# Brushfire Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Brushfire Software - reviews, pricing plans, popular comparisons to other Event Management products and more.

Source: https://www.capterra.com/p/154387/Brushfire

---

# 

 Brushfire Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Brushfire

## What is Brushfire?

Launch your event in minutes! We are an all-in-one event management solution that provides you and your attendees a unified experience! We offer a seamless ticketing & registration solution that is custom with event pages, emails, reports, analytics, and more. Also an online experience with chat, one-on-one chat, host moderation, notes, and everything you need to engage your attendees. Join the 30,000+ events that use Brushfire every year! Plus a team you can actually talk to! (866) 825-8252

## What is Brushfire used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Registration](https://www.capterra.com/registration-software/)

Top alternative

Featured

Overall rating

Based on 157 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Brushfire?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://brushfire.com/&name=Brushfire)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Brushfire

4.7 (157)

VS.

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting Price

Contact vendor

Starting Price

$7000

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (157)

Ease Of Use

4.6 (164)

Value For Money

4.6 (143)

Value For Money

4.7 (143)

Customer Service

4.8 (146)

Customer Service

4.8 (160)

## Brushfire alternatives

Highest Rated

[4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (21)](https://www.capterra.com/p/178453/Zoho-Backstage/reviews/)

Starting price

$7900.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/)

Starting price

$1.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/154387/Brushfire/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Registration Management

4.8 (19)

73.68% of 19 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Attendee Management

4.6 (15)

66.67% of 15 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Event Scheduling

4.7 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Plan an event's time and location

Online Registration

4.6 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Real-time registration over the web

Barcode/Ticket Scanning

4.8 (9)

100.00% of 9 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Customer Data Management

4.6 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Searchable repository of information about clients

Brushfire 95 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Build unique software tools based on your specific requirements

Process of managing, tracking, and communicating with individuals who are registered to attend an event

A list of registered participants

Track and analyze various metrics such as demographics, psychographics, behavior and other insights

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Create, manage, and print wearable badges

Scan barcodes to ensure accurate pricing and label tracking

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

Online registration for classes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Software that specializes in managing events such as conferences, conventions and trade shows

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Digital displays use technologies such as LCD, LED, projection and e-paper

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Show location of event's rooms and activities on a digital map

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Store, manage and track all forms in a centralized location

Games or game-like elements to track progress and reward accomplishments

Register a group/batch of attendees

Obtain tickets via Kiosk upon arrival at event

Manage the process of attracting and converting business prospects into leads

Ability to chat online in real time

Live stream to multiple devices simultaneously

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Allow attendees to check in via their mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Utilize the same app for multiple events

Real-time registration over the web

Allow users to buy and sell tickets online, register for events, and collect buyer information

In-person, onsite registration

Allows event organizers to sell and manage tickets directly on-site

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Accept and process customer payments for products or services using hardware and software

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Record live video calls to play later

Oversee the process of issuing refunds

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Book and manage rooms at an event

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Grants the users access to all events for one season

For selection of seat at booking or check-in

Check-in and out via a mobile device or kiosk

Market event via social media tools

List information about event speakers

Provide sponsors with dedicated digital space within event website

Raise funds via sponsors and grants

Allow customers/users to submit support queries and service requests

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Connect with meeting participants remotely over video

Allows users to view videos without downloading media files

Virtual waiting area for attendees

Manage volunteer information and direct volunteer resources

Built-in website builder or integration with third-party site

Software that specializes in weddings, public and private parties

Features

4.4 (157)

4.4

Based on 157 reviews

## Pricing

Value for money

4.6 (143)

### Starting price

Contact vendor  
for pricing

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/154387/Brushfire/pricing/)

Value for money

4.6 (143)

4.6

Based on 143 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)

## Support, customer service and training options

Customer Service

4.8 (146)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (146)

4.8

Based on 146 reviews

## User reviews

Overall rating

4.7

Based on 157 reviews

Filter by rating

5(122)

4(29)

3(5)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Alexander G.

Head Photographer

Photography

### "Brushfire on fire"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 18, 2026

Pros

If there was just one thing that I did like how easy it was to access my tickets. I did not have to struggle at all.

Cons

For the software Brushfire I did notice that it seemed low quality when it came to the graphics but this was a few years ago.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jordan B.

Executive Assistant

Music

### "Brushfire | Light the Way"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2026

Pros

Brushfire has been an incredible ticketing partner for us. The level of customization they offer allows us to build events exactly the way we need, and in my opinion their event pages stand out far above other platforms we’ve used. Everything is clean, professional, and easy for our attendees to navigate. On the management side, it’s just as strong. The platform is simple to use, efficient, and makes running our events much easier. And whenever we’ve had a question or needed help, their team has always responded quickly and made sure we had exactly what we needed. A special thank you to Johan. He has been a huge blessing to our team at Light the Way. His support and care have made a big difference for us!

Cons

No cons - any time we have an issues and they don't know what it is, a solution is always found or something is always changed to accomodate in some kind of way

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

John M.

Producer

Performing Arts

### "I have enjoyed my experience with Brushfire ticket agency for the past 3+ years!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 20, 2025

I never give a 5 out of 5 to any organizarion as I don't think any group is perfect. There is always room for improvement. But 4.5 is a good number from me toward your team and the site itself.

Pros

The customer service is what I like most about Brushfire. Other tkts site (and I have used three others) don't have great track records when it comes to customer service for my clients or for myself as a producer. \[sensitive content hidden\] for one is wonderful to work with on my sales. I have had others at Brushfire help me too but \[sensitive content hidden\] stands out.

