CloudApp

CloudApp


4.5 / 5
97 reviews

Who Uses This Software?

Trusted by 2 million professionals who work at the Speed of Sight, CloudApp serves customers and teams of 5-500 in Customer Support, Product Development, Design, Sales and Marketing.


Average Ratings

97 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • CloudApp
  • www.getcloudapp.com/
  • Founded 2010
  • United States

About CloudApp

CloudApp alleviates the frustration and misunderstandings of text-based communication through its enterprise-level, intelligent visual messaging platform, enabling teams to work faster and smarter, and empowering businesses with accelerated productivity. CloudApp combines annotated screenshots, GIFs and screen recording in one easy-to-use app. Capture, get and instant link, and share. Our customers work at the Speed of Sight in Customer Support, Product Development, Design, Sales and Marketing.


CloudApp Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing

CloudApp Reviews Recently Reviewed!


All 28 people on my team use CloudApp! Screenshots & grabs are a 2nd language now.

Aug 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CloudApp upgrades habits we all have using desktop software (copy-paste and taking screenshots). You don't have to learn anything new--your habit suddenly just works better, and you can never go back.

Overall: CloudApp is one of only three apps everyone on my team uses (along with Slack and Gmail). New hires see us all using it constantly in chat, on Github pull requests, in bug 'repro' steps, over email, and in presentations, so they gravitate toward it and pick it up quick.

Over chat the screen recordings do an amazing job of demoing bits and pieces of UI or app behavior that are works-in-progress. This massively speeds up our feedback loops and removes a lot of verbal and written explanation. Long live the animated gif!

Github pull requests that make user-facing changes often include screen recordings that show before v. after. This lets more people note the change and, for small changes, can allow designers and product managers to give thumbs up without more than a glance.

And last, our bug reports benefit tremendously from screen recordings. Animated gifs ftw again! Saves on writing and explanation, making issues easily identifiable and reproducible by an engineer ready to fix it.

No one on the team will ever go back. Using CloudApp has become second nature to us now! And while most of it happens thanks to auto-expanded images in Slack or Github, there are crucial times we take advantage of CloudApp's notes features to illustrate a point, or its search feature to dig up an earlier example.

Vendor Response

by CloudApp on August 26, 2016

Hi Jeremy,

This is Derek from CloudApp. I work with Julie. Thank you thank you thank you for this review! It is incredible and VERY appreciated!

Thank you thank you thank you!

Best,
Derek
VP of Marketing / CloudApp

Big fan, love it!!

Aug 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1) Huge time saver.

2) A much easier way to show my team (or friends) a visual to answer a question.

3) Works extremely well in my support team

Cons: 1) It doesn't have a Gmail/Chrome integration.

2) They don't have a great mobile app. There's a few in the App Store but none of them give as good as an experience as their Mac desktop app.

Overall: I'm a huge fan of CloudApp. Been using them for the last 6 months. Started out where a few of my team members in the customer support team were using it, so I jumped in to give it a try too. At first I was just using it to take a few screenshots here and there, but what ended up being hugely helpful in my day to day support workflow was being able to answer our customers questions with a quick custom video. We get a ton of questions from our customers but they don't always quite understand our documentation. We do our best!! But with CloudApp I can send a short video that I personally made in 10-15 seconds answering a question visually, rather than writing out a couple paragraphs of text.

Since we use Zendesk, I find myself wishing that CloudApp had a Zendesk integration. Usually I have to copy a short CloudApp link to a ticket or upload the gif directly but I'd love to see it made a bit easier.

Visual search had been really great so far too. Would love to see a Giphy integration so I can search for my stuff and maybe search for something that makes me or a team member laugh that I could share.

Last thing would be our Intercom client. We get a lot of customer tickets from our website and if I paste a link into a chat it doesn't show a preview. Intercom, if you're reading this, get that fixed!

Recommendations to other buyers: When we signed up we had to pay for a plan after a few weeks. While we pay for it now, if you're considering using it or not they just released a free version. You can give it a try personally and see how you like it.

Vendor Response

by CloudApp on August 29, 2016

Thank you Carl for your amazing review!

It is greatly appreciated.

Best,
Derek Rey / CloudApp

Capterra loader

One of the few apps I use every single day...essential for devs or for digital life!

