# Page 4 | Make Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Make the right Integration solution for you? Explore 407 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154278/Integromat/reviews

---

Make

4.8 (407)

[View alternatives](https://www.capterra.com/p/154278/Integromat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated May 15th, 2026

# Page 4 - Reviews of Make

## Showing most helpful reviews

Showing 76-100 of 407 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Leonardo M.  
CMO  
Legal Services  
Used the software for: 2+ years

### "Solid tool"

April 27, 2022

5.0

Pros

Essential to connecting tools we would otherwise not use because they don’t have native integrations - the number of integrations is great.

Cons

The UX could be improved and the price also got up since they rebranded.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Price

Review Source

Artur A.  
Product Owner  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Generation "Z" ("Zero-coders")"

August 25, 2019

5.0

Pros

My team and I truly felt in love with Integromat since very first interaction. A visual interface that is simple enough but provides outstanding possibilities whatever you decided to make or create. The whole variety of integration schemes, connectors, settings, and other product customization appeared to be much over our expectations and engaged us to run more creative sessions with an internal team and outside with our users as well. That dramatically increased our product delivery speed rate and encouraged product team to reach more goals withing the same sprint cycle. With integromat, you help your product team grow. It shortens a development cycle up to 5x faster than we had before.

Cons

Would be great to have more examples of a case by case implementations. Also, it seems to be obvious, but there are no pre-built templates or fully-built examples that could make a team engagement more seamless and time-efficient. So the learning curve exists and can freeze your team for quite a long time if you won't focus on just a particular case.

Alternatives considered

[Tray.io](https://www.capterra.com/p/162651/Tray-io/)[Zapier](https://www.capterra.com/p/130182/Zapier/)[Blendr.io](https://www.capterra.com/p/189676/Blendr-io/)

Reason for choosing Make

We use different tools same time. It depends on a task we need to accomplish. All tools are very well done and it's just up to product manager to decide which tool is better and easier for this exact issue.

Review Source

EC

Edgar C.  
Director  
Computer Software  
Used the software for: 1-2 years

### "Make help us build excelent document management systems"

May 13, 2023

5.0

Excelent till now.

Pros

Great to track every step of the process. Can conect with hundreds of different APIs

Cons

Maybe a little complicated at the beginning, but as soon as you understand is very productive.

Reason for choosing Make

Yes.

Review Source

MZ

Michael Z.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Make/Integromat no-cose integration"

September 14, 2022

4.0

Make had helped my clients integrate multiple marketplaces with their back end systems at a cost that is much less than other comparable platforms

Pros

A lot of useful built-in functions, clear visual scenario builder.

Cons

A little concern for the migration of our integrations that were built on Integromat and will need to be ported to the Make platform

Alternatives considered

[MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)[Celigo Integrator.io](https://www.capterra.com/p/157596/Celigo/)

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Costs and flexibility

Review Source

AH

Alvaro H.  
Big Data & Business Intelligence Coordinator  
Construction  
Used the software for: Less than 6 months

### "Upgrade you data integration"

May 7, 2023

4.0

For us, this integration with google docs or Microsoft Word Templates is one of the most powerfull tools that we found in MAKE

Pros

We work with airtable, using it as a CRM and as a ERP. IT saves as a lot of time. Whe I discover MAKE it was another upgrade, now we are implementing solution to autogenerate monthly and annual reports for each departament of our business. For

Cons

It would be amazing integration with wetransfer. We need, many times to send very big size files. With that integration we can save another bunch of manual time

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

Easier to understand. Great visual interface. Friendly for beginners

Review Source

JV

Jeroen V.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Worst and most non-functional automation / integration platform that exists"

June 7, 2022

1.0

The connections between Facebook and Sheets simply don't work. What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and nowhere. When you contact support with this, they try to tell you the bug isn't theirs while it is their issue to fix. And then they will send you tutorials on how to do it etc. While you did it perfectly according to the book. My conclusion: Make.com / Integromat does not maintain the Facebook API connection and now that the Facebook API refuses to function, all Make.com / Integromat customers are stuck. Zapier is a somewhat more expensive, but given the massive amount of time and frustration you'll save, a more cheap solution than Make.com / Integromat!

Pros

It has a good dashboard. Its recent dashboard upgrade is an improvement.

