---
title: "Make Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Make the right Integration solution for you? Explore 409 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/154278/Integromat/reviews/"
page_type: "reviews"
language: "en"
---

Make

4.8 (409)

[View alternatives](https://www.capterra.com/p/154278/Integromat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Make

Ease of use

4.3

Customer Service

4.5

## Pros and Cons in Reviews

MA

Marvin A

ConsultantComputer Software, 11 - 50 employeesUsed the software for: 6-12 months.

“Thanks to new features on a regular basis, a big community and a lot of help every project and workflow can be achieved, Of course you need to have time to understand the product, create and administrate your workflows, but that should be clear from the start.“

July 3, 2025

LA

Luis A

Process ManagerMachinery, 11 - 50 employeesUsed the software for: Less than 6 months.

“Make currently lacks live chat support, which can be a disadvantage when immediate assistance is needed and The platform's advanced features and unique terminology can be challenging for beginners, requiring a significant time investment to master.“

November 22, 2024

Chirag M

Lead - Tech and AI AutomationConsumer Services, 11 - 50 employeesUsed the software for: 1-2 years.

“have always found ready integrations in the make's library of tools and integrations.“

May 3, 2026

Chirag M

Lead - Tech and AI AutomationConsumer Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Apart from that, there sometimes are issues faced with integrations with meta related products.“

May 3, 2026

Chinmay K

OwnerMarketing and Advertising, Self-employedUsed the software for: 6-12 months.

“I like how Make lets me automate my cold email campaigns with custom logic and integrations that would take hours manually.“

June 9, 2025

Chirag M

Lead - Tech and AI AutomationConsumer Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Like social media automations breaking sometimes, due to some issue in connection with Meta.“

May 3, 2026

LM

Lachlan M

IT ManagerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“The scenario builder is clear enough and shows data moving between modules which helps a lot to debug“

May 14, 2025

Chinmay K

OwnerMarketing and Advertising, Self-employedUsed the software for: 6-12 months.

“The visual builder can get confusing with complex scenarios, and error handling isn’t always intuitive.“

June 9, 2025

## Showing most helpful reviews

Showing 1-25 of 409 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chirag M.  
Lead - Tech and AI Automation  
Consumer Services  
Used the software for: 1-2 years

### "Get Started with no code automation using Make. Best for beginners."

May 3, 2026

5.0

Its been great experience so far with Make for me. as i said its been almost 1.5 years of building multiple automations, for businesses, individuals, companies or even for personal use cases, it has been an awesome journey. The support team of make.com is also very helpful and so is the documentations of make. so for me i have really enjoyed using this platform compared to any other no code automation tools

Pros

I have been using Make.com platform for about 1.5 years. And the experience so far has been great. I work as an AI Automation engineer, and infect my internship experience has been real game changing for me in this field of AI Automation, and a great thanks to this platform. Super easy to build workflows for almost any use cases, replacing manual work process in the businesses with ai automated workflows using make.com. Easy to build and get hang of it. The most important benefit i felt was explaining the workflow to the non technical person as well. The simple UI/UX of make, is helpful for non technical person to understand and create workflows without any issues and hassle. So for someone who comes from non technical background to start with ai automations, the make platform is best to start with. Even though i come from technical background i have seen many non technical people around me use this platform fluently. If i had to code the same automation it would have taken me atleast 3-4 weeks of time along with the hosting part as well, but make.com hardly takes 1 week, no need to worry about hosting as well. And also the huge library Make has, never have run out of options for integrations in make. have always found ready integrations in the make's library of tools and integrations. Also recently one of the best additions was the using of make credits for AI and other platforms instead of using api tokens, i could rather depend on make credits.

Cons

I am not fond of white screen when i am working for hours on laptop. And that is the missing thing in make.com despite seeing lot of requests for adding a dark view or night mode for the platform Make has yet to bring that feature. Apart from that, there sometimes are issues faced with integrations with meta related products. Like social media automations breaking sometimes, due to some issue in connection with Meta.

Alternatives considered

[Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)[n8n.io](https://www.capterra.com/p/198028/n8n-io/)

Reason for choosing Make

Ease of use. the UI of make was simply the best. Easy to explain and handover to any non technical person in the team. Lesser learning curve.

