wordDev

Support Desk

5 / 5 2 reviews

Who Uses This Software?

You have a project ? We realize it for you. Whatever your activity, society or project are, we will find the communication you need to realize it together.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.00/one-time
  • Pricing Details
    When you buy a license, it is valid and unlimited forever
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • wordDev
  • worddev.fr/
  • Founded 2004
  • France

About Support Desk

wordDev Support Desk is All-In-One tickets system offering many features such a Live Chat, Support Tickets with priority, multiple Department, multiple user, client management, FAQ, bugs, online payment, product showcase, Service for sale, multiple language and much more...


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Support Desk Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

Support Desk Reviews

The Tech-Queen's Review

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I access this software daily at the work place, it's great! Not only do I utilize it, but so do many of my co-workers

Good script, easy to use, has many features, fast webmaster support! I recommend you (10/10)

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We use WordDev Desk support on several sites and manage several customers. Works great and no worries! Script robust and well secured.

Vendor Response

by wordDev on August 25, 2016

Thank you Samuel for your interest in our product :)