Cons

The connections between Facebook and Sheets simply don't work. What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and nowhere.

Review Source

VR

Verified Reviewer  
Manager  
Animation  
Used the software for: 2+ years

### "Automatizar tareas repetitivas"

October 19, 2023

4.0

Pros

Permite crear flujos mucho más complejos que con otros competidores y a un precio mucho más asequible

Cons

Resulta complejo ver en algunos casos la razón por la que la información no se ha transmitido correctamente.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

Precio

Switched from

[Appy Pie](https://www.capterra.com/p/140928/Appy-Pie/)

Integraciones

Review Source

VW

Vance W.  
Digital Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best integration and workflow automation tool"

September 28, 2022

5.0

Amazing even during their early Integromat days. They've evolved so much and they are probably one of the most important tools in any of the businesses I've worked with.

Pros

Cost, features and available integrations are Make's strengths and probably the reason why they are preferred by anyone who knows how to handle webhooks over Zapier (robust but very expensive).

Cons

Documentations for certain obscure integrations can be very weak and not helpful. But they make up with great customer support.

Alternatives considered

[Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)[Zapier](https://www.capterra.com/p/130182/Zapier/)[n8n.io](https://www.capterra.com/p/198028/n8n-io/)

Reason for choosing Make

Cost, features and integrations

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Cost

Review Source

Abhi B.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best app for automating your business workflows"

April 2, 2020

5.0

We are putting our entire business on auto-pilot with the help of Integromat. From customer support to sales enablement, we are using Integromat to connect the pieces together and save a lot of our precious time on a day-to-day basis.

Pros

Integromat is much, much superior in overall features than its counterparts like Zapier, Automate.io, Zoho Flow, and much more. What we love the most about the software - Integrated file management - Very intuitive flow builder - Error handling capabilities - Customer support (they are very much open to feedback and go an extra mile to maximize mileage)

Cons

Well, IG isn't perfect. We would have loved the ability to write our own custom logic inside the app, and it still doesn't support a few apps that we use, like, RescueTime, FindThatLead, TexAu, and much more. That being said, it's still an evolving platform, and we have migrated away from Zapier/Zoho Flow/Automate.IO completely, after signing up for Integromat.

Reason for choosing Make

The platform clubbed with the overall pricing proposition is pretty attractive.

Switched from

[Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/)

Zapier is too expensive. Zoho Flow lacked platform robustness and their team was very slow in integrating new features, not to mention they had no way to handle error cases.

Review Source

SD

Sergio D.  
Digital facilitator  
Information Technology and Services  
Used the software for: 6-12 months

### "Probably the bet connector out there"

June 29, 2023

5.0

Pros

Make is easy to understand and use for basic tasks; you need to invest some time on the (very good) training to exploit the ore advanced features and create complex workflows, but yuu'll find yourself doing magic.

Cons

Some features and connections are missing, bu tit's only a matter of time, they'll be integrated for sure.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)[Bardeen](https://www.capterra.com/p/10002563/Bardeen/)[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

Reason for choosing Make

More complete solution, better interface/dashboard, better pricing

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

More complete solution, better interface/dashboard

Review Source

HT

Harry T.  
E-commerce store owner  
Graphic Design  
Used the software for: 1-2 years

### "Etsy order automation"

August 25, 2022

5.0

I've created an Etsy to google sheet order automation which helps me fulfill my orders. It used to take A LOT of time to manually fill all the information from orders. Now I have scheduled my scenario to run every day at a specific time and it hasn't failed me once! This is a real time saver for me and I can focus on my business.

Pros

I am an intermediate PC user, however, I do not have any knowledge of coding. Make software is perfect from both the user experience (UX) and the user interface (UI). It might be a bit complicated at the start, however, with all the tips I got hang of it in no time! I want to say thanks to the developers and designers for making this software.

Cons

I don't have any problems with it! It does the job for me.

Reason for choosing Make

It offered me the best solution - from practical to financial.

Review Source

VR

Verified Reviewer  
CX Manager  
Internet  
Used the software for: 1-2 years

### "All these things we couldn't have done "

January 13, 2023

5.0

I'm running a lot of automation that makes my life easier, with an incredible gain of time. It could be simply e-mails sorting, data collection, social media posts... the range of use of Make is incredible, there is approximately nothing you can't do with it!

