# Joomag Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Joomag the right Sales Enablement solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154366/Joomag/reviews --- Joomag 4.4 (26) [View alternatives](https://www.capterra.com/p/154366/Joomag/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Joomag Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews JM James M Associate EditorPublishing, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The platform has proven to be a reliable and effective solution for digital publishing, offering a range of features such as advanced analytics, interactive content editor, and social media integration.“ February 10, 2023 JM James M Associate EditorPublishing, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The ease of uploading and distributing content, along with the quick and responsive live chat support, has made Joomag a valuable asset to our organization. While there may be limitations with the number of publications we can create, this is a minor issue compared to the numerous benefits that Joomag provides.“ February 10, 2023 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IMiko M. Publisher Used the software for: 2+ years ### "I am a loyal customer of Joomag and my experience with them has been amazing. Top Rate in my bood. " April 4, 2018 5.0 Making a name for myself in the Magazine Business. Pros Easy to work with and also fun. I find myself spending hours creating with the software. It's so user-friendly. I also love the fact that the editing is so easy to use. Cons No cons. This software is the best. If anything I would say just keep providing great service and add more as you grow. :) Review Source JM James M. Associate Editor Publishing Used the software for: 2+ years ### "Elevating Digital Publications with Joomag" February 10, 2023 5.0 Our overall experience with Joomag has been extremely positive. The platform has proven to be a reliable and effective solution for digital publishing, offering a range of features such as advanced analytics, interactive content editor, and social media integration. The ease of uploading and distributing content, along with the quick and responsive live chat support, has made Joomag a valuable asset to our organization. While there may be limitations with the number of publications we can create, this is a minor issue compared to the numerous benefits that Joomag provides. We are very satisfied with our decision to switch from our previous platform to Joomag. Pros The ease of use and versatility of the Publication Content Editor, the ability to create and manage targeted marketing campaigns, and the comprehensive analytics and reporting features, combined with reliable live chat support, are some of the key aspects we love about Joomag. The platform has streamlined our digital publishing process and has provided us with valuable insights and data to make informed decisions. The quick and efficient support through live chat has been a huge plus for us. Cons One of the things we like least about Joomag is the limited number of publications we can create with our current subscription plan. However, this is also a testament to the effectiveness of the platform and the frequency of our use. Alternatives considered [Flipsnack](https://www.capterra.com/p/176854/Flipsnack/)[Foleon](https://www.capterra.com/p/189247/Foleon/) Reason for choosing Joomag We chose Joomag over alternative products for several reasons. Firstly, Joomag offered advanced analytics that provided a deeper insight into our audience behavior, allowing us to improve and tailor our publications accordingly. Additionally, the platform's on-demand customization options and the ability to add interactive elements to our publications was a key factor in our decision. The live chat support with quick response times was also a big plus, as compared to other platforms which either lacked live support or had longer response times. Lastly, Joomag's social media integrations and streamlined campaign management further cemented our choice and made it the clear choice for our digital publishing needs. Review Source KP Kiki P. Editor-in-Chief Used the software for: 2+ years ### "I do not recommend Joomag for long-term publishing - horrible customer service" October 28, 2017 2.0 None. We regret our decision to utilize Joomag. Pros Joomag offers a very easy to maneuver the platform that is very user-friendly. This is what attracted our company to this publishing option. We took a lot of time looking at various flip book programs and finally settled on Joomag. Cons Joomag has cost us time (and MONEY) due to inexperienced customer service reps and malfunctioning software. Both their subscription fees and hard copies are at a premium price -- but they will REALLY get you with storage fees. And don't expect to publish your magazine on your own time frame. If there are hiccups with publishing after hours, you are out of luck. If you do have a complaint about the premium-priced print-on-demand hard copies (and we've had many), Joomag will make you jump through hoops to replace it. Yet, with each print quality complaint, it was the same response, "We know there is a problem and are working on our hard copies and will improve our quality." There was a time that Joomag would call me when they screwed up, but after a series of debacles that stalled our operations they decided that "phone