# Incedo Healthcare Management System Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Incedo Healthcare Management System Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more.

Source: https://www.capterra.com/p/154338/OneTrust

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# 

 Incedo Healthcare Management System Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Incedo Healthcare Management System

## What is Incedo Healthcare Management System?

Incedo's Coordinated Care Solution provides tools for optimal care coordination of complex or chronic physical and behavioral health conditions and populations. The Coordinated Care Solution promotes a collaborative and integrated approach for assessment, care planning, facilitation of services, care monitoring, and risk management. The solution is designed to enable care teams across multiple providers and stakeholders to play an active role in the patients plan of care.

## What is Incedo Healthcare Management System used for?

[Patient Case Management](https://www.capterra.com/patient-case-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Per Feature, Per Month

Free trial  
not available

Free version not included

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Incedo Healthcare Management System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.infomc.com/&name=Incedo Healthcare Management System)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Incedo Healthcare Management System

4.0 (1)

VS.

[0.0](https://www.capterra.com/p/192115/SHP-CareStat/#reviews)

Starting Price

$5000

Per Feature, Per Month

Starting Price

$1000

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (1)

Ease Of Use

0.0 (0)

Value For Money

2.0 (1)

Value For Money

0.0 (0)

Customer Service

0.0 (0)

Customer Service

0.0 (0)

## Incedo Healthcare Management System alternatives

[Aerial](https://www.capterra.com/p/92412/Aerial/)

[4.5 (2)](https://www.capterra.com/p/92412/Aerial/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/92412/Aerial/)

Highest Rated

[heartbeat](https://www.capterra.com/p/181309/heartbeat/)

[5.0 (3)](https://www.capterra.com/p/181309/heartbeat/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/181309/heartbeat/)

[AccuCare](https://www.capterra.com/p/119007/AccuCare/)

[4.0 (4)](https://www.capterra.com/p/119007/AccuCare/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/119007/AccuCare/)

[eCLAS](https://www.capterra.com/p/185266/eCLAS/)

[4.5 (2)](https://www.capterra.com/p/185266/eCLAS/#reviews)

Starting price

$3500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/185266/eCLAS/)

## FAQs about Incedo Healthcare Management System

Overview

### What company size and specific industries is Incedo Healthcare Management System built for?

Incedo Healthcare Management System is designed for health plans, managed care organizations, health systems, and state, county, and community health centers. It fits organizations in the healthcare and public health sectors that need rules-based workflow, data exchange, and analytics tools, including both large providers and community-focused institutions.

Features and Usability

### What are the key features of Incedo Healthcare Management System?

Incedo Healthcare Management System offers activity tracking, authorization tracking, candidate profiles, and case list management for care administration. It also includes HIPAA compliant handling, level of care evaluation, referral management, wait list management, treatment planning, payment processing, task management, and team notes for clinical and operational coordination.

Getting Started and Support

### What training and onboarding options does Incedo Healthcare Management System offer?

Incedo Healthcare Management System provides in person training, live online sessions, and documentation. In person training supports guided instruction on site, live online sessions allow remote guided setup, and documentation offers written reference material for self-paced learning and later review.

Getting Started and Support

### What customer support options does Incedo Healthcare Management System offer?

Incedo Healthcare Management System provides 24/7 Live Rep support. Users can reach help at any time through a live representative, which suits urgent issues and after-hours needs.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

Candidate Profiles

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Payment Processing

Accept, record, and reconcile financial transactions

Referral Management

Log and store the source of contacts/leads

Task Management

Create, manage and track all task activities and progression

Incedo Healthcare Management System 8 features

Track and document all activities across devices, networks, and other systems

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Compliant with HIPAA, which sets standards for sensitive patient data protection

Accept, record, and reconcile financial transactions

Log and store the source of contacts/leads

Create, manage and track all task activities and progression

Create treatment plans that document interventions and outcomes to track patient progress

Record, update and manage waiting lists

Features

3.0 (1)

3.0

Based on 1 reviews

## Pricing

Value for money

2.0 (1)

Basic

$5,000

Per Feature,Per Month

Value for money

2.0 (1)

2.0

Based on 1 reviews

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Tara B.

QP

Hospital & Health Care

### "Incedo was a great resource"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

October 15, 2021

We all protested when Incedo first launched. However, it became a reliable option for care management. The treatment planning functionality and activity tracking were the most utilized features. We were disheartened when we were told that the program was obsolete and could not be upgraded to align with the new systems being launched related to Medicaid Transformation.

Pros

Incedo was an ideal hub to store/access individuals' care plans and necessary information. The training to onboard was helpful and the system became reliable as our users became familiar with the platform. It is HIPAA compliant and the activity tracking feature is helpful. The treatment planning feature is its most valuable for our agency.

Cons

Unfortunately, Incedo has become obsolete. It will no longer be able to function as a tool for care management. The program has limited capacity and lifespan.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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