Who Uses This Software?

Small businesses, freelancers and entrepreneurs.


Average Ratings

129 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
  • Pricing Details
    Pricing is between $15 and $19/month, with differing features in each tier.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Billy
  • www.billyapp.com/
  • Founded 2011
  • United States

About Billy

Billy is the most user-friendly accounting app for freelancers and creative professionals. Invoice your clients, get paid for your work and track your business expenses. Billy has been voted the easiest-to-use accounting software by Capterra because it was designed by freelancers for freelancers. Try it for free today!


Billy Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

Billy Reviews Recently Reviewed!


Limited features, but excellent for those features

Nov 16, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use, the simplicity of getting started, the clean and minimal look of the invoice templates.

Cons: There are not many bells and whistles, and that's what makes this program so simple and easy to use, but this also means some very useful features are absent -- features which are NOT complicated and should be the norm. For instance, there are two (2) features which are not overly complicated, and yet, would be very useful, if we had them:

1) Let us hyperlink a term, with a URL. I am invoicing for content, and need to reference a URL where this content can be reviewed. I must cut and paste the URL as plain text, and cannot hyperlink it to the URL. This is tedious and looks amaturish.

2) Let us have a text / narrative / summary field at the BOTTOM of the invoice, instead of the top. There is a "message box" at the top of the invoice template, which positions itself immediately under the client's address. This is great for a simple greeting or other short message, but what we really need is this same feature at the bottom of the invoice, also, as a summary, or to include a narrative of some kind that gives a bit more detail on the invoice charges, or confirms a special arrangement or a message between me and my client, which may be too long to put at the top, where it gets in the way of the most important information -- the invoice details / charges.

Overall: Prior to using Billy, I was using Freshbooks. Their prices skyrocketed recently, with no real improvement in features or other details which warranted the price hike. That's the reason I came to Billy, but then I was happy to see that something else was the happy result -- I get paid faster. Freshbooks invoices and the system for logging in, paying, viewing, printing, etc., must have been tedious for my clients, because the same clients getting Billy invoices, click and pay MUCH more rapidly, with FEW hiccups in the process. Simply put, with the same business, and the same clients, I get paid more often, more quickly, and with less administrative time. That's a huge win.

Fantastic. The competitors can't keep up.

Nov 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The best thing about Billy is the ease of use. Now usually ease of use means "it doesn't do much."

WRONG, this is a powerful bookkeeping program. I recommend it to all my clients. You could invest more in other programs, spend time trying to figure them out, set it up wrong, pay a consultant and then only use a small portion of it, but with Billy you can do it all. (If you want they have a list of accountants and bookkeepers who use Billy and can help - but you won't need their help.)

The other big PRO is that this software is rapidly and constantly improving.

Additionally, they have a community of users who are very active in helping one another. This community also provides suggestions on how the software can improve and Billy listens. Go ask for improvements with any competing accounting software packages and you'll find you're wasting your time. Billy listens and then acts.

Bottom Line: If you are an entrepreneur you don't want to waste time or money get Billy. You don't want your employees to waste time or money get Billy. If you want to keep track of your money get Billy. If you have time or money to waste get some other program and THEN when that doesn't work like you wanted it to get Billy.

Cons: The one thing that I like least about Billy is that they don't connect with every bank. Granted, I use a small regional bank, but it is my bank and I get special treatment at my bank. I'm not going to give up Billy just because it doesn't (yet) interact with my bank.

Vendor Response

by Billy on September 12, 2018

We just updated our banks to include thousand more. Please try again to see if your bank is now supported.

For someone who struggles to keep the books, Billy became my new best friend overnight.

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Income and expense overview - I always know where my money is and isn't, Creating Invoices is almost too easy, just enter the details, generate a PDF (with your company logo on), and email to the customer, done and dusted. Bills, scan, upload, everything in date order, I always know whatI've had to pay out, and to which customer to deliver their final invoice.

