# Page 2 | Brushfire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Brushfire the right Event Management solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154387/Brushfire/reviews --- Brushfire 4.7 (157) [View alternatives](https://www.capterra.com/p/154387/Brushfire/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Brushfire ## Showing most helpful reviews Showing 26-50 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RD Russell D. Asssistant Athletic Director Sports Used the software for: 6-12 months ### "Brushfire - Athletic Ticketing Made Easy" December 19, 2024 5.0 Brushfire seems to be on call 24/7. We submit our ticketing needs for our events by sport and they quickly create the needed schedule tickets. If a game changes or is added late, Brushfire responds quickly and makes the needed adjustments. Pros The platform is very easy to use and navigate. The customer service Brushfire provides is 2nd to none. If an issue pops up or a change needs to be made, they willingly complete the needed task. Cons It is hard to say. I have only had positive experiences with Brushfire. Review Source WV Wanda V. Exec Admin Assistant Religious Institutions Used the software for: 2+ years ### "Exceptional Event Management " January 6, 2025 5.0 I had the pleasure of working with Brushfire and they exceeded all my expectations. From start to finish, their team was incredibly processional, responsive and easy to work with. They consistently answered emails promptly, which made communication seamless and stress free. I truly felt like they cared about the success of my event. Pros Incredibly professional, responsive and easy to work with Cons Nothing impacted my over all experience. Honestly had no issues working with Brushfire. Review Source JG Joshua G. Pastor of Connections and Care Religious Institutions Used the software for: 1-2 years ### "Love this system" December 13, 2024 5.0 Pros The ease of integrating registration and payment. The software is also incredibly user friendly. Cons The fees, but it’s still worth it! I keep coming back to Brushfire again and again. Switched from [Subsplash](https://www.capterra.com/p/177932/Subsplash/) Difficulty integrating registration, and payment together in one place. Review Source Benjamin F. Digital Product Owner Non-Profit Organization Management Used the software for: 2+ years ### "A powerful multi use Registration Platform" November 9, 2023 5.0 Fantastic would highly recommend this product. Pros Brushfire is an outstanding multi-use ticketing platform perfect for all sized events and loaded with great reporting, registration, and check in tools. Its very easy to use compared to other platforms on the market and gives you multiple personalisation tools in the ticketing space to make your event run smoothy. I would highly recommend this platform and the customer service and support is better then the majority of software companies on the market. Cons Lack of triggers to automate email communication or customised forms to collect additional information (and only additional information) post registration. Review Source Response from Brushfire Technology November 29, 2023 Benjamin, Thank you so much for taking the time to share your thoughts! Your feedback is greatly appreciated and we're delighted to hear that you've had a positive experience utilizing Brushfire for your events! KQ Kim Q. Strategic Church Partnerships Coordinator Religious Institutions Used the software for: 6-12 months ### "Excellent Event Management Tool" January 31, 2022 5.0 Overall my experience has been very smooth, thanks to their Customer Support team! Like I said, there is almost always a way to do what I need to do and someone is there to help walk me through how or to do it for me and show me what they did so that I can learn for the future. Pros Honestly the Customer Support.... if ever there was something I couldn't figure out on my own end from registration build to email marketing to adding features to reporting to name tag creation, their Customer Support was there to walk me through it or build it out for me. They also were the front line response team to most of our guests answering as many questions as they could on our behalf. This is the extension of our own team, in my opinion, for an organization that doesn't have the capacity to hire people directly to answer all of our event attendees questions! Cons A lot of the locations of features are not intuitive. For example, the way to find out how many guests received refunds was not intuitive, but there is always a workaround and way to figure it out! Switched from [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/) While I was not at the organization when they made the switch, I have heard that it mostly had to do with the fact that Brushfire offers Customer Support who is able to answer guest questions. This alone made my experience of Brushfire positive. Review Source MH Mikel H. Marketing Director Religious Institutions Used the software for: 2+ years ### "Absolutely Incredible." December 17, 2019 5.0 My overall experience