--- title: "NetVendor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NetVendor Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more." source_url: "https://www.capterra.com/p/154399/ServusConnect/" page_type: "product" language: "en" --- # NetVendor Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NetVendor ## What is NetVendor? Property managers print tons of paper work orders for resident service requests in multi-family apartment communities. ServusConnect is a low-cost per unit solution that: Quickly integrates with existing paper-based property management software, enabling paperless work order management; Engages residents with real-time status updates via texts, capturing resident feedback upon completion; Provides management with the missing real-time insight into maintenance operations; Saves time & money ## What is NetVendor used for? [Lease Management](https://www.capterra.com/lease-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 85% Neutral 15% Negative 0% Starting price $0.95 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NetVendor?[Manage this product listing](https://www.g2.com/products/netvendor-netvendor/claim_requests/new?auto=true) ## NetVendor Overview Updated September 2026 AI summary SERVUS supports property and facility management teams of all sizes with tools for work order management, service history tracking, billing, invoicing, and alerts. Its mobile access allows technicians and managers to handle maintenance tasks and updates from anywhere. SERVUS is cloud-based, offers API integration, and connects to other business platforms through Zapier for broader workflow connectivity. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NetVendor 4.6 (26) VS. [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting Price $0.95 Per User, Per Month Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (26) Ease Of Use 4.1 (10) Value For Money 4.9 (19) Value For Money 4.1 (7) Customer Service 4.9 (26) Customer Service 4.3 (8) ## NetVendor alternatives [Planon](https://www.capterra.com/p/70410/Planon/) [4.4 (10)](https://www.capterra.com/p/70410/Planon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/70410/Planon/) [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) [4.4 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/12444/Maintenance-Connection/) Highest Rated [Onsite HQ](https://www.capterra.com/p/230259/Onsite-HQ/) [4.8 (21)](https://www.capterra.com/p/230259/Onsite-HQ/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230259/Onsite-HQ/) [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) [4.0 (149)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10529/Simpro-Enterprise/) ## FAQs about NetVendor Overview ### Which roles and teams benefit most from SERVUS? SERVUS is most used by property managers, regional managers, leasing teams, and customer service staff who coordinate resident communication, service requests, and daily property operations. Maintenance supervisors use it to track work orders, while IT, compliance, and project leaders rely on it for oversight, process consistency, and operational visibility across sites. Answer based on 25 reviews Overview ### What company size and specific industries is SERVUS built for? SERVUS is designed for property management organizations of any size that still rely on paper-based work order systems. It is suited to teams that manage buildings and maintenance operations, especially internal service departments and external service providers working in real estate, facilities, and property operations. Features and Usability ### What are the key features of SERVUS? SERVUS offers mobile access and a mobile app for field and office use, along with property management for commercial property management and residential properties. Core operations include service request management, work order management, task management, and service history, plus billing & invoicing, document storage, alerts/notifications, email management, and API support. Integrations ### Which third-party tools and platforms does SERVUS integrate with? SERVUS connects natively to Zapier, giving access to connections with many other business apps through that platform. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does SERVUS offer? SERVUS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference, and videos provide visual self-paced material. Answer based on 2 reviews Getting Started and Support ### What customer support options does SERVUS offer? SERVUS provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Users describe the support team as helpful and adaptable, with assistance that fits organizational needs. Support-related feedback also points to clear communication and practical guidance, though some comments focus more on product feedback features than on support speed. Answer based on 3 reviews ## Features AI summary Based on 5,476 Real Estate Property Management reviews Capterra reviewers highlight these as the features buyers value most when choosing maintenance management software: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) SERVUS supports **Work Order Management** and **Service History**, giving maintenance teams a clear way to assign tasks, track repairs, and review past equipment activity. However, it does not include **Preventive Maintenance**. Instead, it offers **Mobile Access** (**41%**), another feature buyers rate highly, which helps technicians update jobs from the field and access information without returning to a desk, helping businesses improve response times and keep maintenance records current. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Commercial Property Management Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent Document Storage Store and organize documents in a centralized system Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes NetVendor 15 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Commercial Property Management: Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent - Document Storage: Store and organize documents in a centralized system - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Residential Properties: For residential properties - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Task Management: Create, manage and track all task activities and progression - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (26) 4.5 Based on 26 reviews ## Pricing Value for money 4.9 (19) Basic $0.95 Per User,Per Month Value for money 4.9 (19) 4.9 Based on 19 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (26) 4.9 Based on 26 reviews ## User reviews Overall rating 4.6 Based on 26 reviews Filter by rating 5(20) 4(2) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent SN Serena N. Portfolio Manager Real Estate ### "Portfolio Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2019 We are able to get a first hand look at what staff member are not performing to our standards and either get them additional training or find other placement that meet their qualifications better. Pros I love getting back the responses from our residents. It keeps us informed on how our staff is doing and gives us ideas for areas of improvement. Cons Unfortunately it does give the residents whom are never satisfied to give negative responses, which bring the community average down. