Who Uses This Software?

SignNow was recently ranked the #1 software application for Enterprise businesses and is used to sign, send and manage documents by millions of people.


Average Ratings

241 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online

Vendor Details

  • SignNow
  • www.signnow.com/
  • Founded 2003
  • United States

About SignNow

SignNow is an award-winning e-signature solution used by millions of people to sign, send, & manage documents on any device. Enterprise users ranked SignNow the #1 Enterprise software with an average satisfaction score of 9.56 out of 10. We leverage industry leading expertise in security and reliability. We've coupled that world-class security with the most advanced mobile and tablet experience, at a price that gets you to ROI immediately.


SignNow Features

  • Audit Trail
  • Authentication
  • Auto Reminders
  • Customizable Templates
  • Document Analytics
  • Mobile Signature
  • Multi-Party Signing
  • Task Progress Tracking

SignNow Reviews Recently Reviewed!


Capterra loader

Efficient and fairly priced.

Jul 02, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sign-now provides my organization access to its security and integration features which puts the deployment of legally binding and widely accepted e-signature across devices on our fingertips.

With Signnow, we have been able to create a resilient and scalable electronic digital workflow and automated paperwork across all engagements with clients and partners.Resulting in a faster paperwork process in all of our dealings. I especially cherish the bulk invite feature , which enable us send invites to multiple persons all at once ,by simply creating a single paperwork template and uploading a list of people we'd like to append their signature to the paperwork. This works perfectly in situations where multiple persons are needed to sign a paperwork.

Cons: Quality of support is very slow and just not good enough. We will like to get responses to concerns and setbacks we encounter on this tool in a matter of hours ,rather than days ; which is the norm with the Signnow support team as of this time.

Pros and Cons

Jan 29, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that the finished product looks like a real signature is on it (without all of the data elements around it that some other software products have). And it's at a good price point.

Cons: It's a bit clunky to use. For signing a document, it doesn't just default to the signature that I always use -- I have to click a couple of times to get there. For emailing a document, it has a couple of features that are cumbersome: (1) You can't ever get rid of an email address that either was typed incorrectly or that you will never use again, so you have a lot of clutter to wade through; and (2) Even though when you start typing it will narrow down to the email address you want, you can't just click the tab or enter to put it in there -- you have to click your mouse on it. These clunky attributes are not terrible; I just wish I could use it more smoothly. The one other thing is that it will enable you to only sign in portrait mode. I have some landscape forms that I need to sign, but I can't sign them using this software -- I have to print them out, sign them, and send them back.

Overall: I work remotely, and have to sign a lot of documents. Overall, this product does the job. I just wish some of the cons I mentioned would be addressed.

Right for my Business

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use , all of my documents are right there for me to see , I can keep them for as long as I want to and don't have to delete them. I also really like the option that I can use it as businesses and personal . Changing the Signaturs it's super easy . Al around a great app .

Cons: Right now I liked the option where it would keep track of what I have written so I don't have to repeat my self , I fill out a lot of forms and all the time it's not address and all that fun stuff and I just loved the optin where I could see what I had written before so I just tap on that . Now I have to fill it out each time and it's so time consuming. That's the only thing I'm not all to happy about .

Overall: I love the fact that I just don't have to print contracts anymore and save paper that way and this app has helped me with that.

SignNow is a life saver! Convenient, easy to use... my clients love it!

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With buyers and sellers all over the country and the globe, being able to sign listing and purchase agreements electronically is a must. SignNow is convenient, easy to use, and my clients love it. Being able to use the app on my mobile device has changed my business for the better. I will never look back!

Cons: If I could change one thing about the software, I would add an auto-populate setting on iPhone to where you wouldnt have to type in the destination email address every time. If the contact isnt in your existing phone book, you have to type in the email address manually. Thats fine, but its easy to transpose a letter or number and then have the incorrect signer.

So far the best signing application for my business!

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use for anyone from beginner to pro.

Works well on all my devices. I use mostly from my tablet an IPad and on my IPhone. Sharing, sending, printing anywhere anytime make it very easy for myself and to my customers.

Cons: I wish when Sending and sharing the sign file via email it doesn't show the software title.

Overall: I love it. Since I open my business, a tattoo shop, I wanted to use less paper for all consent forms needed to be signed by my customers and tattoo artists in the shop. I've look online and done lots of research about software or applications that it easy to use and share. I've tried many software and apps. and after all SignNow was the best.

A good e-sign solution that is really affordable.

Dec 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Features that allow smart signing by URL and robust validation options. They also offer a cool feature called a signing link which makes it easy to use a tiny URL instead of a long one.

Cons: Support is pretty slow. Also, for a year or so they were constantly changing between two brands, SignNow and CudaSign. I think they were switching from one to the other, then decided to revert back. Sometimes this caused confusion as links changed and logins didn't work, since we were attempting to login to one URL when it changed to another.

Overall: A good e-sign product that isn't expensive.

Capterra loader

Easy to use. Great value.

Jan 21, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is quite easy to use and navigate. And it appears my clients find it easy to use as well. I've never had any complaints or questions from them.