with Brushfire is incredible. I mean, hands down their customer service is the best. Any time I need something, I send a quick email and get a response within the hour. The team takes on the problem as their own and helps me to find the most creative and best way to solve it. I also love that it's not a one-size fits all approach. The customization in form creation is amazing and the team helps in bringing the desires to life! Pros I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things. Oh, and the reporting feature. I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch. Nothing like it: Fast, responsive and more than helpful in troubleshooting the best way to accomplish your request. Cons I wish the check-in app was a little better in ease of use and for admins. It would be great as an admin to be able to use the app to see registrations, look up registrants, etc. Basically anything I can do on desktop in app form would be amazing! Alternatives considered [RegFox](https://www.capterra.com/p/91029/RegFox/) Reason for choosing Brushfire Overall, ease of use and check-in ability. RegFox is a little more cumbersome for volunteers and users, as well as in reporting. Brushfire gives great high level reporting and as detailed as you need it. Switched from [RegFox](https://www.capterra.com/p/91029/RegFox/) Check-in was the most crucial need in shifting. We needed a platform that could easily check people in utilizing volunteers and Brushfire does just that! Review Source Response from Brushfire Technology December 18, 2019 Mikel, thanks for the kind words! We're releasing an update to the app soon and looking to take it even further in 2020! Daniel O. Director of Alumni Engagement Events Services Used the software for: 6-12 months ### "So robust, yet so easy to use!" August 31, 2021 5.0 Amazing! We'll be using them again and again - and recommending them to others! Pros Ease of setting up new events, repeat events, and then sharing information with team members and collaborators - whether through users or automatic reports. In addition, the Support team is incredible, from simple changes to elaborate custom needs, they have been so helpful all along the way. The ability to hide/show what we need to for different attendee types is amazing. Also, love the integration between the in-person event registration and the online livestream event portal. Cons There are areas that are fairly locked in due trying to accomodate as many people as possible - for example, it'd be nice to be able to design our own e-ticket (rather than work through them). We've gotten it setup for our multi-day Homecoming event, but it's a little clunky. It is much better at single events/tickets, rather than multiple days with lots of varied events. Alternatives considered [SquidHub](https://www.capterra.com/p/160963/SquidHub/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Brushfire The amazing price point, the rich collection of features, and the incredible support team based in Dallas (just a short drive from us) if we ever need anything (though they have been incredible to work with via email, so we've had no need to go talk to them in person.) Review Source JW Jordan W. Volunteer Non-Profit Organization Management Used the software for: 1-2 years ### "Brushfire is a perfect fit for our organization and event" October 6, 2022 5.0 Brushfire has been great and a perfect fit for us and our event. \[SENSITIVE CONTENT\] has been the best account rep and is always willing and available to help out. Even when we are in a bit of panic, he is there right away to fix our issues. The issues mostly stem from us being a volunteer organization that puts on one event per year. Pros We love how user friendly it is. It can be shown to someone in minutes. For a volunteer organization that relies on our event for major fundraising, Brushfire is perfect for us. Cons I cannot think of many right now. Brushfire has a great product for what we do. Review Source Response from Brushfire Technology October 3, 2023 Jordan, we love to hear that Brushfire has been the perfect fit! Thank you so much for taking the time to share your thoughts! LD Liz D. Women's Director Non-Profit Organization Management Used the software for: 2+ years ### "Growing with our Organization" July 21, 2023 5.0 I have enjoyed working with Brushfire and having one customer service agent available to us (\[sensitive content hidden\] ) who knows our needs from working with us for several years. Pros I like that Brushfire continues to grow and desires to meet the needs that we have. Cons I think Customizable Reports need to add an AN/OR filter choice. Review Source Leigh S. Director Non-Profit Organization Management Used the software for: 2+ years ### "Great product and support" September 26, 2023 5.0 Brushfire helped me manage and connect with an event hosted in 250-300 locations worldwide and provided active and helpful support. Pros Support team I can trust to help and execute on questions I ask Cons Have to log-in every time to back-end. Took a little bit to master Orders/Attendees tabs Alternatives considered [RegFox](https://www.capterra.com/p/91029/RegFox/) Reason for choosing Brushfire Flexibility and cost Review Source Response from Brushfire Technology November 1, 2023 Leigh, thank you for sharing your experience! We're delighted that you were able to transition your events from another platform. We will pass your comments about our support along to the team. 