calls weren't their policy". I would not recommend this platform to anyone that wants to present a magazine that seeks dependability in their publishing platform -- along with attentive and responsive customer service. When I recently canceled my premium subscription (after 3+ years) due to too many mistakes on their part, they slapped me with storage fees. Their "solution" is for me to pay up or delete past issues of the magazine...which is a scary proposition for any publication. Why would anyone want to publish with a company that would suggest that the product is deleted? It's disheartening to know how they treat their "valued customers". Review Source MA Melanie A. Lead Consultant Non-Profit Organization Management Used the software for: Less than 6 months ### "Digital Publishing Outside of the Box" October 9, 2024 4.0 If you're not afraid to try something new, Joomag offers a bit of a break from the cookie cutter formats of some digital publishing platforms. You can create beautiful designs and mock ups with room for lots of creativity and the analytics were also impressive. Great resource. Pros I like the templates provided, the variety of interactive features and functions offered and that it allows for easy drag and drop design. Cons I wish the platform was more mobile user friendly for those on the go and there is a slight learning curve but that's to be expected. If you use a range of programs, it may be prohibitive for those who don't utilize it often. Review Source SS Sergio S. Creative Director | Publisher Publishing Used the software for: 1-2 years ### "If there were 7Stars Gold this would be barely sufficient to explain what service Joomag gives back" April 5, 2018 5.0 Since August st, 2016 we now have a worldwide photography and fine art publication attracting thousands of artists from all over the world. This is Joomag's power Pros A perfect ease of use. Amazing distribution platform beyond professional and the most powerful tool for online publishers, adding an amazing worldwide print. Animated galleries, integration with all social media platforms, richmedia from audio to video that play flawlessly and an app that makes INSPADES Magazine the most innovative photography and art magazine Check our page out to verify what we are talking about. If you read till here, the best is yet to come. The customer care of Joomag is beyond perfect. They take care of all our problems and concerns as their very own. They take care of our readers and quickly report with solutions. Cons The subscription page may be a little bit confusing for readers that not are adept with technology. Redeeming eCoupon codes are somewhat hard for novice internet users. Review Source SZ Sam Z. Freelance Animation Used the software for: 1-2 years ### "Joomag is a great way to publish your work and share it with others" January 4, 2020 4.0 At my full-time job, I publish a newsletter using Joomag. Once it's created, I can easily share a link with the rest of the company. We also use it as a way of sending our catalog out for review. Pros Joomag is a fairly fast and easy way to share publications with others. It gives you plenty of privacy options as well, so you can grant access to anyone, to those with a link, those with a password, etc. The viewer is also pleasant, with a nice page-turning effect. Cons I don't like the way the zoom works when you're viewing pages. There's a slider at the bottom, and you mouse over different areas to see a zoomed-in image. The problem is, if you want to focus on one particular spot it's difficult to stay on that spot, as it'll move when you move your cursor away from that window. Not ideal, if they had a way to lock on a zoomed spot, that would be great. Review Source VR Verified Reviewer Member Used the software for: Less than 6 months ### "Joomag is not for those who are disabled or non-profit sector" April 10, 2018 1.0 Pros Joomag is great at marketing themselves. They appear to be standing by waiting to help with excellent customer service. They do make their platform look simple. Though, can't give any pros on the software specifically because we were never able to use the platform. Cons Purchased subscription for our non-profit for patients with disabilities. We were unable to use the software because of illness and it was too difficult. (Too complex if you have cognitive and memory disabilities and too much variability in the controls if you have a tremor or other movement issues.) We explained it was not compatible with those with disabilities, and we politely asked they refund our non-profit for the months not used. (Not a full refund for the months we tried to use it.) DENIED! We approached them again, explaining with more detail the issues we experienced with the platform. Again, DENIED, because we were 9 days past the halfway billing cycle. 