Review Source

Response from Make (formerly Integromat)

May 15, 2026

Hey Chirag, Thank you so much for your good review and inspiring thoughts! We appreciate you sharing your experience with us. It's great to hear about your story and the positive impact of Make on your professional life. Regarding the dark mode, thanks for mentioning this. We understand that spending hours in front of a screen has an impact. If you haven't, definitely visit our Idea exchange page and give an upvote to this feature there. Thank you again!

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Super powerful automation tool"

June 9, 2025

5.0

Overall has been a game changer in terms of scaling and automating repetitive tasks, especially with the automatic scheduling feature.

Pros

I like how Make lets me automate my cold email campaigns with custom logic and integrations that would take hours manually. The integration with OpenAI in particular is awesome.

Cons

The visual builder can get confusing with complex scenarios, and error handling isn’t always intuitive. Also, auto save should be implemented because I've lost changes many times with this.

Switched from

[n8n.io](https://www.capterra.com/p/198028/n8n-io/)

Make.com is much more intuitive and easy to use compared to N8n.

Review Source

Matyas Z.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "very mixed"

August 4, 2026

3.0

It's a mixed bag. It takes a lot of work to set up the processes, but if there were a simpler and better solution, I'd switch.

Pros

There are tons of possibilities with this software, since it can be integrated with many other programs.

Cons

There are an astonishing number of potential errors, many of which are very complex to fix; sometimes entire processes have to be scrapped.

Alternatives considered

[n8n.io](https://www.capterra.com/p/198028/n8n-io/)

Reason for choosing Make

Honestly I don't remember but at this moment that was a mistake.

Review Source

Response from Make (formerly Integromat)

August 11, 2026

Hello Matyas, Thank you for taking the time to put together an honest review, we appreciate it. Regarding the potential errors, I understand where you are coming from. The scenarios and systems can become quite robust and complicated. If you haven't explored the Make Grid, I highly encourage you to do so, as it gives a nice overview of any potential blind spots. Vendy from the Make Team

MA

Marvin A.  
Consultant  
Computer Software  
Used the software for: 6-12 months

### "MAKE - AI Automation for everyone"

July 3, 2025

5.0

The experience with MAKE is great. Thanks to new features on a regular basis, a big community and a lot of help every project and workflow can be achieved, Of course you need to have time to understand the product, create and administrate your workflows, but that should be clear from the start. MAKE is for automation, but it needs know-how to use, which you can get by using the product.

Pros

Make has an easy to understand, user firendly UI, with Drag and Drop you can add, connect and edit Moduls from a VERY wide range of tools to automate mail summaries, adding informations to exsiting data and so on, I could write an essay about the possibilities alone. But thanks to Drafts that are made by MAKE you can a good overview about the possibilities with MAKE. There is also a new option fpr AI Agents, Human in the Loop as an extra security step... MAKE is always up to date

Cons

Due to the amount of possibilities with make it is sometimes hard to find the correct modules, connections or ideas. It is sometimes trial and error how to create your workflow.

Alternatives considered

[n8n.io](https://www.capterra.com/p/198028/n8n-io/)

Reason for choosing Make

The User Exereience for me is much better with MAKE

Review Source

Charles A.  
Creative Director  
Cosmetics  
Used the software for: Less than 6 months

### "Gets things connected - for less (and also has the connections you want.)"

February 18, 2025

5.0

The staff were helpful when they could. It takes a bit of learning, but the AI also helps work out what's wrong. I worked out how to do it a bit like with trial and error working out the bad things first but you get there.

Pros

It had the integration I needed to connect two parts without paying as much as Zapier.

Cons

Some of the connections like the Klaviyo to Neverbounce didn't work with the bulk check and neither side was quite sure what to do. I decided to find an alternative solution for that.

Alternatives considered

[Pipedream](https://www.capterra.com/p/242217/Pipedream/)[Zapier](https://www.capterra.com/p/130182/Zapier/)[SyncSpider](https://www.capterra.com/p/211760/SyncSpider/)

Reason for choosing Make

Had the automation I was looking for and the right price point. Was also recommended by a developer.

