PatientClick

PatientClick


3.5 / 5
7 reviews

Who Uses This Software?

Clinics and practitioners


Average Ratings

7 Reviews

  • 3.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • PatientClick
  • patientclick.com/
  • Founded 2011
  • United States

About PatientClick

All-in-one or modular easy-to-use, EHR/EMR, practice management, patient scheduling, patient portal, medical billing solution that also includes secure live, video-based telemedicine. iPhone, Android smartphone, laptop or desktop, you can connect and have secure video chat sessions with your patients. iOS and Android apps for provider and patients available. Customize your PatientClick with unlimited encounter note templates, forms, reports and more.


PatientClick Features

  • Appointment Management
  • Charting
  • E-Prescribing
  • E/M Coding
  • Handwriting Recognition
  • HIPAA Compliant
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Patient Portal
  • Voice Recognition
  • Claims Management
  • Code & Charge Entry
  • Compliance Tracking
  • Customizable Dashboard
  • Dunning Management
  • Invoice History
  • Patient Eligibility Checks
  • Payment Processing
  • Practice Management
  • Quotes/Estimates
  • Remittance Advice
  • Appointment Reminders
  • Appointment Scheduling
  • Chat / Messaging
  • E-Prescribing
  • For Telepsychiatry
  • HIPAA Compliant
  • Multi-Provider Practice
  • Patient Queue Management
  • Practice Management
  • Video Conferencing

PatientClick Reviews Recently Reviewed!


Most user friendly with awesome 24/7 one to one support immediately

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Would not switch to any other EHR- using it since 2013! Tech support is of the highest quality with extremely polite and professional team who are ready to help you right away and are always available on phone!

Pros: Very user friendly, customised to my work flow, best tech support and comprehensive EHR, any additions required are accomodated promptly if feasible

Cons: Mobile app still needs further work to use at rounds. MIPS reporting - audit logs not yet available

Pleased with patient click

Oct 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: The company is continuing to improve the quality.

Pros: The company is willing to accommodate different issues. We are able to use the software for tele-visits.

Cons: The scheduling software is sometimes difficult to manover when you have multiple therapist. There are still a few glitches in the system.

Speed is slow and techinical support is doesnt provide much support.

Apr 02, 2018
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

Comments: Due to this company being out of state Patient Click Technical Support team should designate for each state to learn rulings and regs throughout Medicare and Medicaid and all other insurances. Not knowing your clients billing and coding regulations will bring your company down. Your office will also need to get to know the UB04 REGULATIONS.

Pros: The product is easy to click on, the scheduler is easy enough once it comes up. Patient click has much to fix

Cons: The system is not friendly to those whom use it. The reports are not easily to be printed up or used at all. Technical Support never really finds the problem until you have to harp on them and print screens to show problem. The first comment from the Technical Support is for them to blame their clients, clients internet or the errors of human.

Most customizable EMR ever in the market

Dec 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Excellent customer support to customize your own notes,charts and procedure listing way before initiation.

Pros: Also one click and one page review of our meaningful use and CQM pertaining to our speciality. Added feature, probably the only one ever ,to come up with lab and radiology and path reports to reflect patients next clinic appointment which makes physicians review a breeze and optimizes timely intervention.

Recommendations to other buyers: If you are a stickler to your own style which most of us are and not an adapter of standardized EMR formatting this is the best out there since we have sampled quiet a few.

Help for the hurdles of electronic records!

Jul 16, 2018
2/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The Patient Click model and staff are direct and on point. We primarily dealt with the dedicated team who drilled down until they got to the real cause of our difficulty and then walked us through to a solution. We are individuals who are comfortable with basic operations but we learn something more expedient every day.

Pros: The administrative data that can be gathered without hopping from screen or report to screen or report. The quickness and responsiveness of the support staff. They are always helpful and never seemed impatient. Even if there were other persons needing help, they always made our staff feel what we were asking was important.

Cons: I would prefer a hard copy of how to use the software. The training was excellent but I still needed to refresh my self as I mined the information I wanted as a semi-literate computer user.

Overall Experience has been positive

Jul 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: Customer service has been great! The PatientClick team has worked with the facility to make necessary software changes, when feasible.

Pros: Reminder System is a great tool and is working well for the facility. Telehealth is also working well for the facility.

Cons: Reporting - There are some challenges with the reporting system. We are continuing with work though these challenges with PatientClick.

Experience with this product.

Sep 02, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2.5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Technicians were always pleasant and willing to help customize

Cons: The software is really slow and takes to long to load pages.

Recommendations to other buyers: Go for name brand service if you can afford it. Service + value.