Bookamat

Bookamat

5 / 5 4 reviews

Who Uses This Software?

Business professionals across South Africa who are looking to reduce the time they spend on admin and increase class attendance.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month
  • Pricing Details
    Free for 1 instructor & location. Premium from R149 per month.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Bookamat
  • bookamat.co.za/
  • Founded 2016
  • South Africa

About Bookamat

Bookamat is an elegant class management and booking platform that makes it easy for new and existing clients to book, pay and manage their classes online. We help take the chaos out of class management with features such as live schedules, customisable notifications, invoicing, payment tracking, attendance sheets, automated waiting lists and much more.


Bookamat Features

  • Attendance Tracking
  • Billing & Invoicing
  • Check-In Manager
  • Class Management
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Membership Management
  • Point of Sale (POS)
  • Reservations Management

Bookamat Reviews Recently Reviewed!

Excellent service from Benjamin who is always receptive of recommendations and actions them promptly

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Attractive home page, all the current features and the new feature of SMS reminder's which are still to come. The price is very reasonable and assists a small business immensely.

Cons: There is no App, which clients frequently comment on. It would certainly make bookings a lot easier as logging onto Bookamat via your phone takes time and can be difficult to navigate.
The credit page doesn't use drop down menu's to minimise the long list of credits.

Overall: A functioning booking system that is cost effective and reliable.

Vendor Response

by Bookamat on July 31, 2017

Thanks for the kind review Robyn :) We'll be looking at adding an App in 2018.

This software is a lifesaver if you currently run your own client base. Huge time saver.

Jan 05, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Saves me time

Cons: Although the layout is pretty simple, it could be improved upon in terms of easy navigation. Overall it is user-friendly though.

Overall: Bookamat is great value for money and outshines it's competitors by a huge margin! I have previously used other software such as MindBody which was very expensive and not at all user-friendly. I am so relieved to now have BookaMat as an integral part of my business which saves me and my customers so much time and hassle! I would highly recommend it to anyone who needs an online booking tool, particularly with services which are in groups of people.

Recommendations to other buyers: I think the list of class credits should be displayed in alphabetical order - not by date of expiry as it currently displays. I think that when one uses the "filter" in the search for classes, that the selected filter options should remain until such time that one is finished with the tasks at hand. At the moment the filter keeps refreshing which means that one needs to refilter again and again when performing certain tasks.

Making easier access

Dec 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Sometimes technically challenging. Some technical input and output should be easier and more logical. When a student does not have issues the system works like a rolls Royce. But when students have challenging changes, the system is not easy to work through , e.g. " I come to a weekly session but want to add two extra classes" the student and myself found it hard to navigate. It kinda needs to be more "giving". I am a paper and pen person. Slowly finding my way around and through the system. Students are also finding and sifting their way around the system. I could chat to you about this with more in depth info if you like. It has made my life a bit easier as far as admin goes but early days. On the whole a great product absolutely necessary in our industry. The changeover has not been easy but slowly getting there. Hey, I'm almost 60 so a bit technically challenged. If I can navigate through the system anyone can.

Great solution for South African Pilates studios

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's user-friendly design and the fact that it lets me reschedule and pay for my classes easily.

Cons: I would like to be able to integrate my bookings into my Google calendar.

Overall: I am a student who attends a Pilates studio in Cape Town which recently started using Bookamat. I am amazed at how easy it is to reschedule, pay and make new bookings from the convenience of my mobile phone. It also gives me reminders for upcoming classes and expiring credits and even lets me join waiting lists for classes I want to join but are already full. It is easy to use and certainly saves me time that I would usually spend trying to contact my busy Pilates instructor when I needed to reschedule a class. Thanks Bookamat :)