seen, or used. I don't think I could run my business more efficiently without Move it Pro, Once you get it setup it really helps in every aspect of the moving industry. Well worth the money. But if you are on the fence on software please go with Move it pro. Their support system is 2nd to none. I could go on and on forever, but bottom line. To be successful and set you apart from other movers, I guarantee apples to apples the consumer will go with the Move it Pro salesman. I love it, and the people who work there are the best. Superior product and wonderful support. What else can you ask for? Thanks guys you're the best. Cons No cons, getting it setup to send direct emails might be tough, but they will help walk you through it and they are always there to help. Reason for choosing MoveitPro The features are never ending!! Review Source JH Jennifer H. Customer Relations Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best software for our company and the support is absolutely phenomenal." January 22, 2017 5.0 I have been using this software for several years for our multi-million dollar moving company. We do everything from capturing leads on our website, giving phone estimates, sending quotes, tracking referral sources, booking jobs, scheduling crews, managing HR, managing fleet, taking payments, digital / paperless bill of ladings, payroll, and so much more. Truly we couldn't be any happier with MoveitPro. It is a bit more expensive than most all moving softwares but the price difference is overridden with the additional business and money saved in time without a doubt. Pros Everything, The way it is all designed very easy for new users to begin using, the support, the automation of emails, and digital invoicing / BOL. Review Source NM Nate M. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best Option Out There!!" April 26, 2019 5.0 Phenomenal software at a great price! We will use this software for the life of our business. Pros The team at Move it Pro is so responsive when we have a question. Having the ability to chat with a rep at any time is extremely helpful, especially when working late nights. The software has made scheduling and day to day management so easy for us. Would definitely recommend! Cons I honestly cannot think of a CON at this point. Review Source CO CJ O. Self Employed Used the software for: 1-2 years ### "Great product with really great people standing behind their product!" February 2, 2018 5.0 Pros I have been in the moving industry for nearly 15 years and have used multiple programs, softwares, and methods for estimating and booking. When we transitioned to Move it Pro, we immediately became more efficient at estimating and organization. With MiP being web-based, it has allowed us to go paperless and manage invoices and clients from the field or the office. Emails, customer changes, invoices and receipts for our clients are now seamless. The dedicated customer service at MiP is top notch. They get back to you quickly and keep you posted on updates and changes. Cons There is a lot more that could be possible on the operations, but this is a developing product that I am sure sill ger there. Review Source SC Sherrie C. Office Manager Consumer Services Used the software for: 6-12 months ### "Best Customer Service/Great Product" April 23, 2019 5.0 Pros Move it Pro Software has helped us tremendously in growing our small moving company. The best part for us has been going from doing everything on paper to now having a calendar that we can all look at daily to see what is ahead, being able to bill customers, accept payments and send communications to our customers all from one place. Customer service has been exceptional. Honestly, I have never experienced such great customer service as that which we have received from Move it Pro! Cons We haven't really found anything about the software that we do not like. There are a few features that I hope they will add in the future, however. Review Source RC Rick C. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Review of MoveItPro" April 18, 2019 5.0 Over all, To me, this is wxactly what i needed. It filled in the gaps for my company, and allowed us to move up the ranks and not be just another local mover. It also gives us a more professional face to our customers. The software also makes the experience with our company much easier!!! Pros This is an easy question to answer. Im going to SCREAM customer service! I know these people by name and am able to get a hold of them 24/7 within 5 minutes. And any time i have even the smallest issue, they dont just tell me how to fix it, they do it for me, then teach me how they did it. Cons I am very curious if anyone has ever had a valid complaint to be honest. If i absolutely had to pick something to complain about (because that is what people do) I would say i think it is absolutely absurd that I no longer have the ability to tell my wife i work 18 hours in the office anymore. Because its saved me numerous hours by integrating with quickbooks and just being a very efficient tool. I had to watch chick movies the other night! Im not happy about that. Review Source JD John D. Branch Manager Package/Freight Delivery Used the software for: 1-2 years ### "Move it pro user" October 14, 2020 5.0 Excellent Pros Very user friendly. Communication