Capterra Logo
Helping businesses choose better software since 1999
Make

Make

4.8 (390)
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Recent review

"the most intuitive workflow manager out there"

5.0

Arjun K. - Co-founderDecember 4, 2023

STARTING PRICE

$10.59

per month
flat rate

Free Trial
Not Available

EASE OF USE

4.3/5

Based on Capterra user reviews

TOP RATED

2024  Shortlist Badge

What is Make?

Make allows you to visually create, build, and automate workflows. Use the playful drag-and-drop interface to connect apps in a few clicks, and build limitless workflows called scenarios. Set your scenarios to run instantly or per schedule, or watch the scenario run in real time whenever you need.

Do you work for Make (formerly Integromat)?Manage this profile page

Make Integrations

PayPal logo
PayPal
Dropbox Business logo
Dropbox Business
Microsoft Excel logo
Microsoft Excel
Jira logo
Jira
SurveyMonkey logo
SurveyMonkey
Visual builder
Automate repetitive tasks and move data between your apps and tools
From simple automations to complex solutions
Connect all your apps. Fast and easy.
Get inspired by thousands of free ready-made workflow templates.

Compare with a popular alternative

Make

4.8 (390)
Make

VS.

USD $10.59
Per Month
USD $10000.00
Per Year
Starting Price
Free Version
Free Trial
Free Version
Free Trial
Pricing Options
30
83
Total Features
126
218
Total Integrations
4.3 (390)
4.3 (58)
Ease Of Use
4.7 (390)
4.4 (58)
Value For Money
4.5 (390)
4.6 (58)
Customer Service

Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Make

Ease of Use
4.3
Customer Service
4.3
Features
4.6
Value for Money
4.4
Ease of Use
4.7
Customer Service
4.8
Features
4.5
Value for Money
4.9
Ease of Use
4.8
Customer Service
4.2
Features
4.8
Value for Money
4.6

Key user insights about Make

Based on of verified reviews collected between August, 2018 and September, 2024
avatar 1avatar 2avatar 3avatar 4avatar 5avatar 6

Workflow automation

Based on 120 reviews
Users find Make invaluable for automating processes and integrating apps, allowing them to complete tasks without manual intervention. They appreciate the platform's ability to handle both simple and complex workflows, significantly enhancing operational efficiency and saving time. Additionally, the no-code automation and user-friendly interface make it accessible for creating intricate workflows that streamline daily operations and reduce human errors.

Integration solutions

Based on 109 reviews

Reviewers highlight Make's powerful integration capabilities, which enable seamless automation between various platforms that lack native integrations. They value the wide range of integration options available, allowing them to connect numerous apps and enhance their activities without extensive coding knowledge. The continuous expansion of out-of-the-box integrations ensures that users can streamline and automate backend processes effectively, making it a versatile tool for diverse needs.

Pros

  • My overall experience with Make has been a great one. There is great customer support, the opportunities with scenarios are endless, and it's easy to use.

  • Integromat is much, much superior in overall features than its counterparts like Zapier, Automate.io, Zoho Flow, and much more. What we love the most about the software.

  • It provides an amazing interface to automate everything in your company and save development costs and time. In comparison with other tools out there it is by far the most powerful one.

  • My team and I truly felt in love with Integromat since very first interaction. A visual interface that is simple enough but provides outstanding possibilities whatever you decided to make or create.

Cons

  • Many errors are difficult to fix. I managed to overcome it by following many online tutorials, but it was definitely struggling.

  • It's a bit unclear exactly what is happening that counts against your limits, but the lowest paid plan is so little I upgraded to that when I needed to.

  • It might be hard to learn at the beginning. Complicated workflows might be hard to debug.

  • Nowhere they give their link. There is no Javascript Cloud, and that's a really major problem.

(

Most Recent Video User Review for Make

SEE ALL VIDEO REVIEWS
Video Review

Great competitor to Zapier, but not for everyone

3.0
Posted on July 6, 2022POSTED BY:
Pieter V. avatar

Pieter V.

DirectorReligious Institutions
Reviewer Source
)

Most Helpful Reviews for Make

Arjun K. avatar
Arjun K.
Co-founder
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 4, 2023

"the most intuitive workflow manager out there"

Overall: Overall, we're very satisfied with Make. It's a phenomenal tool. We are able to automate entire teams' worth of work because of it's wide APi access (every tool from Hubspot to Stripe to our database), large toolkit (we can connect with everything from web scrapers to OpenAI) and intuitive UI (which lets us build complex configurations). you do pay a premium over Zapier for this, but it's incredibly worth it.

Pros: - excellent support for every major SaaS and AI tool - easy to create complex workflows - straightforward pricing - very easy to debug tasks and workflows

Cons: - custom code modules leave something to be desired - Google Drive integrations lag Zapier's capability

Alternatives Considered: Zapier
Switched From: Zapier
Reasons for Switching to Make: Much more intuitive Ui to build complex workflow automation
Kinzi R.
Creative Content Creator and Adult Industry Influencer
Entertainment, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 30, 2024

"Make Up Your Mind & Use Make!"

Overall: Make is Amazing: Make Up Your Mind & Make Your Life Easier & USE MAKE! This is Not a Paid Review, This Is Not an Employee Of The Company, This is a Woman In The USA Who Utilizes Free Tools In Creative Ways To Make Never Before Made Workflows By Integrating The Free Tools On My Free Tool List. Make Is In My Top Three FYI. Use It & I’m Sure It’ll Be In Your Top Three As Well!

