Who Uses This Software?

SignNow was recently ranked the #1 software application for Enterprise businesses and is used to sign, send and manage documents by millions of people.


Average Ratings

115 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    Online

Vendor Details

  • SignNow
  • www.signnow.com/
  • Founded 2003
  • United States

About SignNow

SignNow is an award-winning e-signature solution used by millions of people to sign, send, & manage documents on any device. Enterprise users ranked SignNow the #1 Enterprise software with an average satisfaction score of 9.56 out of 10. We leverage industry leading expertise in security and reliability. We've coupled that world-class security with the most advanced mobile and tablet experience, at a price that gets you to ROI immediately.


SignNow Features

  • Audit Trail
  • Authentication
  • Auto Reminders
  • Customizable Templates
  • Document Analytics
  • Electronic Signature
  • Mobile Signature
  • Multi-Party Signing
  • Task Progress Tracking

SignNow Reviews Recently Reviewed!


Capterra-loader

Efficient and fairly priced.

Jul 02, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Sign-now provides my organization access to its security and integration features which puts the deployment of legally binding and widely accepted e-signature across devices on our fingertips.

With Signnow, we have been able to create a resilient and scalable electronic digital workflow and automated paperwork across all engagements with clients and partners.Resulting in a faster paperwork process in all of our dealings. I especially cherish the bulk invite feature , which enable us send invites to multiple persons all at once ,by simply creating a single paperwork template and uploading a list of people we'd like to append their signature to the paperwork. This works perfectly in situations where multiple persons are needed to sign a paperwork.

Cons: Quality of support is very slow and just not good enough. We will like to get responses to concerns and setbacks we encounter on this tool in a matter of hours ,rather than days ; which is the norm with the Signnow support team as of this time.

SignNow is a lower-cost solution that their competitors, but support and reliability are an issue.

May 20, 2018
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: We looked at several products before choosing SignNow and did so mostly based on price. They had the features we were looking for and were much cheaper than DocuSign, Adobe, and other e-signature applications we looked at. The workflow/routing functionality is really beneficial, especially if you don't have another solution at your organization that can manage workflows. We were trying to find a solution to handle electronic signatures, but really found the platform most beneficial for workflow management.

Cons: The biggest cause for concern though is the reliability and support of the product. The authentication portal is unavailable several times a week and this has been going on for weeks. When this happens, existing forms can still be filled out, but no new forms can be created or modified and form owners can not check on the status of forms. SignNow has phone and email support, but I've called the support line several times and am always instructed to leave a message and it is never returned. Also, emailing their support typically does not yield a response. I've emailed in about 20 times over the past year for different things and have received a response for five of them.

SignNow is a life saver! Convenient, easy to use... my clients love it!

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With buyers and sellers all over the country and the globe, being able to sign listing and purchase agreements electronically is a must. SignNow is convenient, easy to use, and my clients love it. Being able to use the app on my mobile device has changed my business for the better. I will never look back!

Cons: If I could change one thing about the software, I would add an auto-populate setting on iPhone to where you wouldnt have to type in the destination email address every time. If the contact isnt in your existing phone book, you have to type in the email address manually. Thats fine, but its easy to transpose a letter or number and then have the incorrect signer.

A good e-sign solution that is really affordable.

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Features that allow smart signing by URL and robust validation options. They also offer a cool feature called a signing link which makes it easy to use a tiny URL instead of a long one.

Cons: Support is pretty slow. Also, for a year or so they were constantly changing between two brands, SignNow and CudaSign. I think they were switching from one to the other, then decided to revert back. Sometimes this caused confusion as links changed and logins didn't work, since we were attempting to login to one URL when it changed to another.

Overall: A good e-sign product that isn't expensive.

Easy to use service that we use daily to have clients sign service agreements.

Jan 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite feature of the software is the ability to upload a PDF to the website and invite others to sign electronically. It makes life really easy for us to have clients sign the service agreement before we get out to their house.

Cons: The thing I like the least is the fact that I am paying for the service multiple times because I subscribed through the App Store on my iPad and I also am paying for the service through their website. I need to deal with this but always forget.

Easy to use service allowing me to conduct business where ever I am.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using the system for over a year now. It allows me to conduct business no matter if I am in the office or not. I have to sign medical consent forms for my clients and this allows me to do so no matter where I am. I use both the mobile app and the online desktop version.

Cons: I really like the functionality of the software. I only wish that I can choose the color of the ink when using the desktop version. I also would like to be able to control the thickness of my signature. I find it a bit too bold.

Overall: The ability to sign forms even when I am not in the office which is quite often due to all the work I do in the field.

Heavy user of SignNow.

Dec 05, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to manage documents and status of signatures. Ability to store email address for frequent signers.

Cons: Unable to toggle between signing details near the signature on final document, or at the end of the document on a separate sheet. Some large files are very cumbersome to deal with. Would also be nice to have a central repository of documents from which documents with details can be downloaded by any approved user.

Overall: Ability to quickly garner signatures from around the world.

