# Page 11 | Make Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Make the right Integration solution for you? Explore 406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154278/Integromat/reviews

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Make

4.8 (406)

[View alternatives](https://www.capterra.com/p/154278/Integromat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Make

## Showing most helpful reviews

Showing 251-275 of 406 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Thomas B.  
Co-founder  
Information Services  
Used the software for: 6-12 months

### "Great !"

September 25, 2020

5.0

Pros

The ease of use, wide possibilities, lots of integration

Cons

I really like this software and I recommend

Review Source

BL

Brad L.  
SMB Consultant  
Food & Beverages  
Used the software for: 6-12 months

### "A smart choice"

September 3, 2020

5.0

We are using Integromat to automate lead capturing, email attachment processing, quote & invoice generation. It has become integral to any process we set up now.

Pros

It makes moving data around very easy. We have managed to automate most of our daily repetitive tasks & are continuing to find use cases for it.

Cons

There is a steep learning curve, which is being addressed now by some really good courses being offered by some of the Integromat experts.

Reason for choosing Make

Integromat has highly customizable potential over the competitors.

Review Source

BP

Barak P.  
CTO  
Marketing and Advertising  
Used the software for: 6-12 months

### "The Best Customer Support ever"

October 27, 2020

5.0

connect all my apps together

Pros

Customer Support, they pretty much help with EVERTHING, even if you need to create a scenario they will help you do it from 0.

Cons

there's nothing that I dislike about it, it's awesome!

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

because integromat support alot more apps and its alot more easy to control.

Review Source

Matej K.  
Marketing Director  
Internet  
Used the software for: Less than 6 months

### "Great automation tool"

May 6, 2019

5.0

Pros

\+ the wide range of applications which can be connected + the fact that I can use a lot of different functions to work with the variables (text fuctions, etc.) + visually appealing + more UX friendly than zapier + i needed to get a new type of data from an application, I asked the customer support and within 7 days it was implemented <3

Cons

\- that i did not hear about it sooner :) - setting up the timings & regularity of automations was a bit confusing at the beginning

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

better UX, friendler support, wider range of apps which can be integrated, and because it is a Czech company :)

Review Source

XV

Xavi V.  
Marketing Specialist  
Printing  
Used the software for: I used a free trial

### "Make helped me with the automation"

December 22, 2022

5.0

Pros

\- Easy to use- Plenty of programems to integrate with- Affordable-

Cons

\- Programming might be limited in some aspects- Lacks way to create blocks as a pattern

Reason for choosing Make

Make gives more versality when it comes to a growing company, as it can grow with you and, despite not being a CRM, it can solve some issues tackled by a CRM, but at a much lower cost

Review Source

Brendon M.  
Distribution & Partner Management  
Computer Hardware  
Used the software for: Less than 6 months

### "Amazing solution! Top-notch communications and support. Integromat makes almost anything possible"

March 1, 2018

5.0

Pros

Integromat offers such a huge range of tools for connectivity to different online accounts, systems and technologies that wouldn't normally talk to each other. For me, this has made it possible to secure business that I wouldn't otherwise have been able to win. We have built a complex feed management system of our own which handles huge amounts of rapidly changing data but its sometimes a little ridged requiring the use of our limited developer resources to make some situations possible. This makes us slow sometimes to respond to some of our customer's "out of the ordinary" requirements. Integromat gives me the tools to say yes more often to my customers, safe in the knowledge that I can satisfy the requirement without needing our own developers to be involved.

Review Source

KP

Keith P.  
VP of Product Management  
Internet  
Used the software for: 2+ years

### "Forget IFTTT & Zapier"

May 6, 2019

5.0

After running into walls with the numerous limitation of IFTTT and Zapier, I have been an Integromat user for years. It's simply more advanced and easier to use than most other similar tools on the market.

Pros

Flexible and advanced features and functions. Support is responsive. What integrations Integromat lacks, they fill in the gaps with a Zapier integration!

Cons

Unable to rejoin a workflow path after processing one of many optional paths. What's more, you can't copy/paste or re use existing workflow snippets or modules - you need to recreate them each time.

Review Source

VG

Viktor G.  
Entrepeneur  
Program Development  
Used the software for: 6-12 months

### "Powerful, user-friendly and affordable."

October 30, 2020

5.0

I was really surprised by the effort put into their support.

Pros

Lots of integrations, user-friendly GUI and best in class support.

Cons

In a dream world the scenarios would be more intelligent, so that some of the least intuitive modules could be skipped.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Because of better pricing and support.