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They have trialled and tested this product a lot; that is obvious. It is ridiculously easy to use and offers the ability to create animated gifs, screengrab video (with or without use of your webcam and mic to record your face and voice) and screengrabs which you can annotate. The software sits quietly in the background not using too many resources until you know you need it and the easy shortcuts can help you get going. I use a lot of the images and animated gifs for interactive training materials and plans.

Cons: The only thing I wish you could do with CloudApp is choose the default copy type after you have taken a screengrab, video or GIF. Right now, the software auto copies the link to the image / video but there are other options including copy a direct link (so just the image on a page without editing options etc.) and a copy to the content iself (ie. if you take a screengrab you can copy the image directly into documents and emails). It would be ideal if you could chose which of these the software does by default to make it even more convenient. Other than that, the software could not be better!

Quick, easy, neat, I feel like a pro!

May 03, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's quick to load and the fact that the link absorbs into the clipboard is SO easy and fast.

There are multiple ways to use it - downloads, webcam vids, screenshare vids with voice, GIFs of screen, images, annotations. Really - there are SO many ways to up your game in social and customer care by using CloudApp.

Cons: Small screenshots don't always come out readable without clicking on them and waiting to see what it is.

The head of the arrow in the Annotations is super huge and I often have to find workarounds when I'd really like to use it. It would be cool to shrink it width-wise along with length-wise.

I wish you could copy/paste annotation components (arrows that you've sized a certain way, text, etc.) Click on the element, ctrl+c, ctrl+v

I wish there was a solid box in annotations that you could add. There's an outline, but not a solid box or circle that I've discovered.

Overall: I can quickly get my thoughts across to customers and team members. It's simple and fast. I really couldn't go a day without it.

Huge savings in productivity.

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to capture screenshots and annotate them with comments or arrows. The ability to capture videos as well as gifs has enabled me to be more productive. As a Product Manager, I can enhance my documentation efforts by bringing in a visual component to requirements and bug descriptions. It has helped me writing feature walkthroughs as well as explain competitive product offerings to my team.

Cons: Every once in a while, I have observed that the tool's library shows captured screenshots which I hadn't intended to capture. It may be due to the fact that the shortcut keys on the keyboard (Ctrl+Alt+Shift+5) are close to a frequently used shortcut (Ctrl+Alt+Del). It's either that or maybe it's just...fat fingers!

Overall: I am a Product Manager and often, due to the speed at which we work and the people I work with, words are not the best medium to convey thoughts when you discover snags or bugs. Developers are busy people and want to build things and move on. CloudApp lets me visually capture product behavior to explain desired functionality, in the form of videos and gifs and thus speed up communication within my team. I really love the tool.

CloudApp Just Works

Nov 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once installed, CloudApp works very well, with options for creating GIFs, recording video and more. There are integrations right out of the box for Trello and Slack, and a variety of ways to annotate and share.

Cons: I use Droplr, too, and in some ways I still prefer its UI/UX, though CloudApp has improved by leaps and bounds over the past year or so. It's been recently bought by Microsoft-which can be a good thing or a bad thing (consider the Wunderlist saga). Time will tell.

Overall: I enjoy using CloudApp several times each day. You can set a custom domain to maintain branding across all links. It's easy to share a link and, if you wish, to download the linked file directly. It's not the only link shortening/sharing app out there, but it is clearly one of the best.

An essential tool that speeds up productivity in the easiest way possible - a perfect combination

Mar 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity and utility, mixed with the time-saving logic-steps are what makes this tool so exceptional.

Simplicity; using simple (or user-defined) shortcut keys to capture parts of a screen as an image or video.

Simplicity; dragging any file onto a system tray icon to have it uploaded to CloudApp storage.

Simplicity; after a file has been uploaded, simply paste the auto selected link wherever you want to share it.

Utility; screenshotting, screen recording, file storage, file sharing, annotation, commenting; it's all there!

Logic-steps; auto upload and copy link to clipboard, auto-open into desktop annotation; these kinds of time-savers are well thought out, seamless and really help my workflow.

Cons: It'd tough to find anything but if I HAD to it'd be that, at least in previous versions of the desktop app, it was buggy; the auto-open for annotations didn't always work. That seems to have been resolved now though!

