# Page 5 | Make Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Make the right Integration solution for you? Explore 407 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154278/Integromat/reviews

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Make

4.8 (407)

[View alternatives](https://www.capterra.com/p/154278/Integromat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Page 5 - Reviews of Make

## Showing most helpful reviews

Showing 101-125 of 407 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DK

Dayhawk K.  
Marketing  
Medical Devices  
Used the software for: Less than 6 months

### "An Amazing Tool for Marketers and Business Automation"

June 15, 2022

5.0

Pros

Make is simply the best automation tool that connects thousands of cloud and on-premise endpoints through a visual interface. Make helps create intuitive automations, from mundane tasks to complex business processes, which save time and headaches.

Cons

Initially, the lack of MS SQL Server triggers seemed like a turnoff. It turns out, there's a better way. Instead of needlessly polling your DB constantly, contacting Make via a simple webhook is much more efficient. What seemed like the only con wasn't a disadvantage at all.

Alternatives considered

[Workato](https://www.capterra.com/p/148729/Workato/)

Reason for choosing Make

Workato wasn't very responsive to inquiries. It took multiple emails to get a response. There's no easy way to demo the platform.

Review Source

Robert D.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Many extensions to choose from and better than Zapier"

May 10, 2022

4.0

Pros

I like the fact that it has integrations to all of the software we use which allows us to streamline and automate our backend processes. It is also inexpensive compared to Zapier.

Cons

The learning curve was steep and the initial setup throws errors most of the time, sometimes errors without much detailed explanation.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Review Source

VR

Verified Reviewer  
Teacher  
Education Management  
Used the software for: 2+ years

### "Integrated automatic life"

August 19, 2022

5.0

I use it to share photos and texts automatically to my telegram channel. I also used it to save attachment of labeled mails to google drive.

Pros

The scale of integration services is very wide. Mail services, social media, office softwares, and whatever you use online can be used as a data provider and service in Make. There are a lot of ready to use public templates.

Cons

Adding services such as Gmail or other Google services takes to much steps and time. Instead of adding keys or tokens, it would be easier using log in screens.

Switched from

[Workato](https://www.capterra.com/p/148729/Workato/)[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

It is easier than others and it has a wide range of integrated services.

Review Source

Phil T.  
Home User  
Writing and Editing  
Used the software for: 2+ years

### "Excellent graphic workflow manager with exceptional customer support"

November 29, 2022

5.0

I began using this platform when it was still called Integromat to automate the collection of data from one source, reformat it and then save it to google drive for use in another application. It worked perfectly and I soon had other automations and workflows established to improve my workrate and efficiency. I find the platform to be hugely versatile and adaptable and would recommend it to anyone needing to automate complex functions across a range of data sources and applications.

Pros

I love the drag and drop graphic interface where workflows are constructed almost as much as the fantastic customer support which was invaluable.

Cons

Because the huge range of applications and processes that can be incorporated into Make, it can seem a little daunting and overwhelming to start building workflows, but the support team are ready and willing to get involved and offer suggestions and tweaks to achieve your desired goal

Review Source

YD

Yann D.  
Responsable informatique  
Construction  
Used the software for: 2+ years

### "Impressionant / Indispensable"

November 23, 2022

5.0

Le gain de temps est x20 sur l'utilisation des API

Pros

Produit simple d'utilisation, accéssible à tous. La gestion des API très facile. Dispose également d'une communauté

Cons

Pas de traduction en francais, un support pas toujours efficace.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Make

La simplicité d'utilisation, le rapport qualité prix imbattable. La puissance du produit est impressionante

Review Source

LN

Luca N.  
Director  
Market Research  
Used the software for: 6-12 months

### "professional workflow diagram"

May 24, 2022

5.0

the most tedious flows like: complete forms, save documents in a specific place, insert pdf invoices from e-mail into our ERP without any manual step

Pros

The diagram editor is a unique feature, but you need a while to learn how it works.

Cons

is not simple like others, but is really powerful, if you are a programmer-like minded you'll love it at first sight

Alternatives considered

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

there's no comparison: Make (Integromat) is the winner, also regarding costs.