🌟 RB Robert B. Chief Information Officer Information Technology and Services Used the software for: 1-2 years ### "Brushfire: A perfect solution to Hillsong's small to large scale event's ticketing and registrations" May 26, 2017 5.0 Pros I have been responsible for our large event's ticketing and registrations for a number of years as well as the technology and information areas for Hillsong Church. Two years ago, after meeting with the world's best ticketing platforms and providers and coming to the realisation that they could not support our specific requirements as a church requiring complexity and depth in our registrations, we decided to build our own software. However, we understood the gravity of the decision to develop such a system and weren't excited about the journey ahead. I was introduced to Brushfire Technology and their ticketing and registration platform. After a very short time and no upfront costs, Brushfire's solution had proven itself as the perfect solution for our needs, with their unique understanding of industry standards around software development and the nature of the church, we had found our answer. This allowed our conferences and events to move forward and our technology department concentrates on other issues. Brushfire as a team now operates as an extension of our own events and technology departments, though their flexibility and commitment to excellence in customer service it's difficult to remember that they are a supplier and not part of our family. I cannot recommend them highly enough. Cons .............................................................................................................. Review Source YA Yvonne A. Conference Manager Religious Institutions Used the software for: 2+ years ### "Fantastic product, even better customer service " October 25, 2022 5.0 I have loved using Brushfire for the last 4 years. I have used many event systems and this is by far superior to many on the market. Pros Brushfire is great to use, the team have been so supportive the whole way, with training and support. Despite the time difference we have never waited for more than a few hours for assistance. They have trained several of our staff and volunteers and continued to support us throughout the pandemic when events where minimal. Cons In all honestly, nothing really springs to mind. Review Source Response from Brushfire Technology November 7, 2022 We appreciate your partnership and support! Customers are what make Brushfire so great! VR Verified Reviewer Project manager Higher Education Used the software for: Less than 6 months ### "Does the (basic) trick" August 26, 2021 4.0 We are implementing Brushfire to handle a 2,000-person, 2-day event. We use a custom solution for our smaller events. Pros Brushfire support has been strong. The service is built for organizations that need to handle lots of people in a short time for low cost. We like the fact that (optionally) tickets can be purchased for a group without providing the personal details of each person. The price of the service is reasonable. Cons I wish there were more options for building an event website. It's a registration service, and apparently a good one, but certainly not comparable to some competitors when it comes to the website. Alternatives considered [RegFox](https://www.capterra.com/p/91029/RegFox/)[Event Espresso](https://www.capterra.com/p/128150/Event-Espresso/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Brushfire Brushire seemed a low-cost, well-built solution that would save us the work of creating our own solution but still provide some flexibility. We were particularly keen on the way Brushfire handles group ticketing--we can set this so that personal information is required only from the purchaser and not from each ticket-holder. (If you prefer, you can require personal information from everyone.) Switched from [Eventzilla](https://www.capterra.com/p/117828/Eventzilla/) We were dissatisfied with Eventzilla's reporting and analytics as well as general usability. Review Source Gary C. Assessment and Operations Director Non-Profit Organization Management Used the software for: 2+ years ### "Awesome customer service that backs up a great product" November 19, 2019 5.0 Pros Easy to setup as the Brushfire staff are always on hand to help Exactly what we need for our event planning Cons Any problems I have had with it, customer service have always found a good soloution. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) They were too expensive and had too much additional advertising Review Source Response from Brushfire Technology December 18, 2019 Thanks for the kind words Gary! MCF Mary Carl F. Director of Special Assignments Education Management Used the software for: 2+ years ### "Love Brushfire" December 16, 2020 5.0 Being a school we host many events during the year like homecoming, parent events, club activities, fund raisers, conferences, training events etc. The Brushfire team has gone over and above to make their platform work for our many varying needs and events. They are professional, prompt, and their work product is excellent. Pros The flexibility of the program as we use it for more then I'm sure it was intended. We use it for all our events, product sells, sign ups etc. Cons We use the platform for more then it was intended so occasionally have to use things in a template that we do not like but nothing that can't be worked around. Reason for choosing Brushfire We have been with Brushfire since the very beginning of Brushfire :) Review Source Response from Brushfire Technology January 11, 2021 Thank you for the kind words and being a loyal customer! Kentall S. Sales And Marketing Associate Marketing and Advertising Used the software for: Less than 6 months ### "Brushfire personal review" April 20, 2023 4.0 Sometimes we experience occasional glitches with the software. I hope customer support would improve in terms of response time and availability of resources. Pros The best features for me is the automated content generation, editing tools, and analytics. It also has an intuitive design that makes it easy to use and navigate. The pricing is also very reasonable compared to other similar tools on the market. Cons Sometimes we experience occasional glitches with the software, also, the customer support could be improved in terms of response time and availability of resources. Review Source VR Verified Reviewer Intern Publishing Used the software for: 6-12 months ### "Brushfire: Making Registration Less of a Firestorm" November 12, 2019 5.0 We used Brushfire once, but it was exactly what we needed. The team is very supportive and gives you exactly what you ask for, provided you can give them the information they need. Highly recommended. Pros Brushfire is a program that allows you to organize an event that requires registration, ticketing, and seating. It's built specifically for religious organizations and ministrations, and we used it to set up a small benefit concert for our church. We merely had to plug in all the necessary info, such as event date, pricing, and seating, and from there the Brushfire team did most of the work. The pricing is fair, and there are only two price models, so it's simple enough. It's exactly what it sounds like, and it's great. Cons The Brushfire team builds the registration site for you, which I appreciated very much, but I do wish we could have had greater involvement in how to actual registration site looked. Review Source Response from Brushfire Technology November 13, 2019 Thank you for the kind words! Be on the lookout for some new updates that will let you handle more of the process. Have a great day! AW Audrey W. Community Support Non-Profit Organization Management Used the software for: 2+ years ### "Brushfire is a great asset to our company" September 8, 2021 4.0 overall a great experience Pros Brushier is easy to use, and great customer support. Cons at this time brushfire is well equip to deal with all our needs. Review Source VR Verified Reviewer Docente Higher Education Used the software for: 6-12 months ### "Me gusta Brushfire" September 19, 2023 5.0 En general la plataforma es buena, permite realizar análisis de sensibilidad y optimización de modelos matemáticos. Pros Brushfire es muy útil porque permite realizar análisis de sensibilidad y optimización de modelos matemáticos. Cons Es una buena plataforma que resulta de gran ayuda. Review Source Response from Brushfire Technology October 11, 2023 Thank you so much for taking the time to write a review! We're so glad you're enjoying the optimization and analysis that the platform provides. We love to hear it! Thank you! LB Lindsey B. Communications Director Religious Institutions Used the software for: 1-2 years ### "Working with Brushfire has been a great experience! I love the product and the team behind it." May 16, 2017 5.0 Better registration experience for our customers and organization for our team! Pros I love the reporting module! It is very user-friendly compared to some other reporting software that I have used. I also appreciate the ability to customize event set up for the needs of our organization. I think we do some wild things sometimes that Brushfire handles well and I have even had cases where the team changed the software to function better for our needs. Brushfire has LOTS features and helpful tools! Sometimes I feel as though we have just scratched the surface. Cons The many features Brushfire offers came with quite a learning curve for me (BUT, BF team is always quick to help me out!). It took me about 6 months to feel like a savvy admin. That being said though, I feel as though our organization does some intense things with ticketing that may add an element of complexity. :) Review