Overall: It saves me a lot of time, making me much more productive.

Capterra loader

Cloudapp is amazing for communication between engineers, designers, and pms.

Dec 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how fast everything gets generated and how easy it is to use. I work on the frontend team at my company, and I'm always sending videos and gifs to our designer for product review, as well as to our PM when filing issues. It's incredibly helpful to be able to take a quick video to show navigation flow, testing results, and edge cases, and it's way easier to have a visual than it is to explain things in technical terms. It's also wicked useful for remote work-- holiday season has made things kind of funky with everyone working from home, but I don't feel like I've lost on communication this time of year thanks to Cloudapp.

Cons: There are times I wish I could annotate or crop videos. I will say though, Cloudapp has been great about steadily adding features, so I'm not too worried/it's not even a pressing issue haha.

Overall: Better teamwork/communication overall, especially for front-end development work. Also more flexibility for remote work (working from home for sickness/weather/holiday season).

Capterra loader

This powerful screen capture and recording program has a new home on my desktop.

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I'm a former Snagit user that recently picked up CloudApp on an Appsumo deal. I'm glad I did, because this software has essentially replaced Snagit and helped me communicate ideas quickly with everyone including clients, customers, family and friends.

The software sits in your system tray and allows 1 click recording or capturing of GIFs, video or screen. And once the capture is taken, it automatically uploads it and copies the link to your clipboard.

Other helpful features include...

Analytics

Link shortening

Annotations

Search feature (priceless)

Comments (can be disabled)

Sync

If you need a quick way to record screens and share them, this is it.

Cons: I don't have any cons to list on this one. Everything from the UI to the features are well designed and operate properly.

Capterra loader

Amazing App, I Wish There Was More 3rd Party Support

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In the cloud storage game, it's hard to battle against giants like Google Drive, Dropbox, Amazon, and Box. But CloudApp is a spectacular cloud storage option that allows customization of the URL for links, privacy settings with either passwords or expiration dates, easy upload and share, almost everything you could want.

Cons: Being that it is much smaller, it often goes overlooked by other services. I would love to see more places have CloudApp integration like they do Dropbox. While CloudApp is my preference, I end up still needing Dropbox or Drive because of the integrations and accessibility offered by those services.

Quality software product with amazing value for money and huge time-saver!

Jul 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: CloudApp allows me to take screenshots and videos and upload them to their cloud app. I often have to make step-by-step tutorials and guides. I use CloudApp to take screenshots to outline steps. I have also used this to provide video walkthroughs and gif creations. The tool simply captures the screen image/video and directly uploads it into the cloud and gives you a shareable link. I didn't realize what a huge time saver this would turn out to be. The chrome extension and desktop app have become one of my most-used apps.

Cons: I have only a minor issue with this tool. The global standard keyboard shortcut for the undo feature, 'Ctrl + z' does not exist here. It would be nice if they could implement this feature. Also, there have a few instances (just one or two) where the audio lagged behind the video recording.

Overall: Productivity.

Easy to use...and it's changed the way we do our support and sales.

Aug 25, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use, high quality capturing, and really cool analytics on the files you upload.

Cons: Once in a great while, we'll have customers that get confused having to open a Cloudapp link. The good news is, the more they use it, the more comfortable they become with it. It's naturally like the evolution of a product.

Overall: We really like CloudApp. We needed a way to easily show our customers features of LeadIQ's, and CloudApp's screen shooting makes it really simple and easy.

We've been able to cut down our ticket times using their gif recorder. With it you can record actions inside our app, and just send a link to the customer to show them how to do something. This speeds up the back and forth.

Recommendations to other buyers: I think it's not bad for prospecting as well, but that's still kind of not what it was built for. If you want to help cut down support and sales questions, it's really helpful workflow wise.

Vendor Response

by CloudApp on August 25, 2016

Thank you Ryan! This is an awesome review... Greatly greatly appreciated!

Best,
Derek Rey / CloudApp

Using Cloudapp to create GIFs & show simple processes is easy as pie

Aug 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that is an one stop shop for several steps that it would normally take to put together a tutorial file or tool. I can create up to 1 minute explanations on video with annotations and even emojis... Plus, I don't have to worry about making the animation for the gif, hosting it or nothing else, I just copy the link and that gif is on my e-mail before I know it. Love the gifs.

