# Page 6 | Brushfire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Brushfire the right Event Management solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154387/Brushfire/reviews --- Brushfire 4.7 (157) [View alternatives](https://www.capterra.com/p/154387/Brushfire/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Brushfire ## Showing most helpful reviews Showing 126-150 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NW Natalie W. Next Gen Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Incredible customer service " December 17, 2019 5.0 I have been blown away with the customer service! It is a major selling point for us and why I’ve been recommending it to others! People respond quickly, help as much as possible, and also walk step by step with us. Pros We were looking for a software that allowed different groups to register together. And finally found it in Brushfire! Cons Some of the functionality doesn’t fit perfect with camps, as it mostly works for conferences/concerts. I wish there were a way to customize some of the buttons a bit more. Reason for choosing Brushfire Referrals from colleagues Review Source Response from Brushfire Technology December 18, 2019 Natalie, thank you for the review! Sorry, the functionally doesn't work well with your camp. Updates are coming soon! TO Tarra O. Associate director of events Used the software for: 1-2 years ### "Very good! " May 16, 2017 4.0 Pros Custom features are really great. The best that we have used. Love the ease of web access. The support offered is very good. Cons Pricing is too high when you have mulitiple events every year it gets very expensive. Would love to have a discount for multiple events . Review Source MP Marina P. administrator Non-Profit Organization Management Used the software for: 6-12 months ### "We use Brushfire for our conferences and small events in Europe" May 25, 2017 4.0 Efficient communication, reasonable prices and friendly service Pros It\`s very clear and user-friendly, the communication with the support team is always efficient and fast; the correlation of value and costs are extraordinary, the only one in the market. there are no other equivalent in the market as far as we see Cons it\`s difficult to name the features we don\`t like; may be we would like to see some more features for bigger international events with various means of payment Review Source PD Phil D. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Great event tool" May 22, 2017 4.0 Pros It has so many options and features. It gives you quite a bit of flexibility in how you can use it. Great value for the $ Cons You cannot do everything on your own, it takes some work back and forth with the company to get things setup. A cleaner user interface would make this better. Review Source Tony R. CEO Hospitality Used the software for: Less than 6 months ### "Great Service and support!" September 17, 2019 5.0 Pros Brushfire was great to work with on our first ticketed event! They made the process super easy and run smoothly. Cons I didn't have anything that I didn't like. Review Source Response from Brushfire Technology September 18, 2019 Tony, thank you for the kind words! BG Britni G. VIVE Oakland Campus Director Used the software for: Less than 6 months ### "Brushfire has been very user friendly!" May 22, 2017 5.0 Pros The responsiveness of the staff to help us execute our registration vision! We love that everyone is eager to help us create the best platform for our registration. Cons This is not anyone's fault but it's been hard to have a time difference as when we might message something urgent at the end of our day (west coast) we don't hear back until the following. Uncontrollable. Review Source AC Amina C. Senior Pastor Religious Institutions Used the software for: 2+ years ### "Great for business." December 17, 2019 5.0 Good experience! Good for businesses! Pros The website is clear and easy to understand. Cons The print is very small when using a cellphone. Review Source Response from Brushfire Technology December 18, 2019 Amina, thank you for the kind words! We're sorry the print is small on the phone, that's something we'll take a look at. TP Tim P. Creative Pastor Used the software for: 6-12 months ### "Brushfire has made our ticketing process real easy with full integration into our existing website." May 18, 2017 5.0 Pros The backend is real powerful with a bunch of customizations, options, and reporting. The end user experience is our biggest positive as we had little to no complaints or problems with over 2000 tickets sold... It is easy and quick which is big. The tickets are emailed as a PDF and was customized to the event and looked very professional. Customer Support is very quick and helped with any issues we had. Cons Even though there are plenty of customizations available on the back end, it does not seem as user friendly especially on the ticket design and page layout. We would like to be able to create events instantly without interaction with the staff and wish there was more payment gateway options. Review Source ZS Zeb S. Creative Director Religious Institutions Used the software for: 1-2 years ### "Great company! They value their customers and have championed he best bang for your buck. " May 22, 2017 5.0 Pros The flexibility of the organization, customer service is easy to get a hold of. The ability to add additional users with different permissions. Cons The user experience could be improved. The interface has room be more modern, intuitive, and simple. Review Source SK Samantha K. Event Coordinator Used the software for: Less than 6 months ### "amazing software, user friendly and excellent customer service!" May 24, 2018 5.0 Pros \- Very customizable (for example: plug and play reports, multiple registration paths etc.) - User friendly for customers - Option to add customer call centre - Fees are very reasonable - do not have to pay for free registrations Cons \- Limited options for e-marketing - App is not developed yet - Does not have the ability to automate waitlists Review Source LV Laurie V. Registration chair-senior party Primary/Secondary Education Used the software for: Less than 6 months ### "Senior All Night Party 2020" December 17, 2019 5.0 Excellent customer service!! Excellent product. Pros I was able select any category I wanted to use and track as we register 350 students for their end of high school party. Additionally, my team receives weekly updates on the number of registrants, as well as their data. Cons I am not especially tech oriented. While I know Brushfire is user friendly, I found it easiest to reach out to \[SENSITIVE CONTENT HIDDEN\] to help me with my issues : ) Reason for choosing Brushfire NA Review Source Response from Brushfire Technology December 18, 2019 Laurie, glad we could help with any "issues"! AP Alexia P. Events Director Religious Institutions Used the software for: 1-2 years ### "Brushfire Review" October 16, 2019 5.0 Pros Easily customizable for our