# Zight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zight the right Video Making solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154298/CloudApp/reviews --- Zight 4.6 (185) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Zight Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews Intuitive and simple workflow 96% positive reviews out of 25 Most reviewers find ease of use important, highlighting the intuitive interface and straightforward daily operations. Frequent crashes and instability 66% negative reviews out of 35 Most reviewers report bugs and issues, mentioning crashes, high memory usage, and unreliable desktop or browser performance. Flexible and fast file sharing 100% positive reviews out of 23 Most reviewers describe file sharing as quick, convenient, and versatile for collaborating and distributing content. Effortless screen capture sharing 95% positive reviews out of 21 Most reviewers indicate screen sharing enables rapid screenshot or video sharing, supporting collaboration and clear communication. ## Showing most helpful reviews Showing 1-25 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Fredy P. 3D Visualization Artist Architecture & Planning Used the software for: 1-2 years ### "Quick and easy screen recording" May 30, 2022 5.0 Overall happy with it, I use it mainly to quickly provide a screenshot of my questions to clients regarding projects we are working on. But can't use it if I'm expecting annotations from our clients, in that case an email attachment seems to be the preferred option for our clients or use a different software. Pros Is simple to use and works fast. We have a personalized domain and logo (the size of the logo could be a bit bigger IMO). I like to use the "copy direct link" when I'm sending emails with inline images so my storage is not depleted as quickly as it used to. Would be great if the direct link included our domain. Cons There's no advanced annotations for our clients, so now 2 way communication/annotation. We had found a workaround integrating userback.io using the option to include javascript but they removed that option. So we stopped using cloudapp for that use case and are using userback.io directly. Alternatives considered [Droplr](https://www.capterra.com/p/157955/Droplr/) Reason for choosing Zight Droplr is great and I do have an account there as well but I don't like that every time I annotate or a client annotates something a new link is created. i.e: If I annotate something and share the link but I forgot to annotate something else and need to quickly fix it, I need to send a new link because the new annotation is not shown on the original one. Review Source VR Verified Reviewer Manager Computer Software Used the software for: 2+ years ### "Good app but no development" January 15, 2024 4.0 Does what it's supposed to do from your browser. You can take screenshots and make recordings. That's it. Competition offers more. But i love the deep integration onto the system, which is why I still use it daily. Pros Used it daily when it was still Cloudapp, now with new branding the software unfortunately is buggy and there are no updates. Looks abandoned. Cons no development (no new features), no Android app, no filters, cannot screenshot a full website (scroll). MacOS app not working on my M1 Alternatives considered [Loom](https://www.capterra.com/p/191187/Loom/) Switched from [Awesome Screenshot](https://www.capterra.com/p/210550/Awesome-Screenshot/)[Snagit](https://www.capterra.com/p/209649/Snagit/) Cloudapp offers branding, cname and unlimited photos, video uploads Review Source HK Hrvoje K. Programmer Information Services Used the software for: Less than 6 months ### "Refusing to give refund and ignoring bugs" December 27, 2024 1.0 Cons Bugged out too much, constantly some issues. Review Source VR Verified Reviewer Product Manager Internet Used the software for: 2+ years ### "Easy to use, saves you time, deserves a refresh" September 1, 2023 4.0 Now that it is no longer CloudApp the tool is back to being one of my favorite and most useful.I hope they keep up the good work to improve the tool further. Pros Easy to use: Zight is simple and easy to use, you have all the basic functionality you'd expect from a tool like this, where you can trigger the screenshots with shortcuts and record your screen by clicking 2 buttons.Multiple features and options: The tool is flexible, in the sense that it allows you to take screenshots, record your screen, upload files, record gifs, and annotate on images, basically everything you need and expect from a tool like this.One of the best editors: The annotate option is one of the best out there, it allows you to very easily draw and add elements such as arrows, and shapes and even blur the text with ease. Cons Many of the features were broken for a while they were still CloudApp, fortunately they have fixed many of the issues and the tool is way more stable now.I'd love to see improvements on the UI side of things, perhaps just a refresh to make this tool look more modern.Some improvements to the elements (arrows and shapes) provided in the annotate option would also be welcome, to make sure the files that I