Top customers and Top vendors, AWESOME feature, s much information from these two tools can be streamlined, who is happiest with what I do, who do I need to check in with so I don't lose a client, cost per vendor, find a cheaper better way to save money, yet maintain the same level of service I've personally come to expect, always streamlining :)

Seriously, this is the greatest app in my arsenal, don't believe me, TRY IT FOR YOURSELVES, Billy really does deserve a 10 star rating.

Cons: There are two things (one I know is happening), and one that would just be a cherry on the cake. The first is currently no way to link UK bank accounts, although I've been told that will appear hopefully Q2 this year, the only other feature I feel is needed, is a personal diary/journal & a personal calendar. I do a lot of meetings, it would be great to integrate new clients and their idea's from the initial meeting as part of the historical process and the calendar because it's always a useful tool to share information with to whoever is working with you. There the only things that for me would make Billy the ultimate app for anyone.

Overall: Joy beyond belief, My accounting and bookkeeping skills were causing me a nightmare, now, I actually sleep better knowing I'm on track, the product is awesome.

Vendor Response

by Billy on September 12, 2018

Hi Trevor,

We just updated our bank technology and will likely support your UK bank.

Please try to connect it again.

-Billy

Capterra loader

Easy to use Accounting Foundation, Impressive Road Map

Nov 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For the first time in 20+ years accounting is not a frustrating and overly expensive task. Billy has provided my companies a easy to use and nearly complete solution that does not cost a fortune or hold me hostage. Using Billy has saved me countless hours each month for the past 18 months. It's streamlined and logical workflows, dead simple invoicing, and reasonable fees make Billy a real winner for small business.

Cons: The only gotcha with Billy is their integration with PayPal accounts is not as clean as it could be. The company is on the right track and should have this issue resolved shortly. The support team at Billy has been fantastically helpful and understanding. They not only know accounting, they know how to help people.

Overall: Billy is a small business accounting lifesaver. I love how Billy saves me time in day-to-day operations and keeps me compliant with my books. My accountant even loves Billy (and she used to recommend that "books" software). Thank you Billy!

Capterra loader

Great tool but needs some improvement

Nov 16, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I loved it once they connected the banks integration. This makes it very easy to do a reconciliation with your bank. The interface is great, and the reporting works good too.

Cons: It should be more customizable and we should be able to remove "unreconciled entries". Currently the only way to remove those is by uploading a .csv file which make is very time consuming to get everything up to date. Also we should be able to break a payment into different customers. For instance, I import payments from Stripe, but I have to attribute all the payments to the same person because of Billy limitations.

Overall: I definitely like the tool, but it needs some improvements in terms of giving more control over the numbers to the users. Delete, void, etc.

An accounting tool with a lot of potential

May 05, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: First and foremost, I really appreciate that the development team are working so hard to make their users happy and constantly improve this tool.

I purchased this tool last summer during an Appsumo sale knowing that I would probably need to wait a little while to implement Billy into my business. At the time, it didn't offer features that I required for invoicing, tax management and bookkeeping.

I implemented this tool a little over a month ago and have been fairly happy since then. The dashboard is easy to navigate and once I got the hang of how to properly account for multiple currencies it was even easier.

I've reached out several times to support and have typically received prompt responses, though they are not always helpful (received links to help pages without images or tutorial videos that definitely used to have those support tools embedded). As with most support teams, patience is important.

Overall, I think Billy has the potential to be a really great small biz accounting tool and I've decided to stick around because of this. My plan is to reassess the software and how it is meeting my needs at the end of 2018 and decide if this is still the right fit for my business.

Cons: I really, really need the ability to add and track multiple tax lines. I'm in the process of figuring out a workaround, but it will likely mean tracking some of my income through a separate tool.

I also wish that the weekly office hour meetings (or a summary) could be made available in an archive for those that can't attend.

