# Page 12 | Keela Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is Keela the right Nonprofit solution for you? Explore 282 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154358/Keela/reviews --- Keela 4.3 (282) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 12 - Reviews of Keela ## Showing most helpful reviews Showing 276-282 of 282 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Amanda S. Fund Development Chair Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to use " July 24, 2018 5.0 Great customer service. Pros Very easy to use. Compatible with PayPal and Quickbooks. Cons Takes time to learn all of the capabilities. Review Source Response from Aplos August 21, 2018 Hi Amanda, glad to hear you're finding Keela easy to use! We definitely understand that learning a new system takes time - that's why we're now offering a series of 30-minute training webinars to help your team jump into using Keela. You can find them here (https://calendly.com/keelasuccess). If you need help with anything please feel free to email us for assistance! support@networksforchange.org CC Chelsea C. Communication & Partnerships Coordinator Used the software for: Less than 6 months ### "Non-complicated UEX with fabulous customer service" January 15, 2018 3.0 Pros Simplicity of design, amazing customer service team, always open to suggestions on how to improve the software Cons UEX could be more seamless navigating between the different panes and tools; contact list could be a bit "smarter" Review Source Response from Aplos February 13, 2018 Thanks for your feedback! We're always happy to receive suggestions on how to improve Keela. Please get in touch with us so we can hear more about what you have in mind: http://bit.ly/2H0UvvM LL Laura L. Newsletter Editor Non-Profit Organization Management Used the software for: Less than 6 months ### "Great tool for mass emailing!" May 11, 2019 5.0 The best part is the customer service! That’s why I highly recommend this program. Pros Once I learned how to use the templates the editing became quick and easy. I also like the look and design. Cons Was a little confusing at first to get the campaign out via mass email. Customer service has always been quick to answer my questions. Review Source Response from Aplos May 15, 2019 Hiya Laura :) Wow! Thank you for these lovely comments - we really appreciate you taking the time to share your positive experience with Keela. I can say with the upmost certainty that the Customer Service team think you're the best too! Thank you, again! LD Lucinda D. Board of Trustees president Primary/Secondary Education Used the software for: Less than 6 months ### "Affordable Outreach" April 17, 2020 4.0 Very good so far. Pros Reasonable price for our growing school and ease of use for seeking needed donations. Cons Some difficulty integrating it with existing website. Review Source Response from Aplos May 18, 2020 Hi Lucinda! It is great to hear that Keela was able to provide an affordable option that met the needs of your organization. That's what we are here for! Please keep us in the loop with any integration challenges you might be experiencing. Our Customer Support team is equipped with the knowledge and experience to help you with anything you need to make the most of Keela. We look forward to continuing to work with you and your team :) KM Kara M. Deputy Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Affordable!" July 27, 2018 4.0 Pros Affordable software for database management is hard to come by; but we found it in ! Cons I wish we could customize some of the information a bit more and that you could connect contacts to each other (for example, couples that have the same mailing address but separate emails). Review Source Response from Aplos August 21, 2018 Hey Kara, thanks for connecting with us! We actually have a feature that's specifically designed to connect people who live at the same address, it's called Households. You can read more about it here (https://keela.zendesk.com/hc/en-us/articles/115003354912-What-is-a-Household-) and be sure to reach out to our Customer Success team if you have any questions about using this - you can reach them at support@networksforchange.org KM Kelly M. Volunteer Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to use" April 22, 2020 5.0 I’ve been entering data and uploading files and it has all been super easy. Pros The ease of use is great. It’s a great resource for our rescue. Cons I’m haven’t come across any cons yet. I’m sure the more I use it, I’ll find some. Review Source Response from Aplos May 18, 2020 Hi Kelly! We are glad you find Keela to be a great resource. We see the Keela forms looking awesome on your website :) We look forward to seeing all the things your organization is able to accomplish with Keela. Keep up the great work! MC Michelle C. Family Services Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "amazing software" August 1, 2018 5.0 Pros I like the simple design of the dashboard, easy to find what you are looking for. Cons at the moment I can't think of anything that I do not like about the software Review Source Response from Aplos August 23, 2018 Hi Ann, thanks for sharing your thoughts! Glad that you're finding Keela easy to use. :) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.