# Make Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Make the right Integration solution for you? Explore 407 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154278/Integromat/reviews --- Make 4.8 (407) [View alternatives](https://www.capterra.com/p/154278/Integromat/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 19th, 2026 # Reviews of Make Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews Extensive integration capabilities 94% positive reviews out of 80 Most reviewers describe integrations as broad, allowing seamless connections with numerous apps and supporting advanced automation needs. Alvaro H Big Data & Business Intelligence Coordinator, 201 - 500 employees. "For us, this integration with google docs or Microsoft Word Templates is one of the most powerfull tools that we found in MAKE" Challenging error handling and bugs 62% negative reviews out of 37 Some users comment bugs and issues make troubleshooting difficult, with error messages and stability problems causing workflow interruptions. Comprehensive business automation tool 96% positive reviews out of 55 Most reviewers find professional use highly effective for automating diverse business processes, reducing manual work, and increasing efficiency. Intuitive visual automation builder 100% positive reviews out of 29 Most users report visual workflow enables easy creation and understanding of complex automations through a clear, drag-and-drop interface. Luis A Process Manager, 11 - 50 employees. "The visual drag-and-drop interface makes setting up workflows so easy that it feels like piecing together a puzzle." ## Showing most helpful reviews Showing 1-25 of 407 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chirag M. Lead - Tech and AI Automation Consumer Services Used the software for: 1-2 years ### "Get Started with no code automation using Make. Best for beginners." May 3, 2026 5.0 Its been great experience so far with Make for me. as i said its been almost 1.5 years of building multiple automations, for businesses, individuals, companies or even for personal use cases, it has been an awesome journey. The support team of make.com is also very helpful and so is the documentations of make. so for me i have really enjoyed using this platform compared to any other no code automation tools Pros I have been using Make.com platform for about 1.5 years. And the experience so far has been great. I work as an AI Automation engineer, and infect my internship experience has been real game changing for me in this field of AI Automation, and a great thanks to this platform. Super easy to build workflows for almost any use cases, replacing manual work process in the businesses with ai automated workflows using make.com. Easy to build and get hang of it. The most important benefit i felt was explaining the workflow to the non technical person as well. The simple UI/UX of make, is helpful for non technical person to understand and create workflows without any issues and hassle. So for someone who comes from non technical background to start with ai automations, the make platform is best to start with. Even though i come from technical background i have seen many non technical people around me use this platform fluently. If i had to code the same automation it would have taken me atleast 3-4 weeks of time along with the hosting part as well, but make.com hardly takes 1 week, no need to worry about hosting as well. And also the huge library Make has, never have run out of options for integrations in make. have always found ready integrations in the make's library of tools and integrations. Also recently one of the best additions was the using of make credits for AI and other platforms instead of using api tokens, i could rather depend on make credits. Cons I am not fond of white screen when i am working for hours on laptop. And that is the missing thing in make.com despite seeing lot of requests for adding a dark view or night mode for the platform Make has yet to bring that feature. Apart from that, there sometimes are issues faced with integrations with meta related products. Like social media automations breaking sometimes, due to some issue in connection with Meta. Alternatives considered [Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)[n8n.io](https://www.capterra.com/p/198028/n8n-io/) Reason for choosing Make Ease of use. the UI of make was simply the best. Easy to explain and handover to any non technical person in the team. Lesser learning curve. Review Source Response from Make (formerly Integromat) May 15, 2026 Hey Chirag, Thank you so much for your good review and inspiring thoughts! We appreciate you sharing your experience with us. It's great to hear about your story and the positive impact of Make on your professional life. Regarding the dark mode, thanks for mentioning this. We understand that spending hours in front of a screen has an impact. If you haven't, definitely visit our Idea exchange page and give an upvote to this feature there. Thank you again! Charles A. Creative Director Cosmetics Used the software for: Less than 6 months ### "Gets things connected - for less (and also has the connections you want.)" February 18, 2025 