Switched from

[Pipedream](https://www.capterra.com/p/242217/Pipedream/)

Didn't have the integration I was looking for.

Review Source

FM

Fulvio M.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Make review"

August 1, 2025

4.0

Overall i recommend it to others. More good things than bad things.

Pros

Easy to use. Great Value for the money.

Cons

Not very mobile friendly.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

The other were more expensive and harder to use

Review Source

Arjun K.  
Co-founder  
Computer Software  
Used the software for: 1-2 years

### "the most intuitive workflow manager out there"

December 4, 2023

5.0

Overall, we're very satisfied with Make. It's a phenomenal tool. We are able to automate entire teams' worth of work because of it's wide APi access (every tool from Hubspot to Stripe to our database), large toolkit (we can connect with everything from web scrapers to OpenAI) and intuitive UI (which lets us build complex configurations). you do pay a premium over Zapier for this, but it's incredibly worth it.

Pros

\- excellent support for every major SaaS and AI tool - easy to create complex workflows - straightforward pricing - very easy to debug tasks and workflows

Cons

\- custom code modules leave something to be desired - Google Drive integrations lag Zapier's capability

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Much more intuitive Ui to build complex workflow automation

Review Source

RAM K.  
SEO Analyst  
Import and Export  
Used the software for: Less than 6 months

### "Best way to Automate your daily task from "Make.com""

May 25, 2025

4.0

My overall experience with using "Make" is good. And it is all good for the free version to provide some effortless people to do some of the automation work in Make.

Pros

Make.com user-friendly design and robust automation features turned complex workflows into easy tasks!

Cons

I am getting some difficulties about some of case projects, like Insert API to integrate the other applications in to make.com

Review Source

Babatunde O.  
SEO Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Quick thoughts about make.com"

April 25, 2025

4.0

Apart from the hard to debug workflows, make.com does a good job at helping me develop simple workflows - between make.com, google sheets and social media.

Pros

Connects with thousands of applications and makes me communicate with different apps and transfer data across nodes to help me achieve my tasks. With make, you can build your own self serving API powered apps without a single line of code.

Cons

I bought into the hype of building AI agents with make.com, very wrong idea. Triggers won't work automatically and you have to turn it on to actually keep everything running

Review Source

NR

Nuria R.  
Community Manager  
Telecommunications  
Used the software for: 6-12 months

### "Connects Apps "

May 18, 2025

4.0

Pros

Super useful to build complex automations without needing to code, I link multiple apps together and it works like a flowchart so it’s easy to follow

Cons

Only thing is, when one step fails it sometimes stops the whole scenario, and debugging takes a bit too long. Also hit the operation limit faster than I thought

Review Source

CM

Christian M.  
Facebook Ads Strategist  
Internet  
Used the software for: 1-2 years

### "Simple and useful"

January 27, 2025

5.0

Make has become a core tool for our operations, seamlessly connecting all our applications and supporting our mission

Pros

Essential for integrating various tools and ensuring smooth workflows across our systems

Cons

Lacks API support for certain software, which can limit its connectivity in some cases

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

I moved from Zapier to Make because it provides more advanced integrations and better supports their processes

Review Source

VS

Vasilis S.  
Engineer  
Computer Software  
Used the software for: 2+ years

### "Is Integromat 'the glue on the internet' as they claim to be?"

May 12, 2020

5.0

This is by far the best program in the market in my experience. I usually start with HTTP Requests, or Webhooks and the result is magic. I can root scenarios, putting conditions, it's math funtions, text functions and more in a very relaxing UI. And, Relaxing UI, means hard to get asleep, more time to work, more efficient results, time saving.

Pros

Their friendly visual interface is the first thing that will attract your attention, and much easier than any other program in the market (to my knowledge). Many important features, that may seem unimportant at first sight, but critically useful in practice. Error handling, filters, and more, really working with Integromat is like playing a mind game, rather relaxing you. I often do scenarios for my self, just to test functionalities etc. Many apps covering and growing really very fast, as Integromat team takes their business very seriously. There's a 'semi interactive' page with customers requests, and they really implementing what customers ask. WEBHOOKS, XML/JSON PARSE, GET, POST, HTTP, SOAP... Smart Scheduling, and a flexible plan with reasonable prices, generally all the package is really attractive. Once their site was down due to a DDoS attack, but the Bots were running unaffected. The very plus that I want to highlight is that, it's a very able team caring very much about their application and that's obvious in many details.

