# Page 4 | Brushfire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Brushfire the right Event Management solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154387/Brushfire/reviews --- Brushfire 4.7 (157) [View alternatives](https://www.capterra.com/p/154387/Brushfire/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Brushfire ## Showing most helpful reviews Showing 76-100 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LM Lori M. Finance Director Non-Profit Organization Management Used the software for: 2+ years ### "Brushfire Software" January 9, 2019 4.0 Pros We use Brushfire for ticketing for a number of events every year. The software is easy to set up and use. The fees are more reasonable than some other options that we looked at. It's very customizable to different events, different venues and different prices or add-on's within an event. We have utilized the coupon codes for special offers and I the reports are helpful for tracking income, attendees and for making settlement on shows that are based on doors sales or percentages of door sales. We also use the Brushfire app to "check in" people to an event, using mobile phones or ipads. Cons It would be helpful for the email confirmations you receive to include the event name along with the event number. Review Source BD Brent D. Worship Pastor Non-Profit Organization Management Used the software for: 1-2 years ### "Awesom, easy, and perfectly suited to our needs!" May 25, 2017 5.0 We used to do ticket sales on our own or through a local company - Brushfire is so much more professional, easy, and brings results. Pros The system, process, and support are second to none. We sold 25,000 tickets with ease. Will never use anyone or anything else. Cons A small learning curve for new users, however, tech support is available and goes above and beyond. Review Source SC Steve C. Events Manager Events Services Used the software for: 2+ years ### "Brushfire Ticketing" December 17, 2019 5.0 Excellent service Pros Excellent customer support. Every time we call or email with a questions. Brushfire is on it! We sell or distribute over 40,000 tickets for our Singing Christmas Tree and we're very pleased with Brushfire. Cons it's all good Review Source Response from Brushfire Technology December 18, 2019 Thanks for the review, Steve! Merry Christmas! TB Tommie B. Office Manager, Music Ministry Used the software for: 2+ years ### "Exemplary service since 2005/2006" November 30, 2016 5.0 Our experience with this online ticketing service has been fantastic in every aspect. We have used this service every year for our major Christmas productions (2-3 shows). Response time to any requests for additional support or customization for our event needs is always immediate. They are exceptional in every way and we will continue to use this service for all our online ticketing needs, and will continue to encourage others in our organization to do so. Impossible to imagine another ticketing company providing the quality of product and service that Brushfire does. Pros Ease of use. Appealing and clear presentation. Service support is EXCEPTIONAL. Cons Nothing comes to mind. Review Source JJ Jan J. community relations Medical Practice Used the software for: 1-2 years ### "Need easy event management?" March 31, 2021 5.0 I needed something to manage our annual banquet for our non-profit Pregnancy Clinic. I needed to have a pay portal for dinner tickets and a way to send out invites with an easy click sign in. Sign in was amazing! so easy! The data at the end was super useful as well. Pros I love how accessible the tech support is. They're only an email or phone call away. They walked me through anything I wasn't clear about. I also like that they are faith based. Cons I tried to set up group tables and there were some glitches with that. I think I have it squared away for the next time Review Source CC Christine C. Public Relations Account Manager Public Relations and Communications Used the software for: 2+ years ### "Very helpful in navigating our specific needs for an event. " May 16, 2017 5.0 Ease and convenience! It's nice to have all the information in one spot and where we can email those who have registered. Pros I like that is has capabilities beyond just tickets like email, a database, customizable fields. I like that we can set up a customized form for people to fill out for our specific events. It is really nice to have the scanning technology for checking people in! Cons It would be helpful to have a record of which emails were sent (like a distribution report) to verify the email addresses. Review Source CT Chris T. Registration Coordinator Events Services Used the software for: 2+ years ### "Perfect solution for our needs!" May 23, 2017 5.0 Pros Immediate customer service! Every question is resolved within minutes. We love the support from Brushfire. Review Source JF Jeffrey F. Secretary And everything else Non-Profit Organization Management Used the software for: Less than 6 months ### "Just flat out Awesome Sofware and Support" December 17, 2019 5.0 BrushFire is very easy to use and