I also can save any screengrab and it makes them searchable, which is very helpful as I'm normally one to screenshot things for later but then I never find them or remember what I saved. This tool just organized every loose thought for me.

The analytics have been particularly useful as well, to make sure when our users got their information and if they are following up or not.

Cons: Could use folders for even more organization. Plus, if I have to download all my files at once I would have to go one by one vs. having an option to just bulk download everything I have saved in CloudApp-That's a con for me, but it's not a big deal anyway.

Overall: Mostly illustrative GIFS and storing my inspiration boards and anything I want to quickly save for later. Makes my files searchable, that's a huge plus!

CloudApp is great for easy screenshots or taking a video of your computer.

Mar 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how easy it is to take a screenshot - and that you can select the size of said screenshot. It's also nice to edit the image captured and copy the content into a message. The speed is also a plus!

Creating videos is also fairly easy and I love that after the video uploads I receive an alert with the link to the video already ready to go.

Cons: I've used CloudApp on both a Mac and a PC. CloudApp appears to be more sluggish for use with PCs and edited images are trickier to save. Far less issue with this using the Mac.

Occasionally, the image or video I've made fails to load, which can be extremely frustrating as I need to start over.

Best Screenshot and Desktop Recording Tool

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is quick and easy to use with lots of great features like annotate, share with a link, or share the original file. It has great shortcut keys that you can reprogram if you happen to have a competing app with built-in sharing to lots of other collaboration services like Slack and Trello.

Cons: There is not much that I don't love about this software. It runs silently in the background and never asks me to give it a review.

Overall: Quick and easy screensharing.

CloudApp saves me time and allows me to communicate much more effective. It's a game changer!

May 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CloudApp has every feature I need as a customer support professional. I can share gifs, annoted images, and screencasts quickly and easily, which saves me time typing, and reduces confusion for the customers I email. Also, their customer support team is always very speedy, helpful, and responsive. I couldn't be happier! It's so valuable. It's hard to imagine doing customer support without it.

Cons: It would occasionally be handy to have the option to save a screenshot to my desktop instead of the cloud sometimes.

Overall: Time saving and clearer communication

Jack of All Trades

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: CloudApp is extremely versatile and makes communication with others easy. I've used it to capture screenshots and make annotations when I need to make an important point to someone. I've used it to record videos and gifs when I need to show a problem to the tech support of a company I'm reaching out to for help. I've used it to record video presentations that have included my face and my screen. I've even used CloudApp as file storage. CloudApp worked well in all these instances for me.

Cons: My screen doesn't always automatically update when I try to delete a file while using CloudApp's web app. Sometimes I have to refresh my browser before I see a file has been indeed deleted.

Overall: CloudApp has saved me so much time since I got it. It's so much easier and faster to communicate with people visually using CloudApp's tools than it is to write long, detailed paragraphs to people.

CloudApp is my go to app for explaining anything with just an image or video to clients & employees

May 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lost of options with the mac app. I just click on the option I want and the select the section of the screen I want to screen shot, make a gift and/or record a video of the screen and front camera.

Simple way to share your videos and screenshots with the ability to use custom links and branded URL.

love the ability of make comments and get insights/reports on the videos and images

Annotations are also a great feature to highlight something and make sure your massage is clear

Cons: I often find myself rebooting the app on my macbook pro computer because it crashes, so I have to use the web/browser version of cloudapp once that happens.

Love CloudApp

Jan 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: CloudApp is a life-saver as I work in customer support. We use it everyday to give our users visuals. It's extremely easy to use!

Cons: There really isn't anything I don't like about CloudApp. The only thing I can think of is that I'd like to be able to edit the name of the clip in the pop-up window.

Handy tool for Screenshots and Quick Videos

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cloudapp is one of a few tools that I use on a daily basis. I love that I can quickly upload large files and people can comment on them. I'm also excited to see the recent addition of webhooks which can be used in conjunction with Zapier. Other things I like:

- Allows me to know if a file has been seen.

- Capture + Do option.

Cons: Heres a few things I would love to see:

- A mobile app & CTA buttons on uploaded files so you can roll your own Bonjoro style tool and greet customers with personalized videos.