Review Source

GJ

Geoffrey J.  
Founder  
Internet  
Used the software for: 2+ years

### "Great balance between flexibility and ease of use"

February 26, 2022

4.0

Make is still my go to automation tool. I do have to resort to some other tools for more specialized needs like scraping or looping/transforming data as I feel like it uses lots of ops for such trivial tasks.

Pros

I love the visual workflow editor (much more flexible than the static one in Zapier for multipath and conditional logic). It's the best in it's category. I also love how easy it is to debug each step.

Cons

Pricing is still great value even after the rebrand. It just feels strange though to pay 3x more for your ops if you have to upgrade. I always had a mixed feeling about the support, sometimes I don't get an answer, sometimes it's super fast. Some modules are not maintained (or very slowly) and cause your scenarios to break (Youtube come on !) Some features have been massively voted (like merged path) and years later, it's not there yet. Arrays and collections work differently, which is always a headache to convert to the format your need in my experience. I'm missing a way to resume or restart a run that errored after fixing the scenario.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)[Wappler](https://www.capterra.com/p/187589/Wappler/)[Hexomatic](https://www.capterra.com/p/233140/Hexomatic/)[TexAu](https://www.capterra.com/p/207928/TexAu/)[Robomotion](https://www.capterra.com/p/214513/Robomotion/)

More specialized tools for scraping or looping/transforming data needs

Review Source

Matthew A.  
Senior GIS Technician  
Civil Engineering  
Used the software for: 6-12 months

### "Incredibly easy setup and deployment"

September 4, 2020

5.0

This program has saved me and my company an extraordinary amount of time and resources by allowing us to automate processes that would normally be arduous and time consuming.

Pros

The interface makes it very easy to setup scenarios, even for users with minimal experience. There are more modules available than I would ever know what to do with, giving me tons of possibilities to further automate my company's processes.

Cons

Some features that I would like available are either still in development or are still at the drawing board. This means I have had to create some workarounds for functionality that I would like to see.

Reason for choosing Make

Price was the main selling point as well as recommendations from peers

Review Source

MD

Mike D.  
Developer  
Marketing and Advertising  
Used the software for: 2+ years

### "Easily and Profesionally Connect your data across platforms"

February 9, 2024

5.0

Great, we have around 40+ scenarios running that make sure our data is on all the correct places at all time.

Pros

Easy to create your flows, connect the different apps and handle errors.

Cons

Support has been slow in replying when something is not working or I'm not really sure if I'm doing it correctly.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Zapier is clumsy compared to Make and difficult to handle errors

Review Source

LP

Lucas P.  
Creative Director  
Design  
Used the software for: 2+ years

### "This tool definitely crushes the competition"

February 19, 2019

5.0

I've tried a number of tools in the space, and Integromat really just brings it in all the places that are important to me. I appreciate the overall flexibility -- the developers have assumed nothing about your project and so there are no restrictions to what you can achieve. The pop-open config panels for each pre-built module are a clean and simple way to manage what would otherwise be a HUGE tangle of individual libraries and imported classes. I've created a tool that funnel multiple lead sources into a single PipeDrive sales flow. I've built a service to provide email addresses to website members that forwards inbound messages to the address associated with their user account. I've built a signup-processing tool that adds new subscribers to variable MailChimp lists depending on the details of their service agreement.

Pros

Visual UI simplifies complex integration networks Really good selection of pre-built interface modules Ability to write your own reusable modules Debugging system to track down integration errors Lots of options for handling of errors Usable freemium offering and great pricing after that

Cons

There are a few interface modules that I'd like to see pre-built for tools that I use, but these tools also utilize REST APIs, so the lack of pre-built modules doesn't get in the way of actual development. It just feels a bit neater to use a pre-built module and see those icons in the UI instead of just seeing a bunch of webhoook icons.