Cons: The only thing I have difficulty with is the editing tools box... it can be moved side to side so you can see your document, but not up and down. The bottom portion of the editing tool box gets cut off by my Windows task bar at the bottom of my screen, and since I can't move the box up, I can't access the tools in the lower portion.

Overall: When I started my business, I needed to find a digital signing solution for a low cost... so even though I had never heard of this program, I decided to give it a try instead of using one of the more well-known digital signing programs. My business is small, and I don't need digital signing on a daily basis. So, the lower price very much attracted me. And ultimately, I'm very glad I gave it a shot. It has definitely met my needs and is affordable. Also, there was one occasion when I needed to contact customer service because I changed my e-mail address, which caused a billing error. I sent an email to customer service, and the issue was resolved very promptly and easily.

Easy to use service that we use daily to have clients sign service agreements.

Jan 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: My favorite feature of the software is the ability to upload a PDF to the website and invite others to sign electronically. It makes life really easy for us to have clients sign the service agreement before we get out to their house.

Cons: The thing I like the least is the fact that I am paying for the service multiple times because I subscribed through the App Store on my iPad and I also am paying for the service through their website. I need to deal with this but always forget.

Easy to use service allowing me to conduct business where ever I am.

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using the system for over a year now. It allows me to conduct business no matter if I am in the office or not. I have to sign medical consent forms for my clients and this allows me to do so no matter where I am. I use both the mobile app and the online desktop version.

Cons: I really like the functionality of the software. I only wish that I can choose the color of the ink when using the desktop version. I also would like to be able to control the thickness of my signature. I find it a bit too bold.

Overall: The ability to sign forms even when I am not in the office which is quite often due to all the work I do in the field.

Heavy user of SignNow.

Dec 05, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to manage documents and status of signatures. Ability to store email address for frequent signers.

Cons: Unable to toggle between signing details near the signature on final document, or at the end of the document on a separate sheet. Some large files are very cumbersome to deal with. Would also be nice to have a central repository of documents from which documents with details can be downloaded by any approved user.

Overall: Ability to quickly garner signatures from around the world.

Stagnant but dependable

Dec 19, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love having a legal signature without worrying over when people can get to a printer, scanner, fax machine, post office, or whathaveyou. I like how it tries to hold clients hands to walk them through signing.

Cons: Implying that users must create log-in's is not cool. Nor is how slowly features are added. Really basic things, like non-archive folders and addenda, should have been added years ago.

Overall: Ability to get forms filled out without killing trees.

Sign Now

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sign Now has really made paperwork a bit more pleasant . you can generate forms and documents electronically and request signatures in a more organizes & convenient way. it has cut out a lot of busy work like creating a form, printing it, signing, and scanning the Doc. back into our electronic data base. by using Sign Now we feel more efficient and we use less paper. It allows for more environmental safety and that's always a plus.

Cons: the software could give you the ability to bold fonts or hi-light

Overall: overall my experience with SignNow has been very pleasant.

Pleased with the service as it allows us to operate more efficiently.

Dec 19, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use for our customers is paramount in our industry. Very seldom do we have issues with any of our customers accessing or signing the documents.

Cons: We merge documents on every case we handle. It would be nice to have the functionality available to select multiple files at once to delete, rather than deleting single files. This is a major pain and a simple fix. PLEASE GET THIS DONE!

excellent option when you want to go paperless or don't want to use a printer and scanner

Aug 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely easy to create documents for signature. Super easy for signers to sign. Keeps very good control of the steps where every document is. So easy to use that we started using it as a PDF customized form filler!!!

Cons: The archiving system is not the gratest. Connectivity with google drive is possible, but it requires an extra step

Overall: easy to use and to control documents for signature

Easy to use signing software

Jun 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Really easy to use to send documents out for signature. The notification system is good. Love that I can share templates with my team - it saves everyone a lot of time. I can also keep templates saved that only I can see and use.

Cons: Adding text to a document isn't very accurate in the placement. I find I have to move more than 50% of the boxes I add to put them in the exact place they need to be. I also tend to overwrite the templates, instead of adding a signer which creates a new document - this should be harder to do.

Overall: Easy to obtain signatures

I am finding this program very easy to use, and very useful. I was skeptical but won over.

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use, and the fact that I receive update emails. I also get the signed documents back very quickly, versus by regular email or actually mailing documents.

Overall: Receive my paperwork back much faster, and am able to track the status. I put 4 stars under "Customer Support" and "Value for Money" because I haven't needed to contact Customer Service yet, and don't know prices of other vendors to compare.

Capterra loader

Sign Now has saved me so much time and made putting contracts together for all my clients very easy!

Dec 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very straight forward and easy to use for me and my clients. I can upload and contract, addendum, etc and easily modify it and then set it up for my clients to initial & sign.

Cons: It is tough to target where text will go and I usually have to adjust it some after adding to a contract.

Overall: It saved me a lot of time and has made me look very professional with all my clients.

BUY THE APP!!

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use the SignNow app to approve Tuition Reimbursement forms and other company forms. The app is awesome and so easy to use. Once I sign the document it stores it in the app from one easy "touch" on the app I am able to email the signed document onto team members.

Love this app!!