Cons

As an older technically challenged person I wish there was a way to "dumb it down" and simplify a bit. I only do a few shows a year so it's hard for me to remember the process. Hence needing to talk to \[sensitive content hidden\]!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EW

Elle W.

Operations Coordinator

Non-Profit Organization Management

### "We'll be back to use Brushfire again"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2025

Overall, our experience has been extremely positive. Whatever questions I have are promptly answered, and I've never reached a point of absolute frustration with the team or platform. For a first-time user, that makes for a pretty great experience!

Pros

Brushfire's customer support is some of the best I've encountered anywhere. The team has answered every question I've had, and they held my hand through the event-building process. The fees are considerably lower than other options we vetted. I'll stick with Brushfire for future events, for sure.

Cons

It's not the most intuitive or attractive platform for first-time users on the backend. The final product, however, is very intuitive and attractive for our audience, which matters more. And the fact that their support team makes themselves available to help on the backend, even providing training and looking over things with you, makes this con feel small. And really, once you've gone through the process, things seem way easier to navigate.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing Brushfire

Price and reviews about the excellence and availability of customer service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

April D.

Event Coordinator

Religious Institutions

### "All events through Brushfire"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2025

Overall, Brushfire is great to work with and always responds quickly to any issues or inquiries i have ever submitted.

Pros

I use Brushfire for all of the events I host. It's very easy to use. Many of our team has been able to be easily trained without taking a lot of time on all the major benefits of Brushfire like registration, mass emails, and problem solving.

Cons

Occasionally, there will be a request from people to receive an invoice for their balance when they have a third party paying for them. It would be great to have an invoice option built in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Donna R.

Advancement and Special Events Director

Online Media

### "A Must Have for any Event Planner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2025

Brushfire's power is unmatched. The developers have thought of nearly everything. Anytime I asked a question, Support always directed me to the solution. The support is ready to help. No question is foolish. They know their way around the software and can easily direct you to a solution.

Pros

I love that Brushfire is so customizable. I was able to upload our logo, background image, and brand colors. This really increased the professional look of our event, which was my #1 goal in looking for a new event software. The fees that are passed on to attendees are significantly less than other software so not only is my organization saving money, but so are my event attendees.

Cons

I would have loved to have a designated space for FAQs with the ability to have them be visible or not. Well written FAQs can cut down on a lot of customer service questions.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

The other product didn't offer enough versatility. We were hemmed in by it's limitations. It also didn't offer a way of making the entire process easier for our attendees and customization was awful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Andrew M.

Owner

Computer Software

### "Excellent option for any serious event host"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 15, 2025

Pros

Excellent, flexible event management tool covering everything from selling a ranged of ticket types to management on the day with check-in functionality

Cons

In the past development has been slow to roll out features, the design of the website could be better as well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Matt S.

Lead Pastor

Religious Institutions

### "Fine Product"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

February 7, 2025

Overall, it felt like the cost savings were not worth the familiarity of an Eventbrite.

Pros

It was more affordable than other options.

Cons

The options were confusing when registering.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WV

Wanda V.

Exec Admin Assistant

Religious Institutions

### "Exceptional Event Management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 6, 2025

I had the pleasure of working with Brushfire and they exceeded all my expectations. From start to finish, their team was incredibly processional, responsive and easy to work with. They consistently answered emails promptly, which made communication seamless and stress free. I truly felt like they cared about the success of my event.

Pros

Incredibly professional, responsive and easy to work with

Cons

Nothing impacted my over all experience. Honestly had no issues working with Brushfire.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Russell D.

Asssistant Athletic Director

Sports

### "Brushfire - Athletic Ticketing Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2024

Brushfire seems to be on call 24/7. We submit our ticketing needs for our events by sport and they quickly create the needed schedule tickets. If a game changes or is added late, Brushfire responds quickly and makes the needed adjustments.

Pros

The platform is very easy to use and navigate. The customer service Brushfire provides is 2nd to none. If an issue pops up or a change needs to be made, they willingly complete the needed task.

Cons

It is hard to say. I have only had positive experiences with Brushfire.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/154387/Brushfire/reviews/)

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Popular comparisons

[Eventbrite vs Brushfire](https://www.capterra.com/compare/114949-154387/Eventbrite-vs-Brushfire)[TicketSource vs Brushfire](https://www.capterra.com/compare/134828-154387/TicketSource-vs-Brushfire)[Purplepass vs Brushfire](https://www.capterra.com/compare/133885-154387/Purplepass-Ticketing-vs-Brushfire)[Bizzabo vs Brushfire](https://www.capterra.com/compare/135385-154387/Bizzabo-vs-Brushfire)[Showpass vs Brushfire](https://www.capterra.com/compare/153637-154387/Showpass-vs-Brushfire)

[Beyonk vs Brushfire](https://www.capterra.com/compare/154387-236278/Brushfire-vs-Beyonk)[Fienta vs Brushfire](https://www.capterra.com/compare/154387-171132/Brushfire-vs-Fienta)[Eventzilla vs Brushfire](https://www.capterra.com/compare/117828-154387/Eventzilla-vs-Brushfire)[Accelevents vs Brushfire](https://www.capterra.com/compare/144596-154387/Accelevents-vs-Brushfire)[Ticket Tailor vs Brushfire](https://www.capterra.com/compare/112510-154387/Ticket-Tailor-vs-Brushfire) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)