share with customers look more professional and high-end.Would also be great to have the ability to record calls using Zight, which right now is not possible as it doesn't record the audio from tabs in the browser. Switched from [Markup Hero](https://www.capterra.com/p/205064/Markup-Hero/) Markup Hero was not as flexible as Zight, it lacks features. Review Source Response from Zight September 19, 2023 Hello! Thank you for your valuable feedback on Zight. We're delighted that you find our tool easy to use with a range of useful features. We've addressed past issues and are committed to improving stability. Your suggestions about UI refresh are noted, and we're exploring these enhancements, so stay tuned for future updates! And we appreciate your suggestions on the annotations and ability to record calls and will add this to our roadmap to look into in the future. We're thrilled to be one of your favorites and appreciate your support as we strive to make Zight even better. The Zight Team SA Sofia A. Brand Manager Nova Consumer Services Used the software for: 2+ years ### "Five stars worth of performance. Communication is key." October 28, 2023 5.0 Highly productive and user friendly. Zight is a hot deal. Pros Surely, communication is precious and it is a key ingredient to success in any organization. Managed communication saves alot of misunderstanding and unnecessary chaos. I advocate for Zight for well managed communication both internal and external. I have three major pros: Quick response, cost effectiveness and ease of customization. Cons None. I have no cons for Zight. It has eliminated misunderstanding and built the spirit of togetherness. Switched from [Loom](https://www.capterra.com/p/191187/Loom/) Zight has all benefits over Loom. From cost to implementation, it is best. Review Source Joseph K. President and CTO Marketing and Advertising Used the software for: 6-12 months ### "The app that saves me the most time all day long!" July 8, 2021 5.0 I am happy with the service and sales team as well as the support staff to fix any issues. They are top notch and doing the right things for a great app. Pros I like that I can screenshare or share videos with one simple click. It is easy to use and to share with support or others you need to show them on your desktop. Cons I dislike that it sometimes crashes during the middle or recording especially if the recording is longer than 10 minutes. This may be a bug. Alternatives considered [Camtasia](https://www.capterra.com/p/203013/Camtasia/) Reason for choosing Zight Because Camtasia didn't have a chrome extension or phone application to record or grab from either. Switched from [Loom](https://www.capterra.com/p/191187/Loom/) I switched because there was more functionality for sharing notes and screen clips. Loom was mainly for video. This app shares video and screen grabs with no issues. I liked the phone app as well. Loom didn't have this. Review Source CK Christian K. Founder Marketing and Advertising Used the software for: 2+ years ### "Great application for getting your message across" January 25, 2022 4.0 CloudApp makes it extremely easy for us to record videos, create tutorials, and help our customers with a sleek piece of software. Pros CloudApp is a very powerful application with a lot of useful features. Cons There is a slight learning curve about what all CloudApp can do. Alternatives considered [ScreenFlow](https://www.capterra.com/p/203093/ScreenFlow/) Reason for choosing Zight CloudApp makes it easy to capture shorter pieces of content, while ScreenFlow is better for longer recordings and editing. Review Source Marco C. Managing Director Translation and Localization Used the software for: 2+ years ### "Perfect tool for visual communication" October 21, 2022 4.0 As a relatively techie company, often times we need to share screenshots or short videos of the many programs we use. CloudApp helps us share these images and videos efficiently with our distributed team, in just a few click. Pros CloudApp is the ultimate communication tool for teams. With just a few clicks, you can record your screen and share it with your team in seconds. I especially like the fact that you can create animated GIFs, something that isn't available in similar software. Cons The landing page created by CloudApp when you share a video or a screenshot isn't as clean and polished as I'd like it to be. But other than that, it's an excellent program. Alternatives considered [Greenshot](https://www.capterra.com/p/229399/Greenshot/) Reason for choosing Zight I'm still using both: CloudApp and Greenshot. CloudApp has more featured, especially the animated GIF, that's why I'm using it over Greenshot. Review Source Lucas H. Project Manager Education Management Used the software for: Less than 6 months ### "Screen recordings with polish" December 1, 2020 5.0 CloudApp makes it easy to record and share screen recordings, either as GIFs or as videos. I particularly like the optional picture-in-picture mode, and I found that this app worked with fewer limitations than alternatives. Pros I have used competitors whose styling mimics CloudApp (or is it the other way around) but CloudApp gets the recording experience right: intuitive controls, automatic uploading, and available trimming of videos. Cons This app doesn't work so well as a simple screenshot tool. While you can copy content directly from the app, I find myself wishing for the simpler experience of older apps such as Greenshot and Lightshot. In addition, the free version is fairly limited, though still good enough for occasional users. Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)[Loom](https://www.capterra.com/p/191187/Loom/) Switched from [Loom](https://www.capterra.com/p/191187/Loom/) The screen recording just works better. I had issues with a buggy deployment of the Loom app. Review Source VR Verified Reviewer Enterprise Account Executive Computer Software Used the software for: 6-12 months ### "CloudApp is Superb!" April 6, 2021 5.0 CloudApp allows me to easily share instructional content with customers. It's extremely helpful and a great tool. I'd recommend it to anyone who needs to answer customer questions or troubleshoot frequently. Pros CloudApp is so great and easy to use. I can share videos of my screen or create GIFs to send to clients so quickly. It is extremely helpful in making sure I can get a point across easily with no friction or confusion. The ability to create clips and share them out is great. Cons I wish I had a few more options with how my video of myself talking interacts with the shared content. There are also a few aspects of the screen grabbing tool that weren't as intuitive as I was hoping. Switched from [Soapbox](https://www.capterra.com/p/182208/Sopabox/) CloudApp was recommended to me by some colleagues and I'm glad I took the suggestion to try it out! Review Source BV Brian V. President E-Learning Used the software for: 6-12 months ### "Great product easy to use" August 12, 2025 5.0 That has been very professional. I think they could be fast with customer service however but the product is exceptional. Pros I think Site is user-friendly and very professional. I believe that I can help my customers learn how to use my websites and other software products I use online. I find it very easy to send a link to my clients and they watched the video several times without having to download it or go to YouTube Cons I don’t know I find the information very helpful and I believe that maybe they can make things better by helping me to understand how to use the script that they create with the video Review Source VR Verified Reviewer Marketing Manager, Law Schools and Large Law Information Technology and Services Used the software for: 2+ years ### "THE tool if you work with a lot of support and development teams" September 21, 2021 4.0 Sometimes getting the right screenshot, saving it, and uploading it to a ticket is a royal pain. I use cloudapp all the time to shoot video or screenshots of product bugs and add the url to the ticket. Not only to I have them saved, I get an alert as soon as the developer or support team reviews the content. I also love the animated gif feature and use it all the time when communicating product updates. Pros Ability to do a screenshot, annotate or take video. I don't have to download or save it, just grab the url that's automatically added to by clipboard and drop it where I need it. I love that I get an instant alert once it's been accessed. Being able to quickly make an animated gif is SUPER helpful for marketing and customer support functions. Cons The interface is a little slow at time and the the controls are on the smaller side so you have to be careful what you click on. Review Source JB Jeremy B. Product Designer Information Technology and Services Used the software for: 2+ years ### "All 28 people on my team use CloudApp! Screenshots & grabs are a 2nd language now." August 26, 2016 5.0 CloudApp is one of only three apps everyone on my team uses (along with Slack and Gmail). New hires see us all using it constantly in chat, on Github pull requests, in bug 'repro' steps, over email, and in presentations, so they gravitate toward it and pick it up quick. Over chat the screen recordings do an amazing job of demoing bits and pieces of UI or app behavior that are works-in-progress. This massively speeds up our feedback loops and removes a lot of verbal and written explanation. Long live the animated gif! Github pull requests that make user-facing changes often include screen recordings that show before v. after. This lets more people note the change and, for small changes, can allow designers and product managers to give thumbs up without more than a glance. And last, our bug reports benefit tremendously from screen recordings. Animated gifs ftw again! Saves on writing and explanation, making issues easily identifiable and reproducible by an engineer ready to fix it. No one on the team will ever go back. Using CloudApp has become second nature to us now! And while most of it happens thanks to auto-expanded images in Slack or Github, there are crucial times we take advantage of CloudApp's notes features to illustrate a point, or its search feature to dig up an earlier example. Pros CloudApp upgrades habits we all have using desktop software (copy-paste and taking screenshots). You don't have