Review Source

Dragan O.  
IT Manager  
Media Production  
Used the software for: Less than 6 months

### "Make the automation wiz"

June 17, 2022

4.0

Really good overall experience and makes our manual tasks automated with ease

Pros

The ease of use and the fact that you do not need to be able to code

Cons

Sometimes when working on a scenario if you forget to save your work there's no autosave feature

Review Source

Maicol B.  
Developer  
Computer Software  
Used the software for: 1-2 years

### "Good for small flows, messy for bigger ones"

August 15, 2021

4.0

Integromat is good for small flows, where you take the data from a source/trigger, format it and send it to another service via a bundled module or via API request (through the Web Request module). However, when you have a lot of modules the things become complicated since it is difficult to manage data inside your flow, especially when you have different sets of data in one trigger

Pros

It can be "programmed" through flows There are a lot of modules to choose from, one specific for every service

Cons

No customer support: either you send a support ticket or you post in the community group you don't receive a reply. It becomes difficult to manage data in bigger flows (you have to use Integromat variables and you can type to enter them faster)

Review Source

VR

Verified Reviewer  
General  
Marketing and Advertising  
Used the software for: 6-12 months

### "Fun and powerful"

February 21, 2022

4.0

Automate reoccuring manual tasks

Pros

Integration capabilities / Graphical user interface / Pricing

Cons

It took some time to get to know the setup and all the different modules.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

better Pricing / better User Interface

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

better Pricing / better User Interface

Review Source

VR

Verified Reviewer  
Recruiting Enablement Specialist  
Computer Software  
Used the software for: 6-12 months

### "Critical for our recruiting "

August 9, 2023

4.0

We use it for connecting our recruiting tools with our HRIS, and each other.

Pros

It bridges the gap between our ATS and our HRIS. It also connects our other recruiting tools including texting and assessments.

Cons

It's not the easiest to understand if you are not in it constantly.

Review Source

VR

Verified Reviewer  
Principal SQL Server DBA  
Information Technology and Services  
Used the software for: 1-2 years

### "Incredible product and service in the automations / aggregation space"

March 4, 2021

5.0

Brilliant. Since moving across to Integromat we've never looked back.

Pros

By far one of the most comprehensive software integration / aggregators that I've seen. Very powerful in terms of capabilities and leaves the likes of Zapier for dead.

Cons

The increased capability of the platform can at times be overwhelming, however their support is also exception and has helped a lot during more complex scenarios / automations.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Zapier had limitations in terms of automation capabilitie.

Review Source

RF

Ricardo F.  
Product Builder No Code  
E-Learning  
Used the software for: 6-12 months

### "The most complete and ergonomic automation tool"

July 29, 2022

5.0

Awesome. Make is my favorite tool.

Pros

With Make any kind of automation is possible. We can go very far in the workflow, even automate an entire business. Getting started with the tool seems complicated at first but you get used to it very quickly. I highly recommend.

Cons

What's unfortunate is that with Make the "sleep" feature only lasts 300 seconds. It would have been useful to have a module where we could apply a longer delay.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)[n8n.io](https://www.capterra.com/p/198028/n8n-io/)

Reason for choosing Make

More complete and we can make more complex automations. And the price also.

Review Source

VR

Verified Reviewer  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "The best no-code automation tool out there"

April 29, 2024

5.0

Pros

The visual interface of Make is a joy to use. The educational course content is very comprehensive and makes it easy to get up and running and learn, not just how Make works, but how applications communicate in general. So even if you're a complete novice but have a desire to learn a new skill, it's very valuable. Support is excellent and the Make community will always support you if you have trouble with building particular scenarios.

Cons

If I had to pick a flaw, while the educational content is very good, there are "continuation" errors (I assume due to updates in the course content which is not back-checked and edited, or due to updates to the platform, so an image you see may not be the same as in the course). This can confuse beginners and did confuse me at the start. But it is improving.

Review Source

VR

Verified Reviewer  
Growth Marketing Specialist  
Financial Services  
Used the software for: 2+ years

### "One of the best automation tools I've used"

December 12, 2023

5.0

Pros

Make is great when you want to automate stuff between various platforms and there are no native integrations. After watching a few videos of people using it, it became easy to jump right into it and create scenarios. Even if a tool has no integration with Make, using the API is fairly easy.