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Adam A. Coordinator Health, Wellness and Fitness ### "Gardenview" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 4, 2019 Pros The main pro is the ease of use. Also, having everyone easily on the same page. Cons Any issue that I have ran into has been resolved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Margaret G. Operational Compliance Director Real Estate ### "The best work order solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2019 We have had an issue with not being able to tell if our residents have been satisfied with the work performed in their homes. ServusConnect allows us to get real time feedback - whether positive or negative - that allows us to improve our maintenance department. We are able to immediately address our resident dissatisfaction and make it right for them which allows for better resident retention and ultimately increases revenue for the community. Pros There are numerous items that I like the most about this software; from ease of use to tracking work performed by our maintenance technicians. The software is very user friendly. Our maintenance technicians that are not very computer literate are able to use this software with ease. I like being able to oversee the maintenance program at my company through the measurement reports that have been developed. Cons The one item that I like the least about the software is having to reach out to support every time we transfer an employee or hiring a new employee. With that being said, there is already work being done to allow us to control our own employee assignments. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RB Ryan B. VP Real Estate ### "Servus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2019 Pros This is very user friendly especially at end user level. The text surveys are key. Cons Reports are not on main dashboard, would like to be able to click on dashboard to pull reports Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Melissa C. Manager Real Estate ### "Very Impressed" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2018 We LOVE IT! Pros That it notifys the resident when work orders are completed. Love the update that once I review now, it automatically moves it to archived. I like that you can transfer work orders between techs and of course the notes you can make Cons Nothing with the software but some issues with the phones, sometimes have issues uploading video and photos and service sometimes is still not great... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 3, 2019 What a great review Melissa - thank you for your level of detail! So glad you are impressed with ServusConnect - we've spend a great amount of time designing the software to be simple, succinct, yet complete! Regarding the phones, yes, we've definitely seen that LTE/mobile-data coverage can vary greatly from building-to-building. Our developers are constantly tweaking the low-signal resiliency of our apps to compensate for this. We'll be in touch regarding your specific experience to see if our most recent app release addresses your issues. Sincerely, The ServusConnect Team NW Nichole W. Leasing Management Consulting ### "Service Connect Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 10, 2018 We get resident feedback through surveys. Pros Being able to pull up the history of the work orders for a select apt. Cons Can take time to update from MRI to ServusConnect. Also, residents can give negative feedback for a work order not pertaining to their issue.-But we still get the update that there is something wrong. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 3, 2019 Hi NIcole - thank you for reviewing ServusConnect! Great to hear you are finding value in our service request history capabilities. This feature is only impactful when your technicians do a good job using the ServusConnect Technician App to document their work - so kudos to you and your team on that! On the Cons you mentioned, I think there may be a configuration issue somewhere. Our MRI integration uses real-time API's, so updates to the MRI work order should be immediate; same goes for the resident feedback. We'll be in touch to see if we can 't get to the bottom of this and get your squared away! Sincerely, The ServusConnect Team MS Michelle S. Manager Real Estate ### "Hamlin Manager" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2018 Good Pros Paperless and the ability to upload photos Cons Photos from cell phones provided are low quality Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BL Brenda L. Nevada Regional Property Manager Real Estate ### "SERVUS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2018 Whenever I have had a problem and called SevusConnect they were prompt in getting a response to my issues. Pros The reports that are available and the notification of a negative feed back on a work order. Cons When you close the work orders out in SevusConnect it uses a different date than we used in MRI. They don't work together. This causes problems with our 979 report that we do each week. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 3, 2019 Hi Brenda - thank you for your review! Your team in Las Vegas does such a great job with ServusConnect - we love hearing from your and your team and are happy to help when you have issues!!! On the report-synchronization issue you mention, we're working with your corporate IT team to align your proprietary weekly '979' report to metrics captured and reported on in ServusConnect. We're actively working on this and hope to have it resolved soon! Sincerely, The ServusConnect Team CM Cres M. Service Supervisor Hospitality ### "legends service dept" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 4, 2018 Pros Documentation aspect. Ability to attach pictures and video to tickets if needed. Cons over the top amount of notifications. software issues as far as opening or response time of the app. Could be the phones or reception. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 3, 2019 Thank you so much for your review Cres - we've worked hard to improve photo and video-taking capabilities in technician app and are really happy this is working out well for you and your team! Speaking of improvements, our developers are currently working on a number of other enhancements to our native apps, including improved resiliency in low-signal situations and more granular control of push notifications. We look forward to getting your feedback on these improvements when they roll out in Q1-2019! Sincerely, The ServusConnect Team NJ Natalie J. CSR Consumer Services ### "Servus Rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 4, 2018 I love using servus connect it makes my job a lot easier and if ever I have any questions or concerns there service team is always there to help. Pros What I love most about servus connect is how I can send the service techs tickets to there phones with a click of a button vs having to print them all off. Cons The only problem that I had overall with servus connect is when we started using the system there were some kinks in it that they had to work out but quickly resolved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/154399/ServusConnect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.