Stagnant but dependable

Dec 19, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I love having a legal signature without worrying over when people can get to a printer, scanner, fax machine, post office, or whathaveyou. I like how it tries to hold clients hands to walk them through signing.

Cons: Implying that users must create log-in's is not cool. Nor is how slowly features are added. Really basic things, like non-archive folders and addenda, should have been added years ago.

Overall: Ability to get forms filled out without killing trees.

Pleased with the service as it allows us to operate more efficiently.

Dec 19, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use for our customers is paramount in our industry. Very seldom do we have issues with any of our customers accessing or signing the documents.

Cons: We merge documents on every case we handle. It would be nice to have the functionality available to select multiple files at once to delete, rather than deleting single files. This is a major pain and a simple fix. PLEASE GET THIS DONE!

Easy to use signing software

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Really easy to use to send documents out for signature. The notification system is good. Love that I can share templates with my team - it saves everyone a lot of time. I can also keep templates saved that only I can see and use.

Cons: Adding text to a document isn't very accurate in the placement. I find I have to move more than 50% of the boxes I add to put them in the exact place they need to be. I also tend to overwrite the templates, instead of adding a signer which creates a new document - this should be harder to do.

Overall: Easy to obtain signatures

Easy to Use - Zero Customer Support

Mar 23, 2018
2/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: The product is easy to use and simple for basic needs. I don't have experience with any other programs, but I would think it is slightly more limited if you need any complex features.

Cons: The customer service for this product is essentially non-existent. I submitted an urgent issue to SignNow's support team via email on January 29 and didn't receive a reply until MARCH 6. They also 'claim' to not have a support phone line, or an email, but I have found both at this point.

excellent option when you want to go paperless or don't want to use a printer and scanner

Aug 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Extremely easy to create documents for signature. Super easy for signers to sign. Keeps very good control of the steps where every document is. So easy to use that we started using it as a PDF customized form filler!!!

Cons: The archiving system is not the gratest. Connectivity with google drive is possible, but it requires an extra step

Overall: easy to use and to control documents for signature

I am finding this program very easy to use, and very useful. I was skeptical but won over.

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of use, and the fact that I receive update emails. I also get the signed documents back very quickly, versus by regular email or actually mailing documents.

Overall: Receive my paperwork back much faster, and am able to track the status. I put 4 stars under "Customer Support" and "Value for Money" because I haven't needed to contact Customer Service yet, and don't know prices of other vendors to compare.

Capterra-loader

Sign Now has saved me so much time and made putting contracts together for all my clients very easy!

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very straight forward and easy to use for me and my clients. I can upload and contract, addendum, etc and easily modify it and then set it up for my clients to initial & sign.

Cons: It is tough to target where text will go and I usually have to adjust it some after adding to a contract.

Overall: It saved me a lot of time and has made me look very professional with all my clients.

Great time saver for getting documents filled out and signed.

Apr 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I can load any document I want and send to anyone for filling out and signing. I have used this software to create a "digital" version of our company new employee application. I used to have to email the app, they would have to print out, fill out and scan back in (many people do not have scanners). Now I can send the app to anyone and they can easily fill out on the computer and send back fast. Any company policies I have to send out for signature results in fast returns as document signing with this software is quick and painless. They click the link in their email and go directly to the document. The software literally guides them with arrows to each part to fill out.

There is a great variety of options from adding text boxes, date boxes and drop down menus right on your document. You can even select if the entry is required, meaning they cannot submit until they enter something, or optional, for if that section does not apply to them.

The software will send you an email with the document as an attachment once they have signed.

Cons: Keep in mind that longer documents with lots to fill out will take some time to set up as a template, since you have to literally position a text, date or signature box at each spot you want filled out.

Overall: Sames a ton of time getting documents filled out, signed and sent back.

Works well with my Techs who have IOS devices. Very poor with andriod.

Dec 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy access for techs for work orders and info forms since my staff is across Canada.

With IOS devices APP performs well and is very versatile.

Cons: No help or good updates for any device that is not IOS compatible. This needs work. Techs have constant complaints about crashing losing saved data and sending in emails to support with no response back.

I use SignNow daily, both the web and mobile versions.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Ease of use. It does what I need it to do without unnecessary features or a complicated interface.

Cons: When I sign something on the mobile app I am ALWAYS confronted with a pop-up that offers to show me how to use the app, and makes me click a "Ready" button to get to the document I need to sign. It is highly annoying.

The product is good, but there is a glitch, and we can't figure out how to get tech support.

Jan 10, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: The customization of the agreement templates is very appealing. It allows us to create agreements that look just the way we want.

Cons: We can't get customer support to fix a glitch in the software. In the dialog box that pops up when our agreement is loaded, it's stuck on a person's name for all the agreements. I've tried to find a phone number or way to contact SignNow, but I can't see how to do it, at least not easily.

Overall: It allows us to create and send digital agreements

Vendor Response

by SignNow on July 10, 2018

Hello,

We understand your concern and your feedback is really important for us to make your user experience as much sufficient as it should be.
From our side we want to apologize for the inconveniences that you are currently facing.

