# Zight Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zight the right Video Making solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154298/CloudApp/reviews

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Zight

4.6 (185)

[View alternatives](https://www.capterra.com/p/154298/CloudApp/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Zight

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

BV

Brian V

PresidentE-Learning, Self-employedUsed the software for: 6-12 months.

“I find it very easy to send a link to my clients and they watched the video several times without having to download it or go to YouTube“

August 12, 2025

Alex R

PartnerComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“The fact that for the last year it keeps crashing and not recording. Or worse still, when you've done a 10 minute training video it gets stuck on upload and then you have to redo the video.“

February 8, 2024

Vitor A

Product ManagerInternet, 2 - 10 employeesUsed the software for: More than 2 years.

“The annotate option is one of the best out there, it allows you to very easily draw and add elements such as arrows, and shapes and even blur the text with ease.“

September 1, 2023

Alex R

PartnerComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“In fact I've had this happen 3X today alone, which is why I'm now writing a review out of frustration.“

February 8, 2024

Akshika V

iOS DeveloperComputer Software, 201 - 500 employeesUsed the software for: 1-2 years.

“The ability to annotate also streamlines the process, and sharing is as simple as sending them a link, to which they may respond directly on the picture and video page.“

January 12, 2023

Adam G

CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“In my experience, the browser version works better, however, I still encounter some problems, for instance, sometimes the app does not record my microphone sound, it happens very rarely but it can get quite annoying at times.“

October 28, 2021

Daniel G

ManagerComputer Software, Self-employedUsed the software for: More than 2 years.

“Competition offers more. But i love the deep integration onto the system, which is why I still use it daily.“

January 15, 2024

JM

JAZZMEN M

CEOApparel & Fashion, Self-employedUsed the software for: I used a free trial.

“The ads are my least like only because im using the trial stage and it sparks alot of pop ups and adds that turn me out of the app.“

July 6, 2021

## Showing most helpful reviews

Showing 1-25 of 185 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Fredy P.  
3D Visualization Artist  
Architecture & Planning  
Used the software for: 1-2 years

### "Quick and easy screen recording"

May 30, 2022

5.0

Overall happy with it, I use it mainly to quickly provide a screenshot of my questions to clients regarding projects we are working on. But can't use it if I'm expecting annotations from our clients, in that case an email attachment seems to be the preferred option for our clients or use a different software.

Pros

Is simple to use and works fast. We have a personalized domain and logo (the size of the logo could be a bit bigger IMO). I like to use the "copy direct link" when I'm sending emails with inline images so my storage is not depleted as quickly as it used to. Would be great if the direct link included our domain.

Cons

There's no advanced annotations for our clients, so now 2 way communication/annotation. We had found a workaround integrating userback.io using the option to include javascript but they removed that option. So we stopped using cloudapp for that use case and are using userback.io directly.

Alternatives considered

[Droplr](https://www.capterra.com/p/157955/Droplr/)

Reason for choosing Zight

Droplr is great and I do have an account there as well but I don't like that every time I annotate or a client annotates something a new link is created. i.e: If I annotate something and share the link but I forgot to annotate something else and need to quickly fix it, I need to send a new link because the new annotation is not shown on the original one.

Review Source

VR

Verified Reviewer  
Manager  
Computer Software  
Used the software for: 2+ years

### "Good app but no development"

January 15, 2024

4.0

Does what it's supposed to do from your browser. You can take screenshots and make recordings. That's it. Competition offers more. But i love the deep integration onto the system, which is why I still use it daily.

Pros

Used it daily when it was still Cloudapp, now with new branding the software unfortunately is buggy and there are no updates. Looks abandoned.

Cons

no development (no new features), no Android app, no filters, cannot screenshot a full website (scroll). MacOS app not working on my M1

Alternatives considered

[Loom](https://www.capterra.com/p/191187/Loom/)

Switched from

[Awesome Screenshot](https://www.capterra.com/p/210550/Awesome-Screenshot/)[Snagit](https://www.capterra.com/p/209649/Snagit/)

Cloudapp offers branding, cname and unlimited photos, video uploads

Review Source

HK

Hrvoje K.  
Programmer  
Information Services  
Used the software for: Less than 6 months

### "Refusing to give refund and ignoring bugs"

December 27, 2024

1.0

Cons

Bugged out too much, constantly some issues.

