--- title: "Atmail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Atmail Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/154274/Atmail/" page_type: "product" language: "en" --- # Atmail Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Atmail ## What is Atmail? It’s time to cleverly commercialize email. Atmail is a white-label cloud-native email service designed specifically for telcos and ISPs. Our mission is to enable you to engage and delight your customers with a flexible service approach to email to meet individual customer needs. Our service will increase ARPU through seamlessly integrated in-app purchases and will decrease churn with simple one-click personal domain email offerings. Powered by our managed AWS public cloud or leveraging yours. ## What is Atmail used for? [Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Atmail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://atmail.com/&name=Atmail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Atmail 3.5 (2) VS. [4.3 (2,946)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $1 Per User, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.3 (13,473) Value For Money 3.0 (2) Value For Money 4.1 (10,215) Customer Service 3.0 (2) Customer Service 4.2 (10,004) ## Atmail alternatives [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,537)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,513)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,688)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) ## FAQs about Atmail Overview ### What company size and specific industries is Atmail built for? Atmail is designed for carriers, telcos, and internet service providers of any size that offer consumer email services. It is built for organizations in the telecommunications and broadband sectors that want to use email offerings to attract and retain customers while increasing average revenue per user. Features and Usability ### What are the key features of Atmail? Atmail offers email management, shared inboxes, multiple user accounts, and response management for handling messages across teams. It also includes alerts and notifications, autoresponders, canned responses, signature management, spam blocker, whitelisting and blacklisting, file sharing, data recovery, notes management, to-do list, drag and drop, and API access. Getting Started and Support ### What training and onboarding options does Atmail offer? Atmail provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Atmail offer? Atmail provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Reviewer feedback on support is not available in the catalog data, so support quality, response times, and helpfulness cannot be assessed here. ## Features AI summary Based on 17,486 Email Management reviews Capterra reviewers point to the following as the features buyers watch most closely when comparing email management software: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) Atmail includes other email management capabilities that reviewers also value, including **Spam Blocker** (**43%**) and **Alerts/Notifications** (**42%**). Together, these features help businesses reduce unwanted messages, stay aware of incoming activity, and keep daily communication more organized, allowing teams to focus on important emails and respond more efficiently. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Data Recovery Ability to restore deleted, hidden, or lost data from an email server/system Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Atmail 12 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Canned Responses: Shortcuts for inputting frequently used messages - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Shared Inboxes: An email inbox that can be accessed and managed by multiple individuals - Signature Management: Add and maintain centralized email signature(s) across an organization - Spam Blocker: Filters used to determine different types of malware threats - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 3.0 (2) Free Trial Basic $1.00 Per User,Per Month Value for money 3.0 (2) 3.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.5 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent WB William B. Executive Chairman Broadcast Media ### "Wasted time and money on a buggy and poorly supported service" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 9, 2020 Wasted time and money on a buggy and poorly supported service We evaluated Atmail as an option to provide email for our staff and for our members. Our experience with the Atmail product, and the Atmail support was pretty dismal. The codebase for the "On Premise" install was buggy. Atmail more or less gave up trying to fix it and just claimed we had been the "recipient of a sub-standard release which has resulted in numerous issues." and that a new and corrected version of Atmail was coming in a couple of weeks. That didn't happen. We even tried to use the Atmail cloud. That service wasn't plagued by the issues and bugs of their "On Premise" version but it wasn't full featured either. We found the service substantially unusable because Atmailcloud has no option to add DKIM signatures and the result was significant amounts of bounced and denied emails. Again we waited for Atmail support to respond and they were absent. This is really a shame since Atmail could be a great product but it's hampered by poor support. It certainly isn't enterprise class. Pros Full featured and slick looking product promised ease of use. Cons Buggy software and slow and absent support. Reasons for choosing Atmail No. We ultimately stayed using Bluemind because of a myriad of software quality and support issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VC Vishvas C. Director Dairy ### "I have been using it forlast 10 years. I fell that team has kept me glued by Great Service support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2017 Easy of Use and value to the money Pros I have been using Atmail side by side from Exchange 2007 to 2016 and able to keep users not migrating to exchange. Feature such as Push management for iPhone contact management calendaring has helped me to keep the users. Cons Only drawback is that Atmail is not having rich client like outlook. And system management is not very well documented. SSL/HTTPS need easy integration. More thrust WEBMAIL GUI Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2017 Thanks so much Vishvas for the review. With regards to documentation, our Help Centre contains lots of documentation and is improving daily. If you have a suggestion on specific documentation, please let our Support team know. We'd love to make it even better. For easy SSL/HTTPS integration, the Help Centre documents are located here: https://help.atmail.com/hc/en-us/articles/115006140567-Using-SSL-certificates-with-atmail-Exim-and-Dovecot-atmail-7-7-7-8-0-1 https://help.atmail.com/hc/en-us/articles/201388224-Configuration-of-CalDAV-and-CardDAV-via-SSL Thanks again Vishvas for taking the time to write us a review. We sincerely appreciate your review and your business. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.