Cons

There is no LINK to the applications they work with. For example, I browse through apps and see "BulkGate". By name, it looks like an app perhaps useful to me but where's their website? Nowhere they give their link. There is no Javascript Cloud, and that's a really major problem. Minor bugs in functionality, for example in WordPress posting but they're usually solving very fast. The organisational platform need improvement as it's limited only in folders. You start a new scenario, first you have to save it in 'bulk' then to find it and then to move it to the folder you want. Anyway these are minor problems and I believe they're going to fix, the Java Cloud would be a very big improvement if they will include it, as several projects need to run Java in the middle of the scenario. Some other times, after XML or JSON parsing, is giving output but that is not passed to the next module.

Reason for choosing Make

The overall package, capabilities, support, friendly team and friendly UI, price.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

I suppose the marketing. Integromat has a rich free plan and you're welcome to explore it. But what actually made me switch was the very very powerful team behind, while at that time Zapier had much more features ready. No, I am not saying Zapier is bad, Zapier is also a very good choice.

Review Source

LW

Laurène W.  
Head of Customer Success  
Computer Software  
Used the software for: 2+ years

### "The most powerful automation tool you can find, with a user-friendly interface"

August 18, 2022

5.0

Make has become a vital tool for our fast-growing company. I would advise anyone to give it a try if you have any manual tasks you want to automate.

Pros

I have been using Integromat / Make for over 2 years and I can't get enough of it. It was a game-changer when I joined an early-stage startup as it allowed us to automate all the manual workflows (involving lots of copy-pasting, file organizing and API calls) and therefore achieve more with our limited resources. I work in Customer Success and Make allows us to provide more and better services to our customer base, without relying on the Tech team. The community is amazing, you'll always find someone to help you.

Cons

The support is really bad, you have to rely 100% on user communities. The documentation is also bad, you have to guess how some modules work and/or find user-made documentation. Therefore the learning curve is a bit steep. I am not a fan of their communication overall, I hated the migration process from Integromat to Make although they try to sell it to you as an awesome experience. From a user perspective, Make is not that much better than Integromat. To sum it up : I love the product but customer service has room for improvement :)

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

Make is much more powerful than its competitors, the user experience is better, and at the time it was also much cheaper than Zapier for what we needed to do.

Review Source

VR

Verified Reviewer  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Switching task-intensive automations from Zapier"

May 11, 2022

5.0

Pros

Zapier will always be the king of the low-code automations game, but their pricing is pretty ridiculous. There are certain app integrations for which I need to stick with Zapier, but thanks to Make, and some clever Webhooking, I've been able to significantly reduce the number of daily tasks used by Zapier. This has enabled me to drop back down to their 2,000 task/month plan (I was on the 5,000 task/month plan and was already bumping up against that). Make definitely takes some time getting used to, especially if you are coming from Zapier. But after a few days, I got a pretty solid handle on things and was off to the races. Another benefit is that Make seems to have significantly greater flexibility when it comes to some of the core apps. For example, Zapier does not allow you to share Google Drive files/folders with specific users. Make allows you to do this in a few clicks. Similarly, you are limited to a single line item when creating a Zoho Books invoice in Zapier, whereas in Make you can add as many line items as you'd like. Little things like this make a big difference for me.

Cons

The learning curve is a bit tough; they could use a lot more support videos. Additionally, their support is severely lacking when compared to Zapier. I would certainly pay extra for premium support if that were an option.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Zapier is wildly overpriced and many of my needs can be similarly met by Make. Additionally, Make has certain functionalities with my core tech stack that Zapier lacks.

Review Source

VR

Verified Reviewer  
GIS Analyst  
Government Administration  
Used the software for: 2+ years

### "I Miss Integromat"

January 30, 2023

4.0

Integromat was an awesome company, a very usable platform with great customer support and documentation. Once it became Make, they lost the great customer support and documentation. The API is still very user friendly, but if anything goes wrong, don't expect to get any answers any time soon.