- Better document analytics

- Better options for creating full page screenshots

Capterra loader

Best screenshot app ever

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloudapp makes it so easy to record your screen. Making gifs is so easy with cloudapp. Just not that they offer tons of storage to save all your recording and screenshots. Commenting system just a charm and so helpful to let my designer know what changes I need on my website. I even use CloudApp on my blog where I write tutorials. This just a great service.

Cons: Never felt anything left just hoping for an android app launch soon.

Overall: Good service to share details with your team giving design feedback, commenting system is good to discuss the design, great tool to get your tech tutorials more attractive.

Capterra loader

One of the best LTDs I've ever purchased. Great value and functionality.

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: As a tech enthusiast, CloudApp isn't the most exciting deal I've purchased, but it's actually by far one of the most useful ones. I'm impressed with how intuitive and useful this app is! It's reliable, user-friendly and has really streamlined my workflow.

Cons: I wish video uploads went by more quickly. It does seem to be a bit slower than other apps that do similar things, but this is only periodically, and overall, it's still a fantastic app that's been of great value to my business.

Overall: CloudApp is incredibly useful, user friendly and has become one of my favorite business and productivity apps.

Capterra loader

Why doesn't every person have this on their computer?

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: CloudApp is among the greats of computer utilities. It works flawlessly and looks great. I love how easy it is to annotate a screenshot or record my screen, but the best part is the unlimited online storage of content and the link I can share anywhere.

Cons: Hmm. Sometimes there are some little bugs, but the overall stability has improved a lot recently. I really can't think of anything else as it works so good.

Capterra loader

This has quickly become one of my favorite apps

Oct 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's incredibly simple to use and extremely fast. It does a great job with screen recording and screenshots, but we have found it to also be an excellent way to share design proofs with our clients. Just drop any large file over the icon in the Mac toolbar and it will automatically copy a sharing link to your clipboard - even if the file hasn't finished uploading. By the time you write up an email and send it, the file is uploaded and the sharing page is active. It is MUCH faster than using Dropbox, Google Drive, or any of the other tools we've used for sharing files. The sharing page is really nice, too. It has a simple feature for our clients to leave comments or annotate the files we've shared. We love this app. It's a huge time saver.

Cons: They have some nice integrations with Trello and Slack, but those aren't tools that we use. Hopefully, they'll add other integrations at some point.

"CLOUDAPP" THE PERFECT APP FOR STORING YOUR IMPORTANT FILES YOU NEED IT MOST!!!!

Oct 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WE CAN SAVE THE DATA IN THE CLOUD STORAGE AND THE DATA CAN BE STREAMED IN ANY DEVICE LIKE ANDROID, IOS, WINDOWS ETC.

Cons: THE ABILITY TO STREAM THE SAVED FILES IN ANY DEVICES

Overall: STORING THE IMPORTANT PROJECTS AND DATA OF MY WORK

Capterra loader

Screen Sharing is Fun With CloudApp

Nov 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Just remember one shortcut keys combination to capture your screen (or two if you also want to record your screen), and you are good to go. Anytime you need to share anything on your screen, hit the key combo, and you'll get the link to the image/video ready to share.

Cons: There's no option to capture a window, and you can't pre-set the image/video size.

CloudApp is an essential part of my work, simple, easy and fast

May 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Super efficient

- Super convenient

- Great features such as the annotations

- Possibility to create smaller URL

- Slack integration

- Gif and now Videos

Cons: The annotation is great but can be improved:

--> give us the opportunity to maintain shift to draw a straight line

--> Add custom colors

--> Maintain shift to draw perfect square or circle

Overall: This help our design team to share visual feedbacks to our developers during the integration process, help us share design work together quickly etc.. It's become an essential tool in our workflow. <3

I use it many times a day

May 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's so useful and easy to use, and allows me to communicate effectively with colleagues. I use it several times a day.

Overall: It makes it super easy to communicate visually with colleagues.

Capterra loader

My most used app?

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use this all day everyday! I am constantly taking shots and sharing with my team. It is just so so easy with the keyboard shortcuts and drag and drop feature... I totally love this app!