event. Ability to include add-ons and attendee questions a plus. Ability to email attendees + check in using the same software. Cons Reports are not easily created or reviewed. Review Source Response from Brushfire Technology December 18, 2019 Alexia, we're glad you were able to easily customize your event! Also, we're excited to say that reports will be completely updated in 2020! MP Michael P. Communications Fund-Raising Used the software for: 1-2 years ### "My experience has beeen great so far. Love the functionality of Brushfire. " May 16, 2017 5.0 Sales for our events is the biggest benefit. Plus the ability to capture user info. Pros Functionality, ability to customize to my specific preferences for each ticket type has Beene huge. Also the ability to customize the content to add videos and our own images for various devices is great. Cons Can't group fields together so I could delete or duplicate sections. Buyer fields don't have the same functionality as Attendee fields, like the ability to hide fields based upon ticket type. Review Source KI Kim I. Next Steps Director Religious Institutions Used the software for: Less than 6 months ### "Incredible customer service" December 17, 2020 5.0 Customer service is incredible and very helpful. Their response to questions is immediate and they are willing to help set up anything that we need assistance with. Pros Brushfire is easy to use and has many capabilities. Cons It was a little difficult to initially set up events but Brushfire customer service responded immediately to any difficulties we had. Review Source Response from Brushfire Technology January 11, 2021 Kim, Thank you so much for the kind words! We're glad that our team was able to respond right away and get your event live! KM Karen M. Founder Events Services Used the software for: 1-2 years ### "Been a very productive pleasant and efficient experience! I love the platform." May 16, 2017 5.0 Saved me an incredible amount of time. Pros The look and overfeel of the site is amazing! I love the customization. The platform is easy to navigate. Review Source BA Brent A. Owner Entertainment Used the software for: 6-12 months ### "Easy to set-up, easy to manage" December 28, 2019 4.0 Very easy to navigate overall and users reported a very easy experience as well. Pros Customizing an event and being able to easily post the link and have people sign up. The customer service was also very quick, helpful, and easy to interact with. Cons Had a bit of difficulty editing a page to include a different picture. Once I asked customer service and familiarized myself with the software more, no more issues. Review Source JO Jana O. Creative Designer Religious Institutions Used the software for: Less than 6 months ### "Newbie Review" November 19, 2019 5.0 Wonderful so far! Pros The seamlessness of an event registration with multiple options. Cons Some of the customization aspects are not simply explained that I could find. Review Source Response from Brushfire Technology December 18, 2019 Jana, we're glad you've found Brushfire to be "Wonderful"! For more information on customization, or to talk to a team member, visit http://get.brushfire.help! DC Don C. Network Director Used the software for: 2+ years ### "Easy to use, great customer service!" May 17, 2017 5.0 Pros Brushfire is a full service event software that is easy to use and has flexible features to customize to your specific event needs. Cons We'd love to see more integration with other web platforms we utilize. The accounting and reporting side could be enhanced. Review Source MS Mario S. Pastor Religious Institutions Used the software for: Less than 6 months ### "Great Software!" July 28, 2021 5.0 Pros The ease of setting up my event! The customer service has been fantastic! Cons There have not been many cons as of yet. We are still learning this application as an organization. Review Source KB Katrina B. Systems Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "We have throughly enjoyed using Brushfire for our church events and registrations this past year. " May 22, 2017 5.0 This year we used it for online registration for an ongoing weekly event. It has made our book keeping easier and streamlined our paper process. Pros Your customer Support is my favorite thing about your company! Hands down! It has been so helpful knowing you can contact someone 24/7 to help! Cons Running reports can be a bit cumbersome but having great customer support to set them up for you is so helpful Review Source ET Eric T. South Central Area Director Religious Institutions Used the software for: 6-12 months ### "Fantastic " February 1, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] & everyone we worked with were fantastic Pros Brushfire was a game changer for our recent regional student event. Registration was a breeze for the 2,000 attendees- the scanning feature is awesome. Cons Making edits were a little challenging. Review Source Response from Brushfire Technology February 4, 2020 Eric, thank you for the kind words! We're excited to partner and handle registration for years to come! DM David M. Creative Arts Director Religious Institutions Used the software for: I used a free trial ### "Brushfire is there for your event" December 25, 2018 4.0 Pros Brushfire has all the major features of event registration, helping to promote and track and event and keep it all very simple! Every major church uses them it seems like. They also have an awesome tiered pricing plan to help keep up with any size of event. Cons Nothing, Brushfire rocks and I think is here to stay and continue giving great updates and innovations! Review Source MW Michelle W. Used the software for: ### "Great ticketing service!" December 7, 2016 5.0 We have been using Brushfire for over 2 years to manage our events ticketing. I have been very pleased working with the Brushfire staff. They have been helpful in strategizing the format for our various venue ticketing needs, setting up reports, assisting customers, etc. They are always willing to help in any way they can with a timely turnaround. Thank you, Brushfire! Review Source LG Lexie G. Used the software for: ### "Excellent Company and Customer Service " December 6, 2016 5.0 I highly recommend Brushfire to anyone looking to streamline their event and have their turn out be as successful as possible. Brushfire's functions are very user-friendly and their reporting features are extremely helpful. Brushfire's customer service is superior and should act as an example to any company looking to improve their customer service experience. Review Source BF Beth F. Used the software for: ### "don't know what i'd do without them" November 30, 2016 5.0 my experience with Brushfire has been nothing but excellent! everyone one is friendly, they provide great customer service and is there to help us with anything that we need. the program is user friendly and is a big help to our ministries when managing their events. Review Source Similar Products Featured