---
title: "Brushfire Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Brushfire Software - reviews, pricing plans, popular comparisons to other Event Management products and more."
source_url: "https://www.capterra.com/p/154387/Brushfire/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Brushfire Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Brushfire

## What is Brushfire?

Launch your event in minutes! We are an all-in-one event management solution that provides you and your attendees a unified experience! We offer a seamless ticketing & registration solution that is custom with event pages, emails, reports, analytics, and more. Also an online experience with chat, one-on-one chat, host moderation, notes, and everything you need to engage your attendees. Join the 30,000+ events that use Brushfire every year! Plus a team you can actually talk to! (866) 825-8252

## What is Brushfire used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Registration](https://www.capterra.com/registration-software/)

Top alternative

Featured

Overall rating

Based on 159 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Brushfire?[Manage this product listing](https://www.g2.com/products/brushfire/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Brushfire

4.7 (159)

VS.

[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (159)

Ease Of Use

4.8 (5,824)

Value For Money

4.6 (145)

Value For Money

4.9 (3,598)

Customer Service

4.8 (148)

Customer Service

4.9 (3,327)

## Brushfire alternatives

Highest Rated

[4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/)

Starting price

$1.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/154387/Brushfire/alternatives/)

## FAQs about Brushfire

Overview

### What problems does Brushfire solve?

Brushfire solves messy event registration, scattered attendee data, and manual ticketing workflows by centralizing sign-ups, payments, seating, lodging, check-in, reporting, and attendee communication. Churches, schools, nonprofits, and event teams use it to manage complex group registrations, recurring events, virtual or in-person formats, and last-minute changes without relying on paper processes.

Answer based on 138 reviews

Overview

### Which roles and teams benefit most from Brushfire?

Brushfire is most used by event coordinators, administrative staff, nonprofit leaders, and communications teams managing registrations, ticketing, and attendee communication. Executive directors, owners, and pastors use it to oversee event performance and revenue, while assistants and business managers handle setup, reporting, payments, and day-to-day event operations efficiently.

Answer based on 154 reviews

Overview

### What company size and industries is Brushfire built for?

Brushfire is built primarily for small businesses, which make up 80% of reviewers, especially in Religious Institutions at 40%. It also serves non-profit organizations and event-based operations, with 22% of reviewers in Non-Profit Organization Management and 7% in Events Services, plus midsize and enterprise teams.

Answer based on 158 reviews

Features and Usability

### What are the key features of Brushfire?

Brushfire includes core event management tools like event registration, ticketing, online payments, and check-in with barcode scanning. Reviewers also highlight differentiators such as customizable forms and reports, group registration, reserved seating, and live streaming for virtual or hybrid events, plus attendee communication through email reminders and notifications.

Answer based on 91 reviews

Integrations

### Which third-party tools and platforms does Brushfire integrate with?

Brushfire integrates with Salesforce Sales Cloud and supports over 20 integrations overall. Its catalog also includes HubSpot CRM, Mailchimp, Constant Contact, Stripe, Square Payments, Google Analytics 360, and Docusign, covering CRM, email marketing, payments, analytics, and e-signature workflows for event and attendee management.

Answer based on 13 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Brushfire?

Brushfire offers in-person training, live online sessions, webinars, videos, and documentation. Most team members, including nontechnical users, learn core tasks quickly, especially ticketing and registration. Admins handling backend setup, reporting, or complex event configurations usually need more time, with support often helping through setup and training.

Answer based on 31 reviews

Getting Started and Support

### What customer support options does Brushfire offer, and how do users rate the experience?

Brushfire offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users usually describe support as fast, accessible, and highly helpful, with one-on-one guidance, training, and setup assistance. Some note a learning curve and occasional glitches, and a few mention slower response times or limited self-service resources.

Answer based on 91 reviews

Ticketing

### How well does Brushfire handle event ticketing?

Brushfire handles event ticketing well for many organizations, especially churches, venues, and teams running complex events. It supports custom ticket types, seating, check-in, refunds, attendee updates, and reporting. Many users find it easy to manage, though some note limits around deep form logic, e-ticket design, and multi-day event setup.

Answer based on 47 reviews

## Features

AI summary

Based on 7,426 Event Management reviews

Capterra data shows that buyers of event management software rank the following features as their top priorities:

-   **Registration Management** (**53%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**52%**)
-   **Attendee Management** (**48%**)

Brushfire supports all three features that reviewers rate most highly: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, coordinate event timelines, and keep attendee details organized, allowing teams to run events more efficiently from planning through execution.

