# Page 5 | Brushfire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Brushfire the right Event Management solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154387/Brushfire/reviews --- Brushfire 4.7 (157) [View alternatives](https://www.capterra.com/p/154387/Brushfire/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Brushfire ## Showing most helpful reviews Showing 101-125 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MV Mindy V. Office Manager Used the software for: 2+ years ### "We have enjoyed working with Brushfire for the past few years" May 16, 2017 5.0 Ease in ticket sales for our annual show Pros The site has a clear interface; we like the options of choose your own seats or best available; the site is easy to use; prompt and friendly customer service. Cons Tickets are held in the cart for up to 30 minutes. This may be convenient for some, but holds seats "hostage" that may not end up being purchased. Review Source LO Lance O. Director of Communications Higher Education Used the software for: 2+ years ### "We love brushfire. Its been a good overall tool for our needs. " May 22, 2017 4.0 Easy of use, saves us time and money. Pros The ability to copy events! This makes our jobs so much easier -- and saves us valuable time when we do the same events YOY. Cons Sometimes the layout of content and where to make edits is confusing. There might be a more intuitive layout option. Review Source SR Sherry R. Producer Performing Arts Used the software for: 2+ years ### "We've been using Brushfire for 6 years and I've never considered going anywhere else." May 16, 2017 5.0 This software enables us to cost-effectively sell tickets to our shows while utilizing minimal staff. Pros The software is very user-friendly and I was able to jump right in and use it with little training. We are a volunteer non-profit and it's been very easy to train others to sell tickets. Customer service has always been available to assist in any problems that we've had. Cons I hate to mention this as a negative because I have not asked the Brushfire team, but I'm hoping there is a credit card swiping option. We usually just manually enter credit cards, but that process tends to be a little slow when you have a line of customers. Review Source CV Cassandra V. Executive Assistant E625 Non-Profit Organization Management Used the software for: 6-12 months ### "I am using Brushfire for the ministry that I work and It is easy to use" May 17, 2017 5.0 Pros That is easy to customize each event. Also that the price is very good in comparation with Eventbrite. Cons The Spanish translations is weak and incorrect for many concepts. This is causing confusion on our attendees. Review Source DM David M. Director Religious Institutions Used the software for: 2+ years ### "Brushfire has made the online registration process so easy!" May 30, 2017 5.0 It helps me with the different events I need registration. Both large and small. Pros They are so quick to do anything you need. They even help you understand the whole process and all they can do for you. Cons If I have to import the data to put into a document it is a little time consuming but that is very minor. Review Source SC Sheree C. Women’s Hub Leader Religious Institutions Used the software for: 6-12 months ### "Worth it! " October 23, 2018 5.0 The customer service is what sets BF a part from other software programs. Our organization had lots of questions during the set-up/registration process. Each one of our questions was answered in a timely fashion. The customer service is the number one reason we chose BF! Pros We have the ability to edit tickets, issue refunds and change information. The best advantage of the software is that attendants have the capability to resend misplaced tickets, change names and forward tickets as gifts. Cons When we used the service we did not have the ability to utilize the app for registration. Recently, BF change things! We can now utilize the app for registration. Review Source Josh S. Media and Communications Minister Religious Institutions Used the software for: Less than 6 months ### "A must have if selling and organizing tickets to an event." February 1, 2019 4.0 If you need to keep an event organized and sell tickets or seats then Brushfire is an excellent option. You can keep on top of sales and communication to create an environment of success for your event. Pros Brushfire allows you to have an event and then sell tickets and then keep all of that information organized for the event. Pros: -selling of tickets -event branding -assigned seating -email marketing communication -track attendance -mobile and desktop flexibility Cons All great things come with a cost. For Brushfire you have to weight if the event is going to be successful. If you are able to charge enough per ticket for them to get their cut then this is a great investment towards your event. Review Source JW Justin W. Event Manager Religious Institutions Used the software for: 1-2 years ### "I used Brushfire for a few large events that I was coordinating (conferences, seminars). " May 22, 2017 4.0 Great registration format for my events. Pros It accomplished everything that I needed it to do to get people registered as individuals, and also as larger groups with different discounts and levels of registration. Cons I wish I had more control over establishing groups and details about registration without going through Brushfire's support team. However, their team always emailed me back very quickly and did everything I asked. Review Source TA Tommie A. District Youth Director Religious Institutions Used the software for: 1-2 years ### "Great Value, Customer Service, and Technology. I'd highly recommend Brushfire." May 23, 2017 5.0 online vs. paper/mail in registrations ... no brainer! Pros We love the ease and highly customizable software. It's very easy to use and post new events. The staff is very quick to respond and helpful. Cons Since we have two groups under the same account, the billing details can be a bit muddy. Also, the defaults reports always include all the events. It would be nice to not have to 'de-select' all the events all the time. Review Source AA Annie A. Director Used the software for: 2+ years ### " I have great confidence in the Brushfire team!" May 16, 2017 4.0 Pros Table reservations and reports that can be generated and manipulated for different purposes are the feature I like best. Cons Sometimes errors can't be corrected as I experienced this year - a previous year photo continues to pop up - confusing people. Review Source KJ Karen J. Executive Director Used the software for: 2+ years ### "Brushfire makes event planning and ticket sales so much easier for those of us wearing many hats! " May 16, 2017 5.0 Tracking ticket sales. Pros Brushfire provides a seating chart so people can select their seats. It gives a very professional appearance to our event - as it should be! They are very helpful and quick to respond to any questions or requests that we have. Review Source SW Stephanie W. admin Used the software for: 2+ years ### "I love using Brushfire for all of our events! They are super great to work with and very quick!" May 31, 