A simple solution that inexpensively provides all the functionality of the big guys

Oct 04, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Billy is very easy to use, with lots of tutorials to help you set it up correctly, the first time.

As a cloud-based solution, it can be accessed from anywhere, on any platform.

It has all the functionality needed in an accounting platform, at a very inexpensive price.

The team is constantly developing/tweaking areas within the application, providing even more functionality while making it even easier to use.

Overall: I really like the electronic invoice transmittal - it adds a lot of validity to my company, as does the ability to pay electronically.

Simple, But Powerful

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I'm extremely satisfied with my decision to switch to Billy. I've been using the software for a little over two months.

I've developed some pros that I thought set Billy apart from some its competitors. Additionally, I've provided some cons to make people aware.

PROS:

- Ridiculously easy to use.

- The ability to reconcile -- most invoicing and billing softwares do not have this, and if they do, it's extremely complicated and hard to use.

- Customer portal (where customers can see past and current invoices -- paid, outstanding, and overdue)

- Recurring invoices

- Automatically import bills into billy by forwarding them to a Billy email address

- AMAZING customer service. All of the questions and concerns I've had have been addressed extremely quickly.

CONS:

- Some features are lacking

While Billy has a ton of amazing features, there are some features that they lack. See below:

- There is no CC option when sending recurring or regular invoices. In order to send to more than one person, you need to manually choose the contact and send. This can be extremely inconvenient for people who have a lot of recurring invoices that get sent regularly to more than one contact within an organization.

- It's a pain to reconcile batch invoices. If you have any sort of payment gateway that batches transactions into one lump sum (stripe), it's a little time consuming to reconcile. Evan generously provided me with a guide on how to do it, but it takes quite a bit of extra work than it does with normal transactions.

- There are no recurring bills. If you have bills that you usually get every month, you need to manually put them in each time you get them.

- There is no option to take out Billy branding within the invoices you send.

Capterra loader

Simple Invoicing

Sep 17, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: A basic, fairly easy to use platform for creating and managing invoices. It's utility is fine, it does allow my clients to pay us through their invoices. It's because of this, that I give it a mediocre rating. However, I think there is room for improvement.

Cons: This app lacks the design and integration capabilities of its competitors and they seem to have been experiencing some growing pains lately. The templates are basic and allow for minimal changes in font, some color, and logo changes; that is about it though.

Our company uses sales decks to issue quotes for projects and it would be great if I could integrate billy invoices into that, however design compatibility aside, billy invoices can only be structured vertically, not horizontally, which is how our deck are orientated. We've also experienced some glitches in notifications and connections to stripe, which is the processor they use.

Overall: 5/10. It works, it's simple, but it doesn't give me all the option and tools that I would like when it comes to integrating and designing invoices. They just don't match up with the design scheme of my company and because of that, we have switched services, although it should be said, it's been a lot higher of a learning curve with more the complex platforms we've switched to.

Vendor Response

by Billy on September 21, 2018

Hi Nate,

Thanks for your honest review. You are right that we are simpler than some of our competitors (though not any less powerful!). This is how we keep our costs low and our prices low for new entrepreneurs. It also helps small businesses who don't have accountants keep their books organized on a budget.

I am sorry that our invoice designs didn't work out for you. It sounds like you have a design focused business and I can understand the need to have even more control over how your invoices look.

Our invoice templates are clean and elegant and very customizable for most small businesses with levers for font type, color and style as well as logo placement and even background colors.

Thanks again for giving us a try and best of luck with your business!

-The Billy Team

It's no Quickbooks, but it works well

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Disclaimer: I purchased the Appsumo version... SO it's well worth the price for me. There is nothing too special about it -- its accounting software!

Cons: It doesn't have the integrations Quickbooks or Xero does. AND the biggest flaw is, it's so new - will your CPA know how to use it? Will it integrate with their systems?

Overall: It's accounting software... What more do you need to say!

