# Page 3 | Brushfire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Brushfire the right Event Management solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154387/Brushfire/reviews --- Brushfire 4.7 (157) [View alternatives](https://www.capterra.com/p/154387/Brushfire/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Brushfire ## Showing most helpful reviews Showing 51-75 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Admin Assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy Implementation " December 17, 2019 5.0 The biggest reason we are using Brushfire is to help our event run more smoothly with less of our time spent on logistics. Since everything integrates so well, we are excited to be able to spend more time preparing for the event itself rather than ticketing, housing, etc. Pros Customer Service is top notch! They have been so helpful answering questions and helping us customize to our needs. We started with a free event to test it out and they quickly got everything setup and checked to make sure it was how we needed. I wasn’t expecting such great service for our free event. Cons It was a little bit clunky at first trying to navigate where everything is on the backend. There is a TON of features but it takes a bit of time to get up to speed where everything is and how to make it do what you want. There is also a cost aspect that was a little higher than what we had been using before but they give options on how you can cover this cost. Review Source Response from Brushfire Technology December 18, 2019 Thanks for the kind words! CL Christina L. She Rises Conference Director Religious Institutions Used the software for: 2+ years ### "We love Brushfire's customer service, and report features, interface isn't the easiest for customers" May 18, 2017 3.0 We used this for our women's conference in the Dolby for 3 yrs in a row and will be using it for our 4th year. Pros Customer Service, seat map ability, exporting reports is super easy, tracking promotional code usage Cons Using Promo codes isn't that easy and gets confused with access code for customers, which results in a lot of phone calls/ emails. Also it would be great if access code would take you right to which seats they actually open instead of still having to know the section and click on it after you've entered the access code. Review Source JK Jonathan K. Admin Assistant Non-Profit Organization Management Used the software for: 2+ years ### "I absolutely love Brushfire. The system is super easy to use and understand. " May 16, 2017 5.0 I have benefitted by reducing the time it takes for me to accomplish my tasks and updating registration information. I also save so much time with the reporting system. Pros I love the flexibility and all the options for setting up attendee registrations and event data. It makes things so easy. Cons The promo code system is a little bit constraining. I would like to be able to set a number to limit code uses. currently the date option to limit codes is good for most situations but this would be the main thing I would like fixed. Review Source SM Starla M. Administrative Specialist Religious Institutions Used the software for: 6-12 months ### "Brushfire is THE answer to your ticket management needs." December 17, 2019 5.0 The customer service is absolutely amazing. When emailing questions, response time is almost immediate and if you need to chat in person, that is an easy process as well. Pros Ease of use, exceptional support, and quick response time. Cons For choosing seats at banquet-style round tables, we were not able to use Brushfire because you could not choose a seat AT the table. You had to go to a different screen and choose a seat--with all the seats in a row. We would LOVE to see this feature added so that we can use Brushfire for all our needs. Reason for choosing Brushfire Ease of use, customer service, and cost (less than any other ticket management system). Review Source HE Hannah E. Associate Director Events Services Used the software for: 2+ years ### "We love Brushfire. They feel like family." May 24, 2017 5.0 Pros Customer service and adaptability are my favorite things about this software. Thank you for all you do to customize it. Cons Pulling reports feels confusing and hard. We had a hard time figuring out how many tickets were meal tickets versus tickets. Also, when I need data it's just hard to know which report presents it best. However, I'm not sure there is a better way. I just think it's sort of the way of the data reporting world. Review Source BG Beth G. Operations Director Religious Institutions Used the software for: Less than 6 months ### "Why we switched to Brushfire" December 17, 2019 5.0 The customer service has been excellent. Thank you, Johan! Pros The integration of registration form and payment platform was seamless. Cons We had to rely on someone else to set up the initial registration form, so the timing was a bit out of our hands. However, the response time has been extremely good. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Brushfire Price. Switched from [Formstack Forms](https://www.capterra.com/p/118892/Formstack/) We had lots of problems with the integration of the registration product and payment platform we used for a previous conference. Review Source Response from Brushfire Technology December 18, 2019 Beth, thank you for the kind words. Stay tuned for updates to the event setup process! AF Anna F. Coordinator Religious Institutions Used the software for: 2+ years ### "Highly Recommend! " March 1, 2023 5.0 Pros The support team at Brushfire is the best I've worked with. They are very responsive, helpful, and friendly. Having worked with other event platforms this makes a huge difference. Cons The custom forms and reports are super helpful, but it does take a bit of learning to figure out how to set them up to do what you need. Review Source Response from Brushfire Technology October 11, 2023 Thank you so much for your review! So glad you're enjoying getting to work with our Support Team. They're the best! :) We're always looking to improve, so thanks so much for the feedback! VR Verified Reviewer Abogado Judiciary Used the software for: I used a free trial ### "Mi experiencia en Brushfire" September 18, 2023 4.0 En general he tenido una buena experiencia ya que puedes gestionar eventos virtuales o presenciales, enviar invitaciones, recordatorios, gestionar el aforo y las entradas. Pros Me gusta que puedo crear y gestionar eventos virtuales o presenciales, enviar invitaciones, recordatorios, gestionar el aforo y las entradas. Cons Al inicio puede tomar algo de tiempo aprender a manejar el software. Review Source Response from Brushfire Technology October 11, 2023 Thank you so much for your kind words! We're so glad you're getting to enjoy the full range of what Brushfire can do. We appreciate you! VS Valerie S. Accounting Support/Purchasing Higher Education Used the software for: 2+ years ### "Brushfire has all of the qualities of a great software!" May 16, 2017 5.0 Offering more options to our customers with making online purchases. Also the ease of reporting for accounting purposes is excellent. Pros Great reports for our staff to give updates and great accounting reports! Customer Service has a fast response time! Brushfire is easy to use and to make changes. Cons Some visual designs for our customers are a little cumbersome - maybe less "clean" and simple than we would like, but overall very functional. Review Source LG Liv G. Conference Registrations Manager Used the software for: 1-2 years ### "Next level features and service!" September 18, 2017 5.0 Pros Brushfire took what was many complex processes for our team and were able to simplify them into an admin/user-friendly and flexible setup. We are able to adjust and manipulate events and data as required and the web-based nature of this software makes it accessible anywhere (including your phone!). The Brushfire team are outstanding in their commitment to our organisation winning and moving forward at every stage of the process and provide continual support especially when implementing new features or developing function areas. Review Source SP Steve P. IT Manager Religious Institutions Used the software for: 2+ years ### "Feature Rich and Powerful" December 17, 2019 5.0 Our online event registrations and ticket sales have greatly increased since using Brushfire. The "customers" tell us how easy it is to use. Pros This system presents a beautiful UI for people registering/purchasing tickets. Free events are free to use. We only pay if we are charging for an event. The features are extremely rich. Easily upsell related merchandise or other events. Customer service is 5 star. Don't have time to set up an event or have an event with advanced needs? No problem. Send the information to customer service, and they will set up the event for you. It has an robust API that integrates well with our Church Management System. Cons Because it is so robust and powerful, setting up an event is not the easiest task. This is where the 5 star customer service makes up for it. They will set up any event for you. Review Source Response from Brushfire Technology December 18, 2019 Thank you, Steve! Stay tuned for a new setup process coming next quarter! BH Brandon H. Youth Pastor Religious Institutions Used the software for: 6-12 months ### "Easy Event Registration" April 30, 2020 5.0 We use Brushfire for all of our camps, retreats, and other events with costs associated. Pros Brushfire makes it extremely easy for people to register for events as well as manage those registrations and communicate with registrants. Cons Setting up registrations is deep and can be complicated with a pretty steep learning curve. However, there is excellent customer support that can help users through the process. Review Source Response from Brushfire Technology May 1, 2020 Thanks for the kind words! We're looking forward to partnering with you and all of your events! Jami B. Associate Pastor Religious Institutions Used the software for: 2+ years ### "BrushFire Review" October 16, 2018 3.0 Pros the ability to add purchases to my Apple Wallet. Cons Some of the conferences I have attended we had issues getting all the info we needed. Review Source Brant L. Executive Director Religious Institutions Used the software for: Less than 6 months ### "Happy customer" June 19, 2020 5.0 Very pleased. Our organization uses Brushfire for our live streaming player and our ticketing provider. Pros I like the ease of use on the user experience end. Customer support from the Brushfire team is outstanding! Cons Overall very satisfied and it meets our needs. Reason for choosing Brushfire use of seat selection, QR code scanning, customer support Review Source Response from Brushfire Technology January 11, 2021 Brant, we're glad you've enjoyed Brushfire and that the platform meets your needs! We look forward to our future events together. KG Karina G. LPC Non-Profit Organization Management Used the software for: 2+ years ### "Great For Event Registrations!" September 18, 2019 5.0 Pros I like that different unrelated events are all accessible on one site. If I register for a training with my job, a church event, and concert, all unrelated events, they all show up in one spot so that I can keep up with dates, registration, tickets, etc. I like when events offer Brushfire as a way to register. It makes it simple! Cons I do not have any dislikes for Brushfire. It has worked very