Pros

Make is an incredibly great tool for automation. I like the product direction and the continuous expansion of Ootb integrations available that are for now covering all our needs. The ROI is great.

Cons

It's sometimes a bit complicated to use for non-techie people, compare to their competitors - sounds less intuitive than Zapier for instance.

Review Source

MP

Mattia P.  
Ragioniere  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Automatismi rapidi ed efficaci"

December 23, 2023

4.0

Pros

Grazie a Make ho la possibilità di far partire le campagne di automazioni all'interno del CRM Keap Infusionsoft

Cons

Spesso, quando appare un errore nelle sequenze, se non si tiene d'occhio la casella mail si rischia di scoprire troppo tardi che la sequenza si è interrotta

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Facilità d'uso e maggiori funzioni rispetto al precedente prodotto

Review Source

GAB

Godfred Akwetey B.  
CRM and Automations Expert  
Information Technology and Services  
Used the software for: 1-2 years

### "Make review"

November 13, 2022

5.0

Make is a very good integration tool and offers a lot of flexibility.I love the fact you can have an overall visualization of the flow

Pros

Numerous features that allows for any type of integration

Cons

In the trigger (with the select from where to start), you cannot select specific data from there. Once you select, let's say the 3rd data, it will run from the 3rd all the way to the 1st data.Also, there is no internal javascript environment unless you use another app.

Alternatives considered

[Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)

Reason for choosing Make

More features and flexibilty

Review Source

Christian L.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Amazing Software"

April 8, 2024

5.0

Pros

It’s the easiest way to connect workflow and automate process

Cons

I don’t know exactly.. I think the only things is the number of app social to connect. There isn’t TikTok and YouTube. This 2 app is so important to automate social workflow

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

The simplicity of UX to connect app between them.

Review Source

Juan Pablo G.  
Gestor de Imagen Web y Facilitador de Grupos  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Make ha sido un rescate para mí!"

January 15, 2023

5.0

Ahora puedo automatizar la mayoría de las tareas tediosas y concentrarme en el trabajo creativo.

Pros

Make ha sido un rescate para mí! Estaba atrapado en una rutina de tareas repetitivas y sentía que nunca podría terminar ninguno de mis proyectos. Luego encontré Make, y cambió mi forma de trabajar. Ahora puedo automatizar la mayoría de las tareas tediosas y concentrarme en el trabajo creativo. ¡Altamente recomendado para cualquiera que esté buscando optimizar su flujo de trabajo!

Cons

La verdad, no veo ninguna deficiencia hasta ahora en la herramienta.

Review Source

DS

David S.  
IT Consultant  
Education Management  
Used the software for: 1-2 years

### "Best customer service and great combination of functionality and usability"

February 27, 2019

5.0

We solve most of our back end problems with this service. We have a lot of communication between our website, our database, Trello, Mailchimp, Typeform and Google services. Integromat automates all those processes easily. We generate and send out all our documents with Integromat. We handle all our contact and application forms on our website and on Typeform with Integromat to generate support tickets in Trello, send notifications via Gmail and make entries in our database. From fairly simple to very complex processes Integromat automates all of them to save you a lot of time and nerves.

Pros

There are a lot of functions for almost every scenario you can think of. But it is still very easy and simple to use. In comparison to many other service (Zapier, IFTTT, automate.io) this is by far the most powerful tool i have used. That is why i was really surprised how cheap the subscription is. There is even a free subscription model that is enough for some basic scenarios. One of the major points that convinced me to use this service was the customer service. The response time is really short and the customer service even helps with specific scenarios.

Cons

Because of the variety of third party ad-ons there might be some issues when a third party updates their software. But after reporting the issues to the customer service they find a solution.

Review Source

JM

Javier M.  
PROJECT MANAGER  
Marketing and Advertising  
Used the software for: 1-2 years

### "Gran herramienta de automatización"

April 10, 2023

5.0

Pros

Puedes automatizar casi cualquier proceso, tiene muchísimas más opciones de integraciones y de posibilidades de configuración que sus competidores. La forma de visualizar la información es intuitiva y en general se disfrutan trabajando con ella.