Cons: I wish there was a way (maybe there is) to scan my signature in . my signature on the app could be better!!

Overall: Saving time .. using the app. Also, it allows me to sign/approve documents while traveling or out of office. It's great!

Great time saver for getting documents filled out and signed.

Apr 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can load any document I want and send to anyone for filling out and signing. I have used this software to create a "digital" version of our company new employee application. I used to have to email the app, they would have to print out, fill out and scan back in (many people do not have scanners). Now I can send the app to anyone and they can easily fill out on the computer and send back fast. Any company policies I have to send out for signature results in fast returns as document signing with this software is quick and painless. They click the link in their email and go directly to the document. The software literally guides them with arrows to each part to fill out.

There is a great variety of options from adding text boxes, date boxes and drop down menus right on your document. You can even select if the entry is required, meaning they cannot submit until they enter something, or optional, for if that section does not apply to them.

The software will send you an email with the document as an attachment once they have signed.

Cons: Keep in mind that longer documents with lots to fill out will take some time to set up as a template, since you have to literally position a text, date or signature box at each spot you want filled out.

Overall: Sames a ton of time getting documents filled out, signed and sent back.

Works well with my Techs who have IOS devices. Very poor with andriod.

Dec 14, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy access for techs for work orders and info forms since my staff is across Canada.

With IOS devices APP performs well and is very versatile.

Cons: No help or good updates for any device that is not IOS compatible. This needs work. Techs have constant complaints about crashing losing saved data and sending in emails to support with no response back.

Capterra loader

Easy to use, good quality/price ratio

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How simple it makes our lives for sending our contracts for signing. Very straightforward process, we just have to upload a PDF and add the boxes we need our client to sign or put information in. Signed copies are automatically sent yo each party, which is also convenient. Plus, it allows us to go green by not using paper, so win win for everyone

Cons: - People signing on their phones have to install an app they don't need on a computer.

- We'd love a check box system to give the opportunity to clients to pick only one. Right now, we have 3 options people have to choose from and we can only put checkboxes that are all clickable. Despite us telling people to pick one only, some check them all.

Overall: We don't have to worry about getting contracts signed fro our clients, which are an absolute must in our industry. It also gives us credibility and trust.

I use SignNow daily, both the web and mobile versions.

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Ease of use. It does what I need it to do without unnecessary features or a complicated interface.

Cons: When I sign something on the mobile app I am ALWAYS confronted with a pop-up that offers to show me how to use the app, and makes me click a "Ready" button to get to the document I need to sign. It is highly annoying.

Good product for the money but still lacking a few things that could help in the long run.

Jan 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that its easy to use and not a bunch of fluff that gets in the way of you doing what you need to do at work.

Cons: I think they are missing a few things that docusign has. and sometimes when a document is sent it doesnt get to the person its supposed to go to and the doc is not in the spam folder either. So at times you will have to resend or even have the person make up a new email just to get the document

Overall: Still lets you send and sign docs at a cheaper price

Enjoy using

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and price point make this best option available for my company size and invoicing needs.

Cons: Access to desktop is necessary to issue invoices. There appears to be an app but I have been unable to use it.

Overall: I have recommended this software to others and it gets my basic needs met.

VERY CONVENIENT, MAKE WORKING AWAY FROM THE OFFICE MUCH EASIER

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EASY FOR CLIENT USER, SIGNER CAN USE THEIR OWN SIGNATURE TO SIGN INSTEAD OF A SIGNATURE STAMP. YOU CAN ADD AS MANY FORMS AS YOU WANT AS TEMPLATE.

Cons: ONCE THE SIGNED DOCUMENT WAS SIGNED, YOU CANNOT GO THEIR TO ADD MORE SIGNATURE REQUEST IN CASE A SIGNATURE IS MISSING.

I use this religiously for my business and love it.

Dec 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Ease of use. Even Clients in their 80's can do this. I also like that initials/signatures come through without some kind of 'stamp'. They look original.

Cons: I wish that the 'signers' didn't have to set up an account. In time sensitive situations, it can be arduous.

Great Tool for Small Businesses

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The SignNow software is easy to use. From uploading documents to filling in text responses, signatures and specialty form boxes, this software is simple and intuitive. Our clients love the option of online, digital contracts and forms. It is easy for them to fill out and send back to us, complete with an electronic signature.

Cons: It does take a bit of time to upload and set up the templates. Once you do this, you're set for all of the documents you need to send.

Overall: We have solved the issue of "how do we get contracts to and from clients as easily as possible".

Now clients don't have to worry about printing and signing contracts and then either mailing them or scanning/emailing them.

This software is simple for them to use. The Guide function allows them to easily fill in the required information and submit it to us.

User friendly

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SignNow is a very user-friendly program. It is very convenient to be able to sign documents from anywhere outside of the office.

Cons: I haven't been able to upload a password protected file to SignNow even after opening the file with the password.

Capterra loader

SignNow. A very useful tool to sign your documents on the go

Jan 29, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is multi-platform, I can use it on my smart phone, tablet and personal computer. It also has storage for your signed documents, and of course, you can create folders to be accessed by co-signers.

Cons: The tablet platform is way easier to use than the PC.