to learn anything new--your habit suddenly just works better, and you can never go back. Review Source Response from Zight August 26, 2016 Hi Jeremy, This is Derek from CloudApp. I work with Julie. Thank you thank you thank you for this review! It is incredible and VERY appreciated! Thank you thank you thank you! Best, Derek VP of Marketing / CloudApp VR Verified Reviewer Doctoral Faculty Advisor Higher Education Used the software for: 2+ years ### "CloudApp Just Works" November 27, 2018 4.0 I enjoy using CloudApp several times each day. You can set a custom domain to maintain branding across all links. It's easy to share a link and, if you wish, to download the linked file directly. It's not the only link shortening/sharing app out there, but it is clearly one of the best. Pros Once installed, CloudApp works very well, with options for creating GIFs, recording video and more. There are integrations right out of the box for Trello and Slack, and a variety of ways to annotate and share. Cons I use Droplr, too, and in some ways I still prefer its UI/UX, though CloudApp has improved by leaps and bounds over the past year or so. It's been recently bought by Microsoft—which can be a good thing or a bad thing (consider the Wunderlist saga). Time will tell. Review Source VR Verified Reviewer Research Consultant Management Consulting Used the software for: 6-12 months ### "Quality software product with amazing value for money and huge time-saver!" July 26, 2018 4.0 Productivity. Pros CloudApp allows me to take screenshots and videos and upload them to their cloud app. I often have to make step-by-step tutorials and guides. I use CloudApp to take screenshots to outline steps. I have also used this to provide video walkthroughs and gif creations. The tool simply captures the screen image/video and directly uploads it into the cloud and gives you a shareable link. I didn't realize what a huge time saver this would turn out to be. The chrome extension and desktop app have become one of my most-used apps. Cons I have only a minor issue with this tool. The global standard keyboard shortcut for the undo feature, 'Ctrl + z' does not exist here. It would be nice if they could implement this feature. Also, there have a few instances (just one or two) where the audio lagged behind the video recording. Review Source DK Daniel K. Senior Support Expert Lead Information Services Used the software for: 2+ years ### "A must for Support team" May 14, 2019 5.0 I have implemented the tool for our Support team and before this I have done research of similar tools. Cloudapp had the best features, better price and a great support/customer success team which made it easy to implement. Pros With one simple shortcut you can create a screencast (Video or GIF), screenshot (with or without annotation) and send to your users in chat. Cloudapp has greatly increased our Support teams productivity. It is also very useful for building reports or knowledge base internally as you can simply drag and drop the screenshots or screencasts to Atlassian. Very helpful when creating internal documentation for other agents. Cons It would be a great addition if the video screencast would also record audio (like screenflow) as sometimes we need the audio recorded as well which is happening on screen when trouble shooting or recording bugs related to the product. Review Source EZ Erik Z. Owner Computer Software Used the software for: 2+ years ### "One of my favorite apps" February 12, 2019 5.0 Its a great little app that really helps my productivity. I would put in in my top 5 favorite tools I use daily. Not terribly expensive, and the monthly fee pays fro itself quickly. Pros CloudApp is one of the most handy tools for sending email attachments - even videos. Im a Mac user so it sits in my top toolbar. I simply drag in the attachment(s) and it creates the archive and link automatically. Not only that it copies the link to your clipboard so you can just paste it right into your email. It will "ding" and then you know its uploaded and ready to share. Short videos are really easy to make as well but selecting a screen area, pressing start and you ready to go. Cons My biggest complaint is that some servers detect the links as spam or untrusted. So in some cases the link will not work. Not sure why this happens but think there are some using the cloud app service who may be abusing it, thereby flagging spam filters. Ive tried to add a custom domain to the short link it creates (service allows this) but it does not seem to help this problem. Review Source DR David R. Site Reliability Engineer Information Technology and Services Used the software for: 2+ years ### "Great application to share screenshots and screen captures" September 29, 2019 5.0 The ability to send ad-hoc screenshots and screen shares very quickly and easily to customers makes it so much easily to assist and help troubleshoot customer issues. Highly recommended for any customer support team. Pros Software is very easy to use. Use it to take screenshots and send them through to customers with a shortened personalized URL. You can also use it to take screen captures, as well as annotate and edit screenshots (ie. adding arrows, circles around important parts of a screenshot). Cons Software does one thing very well, not much to dislike about it. Just need to learn the shortcut to copy your screenshot and then the software automatically uploads the image to the cloud and saves a link in your clipboard to paste into what ever application you want to use to send that link. Review Source VR Verified Reviewer BDR Information Technology and Services Used the software for: 1-2 years ### "An easy win as an addition to your day to day tools" March 28, 2021 5.0 CloudApp is totally worth a try, you'll use it every day and facilitate your team communication. Pros CloudApp is super easy to use and very flexible to do both, screenshots and videos. My favorite features are the annotation tools and the fact that we can also download and save these as jpegs. This is a tool I use literally every day. Cons It's constantly being updated which is a bit annoying, but otherwise not an issue. Also creating a gif is really slow, so I don't like to use that feature too much. Review Source RC Romeo C. Boss Used the software for: 6-12 months ### "An essential tool that speeds up productivity in the easiest way possible - a perfect combination" March 25, 2018 5.0 It saves me a lot of time, making me much more productive. Pros The simplicity and utility, mixed with the time-saving logic-steps are what makes this tool so exceptional. Simplicity; using simple (or user-defined) shortcut keys to capture parts of a screen as an image or video. Simplicity; dragging any file onto a system tray icon to have it uploaded to CloudApp storage. Simplicity; after a file has been uploaded, simply paste the auto selected link wherever you want to share it. Utility; screenshotting, screen recording, file storage, file sharing, annotation, commenting; it's all there! Logic-steps; auto upload and copy link to clipboard, auto-open into desktop annotation; these kinds of time-savers are well thought out, seamless and really help my workflow. Cons It'd tough to find anything but if I HAD to it'd be that, at least in previous versions of the desktop app, it was buggy; the auto-open for annotations didn't always work. That seems to have been resolved now though! Review Source David P. Head of Digital Marketing Internet Used the software for: 1-2 years ### "Great tool. Worst support ever" November 4, 2019 1.0 It's a great to do screenshot easily, but the support team is not supportive. Pros When the tool it's extremely simple to use. Cons The customer team is inexistent, you can spend weeks with critical bugs not being solved Review Source lily S. secretary Accounting Used the software for: 1-2 years ### "Screen Sharing is Fun With CloudApp" November 10, 2018 5.0 Pros Just remember one shortcut keys combination to capture your screen (or two if you also want to record your screen), and you are good to go. Anytime you need to share anything on your screen, hit the key combo, and you'll get the link to the image/video ready to share. Cons There's no option to capture a window, and you can't pre-set the image/video size. Review Source MM Micah M. Team Lead Computer Software Used the software for: 2+ years ### "Helpful Features; Free version as well but more limited" February 18, 2021 4.0 Pros I love that I can quickly capture my screen or create a video (with webcam and audio as options) to share with a customer that I'm serving (or a team member to view). The annotation tools are incredibly helpful as well. Cons At times the video doesn't save/upload properly, causing some frustration until resolved. This doesn't happen often (and never using the free version for some reason), but is frustrating when it does. Review Source Paul H. Lead Web Designer Design Used the software for: 6-12 months ### "Cloudapp - A really handy app to have in your arsenal." August 30, 2018 4.0 It has been great when it comes to showing both clients and staff, quick explainers. Pros ITs simplicity.. Want to make a video or annotate a screenshot, it can be done in seconds. it then gets automatically uploaded online, and it gives you a link straight away to send to a client etc Cons it can be a bit buggy at times when recording video over 2minutes. This can cause issues where i make a video, and once i finished, it says that it didnt record properly. Review Source SF Shannon F. Queue Pro Used the software for: 1-2 years ### "CloudApp is great for easy screenshots or taking a video of your computer." March 19, 2018 4.0 Pros I love how easy it is to take a screenshot - and that you can select the size of said screenshot. It's also nice to edit the image captured and copy the content into a message. The speed is also a plus! Creating videos is also fairly easy and I love that after the video uploads I receive an alert with the link to the video already ready to go. Cons I've used CloudApp on both a Mac and a PC. CloudApp appears to be more sluggish for use with PCs and edited images are trickier to save. Far less issue with this using the Mac. Occasionally, the image or video I've made fails to load, which can be extremely frustrating as I need to start over. 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