Setup they Helped me create out event in No time Flat. There Support People are just awesome and very helpful Pros I like the Ease of setup and Reporting. the Customer support is Outstanding Cons The Groups Function Needs to Be 1 and above not 2 The Documents could use a refresher Alternatives considered [Evite](https://www.capterra.com/p/164166/Evite/) Reason for choosing Brushfire The Fees and there a trusted Christian Resource, Review Source Response from Brushfire Technology December 18, 2019 Jeffrey, thank you! Updates are coming soon! KH Katherine H. Event Coordinator Religious Institutions Used the software for: 1-2 years ### "I've used Brushfire several times to manage large events with different moving dynamics. " May 16, 2017 5.0 This software has been invaluable in managing attendance and all aspects of our events. The major benefits have been reporting, tracking attendance and financials, sending communication to attendees, etc. Pros The versatility and functionality of the software are unparalleled in the event field! You can make it do almost anything that you want. I've managed volunteers, multiple breakout groups, lunches, everything pertaining to my event through Brushfire - AND it allows me to pull data and reports on all of those functions. I've never seen anything like it. The support team and customer service have always been so prompt and helpful that I literally can't complain. Review Source MM Mary M. Director of Operations Financial Services Used the software for: 2+ years ### "Blessings Brushfire for All!" December 18, 2019 5.0 Always available for excellent Customer Service no matter, if it’s on the phone or the website. Pros Not sure what I like best, so here are a few things: great website, lots of options, excellent service & website and G-dly owners Gateway people! Cons There is not anything I did not like Brushfire website! Review Source MB Matthew B. Equipping and Discipleship Director Philanthropy Used the software for: 1-2 years ### "So easy to use and easy to issue refunds and manage details" March 29, 2018 5.0 Pros We have appreciated using Brushfire for concerts, large recitals and other events. It has allowed a streamlined process to manage guests. On the rare refund times it is such a simple process our volunteers can do it very quickly keeping customer service complaints from being an issue. Cons We haven't had any issues with the software at all. It meets all our needs and the customer service has been great. Highly recommend! Review Source GR Garrett R. Awaken Conference Director Religious Institutions Used the software for: 2+ years ### "Outstanding Technical Support" January 3, 2019 5.0 Pros The team at Brushfire is incredibly responsive (and always has been). My organization has worked with them several times in the past, but recently my team needed some intense customization done for a project and the Brushfire team knocked it out of the park. We needed their help and they came through. Can't say enough about their development team or their company...you need Brushfire in your corner! Cons There is nothing to dislike. Read on, reader. Review Source RL Ruth L. Box Office Director/Volunteer Fine Art Used the software for: 1-2 years ### "Easy to use, does everything we need to manage our theatre events" December 30, 2018 5.0 Pros I am the parent volunteer running the box office for our high school's School of the Arts. We produce events large and small. It is easy to set up events, promotional codes, ticket types -- everything we need. Reporting is great. Most importantly, the support provided by the BF team is absolutely excellent. If I send a question in, they respond promptly! I'm an IT professional for my "day job" -- I wish all of my vendors worked like Brushfire does! Cons It took a bit to learn all of the functionality, but even that was made easy by the excellent online help. Review Source MS Marissa S. Production Supervisor Individual & Family Services Used the software for: 1-2 years ### "Easy to Use! Fast and secure!" April 2, 2020 5.0 A lot of programs, conferences, and concerts use Brushfire. Having the account, I don’t have to retype my information it. Great asset! Pros Having an account allows you to easily put chi see through this. I’ve purchased tickets many times and it will add to your calendar so that you don’t forget a date! Cons I haven’t had any problems while using this software. It’s been easy to use and nothing that I’ve come across yet. Review Source RL Rob L. Director of Media & Technology Religious Institutions Used the software for: 2+ years ### "Ticketing for our events used to be a major stresser, Brushfire is the answer to relieve the stress" May 22, 2017 5.0 we have the ticketing process completely taken care of and do not have to worry about it for our events that require tickets Pros The is all inclusive from start to finish and takes care of your ticketing needs from the beginning of the process all the way to check in Cons the mobile experience needs to be a little more user-friendly as well as it would be nice to be able to see what is available in the diagram you