HealthPRO

HealthPRO

5 / 5 9 reviews

Who Uses This Software?

Independent Health, Wellness and Fitness Professionals (i.e. personal trainers, massage therapists, acupuncturists, yoga, dietitians, nutritionists, life coaches, chiropractors etc)


Average Ratings

9 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • HealthPRO
  • healthpro.com/
  • Founded 2015
  • United States

About HealthPRO

HealthPRO is an all-in-one management platform for massage therapists. Our online and mobile platform makes it simple for clients to find you online, see your schedule, book an appointment and pay for your services. HealthPRO is integrated with google calendar so you don't have to manage multiple calendars. The system is simple to use and, best of all, it is free to list with no monthly fees! Since we only charge a 2% booking fee, our success is dependent on your success.


HealthPRO Features

  • Appointment Management
  • Billing & Invoicing
  • Client Management
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Multi-Location
  • Point of Sale (POS)
  • Practice Management
  • SOAP Notes

HealthPRO Reviews Recently Reviewed!

Easy to use and very fast reimbursement for online payments.

May 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Very fast turn around for online payments. Easy to set up online scheduling and great customer service.

Cons: No direct (easy) way to update client accounts to reflect appointments not booked through the system, but paid for via the system.

Heaven Sent!

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a no brainer anyone can use it. Very user friendly.

Cons: Nothing at the moment and I am confident that if there is ever a challenge it will be handled professionally.

Overall: Finally, a platform to give community and support to health and wellness professionals giving the office experience without the office. This platform wears all the hats of an Entrepreneur such, marketing, sales, management and accounting all in one place. The health and wellness community, as well as other professions that are affiliated, can benefit from this platform with no investment, no overhead, and no headaches. I am proud to be a part of this community and to support its members as well as refer this platform to my database of like-minded professionals in the health and wellness sphere and beyond.

Recommendations to other buyers: Everyone in the sphere of health and wellness should get on it.

Vendor Response

by HealthPRO on March 21, 2017

Thanks for such a great review Orly! We appreciate your feedback and the ability to serve you!

Amazing Product ~ A Definite Must for Business!

Jan 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to set up and update

Cons: The series are static. Both unchangeable in name and location.

Overall: I found HealthPro through my affiliation with The Holistic Chamber of Commerce. From the moment I had my free demo, I was hooked. The profile setup was the easiest I have ever experienced. Customer service is wonderful, kind, considerate, and follows through. They have taken my suggestions seriously and I have already seen the improvements put in place. I look forward to working with HealthPro and continuing to grow the possibilities of business together!

Recommendations to other buyers: I'm incredibly GRATEFUL. Thank you!!!

Arielle's Review

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that it is specifically tailored to health and wellness professionals and allows me to automatically sync my schedule so clients can book direct and pay directly. Also, like that, this is a network that new clients can find me on and Health Pro helps promote you on their network

Cons: Feel like there could be an easier way to manage specific payments with clients (who are paying a different price than what is publicly published on site), also AMEX payments should be allowed, and I'd love to get a reporting every week of people that visit my site.

Overall: Though there are some features and functionalities on the site that still need to get worked out, the customer service has far surpassed my expectations which more than makes up for the small things that are already being improved. John Richey has been an incredible representative of the company and is extremely responsive, caring, and solution oriented. What makes Health Pro stand apart from other payment/scheduling platforms is the specificity toward health and wellness independent contractors and the deep understanding and personalization I feel they have for my needs. I also feel that they are partners and not just a vendor...they care about my success and about improving the site and their features to address my unique needs for my business. I really appreciate the level of personal (HUMAN!) attention and detail they provide. The user experience is fairly clean and simple, and the process of setting up my site was also simple. As soon as the AMEX payment is added and the client intake forms are added I will be able to give 5 stars! Also, if there is an easier way for old clients to pay specific pricing that is not published publicly that would be ideal!

Vendor Response

by HealthPRO on January 05, 2017

HI Arielle, Thanks for your amazing review. We are pleased to let you know payments with AMEX has been implemented. Thank you for suggesting this. As always, we are here to assist you. Warm Regards, HealthPRO

Awesome customer service

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: That it was easy to set up my profile. That I could enter my client list and send them an email that I had a new booking option for them. I can still make appointments in person and add them myself to my booking calendar. That I can coordinate my goggle calendar to my booking availability so I don't double book. I can easily change my times of availability for each day of the week and block out time whenever I need it. I also like being able to choose a cushion (time that is automatically put between clients) that is appropriate to my work. That has been an issue with other booking software.

Cons: That at this time I can't have two active locations. I split my time between two cities. I would like to be able to have business hours for each place depending on what location I will be at. That way I can set up my calendar in a way that I can be taking bookings in the appropriate location at any time.

Overall: Everyone I have spoken with listens to what I need for my business. From the original demo that was easy to understand to follow up information I received about features I needed that they are working on. They want you to have the best experience with HealthPro and it shows. I am recommending them to my students and fellow practitioners.

Recommendations to other buyers: You really have nothing to lose by trying this program out. You do not pay any up front fees and when you get bookings the fees are very reasonable. It makes it a viable resource for even the part time practitioner and or new business owner. It is going to make your life easier.

Fabulous Booking System!

Aug 31, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: "It was really fun to do a session and then see the $ showed up in my bank account like magic!"

This is very intuitive and easy to use.

Recommendations to other buyers: Avi and the tribe at HealthPro are serious about developing software that works for everyone and have taken our feedback to heart. They are developing solutions as we come up against limitations in the software and we look forward to seeing the unveiling of each new feature!

Great Management Tool For Anyone Looking To Simplify Bookings

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Great feature of being able to book appointments on behalf of your clients! Then all they have to do is go online and pay.

Overall: This software is user-friendly and makes it convenient to show your clients what you're all about and what you can do.

Recommendations to other buyers: I would tell others to try it out to grow their business and be able to manage bookings.

Heidi Smith InfinityFITT

Aug 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use so far

Cons: class scheduling not available yet

Overall: I have had a very positive experience thus far. I have not had a chance to use the site yet still new and setting up my profile Love it so far

Recommendations to other buyers: not yet

HealthPro Is Awesome!

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy and professionally crafted it is.

Cons: So far absolutely nothing!

Overall: My experience with HealthPro has been fantastic. A seamless and easy to use platform that is of great value in providing health and wellness services widely!

Recommendations to other buyers: Join and take your practice to the next level!

Vendor Response

by HealthPRO on August 19, 2016

Thank you so much for your review. Glad to hear that you are enjoying the platform.