2017 5.0 Pros I love that the Customer Service is so fast to help! They are always willing to do whatever it takes to make our event page great! Cons The button for customers to print our their ticket could be a little bigger. I think that some people miss it. Review Source AF Alexa F. Welcome Team Director Religious Institutions Used the software for: Less than 6 months ### "AMAZING Customer Service!" March 23, 2021 4.0 Pros As an organization we are always trying to find ways to trouble-shoot, optimize, and forecast possible challenges before they occur. Brushfire's Customer Service is ALWAYS so helpful in helping us navigate possible outcomes while also providing more options for how to make the system work best. We are really thankful for all of their support and how willing they are to take time to listen and guide us. Cons Some of the backend is a little challenging to understand and learn. For example the individual seating layout provides checkboxes for rows that aren't actually available. It could be tough from a user perspective to understand what's "in use" and what's not. Review Source JF Jamie F. Worship Assistsnt Used the software for: 2+ years ### "The personal care displayed by the team is amazing! " May 16, 2017 4.0 Pros Love the ease of use! There are so many reports that allow for great functionality and marketing opportunity ! Cons The website can tend to run a little slow. The reports are great, they can just take a while to load... and slows the site down. Review Source MN Mwaka N. IT Admin Religious Institutions Used the software for: 6-12 months ### "Great Software " December 17, 2019 5.0 Pros All the features we needed for our events where there. Check-ins, name badge printing, online payments etc and the customer service was very helpful. Cons Well, there is no payment integration with our local banking system here in Africa. Had to find an American bank account Review Source Response from Brushfire Technology December 18, 2019 Mwaka, thanks for the kind words! JB Jessica B. Office Manager/Registration Director Non-Profit Organization Management Used the software for: 1-2 years ### "Customer service IT are so quick and helpful. The front end interface is simple yet effective" May 25, 2017 4.0 Speeds up check in process, makes data input more effective and streamlined Pros Scanning function for front end and sales Flexibility to add questions and gather information desired. Customer service is fast and very helpful Cons Limited integration into F1 and prior to updates caused issues on database end. Integrating payment function with registration is a struggle. Review Source SB Sonia B. ADMIN Events Services Used the software for: 1-2 years ### "a great way to help " June 23, 2021 5.0 Pros The ease to customise the product with our needs. Cons We would have loved to have an automatic system when it comes to waiting list when registering a ticket. Review Source YY Young Y. US Midwest Assessment Coordinator Used the software for: 1-2 years ### "Very easy to use and robust system/program." May 22, 2017 4.0 Pros Versatile options for running our event registration and ticketing. I like how the customer support is also very friendly and actually helpful (compared to many other companies). Cons The UI looks outdated and bleak and not as "modern". Some of the functionalities of it were tricky to navigate and maneuver through from the get go. Perhaps the UI and easy navigation go hand-in-hand? Review Source GS Glenn S. Director Non-Profit Organization Management Used the software for: 6-12 months ### "Adding technology to old industry " December 24, 2019 4.0 off the charts - exceptional \*\*\*\*\* customer service and reply time Keep up the good work Pros the amount of options available for creating an event Cons confusing to find the reports that I am looking for. it doesn't seem to be too user friendly to build an event Reason for choosing Brushfire character and commitment to excellence Review Source VC Vicki C. Business Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Customer support responded via email very quickly and with clarity " May 23, 2017 5.0 Great Graphics and it is easy for those signing up for an event to do so. Pros User friendly for the people signing up for the event and the help in the software itself is very useful for such a complete program Cons Can't always find the reports we need easily and the directions to get help within the software are sometime not easy to find. Review Source Charitha M. Special Projects Coordinator Higher Education Used the software for: Less than 6 months ### "A Great system For Events" June 11, 2020 4.0 We use this as a ticketing and attendee data management suite that is integrated with our database Pros With many events we've held so far this software helped us to streamline ticketing and integration and summarizing data of attendees with our existing database where we can add new records with ease and make event planning and maintenance of records a hassle free exercise. Cons Comparatively expensive with respect to similar services and certain functions are unavailable for free events. Other than that not much to dislike about Review Source Response from Brushfire Technology January 11, 2021 We're glad the platform is meeting your needs and the integrations are working well for you! BC Beth C. Admin Assistant Events Services Used the software for: Less than 6 months ### "Excellent Customer Service!" January 16, 2019 5.0 Brushfire has been incredible! It is our first time to use a website like this, so we had many questions... Brushfire has been quick to answer them all. They have the BEST customer service I have seen in a really long time! I am so grateful for them! They have been a godsend for this conference and have been the easiest of all companies to deal with! Thanks so much Brushfire! Pros I love the ease of use and the quick and easy accessibility of the customer service department if there are any issues! Cons I can't really say there are any cons. Review Source JH Judy H. Account Manager Non-Profit Organization Management Used the software for: 2+ years ### " Excellent program" May 25, 2017 5.0 Pros It is very easy to program and easy for users that register with the program. I love all the features and ways you can customize your program. Review Source BR Brandon R. Media/Communications Director Religious Institutions Used the software for: Less than 6 months ### "Thankful for Brushfire" November 19, 2019 5.0 Thankful for the customer service and how easy the software is to use. Pros Brushfire is so easy to use. We've had great success using the software. Cons I've not run into any problems! It's such an easy software to use. Review Source Response from Brushfire Technology December 18, 2019 Thanks for the great review, Brandon! We're glad you've enjoyed Brushfire. wR walter R. Asso. pastor Religious Institutions Used the software for: 2+ years ### "Speed of service" December 11, 2018 5.0 Managing the details of the attendees has become way easier and labor saving Pros How quickly a registration page can be created Cons Nothing wrong. Everything was great. great product Review Source Similar Products Featured