Overall: I travel two weeks per month and that is a huge amount of time out of the office. Having the possibility to sign crucial documents while traveling is extremely important. It also provides the possibility to have all of them stored and available at one place provided by the application. You don't need extra storage on tour cloud or PC. Once signed, you share it or send it by email from within the application at the same step.

Capterra loader

One of the best apps out there.

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This app saves me hours every month. I used to print out invoices, requests, etc., sign them, scan them back in, and then send back to the requestor. Now, I can take care of all of that on one easy to use app.

Cons: Nothing, this app works flawlessly for what I use it for. The only potential feature that I would like to see added is the ability to store notes or other text for frequent use.

Overall: Time savings!

As a real estate broker I use this app daily to get clients signatures and for my own signatures.

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Intuitive and easy to use. This app is very mobile friendly and my clients rarely have any questions while signing

Cons: I would like to merge documents from my cell phone but I can only figure out who to merge documents from my home laptop

Good simple layout., and great value

Dec 29, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: He ease of use, and the pricing for the features it has is a great plus. Would recomend for someone on a budget.

Cons: The organizing documents., or when you have to look for a dated document., its a bit of a hassle. Beside that its great

Capterra loader

SignNow and remote working

Jan 11, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly, can show a new user in less than 5 minutes

Quick notifications, as soon as you invite someone to sign it immediately send a notification

Able to handle any document layout

Can request one that one person sign at a time

Signer gets a email link and can timely respond

Allows you to download or print signed documents

Accessible with any internet or date connection

Cons: For our purposes and workflow it does not have anything we would consider least liked.

Overall: Our Executive Director had a need to work from another state from where our offices are. Because of this we needed a way for her to sign various documents very timely so the business could move forward without interruption. After review of several options I landed on SignNow and it fit the need perfectly. The price was within our budget and the user friendly app has been excellent. SignNow has more than taken care of this work flow issue and has helped make working remotely very efficient.

I don't understand why anyone uses pen and paper anymore

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The difference it has made to our company is staggering. We used to spend so much time ensuring all parties were able to come into our office to sign documents and now there is no need to!

Overall: saves a lot of time and paper!

We use SignNow all the time (about 6 documents/day). It's very simple for our customers to use.

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that our customers can sign documents from their phone instantly. I also like having all of the signed forms in one place. It makes it very easy if we need to access one of these forms later.

This software is easy to use, handy and intuitive.

Dec 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Ease in uploading the documents, storage of the documents and the ability to accommodate multiple signers.

Cons: I'd like it to send me an alert (text?) when someone has uploaded a document for my signature.

I'm happy with signnow.

Dec 19, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's good software and easy to use. It saves time. I have used signnow for 3-4 years now I think and I like it a lot. 99% of customers can electronically sign documents no problems.

Overall: Time saving.

Best app for electronic signature

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I can use anywhere and have important documents signed ASAP.

Cons: Sometimes I have to shrink documents if an attachment is too big.

Overall: I can have important documents signed where ever I am.

Made approving documents and transfers easy.

Dec 29, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: The tasks I perform are simple and easy to use. I mostly approve documents by inserting my signature, brief text and the date - and then emailing the document.

Easy to use on computer and phone

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I have access via the app on my iphone as well as the web version on my laptop, so I can work on my documents no matter where I am! The program is simple to use.

Cons: There is a bit of delay when you are typing using the web version, so when I have a lot to type, I typically use the app version on my phone. I hope they change that soon, but it's not a show stopper, since most of us text as fast as we type! I also wish they had a cheaper version;

Overall: Easy to use, and customers like the paperless delivery of documentation.

Wow. It has everything you could want. No need to look any further.

Jul 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: So we had been looking for a online document signing software for our equipment rental company. we had a couple criteria, first was the ability to have the cudtomer upload a picture of their ID and Proof of insurance to verify their Identity. Also we needed it to be legally binding, and for it to be reasonably priced as we are still pretty small and rentals are only a portion of our revenue and wouldn't justify a month subscription some of the other software we looking at had. This fit the bill and more. Glad we switched.

Cons: I only wish the ability to create a link was also included in the lowest price plan. Its not worth it to use to drop another /year on this software for just that feature so we will stick with the lower plan. Other than that all the other feature are really fantastic.

Great and easy service to sign contracts online!

Aug 02, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: You can easily and quickly get clients to sign contracts online. It totally changed the way I do business now!

Cons: The customer service is very poor. It takes weeks to get a problem solved. Some clients have trouble signing contracts on certain devices and don't want to download the app.

Overall: Overall, I like SignNow. It's not the best service out there, but the price quality ratio is fair. I'm a photographer and it totally changed the way I do business. I can easily make clients sign the contract before our session and collect a retainer, which wasn't possible before.

Keep up the great app

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being to sign documents on the go make sense.

Cons: Software works great. There haven't been any issues as of yet

Overall: Has been very reliable with my line work

Must get App

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, and able to sign anywhere.

Cons: None so far, what's there not to like no Cons.

Overall: Had it for years, must have app for any business

The product is good, but there is a glitch, and we can't figure out how to get tech support.