9 DAYS! Very disappointed. Review Source AB Anna B. Sales manager Hospital & Health Care Used the software for: 2+ years ### "Joomag is the best digital platform for online magazines and other digital publications" September 2, 2016 5.0 I am using Joomag's platform since 2014 for publishing my digital magazines and catalogs and it's the best platform I ever tried. Pros User-friendly, no advanced technical knowledge is required, there are different options for creating a digital publication- using a PDF file, using a predesigned template, creating your own design. mobile optimized. Lots of other plugins and tools. Cons no cons Review Source Tigran H. Develiper Information Technology and Services Used the software for: 2+ years ### "Joomag review" March 14, 2020 5.0 Overall this is a great software for marketing and visualisations for your view. Also used this is useful for Graphic designers Pros Easy to use, meaning I can easily upload pdfs, enhance with interactive videos and forms and finally share shortlinks to my potential clients. I can truck who opened my publication and how many people has seen my catalogues. Cons Their new editor need some more features as the old one. The viewer sometimes loads long if there are many interactive elements inside publication. Review Source VR Verified Reviewer Videographer Media Production Used the software for: 1-2 years ### "Simply put... I love it. " April 13, 2019 5.0 Hands down the best platform out there. The live feedback from our readers is invaluable. Pros This is a dream come true publication platform. Cons The only hurdle is it’s so robust that it takes a user time to do all the things. Review Source GB German B. Director Graphic Design Used the software for: 2+ years ### "Un programa fácil de usar y con herramientas muy profesionales" December 26, 2022 4.0 La experiencia de uso del software, es buena, permite familiarizarse rápidamente con este tipo de herramientas y hacer cada vez más fluido el desarrollo de la misma. Pros Es muy friendly, cualquier persona con algunos conocimientos de diseño gárfico y manejo de programas de edición audiovisual, puede hacer maravillas con este programa. Cons Carga un poco lento y es invasivo con la publicidad en su versión gratuita. Tiene problemas ocasionales con los videos que se colocan en reproducción autimática, suele pasar que comienzan a sonar, aunque ya estés mirando otras páginas de la publicación. Switched from [Issuu](https://www.capterra.com/p/212526/Issuu/) Por las aplicaciones de interactividad que ofrecen y sobre todo por la presentación de sus galerías fotográficas automátizadas. Review Source PM Paloma M. Técnico en comunicación Utilities Used the software for: 2+ years ### "Práctica y de fácil manejo" February 12, 2021 5.0 Nuestra experiencia general con joomag es muy positiva, prueba de ello es que llevamos más de dos años utilizando ésta plataforma Pros Es muy intuitiva y ofrece múltiples posibilidades Cons Ahora ha mejorado pero tuvimos problemas con el html que ya están resueltos. En cualquier caso, tienen un servicio de atención al cliente excepcional que resuelven cualquier incidencia que pudiera surgir en cuestión de minutos Review Source TW Tessa W. Director of Marketing Hospitality Used the software for: 2+ years ### "Limited Functionality " December 5, 2019 3.0 Allowed us to give a nice presentation of our brochures, but the benefit does not extend to mobile. Pros Joomag is cheap and easy to install. It creates a nice looking digital book without breaking the bank. Does a great job on desktop. Cons Joomag doesn't really work on mobile. It also can take a long time to load. If it weren't such a value, we would have switched a long time ago. Ultimately, we have decided to move on to something more sophisticated. Review Source MP Madison P. Co-Founder Used the software for: 2+ years ### "I've been using joomag since 2013. It's a magnificent platform that delivers incredible value. " April 9, 2018 5.0 Pros I researched a lot of platforms before deciding on joomag. All of the other always had one critical thing I needed, missing. Joomag has everything I needed. And I will also say that over the years, they've added features and functions that are important. I feel like they listen to their users. It's really a great platform. I couldn't be happier. I haven't looked elsewhere since. Cons Honestly I can't think of anything I don't like. Most of the shortcomings I would've mentioned have been eliminated over the years by adding new functions. I'm happy with joomag, completely. Although I guess if you are designing the magazine or publication using their design center, I think there should be more fonts. But that's not a deal breaker for me. And I design my publications in a separate design software. Review Source MC Michael C. Owner Used the software for: 1-2 years ### "Joomag provides the best combination of features, device compatibility, and price" April 10, 2018 4.0 Pros When searching for a new provider for the digital edition of our magazine, the things that were most important to me were ease of use, speed of implementation and presentation/user experience for our readers, regardless of device. Joomag provided the best combination of those features at a good price. Their chat support is also very responsive. Cons They recently launched the HTML5 version of their viewer on desktop, and there are some issues with it. Several pages of my magazine have to be manually re-processed by their team each month to ensure proper presentation with HTML5. I am confident this will eventually be resolved, however. Also, purchasing additional storage can become quite expensive. Review Source LB Liane B. Projekt Manager Events Services Used the software for: 6-12 months ### "Sehr praktisches Digital Publishing Tool!" March 23, 2021 5.0 Pros Was mir am besten an Joomag gefallen hat, ist dass es ein sehr benutzerfreundliches Tool ist. Bevor wir angefangen haben, das Tool zu nutzten habe ich eine