Review Source

VR

Verified Reviewer  
Product Manager  
Internet  
Used the software for: 2+ years

### "Easy to use, saves you time, deserves a refresh"

September 1, 2023

4.0

Now that it is no longer CloudApp the tool is back to being one of my favorite and most useful.I hope they keep up the good work to improve the tool further.

Pros

Easy to use: Zight is simple and easy to use, you have all the basic functionality you'd expect from a tool like this, where you can trigger the screenshots with shortcuts and record your screen by clicking 2 buttons.Multiple features and options: The tool is flexible, in the sense that it allows you to take screenshots, record your screen, upload files, record gifs, and annotate on images, basically everything you need and expect from a tool like this.One of the best editors: The annotate option is one of the best out there, it allows you to very easily draw and add elements such as arrows, and shapes and even blur the text with ease.

Cons

Many of the features were broken for a while they were still CloudApp, fortunately they have fixed many of the issues and the tool is way more stable now.I'd love to see improvements on the UI side of things, perhaps just a refresh to make this tool look more modern.Some improvements to the elements (arrows and shapes) provided in the annotate option would also be welcome, to make sure the files that I share with customers look more professional and high-end.Would also be great to have the ability to record calls using Zight, which right now is not possible as it doesn't record the audio from tabs in the browser.

Switched from

[Markup Hero](https://www.capterra.com/p/205064/Markup-Hero/)

Markup Hero was not as flexible as Zight, it lacks features.

Review Source

Response from Zight

September 19, 2023

Hello! Thank you for your valuable feedback on Zight. We're delighted that you find our tool easy to use with a range of useful features. We've addressed past issues and are committed to improving stability. Your suggestions about UI refresh are noted, and we're exploring these enhancements, so stay tuned for future updates! And we appreciate your suggestions on the annotations and ability to record calls and will add this to our roadmap to look into in the future. We're thrilled to be one of your favorites and appreciate your support as we strive to make Zight even better. The Zight Team

SA

Sofia A.  
Brand Manager Nova  
Consumer Services  
Used the software for: 2+ years

### "Five stars worth of performance. Communication is key."

October 28, 2023

5.0

Highly productive and user friendly. Zight is a hot deal.

Pros

Surely, communication is precious and it is a key ingredient to success in any organization. Managed communication saves alot of misunderstanding and unnecessary chaos. I advocate for Zight for well managed communication both internal and external. I have three major pros: Quick response, cost effectiveness and ease of customization.

Cons

None. I have no cons for Zight. It has eliminated misunderstanding and built the spirit of togetherness.

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

Zight has all benefits over Loom. From cost to implementation, it is best.

Review Source

Joseph K.  
President and CTO  
Marketing and Advertising  
Used the software for: 6-12 months

### "The app that saves me the most time all day long!"

July 8, 2021

5.0

I am happy with the service and sales team as well as the support staff to fix any issues. They are top notch and doing the right things for a great app.

Pros

I like that I can screenshare or share videos with one simple click. It is easy to use and to share with support or others you need to show them on your desktop.

Cons

I dislike that it sometimes crashes during the middle or recording especially if the recording is longer than 10 minutes. This may be a bug.

Alternatives considered

[Camtasia](https://www.capterra.com/p/203013/Camtasia/)

Reason for choosing Zight

Because Camtasia didn't have a chrome extension or phone application to record or grab from either.

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

I switched because there was more functionality for sharing notes and screen clips. Loom was mainly for video. This app shares video and screen grabs with no issues. I liked the phone app as well. Loom didn't have this.

Review Source

CK

Christian K.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Great application for getting your message across"

January 25, 2022

4.0

CloudApp makes it extremely easy for us to record videos, create tutorials, and help our customers with a sleek piece of software.

Pros

CloudApp is a very powerful application with a lot of useful features.

Cons

There is a slight learning curve about what all CloudApp can do.

Alternatives considered

[ScreenFlow](https://www.capterra.com/p/203093/ScreenFlow/)

Reason for choosing Zight

CloudApp makes it easy to capture shorter pieces of content, while ScreenFlow is better for longer recordings and editing.

Review Source

Marco C.  
Managing Director  
Translation and Localization  
Used the software for: 2+ years

### "Perfect tool for visual communication"

October 21, 2022

4.0

As a relatively techie company, often times we need to share screenshots or short videos of the many programs we use. CloudApp helps us share these images and videos efficiently with our distributed team, in just a few click.