Vendor Response

by Billy on March 08, 2018

Could you elaborate your comment 'It's no Quickbooks". Taken literally, it's plain that we are not Quickbooks. What is it that QB does that you'd like us to do? That type of specific feedback helps us get better.

Also, if we're accounting software, for what reason would we need to integrate with another accounting software? Xero and QB don't integrate with each other...Please explain that use case so we can better understand what problem you're trying to solve.

Thanks.

Capterra loader

SMB & Freelancers, BILLY TO THE RESCUE!

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and it's integration with Stripe. Easily setup your products or services, and create recurring invoices to your clients. They make payment easy too!

Cons: Stripe fees, but that's not their fault. Would like to see a PayPal integration since it's just as easy as a Stripe integration.

Overall: So far, I'm satisfied. They do the hard work at keeping track of business revenue p&l and also tracking receipts via their mobile app. Just scan and upload to their website. I personally love this app and think it will help me grow my company to the next level. Your Bookkeeper will love it too, as it has easy exports for your business data & taxes.

Customer service was terrible. Very frustrating. Tried hard to make it work for several days

Jun 14, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Looks pretty. Wish I could have used it. Looks amazing from the surface. Customer support was terrible.

Cons: I don't know WHEN I have more frustrated with a companies 'service'. VERY frustrated. I was excited about this deal and jumped right on it. I tried syncing with my Cap One Spark business account (from my phone) and it didn't work so I emailed asking if this really wasn't an option. I got a list of 9501 banks emailed to me NOT in alphabetical order. What am I supposed to do with that? I tried the chat option and explained when I added my cap one account it pulled in my PERSONAL banking details and not my business accounts which made no sense. They told me to talk to cap one, which I did. Then I tried adding my business account info again and it kept reverting back to my previously synched personal accounts. Frustrating. So I went ahead and added my personal bill account and then deleting it and hoping that would work. Nope. I tried calling over and over and it was always busy. They take forever to respond on chat and were not helpful at all. I finally got ahold of them and they said they dont have phone support. Free support Email: support@billyapp.com Phone: (800) 241-7365 Help center: www.billyapp.com/support That's right on the dashboard when new users sign in. I get ahold of them via chat and Joshua suggesting 'bombing' the account and starting over which I did. He said 24 hours later I could try again and hopefully it would work that time. Even though nobody did anything to help it work the next time but maybe so. Here we are over 24 hours later and, of course, it pulls up my personal (not business) info. I give up. Incredibly frustrated by the terrible response, being sent a list of 10k sites to dig through, being given a number they DON'T answer, having chat and not being very available.

Capterra loader

An Amazing Alternative to Other Accounting Programs

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most about Billy is the ease of use. It's simple to get started and get your bank accounts set up and create invoices, quotes, etc.

Cons: What I like the least about this software is that I have two businesses that I use Billy with and because it's cloud based I have to log into two differnt accounts, one with chrome and the other with firefox. It makes it complicated if you have more than one business as you will need different log-ins and subscriptions. It would be awesome if they could expand it to contain multiple businesses with the ability to simply click on the business name and change to another business.

Overall: I have really simplified my workflow using Billy. It's been a great tool to use to set up recurring invoices for some of my clients.

Vendor Response

by Billy on September 12, 2018

Hi James,

You can actually have one account with multiple organizations.

With that setup, you can have one login for all of your orgs.

Please contact our support to help you set that up.

Capterra loader

Has excellent potential but still has some way to go!

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Billy provides a simple solution for accounting that is specifically designed for freelancers and agencies. It has a great user interface and is very easy to use. It is solid and I have never had a problem with.

Cons: The fact that key features have taken so long to evolve. I am talking about no PayPal integration and the fact that bank syncing has only just arrived in my country. The most annoying thing is that whilst key features are lagging behind the team are investing users money in having season Billy logos designed, which quite frankly is ridiculous. Their community management needs work as well.

Overall: It makes complex accounting simple.