Pros

This platform is super user friendly for those that aren't familiar with coding, and has a ton of features available.

Cons

The customer support is terrible. Prior to becoming "Make", when you submitted a ticket with them, they got back to you in a few hours, a day or two at most. Make customer support takes days to get back to you, and in my experience, rarely is any help at all. Additionally, the name is terrible. It's impossible to search the internet for help topics when the company's name is Make, it just delivers how to's on creating things, not help with the issue at hand. Just absolutely terrible naming decision.

Switched from

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

Power Automate is very much not user friendly, and not integrated well with the platforms I use that I need it to integrate with.

Review Source

HJ

Howard J.  
Principal  
Management Consulting  
Used the software for: 1-2 years

### "Brilliant software. Fantastic support"

April 29, 2020

5.0

I first started with Zapier, which whetted my appitite for automating processes. Then I stumbled accross Integromat and never looked back. One of the first Scenarios I built transferred invoice information between SugarCRM & QuickBooks online, this was so successful that we could do away with a member of staff (my wife, she was grateful to not have to come in). since then we've automated so many processes that while our turnover has more than doubled since we first started using Integromat, we've managed to keep the same staff levels

Pros

the versatility and flexability is amazing. there is no limit to what you can do. well that's not quite true, you are the limit. You have to keep using it to fully appreciate what you can do. Even if there isn't an app for your software, the chances are if it has an API, Integromat will be able to automate it.

Cons

Possibly the shade of blue, but that sort of grows on you. If I was picky, the documentation could have a few more clearer examples of exactly what I'm trying to do.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)[Skyvia](https://www.capterra.com/p/146167/Skyvia/)

Reason for choosing Make

Ease, value for money AND THE SUPPORT!

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Ease, value for money AND THE SUPPORT! The support is first class. quick, understanding and they never laugh at my stupidity :)

Review Source

LW

Lennart W.  
Founder  
Apparel & Fashion  
Used the software for: 2+ years

### "Great tool to start and grow"

October 24, 2023

5.0

I am very grateful for Makes existence.

Pros

No-code are great when it is easy to start with them but you can learn and grow with them without hitting a ceiling too early. Make fulfills this.

Cons

To be honest, nothing really comes to mind right now.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Make

More possibilities to build complex workflows and better UI.

Review Source

GL

Gary L.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Beautiful workflows but beware of pricing"

August 24, 2023

5.0

I'm constantly on the lookout for another tool that can replace make due to the cons listed, but try as I may there are none that can do all the things that Make can do.

Pros

Love the ability to route multiple inputs to multiple outputs. Has a very intuitive visual flow which I wish more products would adopt.

Cons

Billing, apples to apples more expensive than other products in the space. Charges for all operations.Custom code not well documented. Even the most basic things take some research.Navigation not exactly great with data tables being located in the main menu and you'd want to have them in flows. Also seems very stingy with storage allocations.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Zapier has a terrible interface and is very limited on lower tiered plans.

Review Source

TY

Tung-Tai Y.  
Marketing  
Design  
Used the software for: 6-12 months

### "Make.com is really incredible and should not be missed!"

February 11, 2025

5.0

Make.com is incredible. I honestly feel that every small business should be using it. It can radically revolutionize a small business. Save money, save time and actually increase revenue with a few simple automations, like email, leads gen, social media, copy creation and much much more. Pair it with Airtable for an unstoppable force.

Pros

Make is incredible. I discovered it about 36 weeks ago. I have been binging it ever since. I took the entire academy. Ive got dozens of great automations running on it. Its fabulous

Cons

I only wish there were more lessons and tutorials. I wish that their AI was a tad more robust to help me troubleshoot better. But otherwise, I think Make is pretty amazing.

Review Source

RG

Rylan G.  
Performance Marketing Specialist  
Legal Services  
Used the software for: Less than 6 months

### "Learning Curve But Worth It"

April 11, 2025

5.0

Pros

It's a very customizable platform for you to set up automated data transfer. It's pretty user-friendly and integrate with so many different platforms.

Cons

Because there's so many integrations and it's very customizable that means that it's not as user-friendly. There's definitely a learning curve to figure out how to set it up to be most beneficial for your company but once you set it up, it's incredibly useful.

