# NobleHour Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NobleHour the right Volunteer Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154325/NobleHour/reviews --- NobleHour 4.3 (9) [View alternatives](https://www.capterra.com/p/154325/NobleHour/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 6th, 2025 # Reviews of NobleHour Ease of use 4.1 Customer Service 4.9 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Anne L. Student Community Impact Coordinator Higher Education Used the software for: 1-2 years ### "NobleHour is a great product for capturing our college community impact!" May 22, 2019 4.0 NobleHour is our key ingredient for featuring community service opportunities for our students and staff, tracking the hours served for course requirements and service awards, and engaging online with our community partners. They have been an excellent company to work with since we started our new community impact program just over a year ago! Pros What I like most is the customer service. Godwin has been excellent at helping our college get NobleHour set up for students and staff to use and working with us to customize our needs and answering a million questions! NobleHour is also a very good value for the price. Cons Sometimes NobleHour has "bugs" that have to be worked out. Review Source AA Annie A. Parent Engagement Officer Education Management Used the software for: 1-2 years ### "Noble Hour - great concept!" June 14, 2019 4.0 Pros Noble Hour is a great concept and I was very excited to implement for our charter school community. It is great for us to have a way to track the hours already required of student cadets. I like that we can run reports and get whatever information we need. I really like the Economic Impact data as well. The customer service has been GREAT! I have had many questions during the year, and Godwin, our Noble Hour Representative, has always gotten back to me quickly. He is also always willing to give us extra training on topics as needed. Cons I really wish there was a way for me, as the administrator, to go in on the back end and add hours for members. We had many people complete hours but then not actually get them entered in the system. Although many student, cadets and community members do enter the hours, many are not comfortable using the website. It would be much more efficient for me to be able to get the hours in different ways and enter them in the system so all the hours would be tracked in the same place. Review Source AD Alex D. Lead Researcher/Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "NobleHour Review" June 10, 2019 3.0 Overall it has served it's purpose well! We have had a space to collect our volunteering data and the customer service team is always there to help when we need it. As I mentioned before, the only thing that would make the system better is to have it operate at a more intuitive level. The goal would be that a new user could go on the website and navigate through it with minimal external guidance. Pros I love that we have a place to document all of our hours, graphs to demonstrate where we have been using our time, and an area to see the monetary impact we have produced from our volunteering. Cons The system is not the most user friendly. I am able to navigate through it because the customer service team is so amazing, but my coworkers struggle often and have mentioned that they would like for the system to be more intuitive. Review Source AH Aaron H. Associate Director, Civic Engagement & Service Learning Higher Education Used the software for: 2+ years ### "FAU- Noble Hour Review" May 10, 2019 5.0 In terms of benefits, there is so much to like. The system (and the Noble Hour team) give us the data that we need to make informed decisions, and to get a better understanding of the work that our students were doing. Pros I like the ease of use, responsiveness of the Noble Hour team, and the functionality of the program. Cons Nothing, to be quite honest there isn't anything that I would change. Reason for choosing NobleHour Cost was our biggest driver, but also students are now becoming more familiar with the system, and we've seen a subsequent uptick in hours submitted as well as reflection on their experiences. Review Source VR Verified Reviewer Sponsor Education Management Used the software for: 2+ years ### "Noblehour is Perfect for Silver Cord" May 10, 2019 5.0 The customer service is amazing! They can solve any issue. Pros It has solved my organizational issues for silver cord hours collection and verification. Kids really like it and use it better than anything we had before. Cons Sometimes it is a lot of clicks to get to what I want. Phone app is not as reliable. Review Source HA Hayley A. Community Development Specialist Financial Services Used the software for: 6-12 months ### "Helpful team blazing new trails" July 11, 2019 4.0 The team behind it has been helpful at all levels. Pros The look/feel of it; UI design is clean and simple. Cons The functionality doesn't fit quite right yet with our corporate use; it seems better fit for schools, which makes sense. Review Source TC Taylor C. Training & Development Specialist Marketing and Advertising Used the software for: Less than 6 months ### "NobleHour is amazing!" July 11, 2019 5.0 Our representative, Godwin, is so helpful and so friendly! He made the onboarding and set up so easy and has gone out of his way to reach out to make sure we are comfortable using the platform. Aside from stellar customer service, we have all been super impressed with NobleHour as a software. Super user-friendly and super detailed. It seems like they thought of everything when designing this. We love it! Pros The software is so well thought-out, easy to use, and is making organizing community service so much easier for our company. Cons As of right now, I am very happy with NobleHour and cannot think of anything negative to say about it. Review Source KB Karla B. Event and Volunteer Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to use and quick integration into network" July 16, 2019 5.0 Very positive! We were able to set up our first postings very quickly, which is helpful especially when things get busy as part of a larger project. Pros I was very surprised by how easy it was to post an event or volunteer opportunity. The set up was very straightforward and our customer service rep was super helpful in this process and reached out to us repeatedly to check in. Cons From what I understand it's still somewhat in development. I was a little unclear at first as to what I could/could not do. Review Source SS SONRISA S. Sr. HR Generalist Food & Beverages Used the software for: Less than 6 months ### "Great idea!" June 10, 2019 4.0 Customer service is great. The platform is a bit underutilized currently but we hope to make a big push this month to have employee re-engage. Pros I really like how easy it is to document and approve hours Cons I wish there were more community partners logged into the platform. It would be great to have information on each of the company profiles to read about what the organization does before committing to volunteering Review Source Similar Products Featured