5.0 The staff were helpful when they could. It takes a bit of learning, but the AI also helps work out what's wrong. I worked out how to do it a bit like with trial and error working out the bad things first but you get there. Pros It had the integration I needed to connect two parts without paying as much as Zapier. Cons Some of the connections like the Klaviyo to Neverbounce didn't work with the bulk check and neither side was quite sure what to do. I decided to find an alternative solution for that. Alternatives considered [Pipedream](https://www.capterra.com/p/242217/Pipedream/)[Zapier](https://www.capterra.com/p/130182/Zapier/)[SyncSpider](https://www.capterra.com/p/211760/SyncSpider/) Reason for choosing Make Had the automation I was looking for and the right price point. Was also recommended by a developer. Switched from [Pipedream](https://www.capterra.com/p/242217/Pipedream/) Didn't have the integration I was looking for. Review Source AW Amit W. Ceo Consumer Goods Used the software for: 1-2 years ### "Unreliable and Unresponsive Customer Support" July 17, 2024 1.0 My overall experience with Make (formerly Integromat) has been extremely disappointing. The platform might have potential, but the unresponsive and unhelpful customer support has rendered it almost unusable. I would not recommend this service to anyone until they drastically improve their customer support. Pros Initially, the platform showed some promise in terms of features and integrations. However, any positive aspects are completely overshadowed by the terrible customer service. Cons The customer support is absolutely atrocious. John from their support team ignored my follow-up messages, Milo did not provide any help for almost two months, and even the \[sensitive content hidden\] closed my ticket without any resolution or explanation. This company’s complete lack of care and responsiveness makes it extremely frustrating to use their services. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 6-12 months ### "Super powerful automation tool" June 9, 2025 5.0 Overall has been a game changer in terms of scaling and automating repetitive tasks, especially with the automatic scheduling feature. Pros I like how Make lets me automate my cold email campaigns with custom logic and integrations that would take hours manually. The integration with OpenAI in particular is awesome. Cons The visual builder can get confusing with complex scenarios, and error handling isn’t always intuitive. Also, auto save should be implemented because I've lost changes many times with this. Switched from [n8n.io](https://www.capterra.com/p/198028/n8n-io/) Make.com is much more intuitive and easy to use compared to N8n. Review Source MA Marvin A. Consultant Computer Software Used the software for: 6-12 months ### "MAKE - AI Automation for everyone" July 3, 2025 5.0 The experience with MAKE is great. Thanks to new features on a regular basis, a big community and a lot of help every project and workflow can be achieved, Of course you need to have time to understand the product, create and administrate your workflows, but that should be clear from the start. MAKE is for automation, but it needs know-how to use, which you can get by using the product. Pros Make has an easy to understand, user firendly UI, with Drag and Drop you can add, connect and edit Moduls from a VERY wide range of tools to automate mail summaries, adding informations to exsiting data and so on, I could write an essay about the possibilities alone. But thanks to Drafts that are made by MAKE you can a good overview about the possibilities with MAKE. There is also a new option fpr AI Agents, Human in the Loop as an extra security step... MAKE is always up to date Cons Due to the amount of possibilities with make it is sometimes hard to find the correct modules, connections or ideas. It is sometimes trial and error how to create your workflow. Alternatives considered [n8n.io](https://www.capterra.com/p/198028/n8n-io/) Reason for choosing Make The User Exereience for me is much better with MAKE Review Source LH Leo H. BI and Automation Lead Automotive Used the software for: 2+ years ### "Best automation tool on the market" November 8, 2024 5.0 Overall, it's a great tool enabling all kinds of business functions to start automating their own processes, requiring fewer people to build processes. Even within product teams, Make can be super useful for building and exploring new processes or solutions, refining all the features until satisfaction before putting it into regular code. Even though it's very easy to use for business users, we found that it makes sense to onboard heavy-users on some engineering best-practices. Microservice-like scenario architectures can be quite helpful for managing bigger processes and ensuring maintainability. Pros Super easy to learn and very intuitive to use, even for non-engineering folks. Enables a very wide range of automation use cases. Has pre-built integrations with almost every widely used SaaS tool. Cons Operations based pricing can have some drawbacks when users aren't onboarded properly Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) Significantly better range of functionalities Review Source FM Fulvio M. Manager Real Estate Used the software for: Less than 6 months ### "Make review" August 1, 2025 4.0 Overall i recommend it to others. More good things than bad things. Pros Easy to use. Great Value for the money. Cons Not very mobile friendly. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) The other were more expensive and harder to use Review Source Babatunde O. SEO Marketer Marketing and Advertising Used the software for: 1-2 years ### "Quick thoughts about make.com" April 25, 2025 4.0 Apart from the hard to debug workflows, make.com does a good job at helping me develop simple workflows - between make.com, google sheets and social media. Pros Connects with thousands of applications and makes me communicate with different apps and transfer data across nodes to help me achieve my tasks. With make, you can build your own self serving API powered apps without a single line of code. Cons I bought into the hype of building AI agents with make.com, very wrong idea. Triggers won't work automatically and you have to turn it on to actually keep everything running Review Source RAM K. SEO Analyst Import and Export Used the software for: Less than 6 months ### "Best way to Automate your daily task from "Make.com"" May 25, 2025 4.0 My overall experience with using "Make" is good. And it is all good for the free version to provide some effortless people to do some of the automation work in Make. Pros Make.com user-friendly design and robust automation features turned complex workflows into easy tasks! Cons I am getting some difficulties about some of case projects, like Insert API to integrate the other applications in to make.com Review Source Julian O. Co-Founder Marketing and Advertising Used the software for: 6-12 months ### "Great integration software for specific tasks" February 4, 2025 4.0 Great tool. We use it mostly for more specific automations that are not integrated with Zapier Pros To provides more automation options than the competitors which helps in no-coding more specific tasks Cons Although it is easy to use, sometimes it just does not make sense and therefore harder to understand why certain steps are certain ways. Review Source CM Christian M. Facebook Ads Strategist Internet Used the software for: 1-2 years ### "Simple and useful" January 27, 2025 5.0 Make has become a core tool for our operations, seamlessly connecting all our applications and supporting our mission Pros Essential for integrating various tools and ensuring smooth workflows across our systems Cons Lacks API support for certain software, which can limit its connectivity in some cases Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) I moved from Zapier to Make because it provides more advanced integrations and better supports their processes Review Source VR Verified Reviewer Director of Sales, Marketing, and Technology Education Management Used the software for: 1-2 years ### "Supercharge your workflows with Make" March 5, 2024 5.0 I would highly recommend Make to any business looking to get into automation or add more power to their workflows. It has expanded my horizons to workplace automation and operational efficiency in ways I didn't think were possible. Pros Make is a game-changer for business of any size, and has allowed our team to supercharge its workflows. We've created automations that are far more powerful than any native integrations on our platforms (i.e. Jotform's Monday.com integration, which doesn't support all column types like Make does). Make's customer service team is also top-notch and goes above and beyond to help problem solve. Cons The only thing is that I wish the error reporting information were more direct/helpful. That being said, if you read the documentation provided it explains everything. Sometimes the error reporting just goes over my head and/or can take a while to troubleshoot. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Make Not as user friendly and visually not as common-sense as Make. Review Source PC Peeyoosh C. Director Management Consulting Used the software for: 1-2 years ### "The no-code life saver" June 29, 2023 5.0 Exceptional tool, essential for any one needing to perform the rapid transformation of business process and system implementation Pros The user interface is very intuitive and easy to work in. The task management and control in flows is flexible, allowing sophisticated automation to be created. Cons There are minor frustrations with some API integrations not being complete, but easily worked around. No drawbacks. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/)[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) Ease of integration to non-standard APIsCostSupport Review Source VR Verified Reviewer Medical Officer of Health Government Administration Used the software for: Less than 6 months ### "Make is a great integration app" December 3, 2022 5.0 Pros I like the cost, the features, the hundreds of apps. And the helpline available. Did I mention the cost? Cons There are some things you will learn through trial and error that are not in the tutorials. (e.g. having to erase the error line in a spreadsheet to continue the scenario). There is a slight learning curve with the names of their things (especially if coming from another company) e.g. scenarios. Also there should be a clearer learning path for making multiple workflows. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Make 1\. The cost \*\*\*2. The customer service response3. Zapier did not honour the transfer agreement from Automate.io Review Source MM Marius M. Director Retail Used the software for: 1-2 years ### "Great API management and connection platform" December 30, 2023 5.0 Overall extremely satisfied. It is one of the cheapest options for our company. It is also very versatile, as it allows to build custom apps, which is made easy by good building interface. Pros It has a lot of preset applications ready for use such as Shopify, FreeAgent, Excel, Google Sheets, etc. Once you understand the layout it's very easy to work with. Cons It requires a weekly authentication for google accounts, which must be done manually. Also, the google connection setup is more complicated compared to the alternative platforms like Zapier. Alternatives considered [IFTTT](https://www.capterra.com/p/186695/IFTTT/) Reason for choosing Make Make.com offered cheaper plans with more apps that we use. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) Zapier was a lot more expensive for our use. Review Source VR Verified Reviewer GIS Analyst Government Administration Used the software for: 2+ years ### "I Miss Integromat" January 30, 2023 4.0 Integromat was an awesome company, a very usable platform with great customer support and documentation. Once it became Make, they lost the great customer support and documentation. The API is still very user friendly, but if anything goes wrong, don't expect to get any answers any time soon. Pros This platform is super user friendly for those that aren't familiar with coding, and has a ton of features available. Cons The customer support is terrible. Prior to becoming "Make", when you submitted a ticket with them, they got back to you in a few hours, a day or two at most. Make customer support takes days to get back to you, and in my experience, rarely is any help at all. Additionally, the name is terrible. It's impossible to search the internet for help topics when the company's name is Make, it just delivers how to's on creating things, not help with the issue at hand. Just absolutely terrible naming decision. Switched from [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) Power Automate is very much not user friendly, and not integrated well with the platforms I use that I need it to integrate with. Review Source HJ Howard J. Principal Management Consulting Used the software for: 1-2 years ### "Brilliant software. Fantastic support" April 29, 2020 5.0 I first started with Zapier, which whetted my appitite for automating processes. Then I stumbled accross Integromat and never looked back. One of the first Scenarios I built transferred invoice information between SugarCRM & QuickBooks online, this was so successful that we could do away with a member of staff (my wife, she was grateful to not have to come in). since then we've automated so many processes that while our turnover has more than doubled since we first started using Integromat, we've managed to keep the same staff levels Pros the versatility and flexability is amazing. there is no limit to what you can do. well that's not quite true, you are the limit. You have to keep using it to fully appreciate what you can do. Even if there isn't an app for your software, the chances are if it has an API, Integromat will be able to automate it. Cons Possibly the shade of blue, but that sort of grows on you. If I was picky, the documentation could have a few more clearer examples of exactly what I'm trying to do. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/)[Skyvia](https://www.capterra.com/p/146167/Skyvia/) Reason for choosing Make Ease, value for money AND THE SUPPORT! Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) Ease, value for money AND THE SUPPORT! The support is first class. quick, understanding and they never laugh at my stupidity :) Review Source LW Lennart W. Founder Apparel & Fashion Used the software for: 2+ years ### "Great tool to start and grow" October 24, 2023 5.0 I am very grateful for Makes existence. Pros No-code are great when it is easy to start with them but you can learn and grow with them without hitting a ceiling too early. Make fulfills this. Cons To be honest, nothing really comes to mind right now. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Make More possibilities to build complex workflows and better UI. Review Source GL Gary L. President Information Technology and Services Used the software for: 2+ years ### "Beautiful workflows but beware of pricing" August 24, 2023 5.0 I'm constantly on the lookout for another tool that can replace make due to the cons listed, but try as I may there are none that can do all the things that Make can do. Pros Love the ability to route multiple inputs to multiple outputs. Has a very intuitive visual flow which I wish more products would adopt. Cons Billing, apples to apples more expensive than other products in the space. Charges for all operations.Custom code not well documented. Even the most basic things take some research.Navigation not exactly great with data tables being located in the main menu and you'd want to have them in flows. Also seems very stingy with storage allocations. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) Zapier has a terrible interface and is very limited on lower tiered plans. Review Source LA Luis A. Process Manager Machinery Used the software for: Less than 6 months ### "Make Software" November 22, 2024 5.0 What really stands out is the flexibility. Whether I need to automate a simple task, like transferring data between spreadsheets, or set up complex workflows involving multiple tools, Make handles it without breaking a sweat. Pros What I like most about Make is how intuitive and flexible it is. Honestly, I’m not a coder, but with Make, I don’t need to be. The visual drag-and-drop interface makes setting up workflows so easy that it feels like piecing together a puzzle. I’ve been able to automate tasks that used to take me hours, like syncing data between apps or setting up notifications, without ever feeling overwhelmed. What really stands out to me is how customizable it is—you’re not locked into rigid templates. I can tailor workflows exactly to my needs, whether it’s something simple or a multi-step process involving multiple apps. It feels like I’m in control, not the other way around Cons Make currently lacks live chat support, which can be a disadvantage when immediate assistance is needed and The platform's advanced features and unique terminology can be challenging for beginners, requiring a significant time investment to master. Review Source Abigail F. Technical Support Engineer Computer Software Used the software for: 2+ years ### "Excellent automation platform" August 5, 2024 4.0 We've been using Make for years (since it was Integromat) and will continue to use it Make is reliable and can make any workflow infinitely more complex and capable Pros They have many native connections as well as the option to connect via API which makes the use cases unlimited The freemium is also great Cons Some of the connections don't work properly, maintenance could be better The migration from Integromat was also a bit frustrating Review Source JC Jared C. Business Data Analyst Education Management Used the software for: 6-12 months ### "Integration and Automation" May 4, 2023 5.0 Make is a very robust tool that can help org's fulfill a wide array of business needs in a quick and efficient manner. Any drawbacks are seemingly outweighed by the amount of time and money saved by being able to quickly integrate and automate processes between various services and platforms. Pros Make's ability to integrate with a wide array of services and platforms that may or may not be integratabtle otherwise has really helped our org streamline the creation of some vital business processes as well as streamlining the actual processes themselves as well. The tool is highly reliable and intuitive to set up and use. Cons Some of Make's UI can be a little frustrating to work with (in a very minor way) from time to time. Auto-saving and versioning features could be better as well. Review Source Saira Y. Automation Computer Software Used the software for: 1-2 years ### "Saira's review on Make" April 16, 2022 5.0 My overall experience with integromat/Make is awesome, it is called a no-code platform that enables us to automate our businesses. I'm using and recommending people to use integromat/Make for 2+ years. Pros All the features that Make has are awesome all the time. I personally recommend people to use Make/Integromat because Make is cheap, easy to use, works fast, fantastic customer support. Cons There is no backup for scenarios that have been deleted. Review Source Miguel G. Senior Web Designer Marketing and Advertising Used the software for: Less than 6 months ### "Good tool but with lacks" July 8, 2024 4.0 Pros Make is a good alternative to Zapier, its more affordable cost makes it a good option when you need to automate processes between apps. Cons Sometimes we can't implement the same connections that we run on Zapier. Review Source Derek W. IT Analyst Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Powerful and visually pleasing automation tool " February 25, 2023 5.0 This is a versatile platform for automating simple or complex workflows in a secure, elegant and uncomplicated way. Pros The visualization it provides of the creation of workflows is very nice. I really like the drag and drop tool that makes it easy to connect applications. It greatly minimizes data loss and avoids errors. The no-code automation it offers, allows the construction of workflows in a simple way. With this platform, repetitive tasks are automated with great simplicity and efficiency. Cons I found nothing to dislike, it has a very useful and versatile set of capabilities. Review Source Similar Products Featured ## Related categories [Workflow Management](https://www.capterra.com/workflow-management-software/)[Integration](https://www.capterra.com/integration-software/)[iPaaS](https://www.capterra.com/ipaas-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.