Jan 10, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The customization of the agreement templates is very appealing. It allows us to create agreements that look just the way we want.

Cons: We can't get customer support to fix a glitch in the software. In the dialog box that pops up when our agreement is loaded, it's stuck on a person's name for all the agreements. I've tried to find a phone number or way to contact SignNow, but I can't see how to do it, at least not easily.

Overall: It allows us to create and send digital agreements

Vendor Response

by SignNow on July 10, 2018

Hello,

We understand your concern and your feedback is really important for us to make your user experience as much sufficient as it should be.
From our side we want to apologize for the inconveniences that you are currently facing.

We constantly working to improve our service. The level of the reliability is our top priority as we want to make sure our customers can trust us. Rest assures our service improved a lot.

We have a special offer for you due to the difficulties caused in the past. Please contact us at support@signnow.com for more details.

Thank you for your understanding and cooperation with us.

I LOVE it! I use it almost everyday. It has eliminated the need to print/scan/email for signature.

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use is what I like the best. It is easy up upload documents. It's easy to email to people for signatures.

Capterra loader

I love this software!

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It saves me so much time and space! It has made the process of signing a contract a breeze!

Cons: The only thing that I don't like is that it requires clients to download the app when signing on their phones. Some clients have trouble figuring out what to do.

Overall: Time and space! The amount of space contracts take up can be overwhelming so having it all online is a huge benefit! Also the time I save by having my clients sign prior to our appointments saves me a lot of time.

Great Product

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, Simple Pricing Structure, Great Marketability, High Security Features

Cons: Submission Time of Document from End to End

Overall: I utilize SignNow in my business for multiple uses, and I have found this product to be one of the easiest e-signature products to use on the market. As compared to other top e-signature products on the market, you cannot beat SignNow. SignNow has exceptional quality, is extremely easy to use, includes multiple features and functionalities that others do not, nor can you beat the price!

Excellent for my business

Nov 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's really awesome on mobile so it speeds up everything I do.

Cons: Occasionally I'll get documents that are sent in other platforms which is annoying.

Overall: I've gone from hunting down paper and fax machines or scanners to doing everything on my cell phone. This has been a distinct improvement in my quality of life.

Recommendations to other buyers: Get it now!

Capterra loader

I use this app all the time to provide an easy and seamless experience for my clients.

Dec 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite feature about this software is being able to pull up and update all my contracts from my phone. I can add notes into the contacts, even after we are done signing our portion.

Overall: My clients don't have to travel to me after an initial visit in order to provide paperwork. They don't have to go out and look for a fax machine or scanner to send information back. My clients can complete their paperwork from home, work, or even out at dinner. It's created a convenient way to handle the tediousness of contracts.

Used to execute documents in an IPO and merger process

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use for simple tasks like just signing a doc with current date or a few texts. I have not tried the additional signer utilities but they look easy to use as well.

Cons: Would like a clearer filing system for executed docs. It may be there and i have not used it. Would like to create folders for individual projects or customers.

Overall: Using this software, I was able to work remotely and not miss important deadlines with respect to documents needed in several deals .

Easy to use and good for my clients

Jan 29, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the fact that I don't have to keep paperwork, driving around to get my clients to sign a documents. Very easy to use.

Cons: There is some sort of glitch when typing on uploaded forms. Some letters disappear so just need to be cautious before saving.

That would be great if they could solve this.

Overall: Good experience. Reduce paperwork expenses. People I sent contract to get the chance to read it properly before signing instead of me being with them when they read. I think it's less stressful for my clients.

Its been perfect, easiest way for me and my company to sign documents

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use. No time at all to get your documents signed. Its very simple and takes an extra minute to get your document into the app and done.

Cons: No issues at all. We've been using this software for several years now and the only possible complaint could be that some people want wet signatures and there is nothing really that the company can do to fix that problem. Could be cool if there were more integrations with other apps as well.

SignNow makes life easier!

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is entirely intuitive and easy to navigate and use. Accessibility around the world has been extremely useful.

Cons: I have not found a good way to organize my documents in this software. I also haven't tried very hard.

Overall: This software has been an absolute life saver! Allowing me to sign important documents from anywhere in the world! From purchasing property to signing medical forms this has been the single most useful app I have ever purchased! Thank you.

SignNow is a lower-cost solution that their competitors, but support and reliability are an issue.

May 20, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: We looked at several products before choosing SignNow and did so mostly based on price. They had the features we were looking for and were much cheaper than DocuSign, Adobe, and other e-signature applications we looked at. The workflow/routing functionality is really beneficial, especially if you don't have another solution at your organization that can manage workflows. We were trying to find a solution to handle electronic signatures, but really found the platform most beneficial for workflow management.

Cons: The biggest cause for concern though is the reliability and support of the product. The authentication portal is unavailable several times a week and this has been going on for weeks. When this happens, existing forms can still be filled out, but no new forms can be created or modified and form owners can not check on the status of forms. SignNow has phone and email support, but I've called the support line several times and am always instructed to leave a message and it is never returned. Also, emailing their support typically does not yield a response. I've emailed in about 20 times over the past year for different things and have received a response for five of them.

Good for small company hours

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of creating a new template and updating it to our iPads.