Pros

CloudApp is the ultimate communication tool for teams. With just a few clicks, you can record your screen and share it with your team in seconds. I especially like the fact that you can create animated GIFs, something that isn't available in similar software.

Cons

The landing page created by CloudApp when you share a video or a screenshot isn't as clean and polished as I'd like it to be. But other than that, it's an excellent program.

Alternatives considered

[Greenshot](https://www.capterra.com/p/229399/Greenshot/)

Reason for choosing Zight

I'm still using both: CloudApp and Greenshot. CloudApp has more featured, especially the animated GIF, that's why I'm using it over Greenshot.

Review Source

Lucas H.  
Project Manager  
Education Management  
Used the software for: Less than 6 months

### "Screen recordings with polish"

December 1, 2020

5.0

CloudApp makes it easy to record and share screen recordings, either as GIFs or as videos. I particularly like the optional picture-in-picture mode, and I found that this app worked with fewer limitations than alternatives.

Pros

I have used competitors whose styling mimics CloudApp (or is it the other way around) but CloudApp gets the recording experience right: intuitive controls, automatic uploading, and available trimming of videos.

Cons

This app doesn't work so well as a simple screenshot tool. While you can copy content directly from the app, I find myself wishing for the simpler experience of older apps such as Greenshot and Lightshot. In addition, the free version is fairly limited, though still good enough for occasional users.

Alternatives considered

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)[Loom](https://www.capterra.com/p/191187/Loom/)

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

The screen recording just works better. I had issues with a buggy deployment of the Loom app.

Review Source

VR

Verified Reviewer  
Enterprise Account Executive  
Computer Software  
Used the software for: 6-12 months

### "CloudApp is Superb!"

April 6, 2021

5.0

CloudApp allows me to easily share instructional content with customers. It's extremely helpful and a great tool. I'd recommend it to anyone who needs to answer customer questions or troubleshoot frequently.

Pros

CloudApp is so great and easy to use. I can share videos of my screen or create GIFs to send to clients so quickly. It is extremely helpful in making sure I can get a point across easily with no friction or confusion. The ability to create clips and share them out is great.

Cons

I wish I had a few more options with how my video of myself talking interacts with the shared content. There are also a few aspects of the screen grabbing tool that weren't as intuitive as I was hoping.

Switched from

[Soapbox](https://www.capterra.com/p/182208/Sopabox/)

CloudApp was recommended to me by some colleagues and I'm glad I took the suggestion to try it out!

Review Source

VR

Verified Reviewer  
CEO / Lead Architect  
Computer Software  
Used the software for: 2+ years

### "Works great at picture and video recording"

June 3, 2021

4.0

My experience with CloudApp has been very positive. it's easy to use and the automatically cloud save feature means I never lose my work. The ability to group media together and share it as collections has resulted in some really positive client reactions.

Pros

CloudApp provides easy-to-access (via the system tray in Windows) screenshot and video recording ability that automatically uploads to the cloud for easy sharing. I've found it invaluable for taking quick information screengrabs that I can send to clients to show them how to do something, as well as for capturing stuff that I need to send to teammates for information.

Cons

It can occasionally crash or hang, and you have to restart it to get it to work again. The user interface for the video recording can feel a bit clunky and hard to understand at first, but once you get the hang of it, it ends up working fine.

Review Source

hA

haroon A.  
Acting lead officer  
Financial Services  
Used the software for: 2+ years

### "Good experience "

February 6, 2023

5.0

Pros

Storage capacity is the best feature in the cloud app and you can find your data easily and securely

Cons

Increase the storage capacity of the users who are using free this software

Review Source

Response from Zight

March 9, 2023

Hello Haroon! Thank you so much for writing a review; we value the time you took and appreciate your feedback! We are thrilled to hear you have had a good experience with CloudApp and the ability to locate content as well as our security features, as we have made a deliberate effort to become the most robust and secure platform available to businesses, with enterprise-grade data protection and security. Thanks again for sharing your review with the community and us!

VR

Verified Reviewer  
Semi retired  
Executive Office  
Used the software for: 6-12 months

### "A must have tool"

December 11, 2018

5.0

I loved it and I doubt a week goes by when I do not use it multiple times.

