--- title: "Incedo Healthcare Management System Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Incedo Healthcare Management System Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more." source_url: "https://www.capterra.com/p/154338/Incedo-Healthcare-Management-System/" page_type: "product" language: "en" --- # Incedo Healthcare Management System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Incedo Healthcare Management System ## What is Incedo Healthcare Management System? Incedo's Coordinated Care Solution provides tools for optimal care coordination of complex or chronic physical and behavioral health conditions and populations. The Coordinated Care Solution promotes a collaborative and integrated approach for assessment, care planning, facilitation of services, care monitoring, and risk management. The solution is designed to enable care teams across multiple providers and stakeholders to play an active role in the patients plan of care. ## What is Incedo Healthcare Management System used for? [Patient Case Management](https://www.capterra.com/patient-case-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Incedo Healthcare Management System?[Manage this product listing](https://www.g2.com/products/incedo-population-health-solution/claim_requests/new?auto=true) ## Incedo Healthcare Management System Overview Updated September 2026 AI summary Incedo Healthcare Management System supports organizations of all sizes seeking tools for patient case management, offering features like treatment planning, case list and wait list management, and HIPAA compliance. Additional capabilities include activity and authorization tracking, referral management, payment processing, and team notes. The platform is deployed via cloud, SaaS, or web-based options to suit varied operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Incedo Healthcare Management System 4.0 (1) VS. [0.0](https://www.capterra.com/p/192115/SHP-CareStat/#reviews) Starting Price $5000 Per Feature, Per Month Starting Price $1000 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 0.0 (2) Value For Money 2.0 (1) Value For Money 0.0 (1) Customer Service 0.0 (0) Customer Service 0.0 (1) ## Incedo Healthcare Management System alternatives [Aerial](https://www.capterra.com/p/92412/Aerial/) [4.5 (2)](https://www.capterra.com/p/92412/Aerial/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/92412/Aerial/) Highest Rated [heartbeat](https://www.capterra.com/p/181309/heartbeat/) [5.0 (3)](https://www.capterra.com/p/181309/heartbeat/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181309/heartbeat/) [Connexall](https://www.capterra.com/p/124132/Connexall/) [5.0 (2)](https://www.capterra.com/p/124132/Connexall/#reviews) Starting price $30000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124132/Connexall/) [eCLAS](https://www.capterra.com/p/185266/eCLAS/) [4.5 (2)](https://www.capterra.com/p/185266/eCLAS/#reviews) Starting price $3500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185266/eCLAS/) ## FAQs about Incedo Healthcare Management System Overview ### What company size and specific industries is Incedo Healthcare Management System built for? Incedo Healthcare Management System targets health plans, managed care organizations, health systems, and state, county, and community health centers. It is designed for organizations in healthcare and public health settings that need rules-based workflow, data exchange, and analytics tools for operations and care management. Features and Usability ### What are the key features of Incedo Healthcare Management System? Incedo Healthcare Management System offers activity tracking, authorization tracking, candidate profiles, and case list management for managing patient records and workflow. It also includes HIPAA compliant handling, level of care evaluation, referral management, treatment planning, wait list management, payment processing, task management, and team notes. Getting Started and Support ### What training and onboarding options does Incedo Healthcare Management System offer? Incedo Healthcare Management System provides in person training, live online sessions, and documentation to help teams get started. In person training supports guided instruction on site, live online sessions allow remote walkthroughs, and documentation offers written reference material for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does Incedo Healthcare Management System offer? Incedo Healthcare Management System provides 24/7 live rep support. With no reviewer feedback available on support experiences, there is no verified evidence to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 481 Patient Case Management reviews Not all Patient Case Management products cover every feature buyers want most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Document Management** (**61%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Patient Records Management** (**60%**) Incedo Healthcare Management System includes **HIPAA Compliant**, but it does not include **Document Management** or **Patient Records Management**. Its support for **HIPAA Compliant** is especially important for organizations handling sensitive health information, helping businesses protect patient data, meet regulatory requirements, and maintain trust across care delivery workflows. Activity Tracking Track and document all activities across devices, networks, and other systems Candidate Profiles Record candidates' information such as role, professional qualifications, experiences, skills or attributes HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Payment Processing Accept, record, and reconcile financial transactions Referral Management Log and store the source of contacts/leads Task Management Create, manage and track all task activities and progression Incedo Healthcare Management System 8 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Payment Processing: Accept, record, and reconcile financial transactions - Referral Management: Log and store the source of contacts/leads - Task Management: Create, manage and track all task activities and progression - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists --- Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) Basic $5,000 Per Feature,Per Month Value for money 2.0 (1) 2.0 Based on 1 reviews ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Tara B. QP Hospital & Health Care ### "Incedo was a great resource" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 October 15, 2021 We all protested when Incedo first launched. However, it became a reliable option for care management. The treatment planning functionality and activity tracking were the most utilized features. We were disheartened when we were told that the program was obsolete and could not be upgraded to align with the new systems being launched related to Medicaid Transformation. Pros Incedo was an ideal hub to store/access individuals' care plans and necessary information. The training to onboard was helpful and the system became reliable as our users became familiar with the platform. It is HIPAA compliant and the activity tracking feature is helpful. The treatment planning feature is its most valuable for our agency. Cons Unfortunately, Incedo has become obsolete. It will no longer be able to function as a tool for care management. The program has limited capacity and lifespan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.