Source Will C. Online Minister Religious Institutions Used the software for: Less than 6 months ### "Impressed" July 19, 2021 5.0 We came to Brushfire from a free, online event website service that wasn't meeting all our needs. We have been very pleased at what Brushfire offers, the user experience, the backend for admins, the customer service, and how cleanly it integrates with our content delivery network. Pros The user experience for the online site is clean and feature rich. We especially like the option of an integrated paywall and the ability to host multiple live streams with unique user experiences on 1 site. Cons We haven't spent a lot of time using the registration site, but it seems to have a more difficult learning curve than the online site. For us, that's ok. We have time to learn the registration side before our first registered event. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/) Reason for choosing Brushfire Found out they were developed in the beginning to help a church in Southlake, TX, and then expanded on that originally vision. Review Source VR Verified Reviewer Accounts Receivable Manager Higher Education Used the software for: 2+ years ### "We use this for payments of special event tickets and ongoing donations & student deposits" February 13, 2018 5.0 Flexible registrations and ease of reports. Ease of refunds. Pros Very versatile - ticket registrations, payments, easy to refund, downloads into excel. Love the ease of reporting & use. Cons Only one email can be set up to receive the alerts & immediate payments for each event. This isn't a big concern for myself but we have so many different departments using the software it is more complex for us because there are so many users. Love it though. Anyone can log in and find their own reports so this isn't a major con. Review Source LB Laura B. Associate Director of First Impressions and Women's Ministry Religious Institutions Used the software for: Less than 6 months ### "Saved us where other software lacked" November 15, 2021 5.0 Pros My department went to this software when we found our new software lacking in the area of ticket registration. I have been very pleased with Brushfire as it has saved us in this area and surprised us! The options for the different ways to interpret the data have become very useful. Being able to take that data, extract it, and analyze it has helped us better understand our advertising campaigns, purchasing history, seat breakdown. The ability to create the details we want included (yes/no questions) and shift things around when changes happen, has been extremely helpful in collecting what we need to collect and fix human errors. All in all, a VERY good software. Cons The many data points and ways to interpret the data can be a bit overwhelming. While this is awesome, the sheer magnitude of the different options can come off as a big bite to chew (all this to say, it is learnable and the data interpretations are extremely helpful when following trends, gathering numbers, etc.). Review Source SM Scott M. Event Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "What A Great Team To Work With!!" December 17, 2019 5.0 We had been looking for something that would link to our Square account, and Brushfire exactly fit the bill for that! In addition to solving that problem, anytime I had a question or wanted our online forms to do just a little something different, the Brushfire team was willing and able to do what we needed in order to make our event a success! Great team! Pros I loved the fact that our attendees could go online, choose the events they were going to attend, and pay for everything right then and there! It was awesome! Cons I really didn't have any drawbacks to using this software! Reason for choosing Brushfire Brushfire met our needs fully. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Constant Contact event planner was very hard to work with, and did not link to Square. This was AFTER their promises to improve the product year after year. Review Source Response from Brushfire Technology December 18, 2019 Scott, thanks for the review! KN Kristin N. Special Event Coordinator Religious Institutions Used the software for: 2+ years ### "Excellent product!" February 22, 2023 5.0 I have used Brushfire since 2021 and have never had an issue with the product. From set up to execution and even customer interface, Brushfire is an excellent value when it comes to event management software! Pros Brushfire's team of customer service representatives are so helpful and responsive. They help my team with ticketing and event registration. They have even helped with virtual attendance! Cons I would like more reporting options and to be able to pull certain groups with "if/thens" to email and contact for promo. Review Source Response from Brushfire Technology October 3, 2023 Kristin, we're so pleased that our customer support team was able to help! Thank you so much for the feedback regarding reporting. We'll definitely take a look at this, as we're continually innovating. Similar Products Featured