Review Source

LA

Luis A.  
Process Manager  
Machinery  
Used the software for: Less than 6 months

### "Make Software"

November 22, 2024

5.0

What really stands out is the flexibility. Whether I need to automate a simple task, like transferring data between spreadsheets, or set up complex workflows involving multiple tools, Make handles it without breaking a sweat.

Pros

What I like most about Make is how intuitive and flexible it is. Honestly, I’m not a coder, but with Make, I don’t need to be. The visual drag-and-drop interface makes setting up workflows so easy that it feels like piecing together a puzzle. I’ve been able to automate tasks that used to take me hours, like syncing data between apps or setting up notifications, without ever feeling overwhelmed. What really stands out to me is how customizable it is—you’re not locked into rigid templates. I can tailor workflows exactly to my needs, whether it’s something simple or a multi-step process involving multiple apps. It feels like I’m in control, not the other way around

Cons

Make currently lacks live chat support, which can be a disadvantage when immediate assistance is needed and The platform's advanced features and unique terminology can be challenging for beginners, requiring a significant time investment to master.

Review Source

Chamaru A.  
Tech Lead  
Newspapers  
Used the software for: 1-2 years

### "I automated work of 2 people within 1 week. "

June 1, 2022

5.0

As an online news outlet, we use this tool to automate the content moderation, image manipulation, and sharing of the news on social media channels, including WhatsApp, Telegram, Facebook, Instagram, Twitter, LinkedIn and so on. Previously there were 2 people who were doing this task all by themselves repetitively and now everything is automated using Make. Now those 2 people just have to engage with our audience making their time well spent. Totally recommend this product!

Pros

You can automate almost everything with a couple of buttons. The platform is really easy to use and user-friendly making it a breeze to use. I learned and deployed production level no-code automation in 2 days when I was beginning.

Cons

Some third-party services are still not available. But they really do respond to our suggestions. Make was previously called Integromat. I used Integromat first and It was a little bit painful to migrate from Integromat to Make, Not because platforms are different. But because I had to transfer all the credentials and data. If you are new to using the platform, then you would never worry about this.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)[Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/)

Reason for choosing Make

Pricing is so much cheap compared to others.

Review Source

JW

Jessica W.  
IT Specialist  
Construction  
Used the software for: 1-2 years

### "Amazing Ease of Use"

November 27, 2023

5.0

My overall experience with Make has been a great one. There is great customer support, the opportunities with scenarios are endless, and it's easy to use!

Pros

The best part about Make is that anyone can use it. You don't need to be a software engineer and know how to set up a webhook or an API. You can go in there and get the automation or task set up in a scenario and feel confident about the outcome. It is extremely helpful and gives more power to the people who don't necessarily know how to "engineer" a solution.

Cons

There isn't anything that I do not like about Make.

Review Source

RF

Ryan F.  
Business Operations Associate  
Human Resources  
Used the software for: 6-12 months

### "I wholeheartedly recommend Make to any company"

July 24, 2023

5.0

Overall I've been very impressed. Admins can give access to organizations within their business, to allow users to be effective in their roles but to not interfere with one another. The pure power and usefulness of the tool, combined with how simple and common-sensical it is, is astounding. In my org it is being used by the most experienced and skilled IT professionals, along with those of us that have no IT background whatsoever.

Pros

Ease of use, elegant and simple UI and features. Building, managing, troubleshooting - it's all extremely easy and logical.

Cons

I'm not sure there's a way to export historical data. If it could be exported, say to a CSV, it could make it much easier to understand that data (especially when the amount of operations being completed in a single scenario execution is very large).

Review Source

Derek W.  
IT Analyst  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Powerful and visually pleasing automation tool "

February 25, 2023

5.0

This is a versatile platform for automating simple or complex workflows in a secure, elegant and uncomplicated way.

Pros

The visualization it provides of the creation of workflows is very nice. I really like the drag and drop tool that makes it easy to connect applications. It greatly minimizes data loss and avoids errors. The no-code automation it offers, allows the construction of workflows in a simple way. With this platform, repetitive tasks are automated with great simplicity and efficiency.

Cons

I found nothing to dislike, it has a very useful and versatile set of capabilities.

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