Review Source

TB

Tomer B.  
Support Esc. manager  
Computer Software  
Used the software for: 6-12 months

### "The support for this product are doing their best to help and achieve your final goal"

April 14, 2020

5.0

I'm using Integromat to simplify things at my work, and it's working like a charm after the first minute you're logged into their site.

Pros

Easy to implement great online automation, which works for you.

Cons

Integromat's documentation is currently poor and needs more videos and common scenarios.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

Much much easier

Review Source

VR

Verified Reviewer  
Solutions Architect  
Automotive  
Used the software for: Less than 6 months

### "When fast integration is needed"

March 23, 2023

4.0

Pros

I really appreciate wide variety of modules, that Make offers to work with and is quite easy to understand and to deploy a working pipeline. It really made me happy, when I have seen a first pipeline working after just a few hours.

Cons

Some modules miss the whole API, so you need to implement it via custom call.

Review Source

VR

Verified Reviewer  
Co-founder  
Internet  
Used the software for: 6-12 months

### "Integromat can change the way we build startups"

May 6, 2019

5.0

Integromat has helped us a lot for our business. For our case, it's much cheaper and much more powerful than having to recruit a CTO.

Pros

Integromat has helped me to automate almost everything : logistics flows, reviews system, accountability... You can connect everything to everything. And since there is a built-in database, it makes this tool much more competitive than competitors like Zapier.

Cons

The online documentation is quite scarce. You mostly learn by trying and testing.

Review Source

VR

Verified Reviewer  
Founder  
Computer & Network Security  
Used the software for: Less than 6 months

### "Make for Workflow automations"

October 30, 2022

3.0

I will maybe give it another try, but we have switched to Zapier and quite satisfied with it

Pros

Make has a great UI, thus providing easy to visualize your workflows

Cons

It's not very straightforward to run the automation, even though the automation scenarios are relatively simple

Review Source

HH

Herbert H.  
Owner  
Design  
Used the software for: I used a free trial

### "Amazing features and integrations"

August 27, 2019

5.0

This is by far the best and most intuitive of the data and task automation options.

Pros

Tried IFTTT and Zapier. This grasshoper-like interface makes way more sense to me. When I got hung up with errors, support team helped me get things working quickly.

Cons

There aren't many guard rails on the software yet, so newbies like me can make mistakes that require tech support to undo our errors.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

Switched from

[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

IFTTT doesn't make much sense to me.

Review Source

MF

Mark F.  
VP of IT  
Program Development  
Used the software for: Less than 6 months

### "Great alternative to Zapier that is more full-featured"

April 23, 2020

5.0

I was originally looking to use Zapier for my implementation, but they didn't have enough options/features for what I needed. Integromat did exactly what I needed. Fantastic software!

Pros

Intuitive workflows and easy to get going quickly. Amazing support!

Cons

Some of the advanced features get rather technical with a bit of coding, but they have a lot of help files to guide you through it.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

See above

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

See above: Zapier did not do what I needed

Review Source

CH

Corinna H.  
MD  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Quickly gets you into high pricing range"

December 28, 2023

4.0

While implementing a new process structure and integrating automations in our work flow management we worked with a specialized consultancy that recommended us using make for the workflow management. While the solution is a great add on for surely a huge amount of use cases it wasn't the right one for ours as it increased the complexity and especially the monthly pricing. Working with SmartSuite we actually now prefer using the integrated features.

Pros

\- creating processes with different Automations and integrations - nice user interface (clear process overview in a easy to read graphical manner that allows also non-technical users to understand the workflows happening)

Cons

\- high risk of expensive monthly fee structure

Review Source

VR

Verified Reviewer  
Founder  
Education Management  
Used the software for: Less than 6 months

### "Useable"

June 20, 2023

4.0

This will be a great product if used as it was developed, we used it as band aid and whilst it worked it was never going to be a permanent fitting.

Pros

We used MAKE to integrate an old PHP site to a Merchant site and needed web hooks etc. The product is relatively easy to work with considering we do not have an in house tech/dev team.

Cons

MAKE did what we wanted it to do in the short term but it has since been removed as it was just another layer to support.

Review Source

DM

DJ M.  
Manager  
Retail  
Used the software for: 6-12 months

### "Game Changing!"

June 14, 2019

5.0

Overall, we are extremely pleased with the product and are excited to find even more uses for it!

Pros

The UI is much easier to use than other integration platforms. The possibilities that Integromat open up seem endless and have really allowed us to streamline so many tasks in our business.

Cons

It would be nice if there was an easier way to test scenarios. For example, Zapier allows you to use data from a previous trigger to test a scenario multiple times.