Vendor Response

by Billy on September 12, 2018

Hi Gary,

You didn't like our pumpkin head Billy face :(

I have "install" Billy to my clients. No worries from then!

Jun 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity, clean interface and free customizing of Chart of accounts.

Lot options for exporting in xls format (i love excel).

Cons: It have some minor things about local settings and shortcuts but it minor things! Thanks to friendly support i don't worry.

Overall: Loyalty from my clients, Easy access to help and advice them for they everyday matters.

Clean data with easy exports for further analysis.

Capterra loader

Billing Clients made Simple and Easy

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Billy has such a memorable name yes, it is for billing. I love the ease of creating invoices and Billy does the hard job of accounting and tracking. Plus,

Cons: New features are rolling out too slow. Perhaps, I live in a place where there is no sale tax. However, the invoices created by Billy must include a lot stating Tax = 0 dollar in the past which just was got rid of lately.

Overall: I just love Billy. The name is great. The interface design is great. And it is easy to generate and track invoices.

Capterra loader

Easy to use and reliable

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've been using Billy for more than a year now. It's very easy to use and reliable. It meshes seamlessly with Stripe (and other payment processors, but I don't use them). When I've had occasion to contact customer service (once or twice), they've been quick to answer my question. Note: There are online accounting features to the software that I don't use, because I prefer to use my own spreadsheets. Nothing against Billy, but I choose not to use them.

Cons: I'm really reaching here, but it can be difficult to find where to go to change the wording of their default emails. I've had to drop a note in the customer service chat to be reminded how to do that. And the answer came back quickly.

Overall: I'm a solo freelancer who does all my own billing. I'm happy to have such a simple solution because it saves me time and headaches.

Accounting for Non-Accountants

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I bought Billy because I needed an affordable, easy to use system for my Freelance business. This was easy enough for me to set up, includes room for me to grow with it's extended features and is something I can hand over to an accountant when I am ready. I love that I can collect payment from the invoice and take many forms of payment

Cons: I just an not a numbers accounting person and really dislike this stuff so I procrastinated on set up items that will help me and iddn't utilize help docs as much as I shoulda

Overall: This helps me be more efficient and keep track of my accounts a bit better. I am still not utilizing all the features correctly or to their fullest but have hopes to get there. The key thing for me was being able to get up and going quickly and if not using all the features to at least have them more complex and dual entry accounting options available

Better than quickbooks, but still not the best

Nov 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple and fully functional accounting & billing system that has multi-currency invoicing

Cons: Doesn't have recurring expenses, unable to generate customer statements, unable to apply a discount % or amount in an invoice.

Website is not mobile responsive.

app name "billyapp" sounds 'Naff', when i tell clients to check their email for our invoicing system sent from "billapp"...

Could I use my own custom domain or you use another domain to send emails?

Overall: I've used quickbooks, freshbooks, xero. Billyapp does fill in the gap, but some extra features (mentioned in the cons) will make it #1

Vendor Response

by Billy on November 23, 2018

You are able to create customer statements and apply discounts to invoices. Please contact our support for help.

Extremely simple and great to use

Aug 25, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use and easy to get started.

Great simple accounting interface with all your necessary reporting

Cons: No inventory management if you need it.

Would like to see a PO module in the software in the future

Overall: Setting up and getting started was super easy. We use this software for a retail store selling appliances, so lower volume of transactions a day makes it super easy and to track customer purchases.

Vendor Response

by Billy on September 12, 2018

Hi Jonathon,

You can create a PO module by renaming Estimates to PO in the template.

Contact our support to learn how.

-Billy

Awesome Invoicing Made Easy

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use

Great presentation

Affordable

Great customer service

Nice features

Cons: Honestly I'm very pleased overall with everything.

