# Page 6 | Make Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Make the right Integration solution for you? Explore 407 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154278/Integromat/reviews

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Make

4.8 (407)

[View alternatives](https://www.capterra.com/p/154278/Integromat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 6 - Reviews of Make

## Showing most helpful reviews

Showing 126-150 of 407 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GD

George D.  
Team Leader  
Hospitality  
Used the software for: 1-2 years

### "Excellent tool for automation"

October 6, 2023

5.0

Great, very good customer support.

Pros

It is easy to use. The visual user interface is awesome.

Cons

Bit limited in terms of data management options

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Ease of use, cost

Review Source

MN

Marine N.  
No code Solutions Engineer  
Computer Software  
Used the software for: 1-2 years

### "Meilleurs outils d'automatisation selon moi"

September 24, 2023

5.0

Pros

La présence d'intégrations natives mais aussi la possibilité de faire des call API. Les fonctions et différents modules permettent de manipuler la donnée avec beaucoup d'aisance

Cons

Le fait de payer par opération fait parfois grimper la facture si le scénario est mal pensé

Review Source

AU

Adrian U.  
ceo  
Marketing and Advertising  
Used the software for: 2+ years

### "I recommend 100%"

September 13, 2023

5.0

Pros

It can be used easily. There are many tutorials to learn through. It would have an intuitive interface.

Cons

I don't know if I have anything to complain about.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

price

Review Source

PV

Pieter V.  
Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Great competitor to Zapier, but not for everyone"

June 20, 2022

4.0

Make was great to help us automate part of our customer experience. We ended up moving to a competitor for more versatility and compatibility with third party integrations

Pros

Offers a well priced alternative to Zapier. Setting up certain integrations were easy and the platform was stable and reliable.

Cons

Fewer third party compatibility than Zapier at the time of using. This forced more work up front to integrate our third party integration tools to work with Make. If you don't know basic programming principles, some aspects of Make may be confusing to use and not user friendly.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Review Source

Ian K.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Game Changer"

November 28, 2022

5.0

Have really enjoyed using it and seeing the time it saves. We are a not for profit and the support Make gives us is amazing.The support and the forums are really good too if you get stuck.

Pros

Never having used automation software before I expected a much stepper learning curve. So thumbs up for ease of use. Its integration with SQL and Xero and Gmail is excellent.

Cons

Nothing really. I would be nit-picking - so not pointing directly to an existing SQL query make it a little more cumbersome, but copying and pasting soon gets round it.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

costs, and ease of use.

Review Source

VR

Verified Reviewer  
Principal Consultant and Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "We rely on Make for most of our client websites."

October 28, 2022

4.0

Best of breed of all the similar tools from our experience.

Pros

Integration with most of the SaaS tool we use for client work

Cons

In the early days of Integromat, tech support provided expertise on solving certain more complex integration issues. Now we have to rely on paid experts when necessary for extra difficult integrations. Would welcome that helping hand again.

Reason for choosing Make

Easier to design scenarios, easier integration for those services that require HTTP/API access.

Review Source

FG

Favio G.  
Internal Sales Representative  
Real Estate  
Used the software for: 6-12 months

### "Great way to automatize tedious and repetitive processes"

August 31, 2021

5.0

Overall, using Integromat for otherwise repetitive and laborsome chores saves a lot of time and effort to complete, setting up and connecting several apps doesn't require much, but, some help to get them done and automate the whole process requires some reading and video tutorials.

Pros

Integromat it's very simple to use, connecting and setting up any Google app is a breeze, error fixing is very simple saving me a lot of time by just dragging and dropping to connect multiple and complex processes with the user-friendly interface.

Cons

Some big platforms require some complexity to set up, and, the help documentation needs to be improved.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Pricing and Usability, Integromat beats Zapier hands down.

Review Source

Sean B.  
Student  
Computer Software  
Used the software for: 1-2 years

### "It is just a game changer. "

May 8, 2019

4.0

My life literally revolves around this product at this point, I have used it to integrate everything from planning my day, to gathering information about my day to day routines, allowing me to capture thoughts throughout my day. If you are willing to put in the work, this software can improve your life immensely and I do not think there are other options that offer as much functionality.

Pros

The vast array of services supported, all of the functionality that they offer, the fact that they are constantly adding new support for services.

Cons

The pricing model is not as economic depending on your particular needs, ideally, it would be more flexible.

Review Source

JC

Janey C.  
Senior Developer  
Information Technology and Services  
Used the software for: 2+ years

### "A Game Changer"

February 20, 2021

5.0

I use Integromat for 2 of my clients to automate complex auto-reply emails based on various criteria. Getting started is a bit of a learning curve but once you know your way around its mind blowing what you can do with no coding experience. Also, their support is absolutely first class - when I first started using the system I battled to get my head around a specific feature. The support team actually recorded a series of short videos for me to explain step-by-step how to achieve what I needed to do!