with help center is beyond Phenomenal. Cons When any editing is needed to a booked move it unbooks the move and you have to rebook the move. It’s really the only thing that I dislike about the software. Switched from [Vonigo](https://www.capterra.com/p/123572/Vonigo/) Ownership made decision. Review Source VC Vincent C. Co-Owner Logistics and Supply Chain Used the software for: 6-12 months ### "Great Software, Outstanding Support Team!" August 21, 2018 5.0 We have already recommended it to business associates who are starting their own company. I've used other Moving Industry software and it is ugly and unappealing. I am still learning to utilize the full benefits of this powerful software and in turn it is helping our business achieve its full potential. Pros What we like most about this software is that it can be tailored for our specific needs. The answers to our questions are a simple chat away and the support team is very helpful and friendly. Also, we feel a part of something "bigger," meaning we don't just feel like another "user." The team actually knows who we are and seems to genuinely care about us personally as well as the successes of our business. Cons Some of the functions need formal training to figure out and to navigate....but then it forces us to utilize and interact with the support which is great! Review Source BH Blake H. Operations Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Exceptional Customer Support!" September 18, 2020 5.0 Pros Every time I have had a question Move It Pro reps like \[SENSITIVE CONTENT HIDDEN\] have been there to guide me and hold my hand all the way through. Everyone is always positive and they truly have a great ethos at their company. I always feel comfortable and encouraged by their ongoing support. MIP is a huge benefit to our company. Cons The inventory page is not always equipped with specific pieces of furniture that some of our customers have. Review Source CC Christophe C. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great customer service " December 16, 2020 5.0 Pros If ever i have an issue the team is prompt with a resolution. \[SENSITIVE CONTENT HIDDEN\] are always there when I need them most. And its a great start for a one-man admin team. Cons A few things i hope to change in the future as far as access and functionality with out having to contact support and limiting access to what crew members vs drivers/crew leaders can see. Review Source RC Russell C. OFFICE ADMINISTRATOR AND DISPATCH Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "MOVE IT PRO SOFTWARE IS SIMPLY THE BEST" April 16, 2019 5.0 Very happy with how this cloud based software has helped our company (Green Apple Moving) step our game up and usher us into the next digital era. We are nestled deep in the Rocky Mountains which offers its own set of challenges and I am so grateful to be on the Move It Pro team. Pros The "round the clock" customer support is unreal and so helpful. I work 8 days a week and holidays too and someone is always there to help me out. Live messaging almost all of the time. I wouldn't want to tackle my job with anything less than what this cloud based software has to offer. If you're wondering weather or not to jump on this wagon..... DO IT!!! Cons I can't edit the quotes I make with out completely removing it from the schedule and rescheduling it. I would like to be able to print more invoice notes on the paper BOL. There are not enough Elizabeths! Clone that woman please! Review Source TS Tim S. General Manager Package/Freight Delivery Used the software for: 6-12 months ### "The best moving software keeps getting better!" September 28, 2018 5.0 Great and quick customer service whenever there is a question. Very easy to use! Pros Cloud-based so you can access from anywhere. Individual access so you know who did what changes. Automatic emails and SMS being sent out for follow ups. Cons The website is not exactly mobile responsive on a mobile device. You need to pinch and zoom to be able to read and click on the right links. Review Source RK Rebecca K. Customer Service Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best Moving Software!" April 12, 2017 5.0 I use this software every day and absolutely love it! It does everything quickly, easily, and efficiently. Definitely the best moving software for growing your business faster and giving your staff the ability to get everything done within ONE system. HIGHLY RECOMMEND. Pros ease of use and efficiency! Cons nothing! Review Source JP Julie P. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Simplicity and Manageability" March 11, 2021 5.0 My experience has been great! \[SENSITIVE CONTENT HIDDEN\] has always been available to guide me, train me, and trouble shoot any issues that have come up (mostly user defined issues) she is friendly and has fantastic customer service skills. Pros I love that it is personalized to my company, everything is digital, I can manage my trucks and teams efficiently. The appearance is professional. The amounts entered are easily changed to suit our customers. Cons I am excited for the packing services to be completed. Switched from [SmartMoving](https://www.capterra.com/p/180048/SmartMoving-Software/) Was not satisfied with the software. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.