Cons: Occasionally when starting video it misfires and means I have to close and reopen. Not very often tho

Capterra loader

After Trying All Others, This Is the Best

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I have used SO many screen capture apps and this is the best among all the free ones I have tried. It annotates easily and even allows me to move arrows around as well as text. It captures easily with a hotkey. It captures video easily and uses a microphone to record along with the screencapture. It stores my captures for later retrieval and sharing. I struggle to think of something it can't do well!

Cons: It would be nice to more easily delete screen captures but to me that is this app's biggest failing, so it's pretty good!!

Overall: Capturing images and annotating them and sharing them are my biggest uses. I find that this app does it with ease considering what I can do with these images. I was using another app but kept getting bogged down in with the functionality not being where I wanted it to be but CloudApp does what I want and does it the way I want.

Capterra loader

The Easiest Way to Snap and Share Your Screen

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For those who share their screen a lot, CloudApp is a godsend. But even for the rest of us, the app helps us explain better with easy to share screen captures.

Cons: Even though the tool is improving fast, it still lacks some features which are standard on other screen capture apps.

Capterra loader

Cloudapp - A really handy app to have in your arsenal.

Aug 30, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ITs simplicity.. Want to make a video or annotate a screenshot, it can be done in seconds. it then gets automatically uploaded online, and it gives you a link straight away to send to a client etc

Cons: it can be a bit buggy at times when recording video over 2minutes. This can cause issues where i make a video, and once i finished, it says that it didnt record properly.

Overall: It has been great when it comes to showing both clients and staff, quick explainers.

Great if you are using it together with Basecamp or Trello

Jul 24, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I use cloud app to share screenshots and mini recordings on basecamp with my team. I like the way it integrates, and the many options I have with it. I gave 4 stars in value for money because I got it as an AppSumo deal, so there's that. Otherwise, what I describe under "cons" would have made much more of a difference, but since the deal was a really a good one, the features that I am currently able to use are an overall positive for me.

Cons: The chrome extension is really buggy. I had to contact customer support more than once about problems with it and limited functionality. Plus, at least last time I checked, there was no way to annotate GIFs which is something I was really looking forward to doing with this app.

Overall: Would recommend if functionality is improved!

CloudApp streamlines many of our workflows and greatly increases our productivity.

May 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. Extremely simple to use, and customizable shortcuts make working with the app very seamless.

Cons: Hard to come up with anything...I've had a few issues with installing new updates of the product which has been a bit frustrating at times.

Greet Screenshot app

Aug 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like being able to make video screenshots for free, even if the time is limited.

Cons: I dislike the time limit because it rushed me and without a mouse doing a demonstration screenshot is very difficult.

Overall: Overall good but tedious

Capterra loader

Integral part of my workflow

Oct 12, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Not a work day goes by that I don't use cloudapp's annotated screenshots.

It's become second nature to me. It's so fast and easy to use.

Cons: It's somewhat buggy. Sometimes my screenshots can't be seen by others.

CloudApp has made sharing screenshots so much easier

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how easy CloudApp is to use! Really makes it super easy to share screenshot and even draw on them as well. CloudApp is saving me for so much extra work!

Cons: Some of the previous versions was a bit buggy... However, most of the bugs seems to have been fixed! Sometimes CloudApp is using too much memory just on idle... with only 8GB RAM this is crucial issue.

Gone from not knowing about this to using it daily

Oct 03, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Firstly, this has made sharing images so incredibly easy for me. I've been using it to share examples from my screen on Whatsapp, Messenger and in emails - the change from my old versions of either dropbox links or heading off to the desktop screen on my Mac is a thing of the past.

I love the annotate option, and the fact that it's so easy to do. I'm only just getting started with the video capture options so can't comment but it does the basics I've described so well.

Cons: The fact that the information about what it can do is a little difficult to find. It's a hugely feature rich product and all the things it can do is hidden away in a tiny square.

Makes managing remote developers a lot easier

Jul 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The recording feature sets GetApp apart from the free versions on the market. It is quite simple and easy to use.

Cons: If you are just looking for image sharing some of the free alternatives may provide better value, as they offer a wider range of sharing and customization opportunities.

Amazing app that saves our dev team serious time.

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Streamlines our Github workflows and release notes. Saves us time to share gifs and images on the UI team.