Cons: The documents don't send all the time properly (Leaving a blue refresh star) and it does take awhile for the documents page to update to refresh.

Life Saver

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clients use this all the time to sign docs. Can do digital signature or custom signature. I love it, and so do my clients. Mobile friendly.

Cons: N/A. My experience with SignNow has been pleasant. Been using it for over 4 years, and use it weekly.

Overall: People don't have printers anymore. And those that do, either ran out of ink or ran out of paper weeks ago. Having the ability to simply sign docs digitally is extremely helpful to keep business moving.

It works for me and my clients. It is an integral part of our process for client authentications.

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User Interface is very good. Easy to follow for a newbie.

Being able to sign documents with ease for clients. Clients find it is to follow instructions.

Being able to look back and get documents with history.

Affordable pricing.

Cons: Sometimes it auto identifies fields in a pdf form and then I have to manually delete them if I don't want it filled or signed.

Overall: Saved time. Easy for clients to follow

This application allows make signatures on documents without need to see people I am working with. N

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This app helps increase performance of sales managers by saving their time, which used to be spent on travelling and signing papers with pen.

Cons: Very slow customer support, not free, editor could have much more features. Still waiting for response.

Overall: I can recommend this product to sales managers, who has a big amount of contracts to sign. Dramatically saves time and funds.

Up there with the best for half the price!

Apr 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SignNow has all the features of the heavyweights in the digital signing market for half the price. It's simple and intuitive to use and is a great one stop solution for all your digital document signing needs.

Cons: I've only identified one major flaw. When you want to create a document template with one signature section already completed e.g. If you regularly send out the same document and want to have your company section pre-signed and dated to speed up the signing process, then the date stamp is not able to automatically change. So if I make a template on the 4th July it will stay on that date no matter when I send the document, which defeats the point in having a predated template. The preset date is also in American date format and there doesn't appear to be a way to change this. This is strange as for the other party signing you are able to select EU/USA date format. To work around the problem we just have the signature and title sections pre-completed and manually enter the date. However, it's a tiny flaw of what's otherwise a fantastic product.

Love signnow!

Nov 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of upload, customizing documents, sending with alerts, verification of recipient, template feature

Cons: I have found all my needs are met - also customer support is responsive to my needs and / or suggestions

Overall: As a landlord and a tv producer, I use sign now to quickly and efficiently send and get contracts signed. I've been able to eliminate the need to print a document, get it signed and then scan it in to digital archives. I can personalize a contract in minutes, specify the areas for people to sign, send the contract by email and receive it within minutes. I also love the template feature that allows me to upload one contract and send it to multiple users - each user signing and sending back the same contract. It saves me from redundant busy work ... can't stress enough the convenience and efficiency of sign now.

Recommendations to other buyers: Eliminate paper waste, time saving app, interface is user friendly

Overall it is a great product that is easy to use for basic signing needs.

Jan 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that you can insert signatures with the touch of a button, you can customize the date, you can add checkmarks easily, etc.

Cons: I don't like that you cannot edit a document once its saved. I also think that the compatibility with other programs like dropbox and one drive could be improved to make it easier to upload things. I wish you could save signatures.

Simple routing process and document storage helps located signed docs quickly.

Dec 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use on iPhone app. Document storage. Routing to signers has been simple and it is extremely user friendly even to those unfamiliar with electronic signature programs.

Cons: Signature and initialing on app are clean but when you sign using mouse on computer the result is a not as clean, it comes out messy.

Overall: Quick and easy signature routing and document storage.

Crucial for business

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive and effective for its designed purpose: sending documents for a client to sign without the ability for them to make mistakes.

Cons: Some documents upload with fields auto-detected when I don't want to use all those fields. It causes me to delete dozens of boxes before I can proceed. There doesn't seem to be a way to turn this off.

Sign now review

Jan 21, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Clients can easily sign. It's straight forward for them

Cons: Support for non enterprise is be email form only. No phone support if I don't pay more than what I'm paying.

Overall: Good.

Wish I could toggle who the signed is faster than have to right click, and switch or scroll to their name.

Also is doesn't register the clicks always when clicking on the left tab of options when placing signatures

Capterra loader

Cheap and Easy Digital Signature Platform!

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use and intuitive for my clients to understand. Also very clean and streamlined interface. Mobile apps are great and handy, as well!

Cons: It emails me too much, and there isn't any way to set email notification settings. It's not a big deal, but I really don't know 4-5 emails each time that I send a document for signing.

Overall: Digital signatures made easy

Great Esignature tool, from someone who has used the competition

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility, the functionality is nimble and intuitive. Very easy to work with.

Cons: A bit redundant and repetitive in some places..I get multiple emails with same documents enclosed.

Overall: I have used the competitors and SignNow is by far the best value for the money. I do a lot of contracts in the real estate business, and I have turned many family and friend on to Signnow.

E-sign tool which is easy to use

Jul 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: SignNow is a tool for our clients to make a deal with our company in a timely manner. It is easy to hand on and do the smooth transaction. PDF download helps us to keep the records.

Cons: There is a couple times that system is done. Our customers link to their site but they can't do the e-sign. It slows down the whole transaction.