Pros

Setting up scenarios (automations) is straightforward and visual. I love that there are so many options for integrations and automations.

Cons

So far there are no features that I have needed that are not catered for so there is nothing I can say I dont like.

Reason for choosing Make

Integromat offered a feature that I needed for a specific automation

Review Source

JW

Josh W.  
Director  
Veterinary  
Used the software for: 1-2 years

### "Make, for connecting services"

August 18, 2022

5.0

Excellent, has enabled us to connect many services and improve customer communication.

Pros

Simple interface and lots of available integrations for connections. There is also the ability to connect with anything which has an API.

Cons

Functions can be confusing or don't function when they appear they should.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

Pricing and functionality was better.

Review Source

MG

Michael G.  
Freelance  
Information Technology and Services  
Used the software for: 1-2 years

### "un indispensable pour moi"

February 23, 2023

5.0

J'ai découvert ce logiciel lorsque je me suis intéressé à l'automatisation des taches quotidiennes. J'ai d'abord débuté par une solution concurrente. Mais Make m'a facilité le travail.L'interface est vraiment simple.

Pros

Beaucoup de possibilité, très visuel.J'ai trouvé toutes les applications que j'utilise pour les automatiser.Les modèles pré établie aide également a se donner des idées.

Cons

Un peu compliqué a mettre en place au début. Mais dès qu'on a le logiciel en main ca va tout seul.

Review Source

Žiga K.  
Business development  
Facilities Services  
Used the software for: 6-12 months

### "Amazing tool and very very good support"

September 21, 2019

5.0

Integromat is basically like superpowers. It provides an amazing interface to automate everything in your company and save development costs and time. In comparison with other tools out there it is by far the most powerful one.

Pros

Hands down customer support. Our rep and the others from support team are very skilled and always super on-point. They all have a background in dev so no struggling with outsourced tier 1 support!

Cons

Nothing in particular, everything seems to be working reliably

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Integromat is much more advanced and unlimited with if/else logic

Review Source

VR

Verified Reviewer  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Automation made easy and cheap"

December 27, 2023

5.0

Pros

Ease of use and Learning curve. Is so easy to learn, understand and implement. Price. Perfect for testing ideas and after implemented.

Cons

Maybe need more documentation or use cases as examples, but this will be covered day by day because will be more users.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)[n8n.io](https://www.capterra.com/p/198028/n8n-io/)

Reason for choosing Make

Cost, ease of use and user experience also.

Review Source

VR

Verified Reviewer  
Application Developer - ITS Enterprise Services  
Higher Education  
Used the software for: Less than 6 months

### "Inexpensive, fast, and programmer-friendly integrations"

March 23, 2021

5.0

Using it to integrate a few webhooks with social media accounts quickly, without needing to wait for and manage full developer accounts on each platform. Much easier and quicker. The pricing is amazing, and month-to-month isn't an arm-and-a-leg more.

Pros

I love that it lets you get under the hood a little more than things like IFTTT or Zapier. It's also a lot cheaper than Zapier, while offering most of the same types of integrations.

Cons

Because it's a little more programmer-friendly, it can be a little more finicky to set up, especially if you don't have a tech background, but the extra customization and functionality it worth it, in my opinion.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Almost identical functionality, but much cheaper.

Review Source

Miljenko B.  
Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "This is not an alternative to Zapier... This is the ONE!"

June 13, 2020

5.0

I really like it, it's one of the most mature apps out there.

Pros

It is so easy to navigate the app, very clean UI, and great UX. The functions are awesome and they are very well documented. I used their free plan at first, and then I decided to upgrade.

Cons

Nothing, really. I would only suggest creating a new plan between $9 and $29 which will have a 1-minute minimum interval.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

This one offered a better free plan, so I tried it. After a couple of months, I decided to upgrade to a paid plan.

Review Source

BM

Benjamin M.  
Artistic Director  
Music  
Used the software for: 1-2 years

### "It's one of the best integration software in existence"

May 6, 2019

5.0

Integromat is by far one of the best integration softwares on the market today. I've used several, including Zapier and others, and I find this online tool to be easy to understand, easy to use, and I recommend it to EVERYONE who runs any kind of business that they should learn to use Integromat. Yes, there's a learning curve, but it's not a steep one, and if you have any understanding of basic logical thinking, puzzle solving, and know what it is you want to achieve, Integromat makes it very easy to do.

Pros

The intuitive way of thinking about the logic of a workflow. The "bubbles" that you add and do the "if this then that" allows for a wide array of very intricate and detailed automations that prevent a lot of manual labor. I absolutely love this about the software

Cons

Documentation is rather limited, but they're working on that as I can see. But nevertheless, I do often have to contact support for some new features or oddities that I run into. But they're very quick to respond and help with issues.