I use it all the time on our office to share screenshot and ideas

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: easy install

mac compatible

keyboard short cuts

screenshots annotations

gifs

HD video with front face cam support

asana integration

Cons: fewer integrations

buggy mac app

can get expensive over time when adding team members

crashes on mac often

Really easy to use, does exactly what I need!

May 02, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The repository of all my screen shots in the toolbar is really useful, much easier than having it in a folder. The annotations are handy too.

Cons: Would be nice if it was easier to paste content rather than the link with an easy key combo. However this is a small con.

Capterra loader

Excellent Image, Animated Gif, and Video Tool

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like Cloudapp because it consolidates screenshotting, Gif creation, and video creation. I don't have to run three separate programs to get these three tasks done. It's all in one place.

Cons: I like everything about CloudApp, but I wish it had more webinar recording features, maybe a more developed video creation tool.

Overall: 1. Cloudapp takes all of the screencap tasks that a support agent needs to do every day, and puts these tasks in one application. (instead of using Giphy or inbuild screencapping)

2. Saves time!

3. Once a screencap is made, the pointer tools look professional and are easy to use. They make my screencaps look a lot better and more clear.

Capterra loader

CloudApp is a must for those in customer support.

Apr 22, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: CloudApp is essentially a glorified screen capture/recorder combined with Dropbox. It's nice to have if you do screen captures once in a while, but it's invaluable if you're doing customer support.

Cons: There's no way to numerically set the dimension, a must when you want to capture certain area multiple times (e.g. preparing how-tos). Also, the website is a bit slow to load.

Overall: Convenience. It's nice to have if the price is right.

Capterra loader

The tool every team player should have

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to record video including my camera and screen, it's awesome! I can also create gif instead of videos, and share them with everyone.

Cons: One of the main features is to "whitelabel" your links, and that is only included in higher tiers, but even if you are using the free plan, you will have in your sleeve a great tool that will help you improve your performance.

Overall: I can share screenshots, create annotations, record my screen, share files and store them! There is no way you can't benefit from all of this, you will be amazed and your team will be even faster!

Quick and easy

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the functionality this application provides with utilizing the system's screenshots instead of deleting them from your local system.

Cons: I'm worried about how much worse it'll get once the paid trial ends. I also feel that using your OS' naming scheme in the URL provided for the upload makes the links too long and ugly.

Capterra loader

No more headaches with screen captures / pics & video!

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You just hit 3 keys in order to take a pic or a video from your screen or rectangle parts of it. The result is automatically stored in the cloud. In my case up to on 1 TB.

You can download everything and whitelable / brand the links with a domain of your choice like : "links.my-domain.com/xyz123

Cons: The software seems to be rather new. In my beginning there where some bugs. But obviously those bugs are gone now.

Overall: It cannot be easier to take screenshots or videos of your screen. The latter in .mp4 or .gif

Cloudapp is a super-flexible way to take and annotate screenshots, create gifs, and record videos.

Jun 05, 2018
3/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: CloudApp does just about everything I've wanted it to do - I rarely think of an additional feature without finding it already in the software.

Cons: I've had numerous issues with the software in the past - random crashes, skyrocketing RAM usage that slows my computer to a crawl. Most recently, GIFs have been killing my internet connection for about 2 minutes while they upload. A fresh computer with an SSD and newest gen i5 processor improved my experience significantly, but using an older machine may turn using CloudApp into a headache.

Overall: Despite the technical issues, CloudApp is a perfect solution for remote customer support - it's an easy way to use visuals to communicate important information to a customer.

Works Great For My Remote Team!

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: In my remote team we have different "roles" and CloudApp helps us explain something very easy with a visual/capture!. It saves a lot of time!

Capterra loader

The quickest way to show someone what you're talking about

Apr 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: It's so much easier to tell people with pictures/gifs/videos. I've used this to show people the bugs I'm finding on sites. You can even annotate gifs. How cool is that? Gone are the days of reporting bugs with words.

Cons: It's simple to use, but not as simple as it could be. Annotation is not that straightforward. You have to dig deeper into another menu/screen for it to be apparent that you can annotate a picture or gif.

Overall: It's easier to share what I'm talking about, and it saves so much time.