SignNow is a great, simple solution for digital signatures

Feb 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: It makes it much easier to get contracts signed. The time and workload that it reduced is remarkable.

Cons: They have restrictions on re-naming files once they're uploaded. Also, once you add field to a document, you can't go back and edit them -- they become a part of the document. This has caused me to have to start over numerous times.

Pretty quick process to sign important documents

Jun 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked that you could do this all via the internet. A lot of documents now are online, so Sign Now makes it so you don't have to print and scan anything - you just sign and it's complete.

Cons: There's nothing I don't like about this program. It worked every time and was quick - the receiver has the documents as soon as you sign them.

Overall: Easy process to sign documents online.

Excellent product

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, easy to learn, the ability to send for multiple signatures, and cross-platform ability

Cons: SIgnNow is a bit pricey but saves time and paper!

Overall: I use SignNow primarily for for research purposes. It has been a huge facilitator in obtaining signatures for required form and letters. I see more and more people from my institution using SignNow due to ease of use, reliability, and utility. Love this product!

Capterra loader

Best Value for Small Business

Jan 17, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to create documents in Microsoft Word using text tags to automatically transform them into fillable templates when I upload the documents. I can then create document groups and custom signing order, which works great for signing real estate property leases.

Cons: Inability to reset a single document from a document group for a single signer who encounters difficulty.

Overall: In my rental property business, I need to have all tenants for each property complete and sign about 8-10 lease documents. SignNow allows me to create the documents in Microsoft Word with text tags, create conditional fields, custom routing, and signature expiration dates, automatic reminders, etc. SignNow allows me to process these documents remotely and without paper.

IRS Compliant

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We work with the IRS on a daily basis on behalf of our clients. Providing an easy and efficient tool to collect signatures that maintains IRS compliance allows us to more quickly service our clients without the process of collecting manual signatures that just get scanned and saved on our servers anyway. Everything is digital and SignNow helps us get even closer to the ultimate goal of zero-paper.

Cons: Nothing really. If I think of one, I'll let you know.

Makes my life easier

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: With just a couple clicks your clients can sign your forms and have them back to you.

Cons: I can not really say anything bad about this. I have not experienced any issues.

Overall: I am able to have my signed documents back in a timely manner. No downloading, signing and scanning back to me. Simple and fast.

Great functionality at the best price

Jan 21, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We were looking for a professional signing solution - nothing too complicated but with some templating functionality. SignNow checks those boxes perfectly: easy to use and at a competitive price.

Cons: While SignNow handled 98% of my documents perfectly, it was unable to process a couple of the very long or complicated ones. While the data is all there, it would also be nice if it had a better UX for viewing audit information, or automatically adding it to the completed PDF documents.

Overall: Our experience with SignNow over the past few years has been great. It's an inexpensive and easy to use signing tool. I don't need to fall in love with a tool like this; it just needs to work - and SignNow always works well.

Those auto-fills don't work on half the forms I use, and it's a major pain to delete them manually

Dec 19, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: UX is solid.The ability to drag and drop from the desktop is great. I would improve the mobile experience though. Android app is real bad.

Cons: Updating my credit card on an expired account is like going into the heart of darkness. Also, sometimes features are released that just never quite work right. (like auto-fills)

Third choice is a charm!

Feb 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've tried 2 other similar programs prior to SingNow. I was extremely impressed on the ease of not only creating a doc and building templates but how user friendly it is for my clients.

Cons: The mobile version is a little difficult when adding fields to a document. It doesn't seem to line up correctly.

Overall: I love it!! It's so great to be able to send a contract within seconds of a client requesting. It has allowed me more time to build my business instead of using excess time to authorize signatures.

Good experience - easy to use

Dec 19, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Visual, simple and intuitive interface, easy to follow. I like that there are different colors used for different signers.

Cons: It would be good to have search within different categories of documents (signed by user, sent to others to sign), be able to send automatic reminders based to sign after X days of inactivity.

Recieving Signatures and Filing for the Future.

May 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Being able to recieve signatures and notifications through email to be able to click off any outstanding task needed to be done for a file.

Cons: Not being able to click and paste text into the file, as there are notes to be put in, and having to manually type does waste a lot of time.

Good price, Good prodct

Oct 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use as a sender who wants to obtain signatures on a document.

Cons: As a signer, it requires me to download an ap.

Overall: I'm used to sending forms that don't require an ap to be downloaded. This is the only real drawback to the product as far as I can see so far. I've signed up recently due to becoming unhappy with a recent update to another product I used, and this one is priced well, works effectively, is paired with PDFFiller software that I absolutely adore, and so I will continue to use it.

The best way to "get it in writing."

Jan 18, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Sign Now is easy to customize for proposals, creative sign off and anything else that requires signatures.

Cons: There's a slight bug where it jumps back to the top of the document but it its not enough to cancel out the benefits.

Capterra loader

Great Signing tool for large companies

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use for all: the administrator, the end user, internal employees. It is a no-brainer when using this where to sign. Additionally, tracking signage is also very easy.

Cons: The emails often get caught in SPAM when going to our clients, so we have to follow up at times...other than that, a great product.

