--- title: "Inforobo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Inforobo Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more." source_url: "https://www.capterra.com/p/154351/Inforobo/" page_type: "product" language: "en" --- # Inforobo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Inforobo ## What is Inforobo? ## What is Inforobo used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Inforobo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.brainasoft.com/&name=Inforobo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Inforobo 5.0 (1) VS. [4.6 (910)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $19 Per User, Per Month Starting Price $14.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (910) Value For Money 5.0 (1) Value For Money 4.7 (829) Customer Service 5.0 (1) Customer Service 4.8 (849) ## Inforobo alternatives [4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (4,090)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Inforobo Overview ### What company size and specific industries is Inforobo built for? Inforobo is designed for professionals across small, mid-market, and enterprise organizations in B2C and G2C sectors. It fits industries such as education, finance and insurance, healthcare, law, travel and transport, restaurants, e-commerce, online payment and booking, home automation, and IoT. Features and Usability ### What are the key features of Inforobo? Inforobo offers live chat, chatbot, autoresponders, and canned responses for customer messaging, along with support ticket management, queue management, and transfers/routing for service handling. It also includes lead generation, lead management, lead qualification, website visitor tracking, reporting/analytics, and third-party integrations. Getting Started and Support ### What training and onboarding options does Inforobo offer? Inforobo provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and live discussion, while documentation offers written reference material for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does Inforobo offer? Inforobo provides 24/7 live rep support and chat. These channels give users direct access to help at any time through real-time assistance. No reviewer feedback is available for support quality, so user experience details such as response speed or helpfulness cannot be stated. ## Features AI summary Based on 6,901 AI Sales Assistant reviews Capterra reviewers point to these as the live chat features they value most when comparing options: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**43%**) Inforobo includes other live chat capabilities that reviewers also consider important, such as **Real-time Consumer-facing Chat** (**42%**) and **Transcripts/Chat History** (**36%**). Together, these features help businesses respond to customer questions as they happen and keep a record of past conversations, allowing teams to improve support quality and maintain better context across interactions. Lead Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Lead Qualification 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Score a lead on their quality or likelihood to buy based on certain behaviors Marketing Automation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Alerts/Escalation System alerts about the need to escalate an issue or request Autoresponders Create and automatically send premade copy in response to customer messages Inforobo 29 features ### All Features - Alerts/Escalation: System alerts about the need to escalate an issue or request - Autoresponders: Create and automatically send premade copy in response to customer messages - Canned Responses: Shortcuts for inputting frequently used messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Geotargeting: Geographic location of visitors determines behavior of the software - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Offline Form: Form to collect visitor contact information when live chat isn't available - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Screen Sharing: Digitally share screen view with others - Search Marketing: Track visibility and traffic from search engines - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $19.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Olga B. TOEFL Coach Education Management ### "Natural and Flawless Text to Speech Reader" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2020 It is amazing! If miracles happen, then it is Inforobo! My blind sister has never been so happy and inspired like now! This Text to Speech Reader is powered by Inforobo AI Chatbot Platform really matters. This thing has changed our lives for the better! Pros Well, first of all, being brutally honest I have not tried out Inforobo AI Chatbot Platform yet, I only tried out their Text to Speech Reader which is powered by Inforobo AI Chatbot Platform. However, I need to say frankly, this Text to Speech Reader was the best, the most natural and flawless reader I have ever tried in my life. I used their free of charge Reader for reading out loud one, really huge article in Russian (more than 14600 characters) for my blind sister and we both were surprised, shocked and amazed how highly professional, proficient, attentive to details, accurate and careful this Text Reader was. Before I tried out Ivona, Yandex and Google Voices (some of them, including special software for using them, were very, very expensive). Usually, Text-to-Speech Readers even if you pay a lot of money for getting natural voices to use for your needs (like, using for disabled members of my family, for those who is blind, etc), sound really artificial, unnatural, skip lots of important details, mispronounce many words and look really stupid and ugly. Today I desperately needed a helping hand of Text-to-Speech Reader because I could not cope with all the tasks my family asked me to be done. I did not have any tiny hope for finding any splendid software for free. First of all, I don't use Apple, iOS, and my Android is really glitchy. Secondly, I use Linux (Ubuntu Budgie 18.04) and that's why I had to stop using Ivona and their Nextup software. I am surprised! Cons This Text to Speech Reader is powered by Inforobo AI Chatbot Platform is the best. It doesn't have any disadvantages or flaws. The most natural, flawless, attentive to details thing. But I have not tried out their Chatbot yet! Switched from [Jira Integration+](https://www.capterra.com/p/161444/Nextup/) Ivona (Nextup) doesn't work online in a browser (or I have not found this feature), it doesn't work on different Linux distributions such as Debian, Fedora and Ubuntu. Besides, this software is a way too expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.