Registration Management

4.8 (21)

76.19% of 21 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Event Scheduling

4.7 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Plan an event's time and location

Attendee Management

4.6 (15)

66.67% of 15 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Mobile Access

4.3 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customizable Forms

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Online Registration

4.6 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Real-time registration over the web

Brushfire 97 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Development: Build unique software tools based on your specific requirements
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Tracking: A list of registered participants
- Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Badge Management: Create, manage, and print wearable badges
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Chat/Messaging: Communicate using direct chat or messages within the system
- Class Registration: Online registration for classes
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customer Data Management: Searchable repository of information about clients
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Maps: Show location of event's rooms and activities on a digital map
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- Forms Management: Store, manage and track all forms in a centralized location
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Group Registration: Register a group/batch of attendees
- Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Live Chat: Ability to chat online in real time
- Live Streaming: Live stream to multiple devices simultaneously
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Mobile Check-in: Allow attendees to check in via their mobile devices
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Multi-Event: Utilize the same app for multiple events
- Online Registration: Real-time registration over the web
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Registration: In-person, onsite registration
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Print-at-Home: The ability to print tickets before arriving
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recording: Record live video calls to play later
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking
- Room Block Management: Book and manage rooms at an event
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Season Tickets: Grants the users access to all events for one season
- Seating Map: For selection of seat at booking or check-in
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Social Promotion: Market event via social media tools
- Speaker Profiles: List information about event speakers
- Sponsor Pages: Provide sponsors with dedicated digital space within event website
- Sponsorship Management: Raise funds via sponsors and grants
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Reservations: Create and manage ticket reservations for various events
- Ticketing: Customize, sell, and distribute tickets
- Video Conferencing: Connect with meeting participants remotely over video
- Video Streaming: Allows users to view videos without downloading media files
- Virtual Lobby: Virtual waiting area for attendees
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site
- Weddings/Parties: Software that specializes in weddings, public and private parties

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (159)

4.4

Based on 159 reviews

## Pricing

Value for money

4.6 (145)

Free Trial

[View pricing plan details](https://www.capterra.com/p/154387/Brushfire/pricing/)

PAY AS YOU GO

$1.50 + 1%

It includes:

-   Event Theming & Branding
-   Assigned Seat Ticketing
-   Attendee Email Marketing
-   Custom Event Reports
-   Conditional Registrations
-   Mobile Check-in App

Value for money

4.6 (145)

4.6

Based on 145 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (148)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (148)

4.8

Based on 148 reviews

## User reviews

Overall rating

4.7

Based on 159 reviews

Filter by rating

5(124)

4(29)

3(5)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AP

Anthony P.

Director of Operations

Non-Profit Organization Management

### "Positive experience with Brushfire"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2026

What has truly made our experience with Brushfire stand out is the exceptional customer service. \[sensitive content hidden\], in particular, has been absolutely wonderful to work with. He is consistently responsive, patient, knowledgeable, and incredibly helpful. Anytime I have had a question or needed assistance, \[sensitive content hidden\] has gone above and beyond to make sure I had the support I needed and understood exactly what to do. In a world where great customer service can sometimes be hard to find, \[sensitive content hidden\] is a tremendous asset to Brushfire. He has made me feel genuinely supported as a customer, and that level of personal care has made a lasting impression on me. Brushfire offers an excellent platform, but having someone like \[sensitive content hidden\] behind it takes the experience to an entirely different level. He is a huge part of the reason I would so confidently recommend Brushfire to others".

Pros

The Brushfire platform itself is incredibly user-friendly and offers so many built-in features that make the entire event experience smoother, more professional, and easier to manage for both organizers and attendees.

Cons

Honestly, there really isn’t anything we can point to that we dislike about Brushfire. Our experience has been incredibly positive from the very beginning. We genuinely enjoy using the platform and have found it to be user-friendly, reliable, and extremely helpful in managing our events. At this point, we have not encountered any significant issues or concerns—and that is a big part of why we feel so confident giving Brushfire a 10/10!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PN

Patricia N.

President

Religious Institutions

### "Worthy Event Managememt Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 7, 2026

Definitely meets my needs at a cost that is reasonable. Our team was able to use Brushfire from multiple locations. We were also able to get support and answers to our questions from Brushfire when needed, which was helpful as we built our familiarity with the platform.

Pros

We are an organization that serves the whole family at our event. We were able to create a registration process that was user friendly for our attendees and captured all the information we needed.

Cons

It took a while to build, but well worth the time. Multiple fields means you have to scroll several times to make changes. Can't duplicate attendee fields.

Alternatives considered

[Breeze](https://www.capterra.com/p/135832/Breeze/)

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing Brushfire

Functionality for the type of event we are running.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Alexander G.