I like this quick way to get documents signed.

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This tool allows make signatures on documents without need to see people I am working with. "

I have been their client for over a year now and I can recommend this product to sales managers, who has a big amount of contracts to sign."

Cons: I put a low score for customer support, they are very slow and I understand why other complain about them. I would like them to help me with the problems faster

Overall: Save time and paper

Great Investment for any business

Jan 21, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, functional, and convenient!

Cons: Does not allow you to send reminders about signing a document.

Overall: This was a great investment for my small business. SignNow has allowed me the ability to have contracts signed quickly and keep track of them!

Works great. A few bugs from time to time, but for the most part, very good!

Dec 19, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the ease of use. It's pretty easy to create a contract and send it out and see the overall history of where someone is in the process.

Cons: Not have an ability to create folders for templates and contract status. Everything is lumped together.

Productive app

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This app has allowed me to be more productive. Documents get filled in and signed faster. No need to wait until I'm at the office.

Cons: Only con I can think of is that on occasion it can take a while to upload or update a file (refresh).

setting the fields to be completed is very tedious but it is easy for the customer to use

Dec 22, 2017
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Value for Money

Pros: Efficiency of having clients return signed forms. It is nice to give them a quick option other then printing a PDF.

Cons: It is very time consuming to set up forms and tedious to redo all the signing fields if we update a small thing on our forms.

It works.

Jan 29, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to send and receive signatures, download executed copies to save.

Cons: Seems a bit slow to load sometimes. Without the paid features, it's a bit inconvenient.

Overall: It works for what we need.

Easy to use and affordable

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, Not just for us, but even for clients.

Cons: Requires people to download an app in order to sign

Overall: All of our contracts are signed electronically using SignNow, making it easy to look for past contracts, and have them stored in one place.

Very satisfied

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity of use. Easy to work with. Saving all my files. I use it for personal and business.

Cons: No color options for typing out text. Only black

Overall: Saving time and money because I can sign something very quick and send back immediately.

Easy to use

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Signing documents on the go with multiple devices. Keeps production and organization moving smoothly.

Cons: Keep multiple signatures on file for people that sign with me more than once without having to save each time.

Everything we need to sign leases

Jan 29, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Price, and features for the price. Generally easy to use.

Cons: Some functions are a bit convoluted whit it comes to editing existing templates. Modifying existing templates (even small modifications) can be tricky and time consuming. bringing a bit of intelligence to the product can tremendously alleviate this issue (move all fields after a specific point up or down the same distance) when adding or removing a field/section.

Overall: We use this tool for residential lease signing. Overall it is a great value and has dramatically streamlined out lease signing process and helped keep the leases organized.

Been great for us!

Jan 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, affordable, and clients never have an issue. What's not to love?

Cons: Configuring the custom email seems a little outdated, but it works fine.

Overall: We've been using SignNow for years and are very happy with it!

Most Value for Bootstrapped Startups

Jan 29, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: SignNow is simple to use and gets the job done without any unncessary bells and whistles. Most importantly, its low-cost compared to competitor makes it the best choice for boostrapped startups.

Cons: The user experience for saving templates to be re-used may not be intuitive at first and can be reworked. Also, the function to send a unique document URL out should be available for the most basic pricing tier as it does not cost them any extra for this basic feature.

Overall: I am satisfied for the features it offers given the cost.

Love SignNow

Jan 21, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Use it to sign all kind of docs without printing.

Cons: When I email completed , signed document from sign now... it is frequently not received... so I have to download and send from my gmail account.

Overall: Good

Capterra loader

SignNow has made the signature and scan process incredibly easy

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of Use. I paid for the premium version for a calendar year while I needed to sign and edit contracts on a daily basis. Now use the Free Version and it works tremendously well for limited use. Keeps old signed documents for easy access.

Cons: If you need to sign documents on a regular basis then the premium version is necessary but worth the money. Depending on the users needs I believe it may not be HIPPA Compliant so that could be a negative for some.

Overall: Ease of use for signing documents and contracts. Eliminates the need for a fax machine in most instances.

Capterra loader

A must for Real estate

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The aoftware helps me qith all my real estte transactions

Cons: It qill be great if you could format a document to add signatures in specific places

Overall: I'm very happy and have been using SignNow for many years now.

Used for managing rental contracts

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to set up templates and manage these for individual renters. Better pricing than other options and so much easier than having people scan and send contracts back. No complaints from renters on issues with ease-of-use or device compatibility.

Cons: No specific issues. I'm a pretty low-volume user though.

Overall: Ability to track rental contract signatures without having to provide instructions to renters on how to fill out, scan, and return the document to us is what we needed. SignNow fits that use-case perfectly at a reasonable price.

A breeze, a joy, documents handled, stored, easily for years. and FUN too. I Love, LOVE, SignNow.

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Drag, drop, easy, ... can say enough nice things, all of it... great.

Cons: I would like more control over the fonts. I would like more control over the fonts. I would like more control over the fonts.

my signnow review

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: its easy and intuitive and i can merge documents very easily.

Cons: i can't change my email address. i recently changed email addresses and your program wont allow the change

Overall: very good.