Overall: We use Billy for invoicing, quotes/estimates, as well as keeping up with our business expenses. Our customers have given us great feedback, especially being able to pay online through the invoices we send. Our money processes in a reasonable time as well. Overall, the presentation is outstanding. Very clean and easy on the eyes, not to mention easy to use as well. Can't say enough good things. Also, we had one slight hiccup, only once, where we couldn't get an invoice to send through email. Customer service/tech handled this quickly and we have had no issues since!

Billy runs our small business

Aug 26, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple interface, exceptional customer service (considering it is free), and I can access it from any device I want.

Cons: Not much to dislike so far. It is a fairly basic program, so if we had a larger or more complicated business, I could see it maybe not being as useful.

Overall: My wife is an independent hair stylist, basically she rents a chair. We have been using Billy for our book keeping since we started it in mid 2015. It is everything we need, and for being free you absolutely cannot beat it.

Great cloud based accounting g and invoicing solution

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use of available features; accounting section is pretty good too and certainly creating expenses based on uploaded receipts is a plus.

Cons: Needs number of features: customer statements, better VAT handling for Irish annual Trading details return

Overall: Using BillyApp for over a year now and we are very satisfied so far with its performance. There have been few issues here and there but sorted by fast support.

Great for a startup

Nov 20, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Billy software is very easy to use, pretty trivial.

Cons: Billy lacks a lot of features as the company grows and advances, also does not have an actual app that you can use from mobile device. It is very limited in its use to receipt captures only.

Overall: Good, but would only use for the beginning year or two of a startup. Definitely not for advanced features or book keeping.

Capterra loader

Basic but just what I need

Nov 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I find the software very simple and basic. It does exactly what I need it to, with no complications or awkward stuff. That being said i am an accountant and I know what I'm doing - might be a little bit too basic for a total beginner....

Cons: Billy is still very much in start up phase, and not everything works exactly as I would want yet, although I think they are heading in the right direction. Over the last six weeks or so I finally managed to connect my bank account nd transfer transactions automatically - once I manage to connect my Paypal account too I will be in heaven

Overall: I amsaving money compared to my previouse accounting package, but this is much more simple and streamlined.

I have been using Billy for about 2 weeks and I love it!

Sep 19, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how you can setup accounts for your employees to log in to send invoices, This software allows you to setup recurring monthly invoicing (which is awesome). You can upload your receipts and keep track of expenses all in the same app.

Cons: The invoicing can be a bit of a hassle until you get all the items input into the system. But, it does work great. I can't update my banking information yet. I contacted support and they are aware of the issue with my bank, and they are getting it fixed and said in October it should be up and running. This is a new company and I do love the platform so I don't mind. I think this was a great investment for my business.

Overall: This software was used for invoicing our clients and managing expenses. We are transitioning (slowly but surely) to only using this for all our invoicing needs.

Capterra loader

I can track my own finances

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple learning curve, easy invoicing, white label branding

Cons: growing pains of a young software but their support is good at keeping me updated on things

Overall: I was intimidated by leaving the spreadsheet and shoebox method of accounting. With very little time and some help from support, I was tracking my income and expenses, categorizing transactions in a way that makes my accountant happy, and invoicing my clients from one integrated platform.

I use it daily and recommend it to friends.

Accounting is boring... not with Billy

Jul 11, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ok, I got this software to help our company with our accounting. We have clients in multiple countries and with different currencies, so Billy is super easy to use and if you need the support is fast.

Billy is also a double entry software, which means its fully compliant with the rules of accountant.

I know, accounting is boring, but at least with Billy can be easy.

Cons: One thing that bothers me is the lack of recurrent charges. They do have recurrent invoices capabilities, but the recurrent charges would be an awesome add-on.

They said they will add it, if they really do, the software will have ALL an entrepreneur needs to keep things by the book:)

Overall: Made my life way easier when doing business in multiple Countries. Accounting is a serious thing, and Billy is used by many companies.

Capterra loader

Billy Rocks!

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Billy really makes your accounting easy! I recommend it to all of my friends, as I hate accounting and this software makes it a breeze.