Review Source

DS

David S.  
President  
Wholesale  
Used the software for: 2+ years

### "Mission critical software"

January 10, 2022

5.0

We literally couldn't function as a company without Integromat. We built custom integrations between various software services that allow us to accomplish in 10-20 seconds, which used to take us over an hour. It has been life-changing and worth every single penny we pay.

Pros

Integrates with almost any other piece of software. Robust Facebook support group.

Cons

Terrible customer support. Hard to use for a novice, takes a lot of training to figure out.

Review Source

Nick W.  
Solution Engineer  
Computer Software  
Used the software for: 1-2 years

### "Make is a piece of cake !"

May 16, 2022

5.0

Superb tool to help automate workflows and integrate systems

Pros

Very easy to integrate multiple systems together and automate workflows

Cons

Takes some time to get going with - but once you understand how it works it is very easy to use.

Review Source

IA

Igor A.  
CEO  
Financial Services  
Used the software for: 1-2 years

### "Great time saver"

March 27, 2022

5.0

Pros

Amazing how we can save a lot of time deploying through Integromat, even for live, end-user, applications.

Cons

I don’t understand at all what’s happening with his Make thing. I decided to trust what you were saying and attempted transitioning to Make in the first days. It was tragic, most my apps stopped working and I had to revert everything. Still don’t know when I will trust again to attempt changing and how it will work.

Review Source

MA

Mo A.  
Marketing Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "My favourite piece of software."

September 15, 2022

5.0

Amazing!

Pros

It's absolutely perfect. Ticks all of the boxes. Crazy amounts of integrations. Super pretty and simple user interface. Could not recommend it enough.

Cons

Some lists do not have a search function which doesn't make sense. For example I connect my google drive but have to manually look through all documents to find the one i want.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Price

Review Source

yA

yousef A.  
owner  
Computer Software  
Used the software for: 2+ years

### "best easy to use tool programmers"

May 7, 2019

5.0

I'm using it +2 years. so far always working as intended. i would recommend this.

Pros

it's easy to use. fast connection setup between platforms. easy to start for beginners. enough advanced options for people who understands them. community driven development. you can create your own app. logs per operations.

Cons

the documentations are thin, not enough examples and explainations. (per app). some workflows require a lot operations, which can cost a lot.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

for me, it was really easy to understand how it works.

Review Source

MK

Michael K.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Integromat is awesome"

September 3, 2020

5.0

Amazing

Pros

Continuous updating new modules, reliability of the system. I am able to deploy custom integrations with very little code knowledge and much quicker than the alternative

Cons

Can be a little bit time consuming learning how to use. Documentation is not great. I have been informed that they are working hard on documentation.

Alternatives considered

[Tray.io](https://www.capterra.com/p/162651/Tray-io/)[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

Reason for choosing Make

Cost, reliability, ease of use once understanding how to use

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Cost and extra features helped me make the switch

Review Source

JB

Jonathan B.  
CEO  
Printing  
Used the software for: 1-2 years

### "Amazing! Amazing! Amazing!"

July 7, 2020

5.0

Pros

Since we discovered Integromat, our life is a lot easier. We had hundreds of zaps in Zapier, now, only 3 zaps is remaning... Compared to Zapier, Integromat is a lot faster and easier to build a scenario. No limit on routers, you can easily duplicate modules, easy to troubleshoot and amazing support. Easy to work with http post and webhook, always up and runing, we really love Integromat.

Cons

We love everything. If I have to say something... Would be great to have the flexibility of search/filter items inside the Mapping panel.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

When you have long zap, it is very hard to work with. Integromat is by far a superior product.

Review Source

gM

guy M.  
ceo  
Insurance  
Used the software for: 2+ years

### "Love integromat"

August 12, 2020

5.0

im a heavy user most of my services are including integromat

Pros

ITS FLEXIBILITY, THE PRICE IS ALMOST FREE, GREAT SUPPORT

Cons

That same time i need to go to zapier because same other apps for now, trigger only in zapier

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

at first price now its because the ux and functionality is much better

Review Source

CD

Chris D.  
Systems Engineer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Make a Wonderful Integration"

July 28, 2023

5.0

I love that Make is a product that is true to its endeavours to help information flow between apps that don't natively wish to communicate.

Pros

Make, makes things as simple as possible to implement functionality that adds value, and provides information flow between applications that cant already do that themselves.

Cons

Sometimes testing takes a while to ensure the information is correct and works properly.

Reason for choosing Make

It seems like a mature product that looks good and does actually work as expected. No Hidden surprises!

Review Source

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