Pros: Make Has Done What It Needs To As A Tool : Make My Life Easy. I Work in Social Media & I Own Multiple Brands & I Run Many Accounts. Since I’m Bootstrapping My Businesses To Success, I Was Quickly Looking For An Alternative Tool To Zapier, Make Was My Choice. However I Soon Realized, Make Is NOT AN ALTERNATIVE TO ZAPIER. Make Should Go Hand in Hand W/ Zapier. Using Both Tools Can Automate Your Workflows & Get Your Objectives Done, Leaving The Most Valuable & Priceless Thing That You’ve Been Wanting : Time That You Can’t Buy Back. Make Has Many Use Cases, Too Many To Name. But You Can Automate Processes & Integrate Apps To Get Tasks Done Without You Manually Doing Them. Use It For Complex / Creative Workflows, Or Use It To Add Extra Security On Your iPhone To Track Your Phone If Ever Stolen… It Can Do Many Things. & It’s a Must Need To Use Tool in My Tool List!

Cons: I Least Liked The Limit on Make Of The Free Tier! Only Because I Think If Other People Were Able To Experience More of What Make Can Do Without Being Pushed To Buy Access To The Product, That It Would Sell Itself.

Alternatives Considered: Zapier, MuleSoft Anypoint Platform and IFTTT
Reasons for Choosing Make: I Didn’t Choose Make Over Alternative Products That Aid in Automating Workflow Processes, However I Utilized it & Integrated It With The Tools Leaving Me a Powerhouse Of Automation Workflows To Use For Free.
Verified Reviewer
Operational Manager
Information Technology and Services, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
2.0
Ease of Use
5.0
Customer Service
1.0
Features
2.0
Value for Money
4.0
Likelihood to Recommend
4/10
Reviewer Source
Source: Capterra
November 24, 2023

"Good value in case of simple flows."

Overall: Overall, integrating this with a custom developed platform was a painful process. It is an excellent tool for small to medium businesses that need to automate light processes (like requesting feedback after an order was placed, or autoreplying); but it falls short when it is needed for integrating with other custom APIs; as an example: a JSON schema cannot be defined upfront, it can only be inferred from an actual endpoint call - meaning that the model that Make suggest, may not reflect the actual response that will be received in various scenarios. The model definitions, are stored in a data store (which is also part of the platform), but the data store is extremely limited in terms of what it can store vs cost; so for custom solutions the costs will increase rapidly.

Pros: It provides a friendly and easy-to-use interface for defining and maintaining simple flows - these are called scenarios and they are comprised of tasks. It has connectivity with a wide range of services (pretty much all mainstream social apps, chat apps and email apps) The interface also allows you to see the general status of the execution, along with stats like number of running instances and an overview of completed/ failed scenarios. Also, the fact that this is provided as a SaaS solution made it appealing from a setup & configuration point of view.

Cons: It is lightweight, meaning that anything above defining a simple flow that sends messages to a number of persons is extremely hard to implement. Although it has support for JSON or for calling web APIs, this is cumbersome, even for a technical user. In a similar fasion, it comes with the ability to define webhooks, but these are generally focused on mainstream social media platforms. Additionally, the active scenarios overview is extremely light, it does not give information about the actual tasks, only about the scenario itself - at times, this made it hard for the business users to determine what had gone wrong.

Switched From: Camunda
Luis A.
Process Manager
Machinery, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 22, 2024

"Make Software"

Overall: What really stands out is the flexibility. Whether I need to automate a simple task, like transferring data between spreadsheets, or set up complex workflows involving multiple tools, Make handles it without breaking a sweat.

Pros: What I like most about Make is how intuitive and flexible it is. Honestly, I’m not a coder, but with Make, I don’t need to be. The visual drag-and-drop interface makes setting up workflows so easy that it feels like piecing together a puzzle. I’ve been able to automate tasks that used to take me hours, like syncing data between apps or setting up notifications, without ever feeling overwhelmed. What really stands out to me is how customizable it is—you’re not locked into rigid templates. I can tailor workflows exactly to my needs, whether it’s something simple or a multi-step process involving multiple apps. It feels like I’m in control, not the other way around

Cons: Make currently lacks live chat support, which can be a disadvantage when immediate assistance is needed and The platform's advanced features and unique terminology can be challenging for beginners, requiring a significant time investment to master.

Verified Reviewer
Director of Sales, Marketing, and Technology
Education Management, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 5, 2024

"Supercharge your workflows with Make"

Overall: I would highly recommend Make to any business looking to get into automation or add more power to their workflows. It has expanded my horizons to workplace automation and operational efficiency in ways I didn't think were possible.

Pros: Make is a game-changer for business of any size, and has allowed our team to supercharge its workflows. We've created automations that are far more powerful than any native integrations on our platforms (i.e. Jotform's Monday.com integration, which doesn't support all column types like Make does). Make's customer service team is also top-notch and goes above and beyond to help problem solve.

Cons: The only thing is that I wish the error reporting information were more direct/helpful. That being said, if you read the documentation provided it explains everything. Sometimes the error reporting just goes over my head and/or can take a while to troubleshoot.

Alternatives Considered: Zapier
Reasons for Choosing Make: Not as user friendly and visually not as common-sense as Make.