send (make the diagram dynamic). Review Source JE Jan E. Bookkeeper Religious Institutions Used the software for: 2+ years ### "It worked fine for online registration. " May 25, 2017 3.0 Allowing us to have online registering. Pros What I like most that the checks came in once a month. It worked well for those that like online registering. Cons What I liked least about your product was that it charged a $5 transaction fee to every person and little ability to have people pay on site with cash. Not everyone can afford camps and your program made it that much harder for them Review Source KV Kourtney V. Conference Director Events Services Used the software for: 6-12 months ### "Have An Event? Brushfire IS the BEST Option" March 12, 2020 5.0 Brushfire has the most helpful staff. We had an amazing experience using this software. We have used other software like eventbrite and we had SUCH a better experience with Brushfire. They are affordable, helpful, and the sotfware is great. Pros Easy to use . Functionality is amazing! Cons At times it ran a little slow, but nothing too inconvenient Review Source CP Carolyn P. Professor of English Higher Education Used the software for: Less than 6 months ### "Thanks, Brushfire!" September 21, 2021 5.0 Pros With such great technical support from Brushfire, I was able to learn to use the system easily--which is saying a lot for someone who has little interest in technology. I really appreciated the reports feature and the ability to manipulate attendees. Excellent customer service, as well. Thank you! Cons I can't think of anything--seriously. But thanks for asking. Review Source CO Cristy O. Events Co-ordinator Religious Institutions Used the software for: 6-12 months ### "Great support and streamlined processes" October 3, 2017 5.0 Streamlined registration process, easy access to information. Pros The program is easily adaptable and very user friendly, they really have thought of everything! The support team were very accessible and prompt with replies. Cons Having to use a payment gateway, it is an added cost and another step in the reconciliation process. Review Source AG Amanda G. Event Coordinator Philanthropy Used the software for: 2+ years ### "Brushfire has the best customer service team I've ever encountered. Ever. " May 17, 2017 5.0 It makes registering people for events so easy. Plus, I can capture all the data I want (in order to take over the world mwhahahahaha! Just kidding, but really). Pros I like that it's user friendly--I can easily make changes that are updated immediately, and I don't have to wait for someone to do some HTML magic behind the scenes. Cons I think the only con I can think of is all my software doesn't work as well as Brushfire. Review Source TB Tiffany B. IT Support Specialist Non-Profit Organization Management Used the software for: 2+ years ### "We have used Brushfire for events for a while, and it is very easy to use, and the support is great!" April 10, 2018 5.0 This was a ticketing system that is easy to use and very cost-efficient. We can set up an event very quickly. Pros The customer service at Brushfire is top notch. They answer your questions very quickly! Great people to work with! Cons Finding where information is located can be confusing at times. You can find what you need, but you have to sometimes keep clicking items until you get there. Review Source JV Jessica V. Owner and Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "A great integration with Square" December 17, 2019 5.0 Pros We have been using Square payments for a while before we started using Brushfire. It’s been such an easy addition to our business that I would highly recommend. Cons That payment isn’t taken automatically from tickets to Brushfire Review Source Response from Brushfire Technology December 18, 2019 Thank you, Jessica! JS Joshua S. Pastor Used the software for: 1-2 years ### "Awesome " May 16, 2017 5.0 Pros Love it the best product we use I love everything about it. Do not change anything. Don't waste your time it's awesome! Review Source CW Crisman W. DM Director Used the software for: 6-12 months ### "Literally the best ever!" May 25, 2017 5.0 Pros The customer service and the price is the best! I am always able to speedy response with a clear answer! Cons I dont like that I had to sign up for a different payment gateway than we already had. I would rather just link my regular PayPal instead of having to use Stripe Review Source VR Verified Reviewer Asesor Higher Education Used the software for: Less than 6 months ### "Mi opinión sobre Brushfire" September 19, 2023 5.0 Brushfire es muy buena herramienta puedes gestionar y analizar eventos virtuales o presenciales Pros Lo que me ha gustado de la herramienta es que permite crear, gestionar y analizar eventos virtuales o presenciales Cons Está muy bien no he encontrado todavía algo que no me guste. Review Source Response from Brushfire Technology October 11, 2023 Thank you so much for taking the time to review Brushfire! We're so glad to hear your experience has been exceptional! 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