Cons: Nothing is bothering me so far, and it keeps on improving.

Overall: Well done, great job on the app! Keep up with the good work!

Accounting tool for non accountants

Sep 07, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The UX is made for non accountants which is great. You intuitively understand where to click and how to do the different processes and the customer support is fantastic.

Cons: The accountants don't like it. This is a con in a world where the accountants often decide what software to use in their domain. The problem is apparently that some of the features are built in a way where you can mingle around with the accounting so the balance in accounting terms does not fit. Would recommend the product for smaller companies, but once you grow bigger it is harder to use.

Overall: Great experience. Especially after trying other similar products which are not as intuitive.

Capterra loader

Helpful system

Nov 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Brings my clients and work together in one accounting program.

Cons: takes a bit to learn unless you know accounting software. For someone who uses pen and paper, changing over was a little slower than I would expect.

Overall: Very helpful and nice customer service

Superb accounting software

May 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Credit and debit and expense on 1st page and balance sheet too and manage like you and mail invoice

Capterra loader

Billy has revolutionised my business

Nov 16, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Billy's recurring invoice function, estimates and quotes are integral to my business

Cons: It took many months for my bank to sync, and this function still seems clunky to me.

Overall: I love Billy, and every update bring great new functions - keep it up!

High Expectation ... NOT MET!

Oct 23, 2018
2/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: - Easy to use

- Clean interface

- Great Invoice design

Cons: - Support is very weak.

- The tool is missing major functionality.

- Bank integration just came a few weeks back, but it is not stable.

- Stripe is not stable. In many cases, the customer paid but payment was not captured. This led to an embarrassing situation where we keep following with customer to find out that they already paid!!!

- Stripe payment can not be re-consiled! I have been told that each stripe payment has to be for 1 uniqe customer, which can not be the case! Stripe combine multiple payment together before payout is sent to bank.

- Billy's US Management is sensitive to critics.

Overall: Overall, I have a mixed experience. I like how easy to use Billy, but it never organized my accounts! I eventually moved to another accounting platform, but from time to time I use Billy's invoicing system.

Easy accounting for right brain thinkers....

Apr 28, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Recurring invoices

Cons: There are one or 2 features I'd like to see.

1) I'd like the recurring billing to recognize any price increase etc made in your inventory.

2) Would like the 'Description' included in the table view.

Overall: As a graphic / web designer using my left brain is tough, so accounting certainly does not come easy. Our rep makes it so easy for me. It's super pretty interface presents the right information in the right places - which is probably why right brain thinkers like me love it!

Recommendations to other buyers: 1) I'd like the recurring billing to recognize any price increase etc made in your inventory. 2) Would like the 'Description' included in the table view.

Capterra loader

Fast and friendly bookkeeping

Nov 16, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is very clean and fast, issuing and invoice is very easy. You can create quotes too and send directly to your clients.

Cons: Still in early stages, but it's heading in the right direction. I find the lack of translations limiting. For example you can not issue an invoice in other languages than English.

Overall: My experience is still good, I like using Billy. As the time of writing this review Billy is my current invoicing software. I like how fast it is, It just lacks some advanced customization features. Even though the needed features are on their roadmap for more than a year now...

A simple and intuitive way to collect money from your clients.

Nov 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use software, intuitive, and has a great UI. You can even see when a client has viewed your invoice.

Cons: There is not much I don't like about the software other than it needs more payment options. I like Stripe but I would love the option to use PayPal with some clients.

Overall: Easy to collect payments from clients. It's as simple as that.