Pros

This is one of those tools that many people won't realize they need until they get used to using it. Yes, if you work in a support team then the usage case is obvious, and it excels at support, but it is so much more than that. How often do you have to try to explain something to someone and it takes forever in words, but a quick screenshot would do the trick. Problem with a screenshot is you have to remember the key combination to take it. Then you have to open up your email. Then attach the file to it, etc. With Cloudapp this is all simplified to an amazing degree. But it goes further than just screenshots. How about sending a 1 minutes video to your telco showing them that there is a problem with your bill, or even sending a document to someone without having to attach it to an email. Trust me. This is genius.

Cons

The only little niggle is there are very occasionally glitches or outages, but to Cloudapps credit they do get them sorted and they are very polite at responding to emails.

Review Source

VR

Verified Reviewer  
Co-Founder and CMO  
Marketing and Advertising  
Used the software for: 2+ years

### "Best drag-and-drop file sharing solution"

March 19, 2019

5.0

CloudApp simplifies our workflow when we need to share screenshots and files to people outside of our organization. We highly recommend it!

Pros

The reason we chose CloudApp is the MacOS integration in the menu bar. We used WeTransfer before, which required us to go to their website to upload files, but CloudApp allows us to just drag and drop our files to the menu bar, and it creates a shareable link for us.

Cons

CloudApp successively increased its pricing, without much justification and added features. I was quite disappointed to see the lack of new features over the last 2-3 years. Also, storage prices dramatically decreased over time, so it's hard to understand why they keep increasing their prices.

Review Source

ES

Ernie S.  
Content Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Job (and life) changing"

October 18, 2019

5.0

CloudApp has made adding screenshots and images to my blog posts incredibly easy. CloudApp has made giving additional context to colleagues simple by giving us the ability to take a screenshot of what we're talking about on the site. I have nothing negative to say about this tool other than it's set my expectations for similar tools so high that I'm usually disappointed by them.

Pros

It's incredibly easy to use and reliable. You can take a simple screenshot, a gif, a video, and annotate it all within the app. It's quick, it's versatile, and it's incredibly functional. I use this tool every day, for every blog post, and for a number of different things. As a sales rep I used it for entirely different but equally important tasks.

Cons

The only thing I wish I could do that I currently cannot is to go back into an annotation I've made after I saved. Sometimes I realize I've forgotten to note something, drawn a border incorrectly, or some other minor edit and am unable to go back into the original screenshot/gif to fix it. It's not a terribly big issue because of how simple it is to go back and take another screenshot or gif.

Review Source

VR

Verified Reviewer  
Implementation Team Lead  
Internet  
Used the software for: 2+ years

### "Best Screenshot and Desktop Recording Tool"

March 20, 2018

5.0

Quick and easy screensharing.

Pros

It is quick and easy to use with lots of great features like annotate, share with a link, or share the original file. It has great shortcut keys that you can reprogram if you happen to have a competing app with built-in sharing to lots of other collaboration services like Slack and Trello.

Cons

There is not much that I don't love about this software. It runs silently in the background and never asks me to give it a review.

Review Source

VR

Verified Reviewer  
Customer Success Manager  
Computer Software  
Used the software for: 2+ years

### "Great tool for sharing images on the fly"

July 26, 2019

5.0

Pros

I love how quick it is to snap a screenshot and paste it into a slack conversation. I don't have to save an image to my computer and pollute my desktop, i simply copy paste the link and it expands nicely into the conversation.

Cons

I don't need to receive an email every time someone opens a link i've shared, but i can probably disable the function, i just haven't done it.

Review Source

TS

Tyler S.  
Technical Account Manager  
Computer Software  
Used the software for: 1-2 years

### "Excellent way to share recordings or screen captures when a call isn't possible"

August 24, 2021

5.0

I use it every day to share screenshots and recordings with clients and colleagues.

Pros

CloudApp is a lifesaver on a daily basis! I use it to make sure I'm understanding I'm on the same page as my clients, to send screenshots to help instruct them on how to use something, or to collaborate with my teammates. I absolutely love that it automatically copies the link for you to paste into an email or Slack too. For such a simple software it absolutely crushes it!

Cons

I feel like screenshot or video editing can be a little buggy at times. Sometimes it won't save the changes I make which can be annoying to have to go back and re-do them.