Cons

Since Make charges per operation, it can become somewhat expensive, but besides that nothing comes to mind.

Review Source

VR

Verified Reviewer  
CEO  
Accounting  
Used the software for: Less than 6 months

### "The best tool to integrate APIs, simple as that. "

April 11, 2022

5.0

My overall experience with Make is fantastic, in the new age of workflow automations this tools makes my life easier and productive!

Pros

I like the granularity of the integrations, high quality workflow integration.

Cons

At times the learning curve can be steep, I guess it could be modernized towards a sequencial learning modes in order to take advantage of all the features (specially for newbies).

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

It's more granular in features than the competition.

Review Source

Tomás B.  
publisher  
Publishing  
Used the software for: 2+ years

### "Best integration app "

May 7, 2019

5.0

The Integromat helped to change workflow and document + data flow in our publishing company. Cannot imagine our business without it. We use Zapier too for some simpler tasks (easy zaps are easy to set up​ but more complicated scenarios or scripts are not possible at all). It is only a ​matter of time when we leave it forever.

Pros

\- powerful and flexible yet still simple to use - a ​growing number of integrations - great support (always helpful) - data warehouses - price is affordable

Cons

\- documentation could be more thorough - iOS app could be nicer

Review Source

VR

Verified Reviewer  
Marketing Director  
Professional Training & Coaching  
Used the software for: 1-2 years

### "An easy way to use tools together for automation"

June 17, 2022

5.0

Pros

I love this product because they make it easy to put together several software tools. I created a marketing process where I put together: Google Sheets, Gmail, HubSpot, and Mailchimp. Since I implemented this, I have saved hundreds of hours; the process is automated, and it didn't take long to do it.

Cons

I was afraid with the migration from Integromat that, I would need to create the process again or tweak it. But no, the migration was great, easy, and straightforward.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

I was planning to upgrade Zapier, but after testing Make, I found it was a better solution for me.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

I couldn't make the funnel I wanted with Zapier; it was easier to do with Make.

Review Source

GF

Go F.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "The product would be the standard platform of business process automation"

August 21, 2023

4.0

It makes easier for me to build small apps instantly.

Pros

The product can connect any types of awsome tools together through API. You can do whatever you want to do if you have knowledges about API.

Cons

Without knowledge about API, tools, network...etc, it is quite tough to use. And, moreover, it is less support for Japanese users to use this. There are similar products which is locailized in Japan.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

The Make is flexible compared with other products

Review Source

PD

Philipp D.  
Director  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Excellent alternative to Zapier"

May 30, 2022

5.0

Pros

All the essential tools for integration and workflow automation, wide range of available integrations, flexible pricing plans.

Cons

Interface is ok, but could be improved, particularly while editing the scenarios. Some advance flow control options (like consolidate flows) are missing, but there are workarounds.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Review Source

jF

joel F.  
COO  
Retail  
Used the software for: 2+ years

### "Integromat - Automation to the next level."

August 27, 2021

5.0

Pros

Integromat has hundreds of apps that can be connected and it keeps on growing. They have functions that are not available in other automation apps. The way that you can automate from one trigger is almost endless.

Cons

The interface and functionalities need some learning curve.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)[Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/)[Appy Pie](https://www.capterra.com/p/140928/Appy-Pie/)

Review Source

Paul M.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "Amazing product I use every day"

May 6, 2019

5.0

I've been using Integromat for the last year and at this point I have 30 active scenarios. I used to use Zapier but because of how amazing Integromat is at handling collections, I moved everything over to Integromat. The way you can see the visual flows is just so much better than anything else I've tried. Also, if you need to design your own app, it is much simpler than Zapier. You don't need to do anything with node. You can just define the JSON input and response.

Pros

Easy to visually see a workflow. Better support for collections than Zapier. Easy to build your own apps. Branching logic is easy. You can get really advanced with the flows.

Cons

Their documentation could be improved for some of their connectors.

Review Source

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