# Reach App Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Reach App the right Donation Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154224/REACH/reviews --- Reach App 5 (7) [View alternatives](https://www.capterra.com/p/154224/REACH/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 11th, 2026 # Reviews of Reach App Ease of use 4.6 Customer Service 4.8 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Faisal N. Manager Marketing and Advertising Used the software for: 6-12 months ### "Donation Software help for Non-Profit" June 22, 2021 5.0 Pros We performed a lot of research and found that no other program close to REACH. After much consideration, we have come to the conclusion that REACH APP is superior to all other programs. REACH's customer service is outstanding since it offers donor transparency and usability, as well as a simple interface. They have not only swiftly fixed any issues, but they have also really listened to us and other customers in order to improve their tool. It can, for example, assist your company in becoming more efficient with time and resources. It can help you scale up your fundraising efforts, even if you're already successful. Fundraising Event management CRM Relationships with donors Data collection Campaign analytics Best benefits so use this software. Obtaining comprehensive information on supporters Obtaining reports on particular elements of your fundraiser Metrics for individual fundraising campaigns are being tracked. Keeping track of the number of supporters that have shown an interest Organizing supporters into distinct groups based on criteria Registrations for fundraising activities are now being accepted. Sending messages to donors, such as invites and thank-you emails Cons Any fee imposed on donations is undesirable, but costs are fees. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Review Source LN Linda N. President Non-Profit Organization Management Used the software for: 2+ years ### "Game-changer for our Non-Profit" February 9, 2017 5.0 We did a lot of research and there isn't any software that comes close to REACH. Whether it be our church planter, widow or orphan sponsorships to our various projects, REACH has been able to help us advance our program and communicate with donors online professionally and in a timely manner. Not only that, they offer peer to peer fundraising, campaign management and a simple shopping experience. Our internal team: Historically, our team members had to have an intermediate level of understanding of inDesign, our database, Photoshop, HTML, Excel, Word (merge), and Lightroom. REACH's simple interface allows us to do all of our communication, edits and merges inside the tool quickly and professionally. We are also able to give or restrict user permissions to keep usability simple for a variety of team members. Team members can post information to an online sponsorship, supporter or project and/or create attractive pdfs to send to donors. Donor Relations: Our donors love that they have 24/7 access to their sponsorships or projects and are able to adjust their donations as needed. Customer Service: REACH's customer service is excellent. Not only have they resolved any challenges quickly, but they have really listened to us and other customers to improve their tool. Our experience has been the owner of the company has field experience along with a grasp on current/leading technologies that has allowed him to create a tool that really helps the nonprofit in a cost effective way. Pros Usability, Simple Interface, Transparency for donors Cons No complaints Review Source Response from REACH February 9, 2017 Thank you Linda! We love watching your organization grow! BW Brittany W. Operations Manager Non-Profit Organization Management Used the software for: 1-2 years ### "A Perfect Solution" March 9, 2017 5.0 For a small mission group based out of Zimbabwe and a sponsorship program that grew faster than we were prepared for, ReachApp has been a lifesaver. Their staff have always been so patient and friendly, and are very good at walking us through whatever problems have arisen in our integration process. We are thankful for this program that is a perfect fit for our non-profit, and are looking forward to learning more and utilizing this software more effectively in the future! Pros It keeps all information on supporters and sponsors in ONE place. Payments, sponsorships, emails, contact info, etc. This is invaluable when it comes to staying organized Review Source AM Ari M. Engagement Associate Non-Profit Organization Management Used the software for: 2+ years ### "Made it easy to track leads" February 12, 2019 5.0 Pros We loved using this software while our company was still using it Cons Sometimes it took a few clicks to get to somewhere that should have been more streamlined Review Source MS Melissa S. Sponsorship Coordinator and Communications Manager Religious Institutions Used the software for: Less than 6 months ### "We love using REACH!" February 9, 2017 5.0 We have only been using REACH for a few months, but it has already proven to be a great asset to our ministry. We were able to combine our donor database and our sponsorship database as well as several other office tasks into this one program and it is going to cut down on our administration time considerably in the future! Pros The sponsorship aspect of this software has been a huge help in better managing our sponsorship and scholarship programs!!! Cons The reporting area could have more control and we would love to have printable reports and not just generated excel spreadsheets. Review Source Response from REACH February 9, 2017 Thank you Melissa! We have all of those items on our development list so stay tuned! SS Sherri S. Bookkeeper Religious Institutions Used the software for: 1-2 years ### "Reach for non-profit sponsorships" February 19, 2021 5.0 My overall experience has been very good! Pros I like that it is easy to use and it has the capabilities that we were needing for our sponsorship program. Cons I really do like most of it. Sometimes it can be a little slow but that could just be my internet. And there are a few things that I haven't been able to figure out how to do. Review Source DB Dave B. Non-Profit Organization Management Used the software for: 2+ years ### "Best in class" September 13, 2016 5.0 I've been using and recommending Reach for several years. As an IT guy for 25 years I've helped lots of NPOs evaluate technology. Reach is the best value for its price, versatility and customer service. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.