Perfect for simple, repetitive billings

Apr 29, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use- quick customer set up for both companies & individuals as well as easy products billing codes set up

Cons: When emailing a bill, Can't customize the email wording when to have several pre-set templates, i.e.; 2nd notice wording, monthly, quarterly, annual bill, different salutations, etc

Overall: Easy tracking of paid & unpaid bills

I use Billy for my Accounting. Bills in, Bills out

Nov 16, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great interface and reporting. Syncs with all the bank accounts I need it to. Great support team. They offer add-ons to help you understand your bookkeeping

Cons: Missing some features. Ability to accept partial payment Bank Transfers through Billy Some issues with Stripe All are being worked on

Capterra loader

Definitely great for small businesses!

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use

Low monthly fee

Great customer service

Quick upload receipts feature which allows for quick expense records

Professional invoices

Easy to add discounts and corrections on invoices

Cons: It is a little 1 dimensional and lacks a bit of features

Capterra loader

Best Online Invoice Maker

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This was quick to set up and add customers and products.

Cons: The invoice template is hard to change and hard to customize.

Overall: We first started using the free version and eventually moved to the paid version and are very happy with how it has worked. We are able to create invoices outside of the office on the road and accept payments online.

Naming My Firstborn Child After this!

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Billy has been an unbelievable asset to our company and we can not say enough great things about this product.

Cons: If saving your time and your money is a con that would be the only bad thing that I could say about Billy!

Perfect for my small business

Nov 16, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use combined with the number of features available in Billy.

Cons: There are some customisation options that are missing, specifically the ability to change dates to the format used in Britain (dd/mm/yy). I'd love some integration with other software that I use as well.

Overall: I do all of my invoicing through Billy which works very well. I'm moving into selling products as well so will utilise Billy for that as well.

Capterra loader

Great software for small businesses

Nov 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is super easy to use and all invoicing and accounting features required for small businesses are included. Great value for the price!

Cons: Lack of translations available for templates. I would like to have templates available in other languages or be able to translate all text variables myself.

Overall: The team is very communicative and provide a great support when it is required.

Core Of My Business

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I can really see how my business is doing, what my profit margins are and where I can adjust certain things. I run a lead generation business out of my home, and before I wasn't quite aware of how much was going out and how much I was bringing in, Once I got billy I could easily see where I could cut some unneeded expenses.

Cons: I would love to integrate the invoicing with my call tracking system (analytic call tracking) like ninja invoice can do with zapier. That would be great

Capterra loader

Billy has been a great choice for managing my books.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like how easy it is to figure things out in Billy. I also like that things are customizable because I have more than one business that I send invoices for.

Cons: I don't like that it takes a few days for us to have money deposited into our account. I would like the option to use PayPal as a processor as well

Billy is getting better and better

Oct 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The CEO is friendly and supportive. He really wants small business owners to succeed in business.

Cons: The double-entry could be a little better. Prefer to have less friction and time to confirm the entry.

Overall: Very supportive CEO and community. I don't think you can find an atmosphere and community for other accounting software.

Billy, my online accountant.

Jun 08, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: They support all major currencies, and some international banks. Have to request if your bank isn't supported.

All transaction fees are with the payment processor you use, either Paypal or Strip.

Cons: Doesn't seem Cannot change the VAT value to suit different country.

No language translations.

No paypal payments... only Stripe is available.

Vendor Response

by Billy on September 12, 2018

Hi Cammy,

You can actually change VAT or TAXes to say what ever you like.

Please contact our support to learn how.

-Billy

Capterra loader

Easy to use & does everything you need

Nov 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Very easy to use web interface

- Nice statistics, automatically calculates vat for tax return, informative dashboard

Cons: - Unfortunately my Bank isn't supported yet

- Some more customization-options would be nice

- The API could be simplified

- No recurring expenses

Capterra loader

Easy to use, Clean design, Efficient functionality

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how clean of design it is. After being bogged down by other programs for years, Billy does it best.

Cons: I wish that I could create a recurring expense and that there would be Zapier integration so I could link this with my proposal software.

Overall: In general, Billy is great. It handles my needs seamlessly for invoicing clients and keeping track of everything. I haven't done taxes yet with it so I still have to see how well I can import the info into TurboTax.