well for me thus far. Review Source Response from Brushfire Technology September 19, 2019 Thank you for the review! As Karina said, we can handle all types of events. JAMIE B. PROJECT COORDINATOR Construction Used the software for: 2+ years ### "BRUSHFIRE I'm a Blaze" October 3, 2018 5.0 Pros such a great platform and easy to use. love this software I've booked many events using it from church conferences to seminars Cons when i have used it, as much as i love it, i haven't been able to re-direct to the "host" main website by clicking the logo. ex. registering for a conference and then wanting to go to the host organizations main website i have to open a new tab. Review Source KM Kim M. Women's Pastor Religious Institutions Used the software for: 2+ years ### "Brushfire has made all my event management needs extremely simple!" May 22, 2017 5.0 Increased ticket sales and excellent event management capabilities. Pros The Brushfire support team is extremely helpful and quick to respond. It has also helped increase ticket sales and is very easy to use. Very reasonably priced for the services offered. Review Source BM Bobbie M. Business Developement Used the software for: 2+ years ### "Great! " May 22, 2017 4.0 Pros Ease of user usage! Getting events set up has also been great. We enjoy that there are several customizable options. Cons Security rights are not specific enough. We would like select which users have specific financial rights. Review Source TC Theresa C. Communications Director Religious Institutions Used the software for: 6-12 months ### "Excellent customer service" March 29, 2021 4.0 I like the product and have had little trouble navigating the system. However, I am most impressed with the customer service. They are always quick to respond and solve problems. I have not had an instance where I felt our needs were not important. Pros The ease of duplicating events and setting up report subscriptions. Cons I wish the report subscriptions would duplicate with the event. Review Source CB Chandler B. Executive Director Religious Institutions Used the software for: 2+ years ### "Friendly. Allowed customization and always willing to work with us on new ideas or features. " May 16, 2017 5.0 Pros Customization. Easy to get a hold of for problems. Love the staff. Great for multiple types of events. Cons The aesthetics. I wish it was cleaner and maybe more modern feeling. Sometimes feels a little outdated. Review Source DS Debi S. Admin Ass't - Music Religious Institutions Used the software for: 2+ years ### "Best people to work with; simple to learn program" May 16, 2017 5.0 We are able to encourage our congregation to purchase online which helps alleviate the crowd situation. Pros Very easy to learn and I'm NOT a computer person. I learn as I go! Every time we use it there are upgrades that improve the process but it is still a simple process to learn and pass on to other users. I love being able to find customer/purchase info. Many ministries use Brushfire on our campus and seem very happy with it. Cons Sometimes the process seems slow because of the many pages. We typically have a crowd of people to serve at one time so it would be great if it wasn't such a long process. Review Source RB Rachel B. Conference Coordinator Religious Institutions Used the software for: 2+ years ### "I love brushfire and the people behind the software, its been a helpful tool to help me do ministry." May 25, 2017 5.0 Pros I like that the software has customization to it that allows you to modify things so easily and quickly. It is a great tool to bring clear communication to your attendees pre during and post an event. The report features and tracking from years past is helpful. I've used many registration softwares and brushfire has hands down always been my favorite. Cons The one thing that as a new user that I didn't like much was how many things you have to click on to get somewhere. And that there is a lot of ways you can get to the same thing. It was a lot before I knew how to get around. Review Source Brandon S. Graphic Web Designer Religious Institutions Used the software for: 1-2 years ### "A solid option for event management!" May 17, 2019 4.0 It's been helpful ever since we switched to Brushfire! I would recommend this to any medium to large church for simple event registration. Pros Brushfire does what you would expect — making event registration and management a breeze. Being a part of a large church organization, Brushfire is tailored to help make our conferences and events go smoothly. Cons There are some minor usability issues, such as understanding what an "Area" is, and how to edit the headers of events. Otherwise, a solid product. Review Source MB Marlon B. Tech Admin Non-Profit Organization Management Used the software for: 6-12 months ### "Great Customer Service" August 2, 2022 5.0 My overall experience with Brushfire was great! What made that possible was the great customer service that was provided to me by \[SENSITIVE CONTENT\] . His patience and the way he made himself available to ensure our experience was excellent was commendable. Pros What I liked most about the software is it allows the ability for the platform to be set up in a way that would work for the attended audience. Cons What I like least about the software is not having the ability to put pre-recorded videos in a particular order. Review Source JC Jan C. Business Manager Music Used the software for: 2+ years ### "Great service" December 6, 2016 5.0 Brushfire staff are always very helpful. We often have to implement an event with short notice. They respond in a timely manner and always come through for us. Pros Easy to use, very flexible to accommodate almost any event Review Source Similar Products Featured