Head Photographer

Photography

### "Brushfire on fire"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 18, 2026

Pros

If there was just one thing that I did like how easy it was to access my tickets. I did not have to struggle at all.

Cons

For the software Brushfire I did notice that it seemed low quality when it came to the graphics but this was a few years ago.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jordan B.

Executive Assistant

Music

### "Brushfire | Light the Way"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2026

Pros

Brushfire has been an incredible ticketing partner for us. The level of customization they offer allows us to build events exactly the way we need, and in my opinion their event pages stand out far above other platforms we’ve used. Everything is clean, professional, and easy for our attendees to navigate. On the management side, it’s just as strong. The platform is simple to use, efficient, and makes running our events much easier. And whenever we’ve had a question or needed help, their team has always responded quickly and made sure we had exactly what we needed. A special thank you to Johan. He has been a huge blessing to our team at Light the Way. His support and care have made a big difference for us!

Cons

No cons - any time we have an issues and they don't know what it is, a solution is always found or something is always changed to accomodate in some kind of way

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JM

John M.

Producer

Performing Arts

### "I have enjoyed my experience with Brushfire ticket agency for the past 3+ years!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 20, 2025

I never give a 5 out of 5 to any organizarion as I don't think any group is perfect. There is always room for improvement. But 4.5 is a good number from me toward your team and the site itself.

Pros

The customer service is what I like most about Brushfire. Other tkts site (and I have used three others) don't have great track records when it comes to customer service for my clients or for myself as a producer. \[sensitive content hidden\] for one is wonderful to work with on my sales. I have had others at Brushfire help me too but \[sensitive content hidden\] stands out.

Cons

As an older technically challenged person I wish there was a way to "dumb it down" and simplify a bit. I only do a few shows a year so it's hard for me to remember the process. Hence needing to talk to \[sensitive content hidden\]!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EW

Elle W.

Operations Coordinator

Non-Profit Organization Management

### "We'll be back to use Brushfire again"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2025

Overall, our experience has been extremely positive. Whatever questions I have are promptly answered, and I've never reached a point of absolute frustration with the team or platform. For a first-time user, that makes for a pretty great experience!

Pros

Brushfire's customer support is some of the best I've encountered anywhere. The team has answered every question I've had, and they held my hand through the event-building process. The fees are considerably lower than other options we vetted. I'll stick with Brushfire for future events, for sure.

Cons

It's not the most intuitive or attractive platform for first-time users on the backend. The final product, however, is very intuitive and attractive for our audience, which matters more. And the fact that their support team makes themselves available to help on the backend, even providing training and looking over things with you, makes this con feel small. And really, once you've gone through the process, things seem way easier to navigate.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing Brushfire

Price and reviews about the excellence and availability of customer service.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AD

April D.

Event Coordinator

Religious Institutions

### "All events through Brushfire"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2025

Overall, Brushfire is great to work with and always responds quickly to any issues or inquiries i have ever submitted.

Pros

I use Brushfire for all of the events I host. It's very easy to use. Many of our team has been able to be easily trained without taking a lot of time on all the major benefits of Brushfire like registration, mass emails, and problem solving.

Cons

Occasionally, there will be a request from people to receive an invoice for their balance when they have a third party paying for them. It would be great to have an invoice option built in.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DR

Donna R.

Advancement and Special Events Director

Online Media

### "A Must Have for any Event Planner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2025

Brushfire's power is unmatched. The developers have thought of nearly everything. Anytime I asked a question, Support always directed me to the solution. The support is ready to help. No question is foolish. They know their way around the software and can easily direct you to a solution.

Pros

I love that Brushfire is so customizable. I was able to upload our logo, background image, and brand colors. This really increased the professional look of our event, which was my #1 goal in looking for a new event software. The fees that are passed on to attendees are significantly less than other software so not only is my organization saving money, but so are my event attendees.

Cons

I would have loved to have a designated space for FAQs with the ability to have them be visible or not. Well written FAQs can cut down on a lot of customer service questions.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

The other product didn't offer enough versatility. We were hemmed in by it's limitations. It also didn't offer a way of making the entire process easier for our attendees and customization was awful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Andrew M.

Owner

Computer Software

### "Excellent option for any serious event host"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 15, 2025

Pros

Excellent, flexible event management tool covering everything from selling a ranged of ticket types to management on the day with check-in functionality

Cons

In the past development has been slow to roll out features, the design of the website could be better as well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Matt S.

Lead Pastor

Religious Institutions

### "Fine Product"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

February 7, 2025

Overall, it felt like the cost savings were not worth the familiarity of an Eventbrite.

Pros

It was more affordable than other options.

Cons

The options were confusing when registering.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/154387/Brushfire/reviews/)

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