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Magnetic is an all-in-one workflow management platform designed and built for agencies. It combines all essential project management capabilities into a single easy-to-use system: account management, business development, traffic management, project management, project finances, time tracking, billing, HR management and resource scheduling.
Provider
Magnetic Software
Located In
United Kingdom
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
In Person, Documentation, Videos, Webinars, Live Online
Support
Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum
Medium to large advertising agencies looking to streamline their internal processes to manage projects smarter, deliver client work faster and ultimately increase profits.
Content Source: Magnetic
Based on other buyer's searches, these are the products that could be a good fit for you.
Magnetic Reviews
Pros
We are able to manage the workflow with ease, it is definitely a great time saver. Team leaders are able to view progress reports and hours on a daily basis.
The staff who I have dealt with are excellent and happy to dedicate time to talk through issues.
Love the fact that we have managed to streamline our agency operations - The data analytics is super key information for us which is so great.
The overall experience has been great. The platform helps us track and monitor jobs far better than we were in the past, and the support team are always there to assist with any issues we have.
Cons
I still struggle to see a timesheet for an employee for an entire month. I can see it for a week at a time, but I'm not sure how to view it over a time period.
When you change an invoice, it list the invoice using the date and that distorts he number sequence and that make it difficult to search for an invoice sequentially.
That we didn't start using it earlier and possibly that it relies to heavily on us being online (thus difficult to use when there is no internet connectivity).
It is occasionally glitchy and sometimes tasks disappear.
"Magnetic Review"
Overall: Overall good experience. We get great support from their customer success team. Never had downtime on the platform in over three years of use.
Pros: The customization and flexibility is good
Cons: Some features aren't easy to use and unclear
Vendor Response
"Magnetic is good but could be greater "
Overall: Overal it helos with the job but there are a few thing we can improve on
Pros: It assisted us in streamlining our work processes however there are a few processes I think that could be enhanced
Cons: Small annoyances with the software, support is not easy, downloading files all at once unless the files are zipped is nonexistent, getting in touch with the team really is annoying
"An option for smaller enterprises in one time zone"
Overall: A decent system, but not one we can use long term as it isn't scalable
Pros: Communication is easy and it tracks time and project details well. It has very little down time and the team is responsive to queries.
Cons: It lags, it doesn't accommodate different timezones very well and it glitches on comments and attachments, duplicating them at will. There are very few customisable fields and some fields cannot be removed.
Vendor Response
"Magnetic Software Review"
Overall: It establishes the traffic processes for you and makes it very easy as a Traffic / Operations manager to track the studio status.
Pros: It is very easy to navigate your way around, it basically defines internal processes and helps the team stay in constant communication.
Cons: The search is a problem. Sometimes if you are searching for a company name and you type it slightly differently, a totally different page will appear, with some opportunities / jobs / tasks missing, or other company jobs show up on the screen. It's a bit frustrating. In addition, it would be much more beneficial, especially when you are looking through the Accounts, if the CE's and TI's were in date order, so the most recent one will appear at the top of the list. Also, it would be great if the date that the job / Task / CE was visible (not sure if this is how we have set it up incorrectly).
Vendor Response
"Magnetic review "
Overall: Overall very good. Any queries i have are dealt with quickly, amends to the system are taken on board and brought in if the development team feel it will benefit all companies who use the system. The staff who I have dealt with are excellent and happy to dedicate time to talk through issues.
Pros: It looks good. Easy to use/self explanatory. Covers all aspects of process and teams within a creative agency (new biz, account mgt, accounts, studio). [SENSITIVE CONTENT HIDDEN], and the service team and [SENSITIVE CONTENT HIDDEN] for implementation are excellent, quick and efficient!
Cons: I think it depends how your agency works as to how well the system works for you. We have had to find some work arounds based on how we work. There can be some faffy things when it comes to using tasks as well as using the scheduling element. The HR function needs some work in terms of ease of adding multiple leave requests, allocating time available per day per staff member. Could do with a better handbook. The help area never seems to work properly when logging in. No integration with outlook!
Vendor Response