Einführung bekommen und als ich später noch Fragen hatte, wurden diese gleich beantwortet. Das Analytics Funktion gefällt mir sehr, da man hier sehen kann, was angeklickt wird und welche Seiten am besten performen. Cons Ich hätte mir ein paar mehr Funktionen gewünscht, wie z.B. ein leicht anzulegender Home Button für alle Seiten, der zurück zum Inhaltsverzeichnis führt. Review Source BF Beatriz F. Marketing Digital y Comunicación Automotive Used the software for: 1-2 years ### "Manuales y Presentaciones" July 15, 2021 4.0 Pros La facilidad de su uso, botones interactivos, posibilidad de incluir códigos QR. Es muy útil para realizar manual de uso virtuales. Cons El editor a veces no funciona del todo bien y al descargar el PDF de los archivos que generas hay muchas veces que no se actualiza, pero el equipo de soporte es un 10 con lo que te facilitan absolutamente todo. Reason for choosing Joomag Atención y servicio. Review Source CM Claudia M. Geschäftsinhaberin /-füherin Marketing and Advertising Used the software for: 2+ years ### "Super Präsentations-Tool!" November 23, 2020 5.0 Top! Pros Einfache Bedienung! Ich habe Joomag genutzt um Präsentationen zu erstellen und habe dafür sehr viel positives Feedback bekommen. Man kann problemlos hochauflösende Bilder und Slider sowie auch Videoclips einfügen. Die Präsentation wird nur als link versendet. Ausserdem war auch der Kundenservice sehr zufriedenstellend und Anfragen wurden stets umgehend beantwortet. Cons Ich konnte oft keinen kopierten Text problemlos einfügen und teilweise fand ich die Bedienung etwas umständlich. Aber man gewöhnt sich schnell daran. Review Source MC Michael C. Newspaper/Yearbook Advisor Used the software for: 2+ years ### "Easy way to keep everyone informed of school activities and special interests." April 4, 2018 5.0 Pros Joomag has made it easy for our Newspaper staff to get the word out. They have been posting a new issue every three weeks when the Newspaper was only printed twice yearly in the past. Cons So far I haven't found anything that I would want to change about the software. It is easy to use, straightforward and intuitive. Review Source VR Verified Reviewer Communications Specialist Public Relations and Communications Used the software for: Less than 6 months ### "Only Used it as a PDF viewer attachment to Website" December 3, 2019 5.0 Worked for what we needed, wasn't the greatest quality. Pros Because of the limited capabilities of our department website we used Joomag to publish an online PDF of our printed pamphlets. We didn't use Joomag to create anything, just to upload PDF's to be viewed on our website. It was nice and completed the functions we needed. We could go and link pages with page numbers for easy navigation for the user. Cons The link through our website always took a while to load. The website wasn't the easiest to navigate and the tools weren't all that intuitive. But again, we were using Joomag for just one purpose and didn't dive into all available resources. Review Source VR Verified Reviewer Risk manager Banking Used the software for: Less than 6 months ### "The job is done for you" October 21, 2018 5.0 Pros The fact that not only do they provide software, but are also willing to modify it incrementally and teach you about all the features and how to use them maximally Cons Quite a few tools that thy provide, so it can be confusing sometimes to use the website or their servuces Review Source VR Verified Reviewer Digitain Marketing Leading Specialist Telecommunications Used the software for: 1-2 years ### "The best platform for publishing " August 14, 2020 5.0 In my opinion, Joomag is the best platform for publishing books, articles or papers online. Pros I love the user interface and the functionality of the website. Everything is arranged in a very neat manner. One of the best features is the flipping pages' option to read through an online publication. I would say it comes as close to reading an actual book as possible. Cons The inability for fully edit any single page and working on the design is somewhat counter-productive. Review Source CS Cindy S. Administrator Religious Institutions Used the software for: 2+ years ### "Enjoying the product" March 7, 2020 5.0 I use this product for events down the Jersey shore. Pros I have been using Joomag for some time now to get access to upcoming events in the area. Cons Sometimes I have difficulty downloading the software, but once I get passed that, it's a great resource. Review Source LB Len B. Web Manager Religious Institutions Used the software for: 2+ years ### "First Class software in every way!" April 30, 2018 5.0 Those who read our online magazine are able to do so easily and instinctively. Pros Its efficiency and ease of use as well as a fast and efficient helpline - on the few occasions when I have had to use it. It is a simple process of embedding our magazine on our website as well as making it available on mobile devices. Cons I can honestly say that I have no complaints or concerns at all abut this software and its many useful utilities. Review Source VR Verified Reviewer Associate Business Analyst Computer Software Used the software for: 6-12 months ### "Non designer tool" August 26, 2019 4.0 Pros Help me to publish high quality digital editions of printer magazine. Cons Need to improve there service and reat is good Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.