Review Source

AC

Abe C.  
GIS Manager  
Government Administration  
Used the software for: 6-12 months

### "Superior support that helped gain a 100-fold increase in capabilities!"

January 6, 2021

5.0

We integrate our systems on the back-end regularly, but now we've got tools to integrate even more applications and expand our capabilities.

Pros

We were trying to connect our mobile app solutions to our CIty asset management solution in order to improve reporting of issues around our City. The tools were there but our experience with Integromat was limited, but incredible and patient support from \[SENSITIVE CONTENT HIDDEN\] from Integromat helped us achieve our goal. We have about a dozen simple email-type web-hooks in place, but now we've expanded our web capability. Thanks Integromat!

Cons

There is a level of complexity that is immediately off-putting, but once you understand the basics, the learning happens fast.

Reason for choosing Make

Cost. Good examples of use within existing enterprise applications that we have.

Review Source

SA

Shivam A.  
product analyst  
Education Management  
Used the software for: I used a free trial

### "A No Code Swiss Knife"

May 6, 2022

5.0

Pros

If you don't want to host and hassle with open source solution but also want to get flexibility at a very good pricing, Make is the best bang for money. Not sure why they changed their branding but try it and enjoy all the fluff

Cons

UI could be improved. I personally prefer Siri Shortcuts / Zapier like flow. Hope they could incorporate this in their multi chaining ui

Review Source

Max S.  
Director, Customer Success  
Computer Software  
Used the software for: 6-12 months

### "Zapier alternative written for programmers"

March 12, 2019

5.0

For software vendors (SaaS products) it's a great addition or an alternative to Zapier. For users it could be a bit more flexible alternative to Zapier, but with a higher entry level.

Pros

\- Easy copying of actions/triggers/searches: copy & paste JSON config and quickly edit; - Very flexible, allows to adopt nearly any REST-like API

Cons

\- A bit difficult to onboard due to own terminology; - Would be great to have more out-of-the-box integrations with popular SaaS services

Review Source

VI

Vincenzo I.  
Web Developer  
Marketing and Advertising  
Used the software for: 2+ years

### "Automatizzare i processi aziendali"

October 30, 2022

5.0

Pros

A differenza dei competitor Make basa i suoi piani sul reale consumo di risorse e non sul numero di processi eseguiti.

Cons

Secondo la mia esperienza su Make non ho avuto alcun inconveniente e quindi non ho nulla da segnalare in merito

Review Source

Timothy L.  
Software Consultant  
Information Technology and Services  
Used the software for: I used a free trial

### "great platform for connecting your systems!"

April 6, 2021

5.0

great experience starting to learn this tool. They have lots of capabilities and robust debugging and testing tools. I would highly recommend investing the time learning this tool as it can provide significant value once you get the hang of it.

Pros

integromat offers great tutorials and simple to use interface for automation and integrations. There are lots of helpful tutorials for folks just getting started, and there is a very friendly user interface. Even though there is a learning curve its fun to solve problems using this tool and I would highly recommend it.

Cons

there is a little bit of a learning curve to get started, and while it is virtually a no code solution it really does require understanding of how coding and software development works to be successful with this tool

Review Source

TK

Tariq K.  
Programmer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Sooper Easy"

June 29, 2022

5.0

Pros

I just worked on the workflow feature for now and it was amazing. Simiple to use

Cons

I would like if it could have an option to integrate with shopify like when a new order is created or updated, a google sheet data should be updated.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

It did not supported a functionality. Like when a contact form 7 on wordpress is submitted, a ticket will be created on freshdesk.

Review Source

M–MŠ

MiO – Miroslav Š.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "A cutting edge tool for great performance automation"

May 6, 2019

5.0

Technical support is amazing. It responds in a very short time. It helps with troubleshooting and also complements new features on demand. The price is very fair. The purchased credit is transferred to the next month. Excellent and fair.

Pros

It is simple. The processes you create can be duplicated and reused for new projects. The schematics are transparent and flexible. The history of tasks played is also excellent.

Cons

I have nothing I wrote here. I have not found any minuses.

Review Source

CL

Cristiano L.  
Owner  
Computer Software  
Used the software for: 1-2 years

### "The best of cost x benefits"

April 4, 2019

5.0

With integromat I can create all integration I need, have good features and the cost is good.

Pros

Easy ti use, the support is verry good. When I had doubts the support helped me.

Cons

Don´t have a lot of app integrations that is easy to create, but have the solution to integrate with all apps.

Review Source

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