Cons

Por ponerle un pero, en algunos tipos de flujos de automatización que requieren varias acciones, puede resultar algo caro con el modelo de pago por operaciones. (Además todas valen igual, cosa que en mi opinión no debería de ser así)

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Review Source

Ritch C.  
Regional Tech specialist  
Telecommunications  
Used the software for: 1-2 years

### "I like make but the learning curve sucksss"

October 20, 2022

5.0

Pros

When things work they work. I really like the tool it just has a steep learning curve.

Cons

how hard it is to get tech support to help. Not only that but things aren't too easy to set up.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Pricing

Review Source

LW

Lindsay W.  
Director  
Entertainment  
Used the software for: 6-12 months

### "Like having an extra staff member"

November 30, 2022

5.0

Brilliant.

Pros

The vast connectivity to other apps that I use all the time means that while I selected it with a task in mind, I now find myself imagining new tasks to automate all the time.

Cons

I'd love a little more responsive assistance when I have a question around how to achieve something. But still they are pretty responsive so It's not really a complaint.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

Value. Better price point.

Review Source

VR

Verified Reviewer  
Managing Director  
Computer Software  
Used the software for: 6-12 months

### "Cheaper than others and easier to use"

February 15, 2019

4.0

Overall I have been very impressed with Integromat. Easy to use fast to accomplish your goals, unless you need support which takes ages to get a reply from

Pros

I have tried lots of automation solutions out there but Integromat really is far more intuitive. What once was a daunting prospect of linking systems and data together is now a breeze. The list of different sauces and apps to choose from is massive. They also have huge amount of documentation which is very easy to follow.

Cons

It is easy to get yourself in a mess adding connectors when you didn't mean to and it isn't possible to save a scenario unless you have completed all the fields. This is a pain when you are creating more complex scenarios and need to flick in and out of other apps.

Review Source

Response from Make (formerly Integromat)

February 19, 2019

Hello, thanks a lot for your review. Just a note, it is possible to save scenario at any point, it can even be completely empty or in any kind of unfinished state. And if you don't mind, I would like to hear more about why you are unsatisfied with our Customer support. Thank you. Ondrej, Integromat

cB

charlotte B.  
Founder & CEO  
Apparel & Fashion  
Used the software for: 1-2 years

### "Super Outil d'automation : puissant et complet"

May 23, 2023

5.0

Pros

Super outil no code, gratuit qui nous permet d'être autonome et de ne pas solliciter une ressource dev, peu disponible pour des sujets marketing et qui nous permet de connecter nos outils sans payer une app ou un presta

Cons

mieux d'avoir un peu de connaissance de code pour plus de puissance

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

J'utilise les 2

Review Source

VR

Verified Reviewer  
data analyst  
Accounting  
Used the software for: 1-2 years

### "amazing flow automation tool"

November 15, 2022

5.0

I like to use it because the support is very fast too

Pros

Make is a workflow automation tool that allows you to integrate various sources to make your daily life easier. The user interface is well thought

Cons

for me the price can be part of the negative points

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Review Source

VR

Verified Reviewer  
Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Best software for integrations"

October 13, 2022

5.0

We use a lot of different products and integrating all of them is a big headache. And reading API documents for all of them can be a bit overwhelming. With make.com anyone literally anyone can set up integrations.

Pros

With make.com you need any developers, you can just log in and start integrating the software you use. If you want to share the integration there is a great option called blueprint which is one of the best things about make.com

Cons

I haven't come across a con yet and I don't think I will.

Review Source

Joanna G.  
Social Media Marketing  
Renewables & Environment  
Used the software for: 1-2 years

### "Good for small business"

January 21, 2021

5.0

Overall is perfect to reduce the time breach between our leads in social media to the sales team.

Pros

Although it can be a bit tricky to set up, once you use it, you can't go back, this allowed our small business to automate most of the daily task that we used for sheets from 1 hour to 20 mins, optimize the time of response and arrange better our database.

Cons

Is needed to have a test, trial, and error to see actually how it is going to work since different applications have specific details to trigger correctly the information. Took me up to 1 week to set up properly for our needs.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Price

Review Source

Similar Products

Featured

## Related categories

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Integration](https://www.capterra.com/integration-software/)[iPaaS](https://www.capterra.com/ipaas-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.