Review Source

VR

Verified Reviewer  
Happiness Engineer  
Internet  
Used the software for: 1-2 years

### "Complete Sharing - Head to Toe!"

March 17, 2020

5.0

Pros

Cloudapp replaces the system screenshot macro (If you want it) which makes integration into current workflows seamless. Cloudapps mark up and quick edit tools are actually useful, and fast! Custom domains for the links you're providing. Asset expiration. Photo, video, GIF.

Cons

There's nothing I don't like about Cloudapp. It does what it says and it does it well. I'm glad to have Cloudapp installed and use it easily hundreds of times a day.

Review Source

DP

Darcy P.  
Happiness Lead  
Internet  
Used the software for: 1-2 years

### "Quick, easy, neat, I feel like a pro!"

May 3, 2017

5.0

I can quickly get my thoughts across to customers and team members. It's simple and fast. I really couldn't go a day without it.

Pros

It's quick to load and the fact that the link absorbs into the clipboard is SO easy and fast. There are multiple ways to use it - downloads, webcam vids, screenshare vids with voice, GIFs of screen, images, annotations. Really - there are SO many ways to up your game in social and customer care by using CloudApp.

Cons

Small screenshots don't always come out readable without clicking on them and waiting to see what it is. The head of the arrow in the Annotations is super huge and I often have to find workarounds when I'd really like to use it. It would be cool to shrink it width-wise along with length-wise. I wish you could copy/paste annotation components (arrows that you've sized a certain way, text, etc.) Click on the element, ctrl+c, ctrl+v I wish there was a solid box in annotations that you could add. There's an outline, but not a solid box or circle that I've discovered.

Review Source

David P.  
Head of Digital Marketing  
Internet  
Used the software for: 1-2 years

### "Great tool. Worst support ever"

November 4, 2019

1.0

It's a great to do screenshot easily, but the support team is not supportive.

Pros

When the tool it's extremely simple to use.

Cons

The customer team is inexistent, you can spend weeks with critical bugs not being solved

Review Source

lily S.  
secretary  
Accounting  
Used the software for: 1-2 years

### "Screen Sharing is Fun With CloudApp"

November 10, 2018

5.0

Pros

Just remember one shortcut keys combination to capture your screen (or two if you also want to record your screen), and you are good to go. Anytime you need to share anything on your screen, hit the key combo, and you'll get the link to the image/video ready to share.

Cons

There's no option to capture a window, and you can't pre-set the image/video size.

Review Source

MM

Micah M.  
Team Lead  
Computer Software  
Used the software for: 2+ years

### "Helpful Features; Free version as well but more limited"

February 18, 2021

4.0

Pros

I love that I can quickly capture my screen or create a video (with webcam and audio as options) to share with a customer that I'm serving (or a team member to view). The annotation tools are incredibly helpful as well.

Cons

At times the video doesn't save/upload properly, causing some frustration until resolved. This doesn't happen often (and never using the free version for some reason), but is frustrating when it does.

Review Source

Paul H.  
Lead Web Designer  
Design  
Used the software for: 6-12 months

### "Cloudapp - A really handy app to have in your arsenal."

August 30, 2018

4.0

It has been great when it comes to showing both clients and staff, quick explainers.

Pros

ITs simplicity.. Want to make a video or annotate a screenshot, it can be done in seconds. it then gets automatically uploaded online, and it gives you a link straight away to send to a client etc

Cons

it can be a bit buggy at times when recording video over 2minutes. This can cause issues where i make a video, and once i finished, it says that it didnt record properly.

Review Source

SF

Shannon F.  
Queue Pro  
  
Used the software for: 1-2 years

### "CloudApp is great for easy screenshots or taking a video of your computer."

March 19, 2018

4.0

Pros

I love how easy it is to take a screenshot - and that you can select the size of said screenshot. It's also nice to edit the image captured and copy the content into a message. The speed is also a plus! Creating videos is also fairly easy and I love that after the video uploads I receive an alert with the link to the video already ready to go.

Cons

I've used CloudApp on both a Mac and a PC. CloudApp appears to be more sluggish for use with PCs and edited images are trickier to save. Far less issue with this using the Mac. Occasionally, the image or video I've made fails to load, which can be extremely frustrating as I need to start over.

Review Source

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