We constantly working to improve our service. The level of the reliability is our top priority as we want to make sure our customers can trust us. Rest assures our service improved a lot.

We have a special offer for you due to the difficulties caused in the past. Please contact us at support@signnow.com for more details.

Thank you for your understanding and cooperation with us.

Good product for the money but still lacking a few things that could help in the long run.

Jan 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that its easy to use and not a bunch of fluff that gets in the way of you doing what you need to do at work.

Cons: I think they are missing a few things that docusign has. and sometimes when a document is sent it doesnt get to the person its supposed to go to and the doc is not in the spam folder either. So at times you will have to resend or even have the person make up a new email just to get the document

Overall: Still lets you send and sign docs at a cheaper price

Enjoy using

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and price point make this best option available for my company size and invoicing needs.

Cons: Access to desktop is necessary to issue invoices. There appears to be an app but I have been unable to use it.

Overall: I have recommended this software to others and it gets my basic needs met.

VERY CONVENIENT, MAKE WORKING AWAY FROM THE OFFICE MUCH EASIER

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: EASY FOR CLIENT USER, SIGNER CAN USE THEIR OWN SIGNATURE TO SIGN INSTEAD OF A SIGNATURE STAMP. YOU CAN ADD AS MANY FORMS AS YOU WANT AS TEMPLATE.

Cons: ONCE THE SIGNED DOCUMENT WAS SIGNED, YOU CANNOT GO THEIR TO ADD MORE SIGNATURE REQUEST IN CASE A SIGNATURE IS MISSING.

I use this religiously for my business and love it.

Dec 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Ease of use. Even Clients in their 80's can do this. I also like that initials/signatures come through without some kind of 'stamp'. They look original.

Cons: I wish that the 'signers' didn't have to set up an account. In time sensitive situations, it can be arduous.

Capterra-loader

One of the best apps out there.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This app saves me hours every month. I used to print out invoices, requests, etc., sign them, scan them back in, and then send back to the requestor. Now, I can take care of all of that on one easy to use app.

Cons: Nothing, this app works flawlessly for what I use it for. The only potential feature that I would like to see added is the ability to store notes or other text for frequent use.

Overall: Time savings!

As a real estate broker I use this app daily to get clients signatures and for my own signatures.

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intuitive and easy to use. This app is very mobile friendly and my clients rarely have any questions while signing

Cons: I would like to merge documents from my cell phone but I can only figure out who to merge documents from my home laptop

Good simple layout., and great value

Dec 29, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: He ease of use, and the pricing for the features it has is a great plus. Would recomend for someone on a budget.

Cons: The organizing documents., or when you have to look for a dated document., its a bit of a hassle. Beside that its great

I don't understand why anyone uses pen and paper anymore

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The difference it has made to our company is staggering. We used to spend so much time ensuring all parties were able to come into our office to sign documents and now there is no need to!

Overall: saves a lot of time and paper!

We use SignNow all the time (about 6 documents/day). It's very simple for our customers to use.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that our customers can sign documents from their phone instantly. I also like having all of the signed forms in one place. It makes it very easy if we need to access one of these forms later.

This software is easy to use, handy and intuitive.

Dec 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Ease in uploading the documents, storage of the documents and the ability to accommodate multiple signers.

Cons: I'd like it to send me an alert (text?) when someone has uploaded a document for my signature.

I'm happy with signnow.

Dec 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's good software and easy to use. It saves time. I have used signnow for 3-4 years now I think and I like it a lot. 99% of customers can electronically sign documents no problems.

Overall: Time saving.

Wow. It has everything you could want. No need to look any further.

Jul 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: So we had been looking for a online document signing software for our equipment rental company. we had a couple criteria, first was the ability to have the cudtomer upload a picture of their ID and Proof of insurance to verify their Identity. Also we needed it to be legally binding, and for it to be reasonably priced as we are still pretty small and rentals are only a portion of our revenue and wouldn't justify a month subscription some of the other software we looking at had. This fit the bill and more. Glad we switched.

Cons: I only wish the ability to create a link was also included in the lowest price plan. Its not worth it to use to drop another /year on this software for just that feature so we will stick with the lower plan. Other than that all the other feature are really fantastic.

Made approving documents and transfers easy.

Dec 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The tasks I perform are simple and easy to use. I mostly approve documents by inserting my signature, brief text and the date - and then emailing the document.

Easy to use on computer and phone

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that I have access via the app on my iphone as well as the web version on my laptop, so I can work on my documents no matter where I am! The program is simple to use.

Cons: There is a bit of delay when you are typing using the web version, so when I have a lot to type, I typically use the app version on my phone. I hope they change that soon, but it's not a show stopper, since most of us text as fast as we type! I also wish they had a cheaper version;

Overall: Easy to use, and customers like the paperless delivery of documentation.

Great and easy service to sign contracts online!

Aug 02, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: You can easily and quickly get clients to sign contracts online. It totally changed the way I do business now!

Cons: The customer service is very poor. It takes weeks to get a problem solved. Some clients have trouble signing contracts on certain devices and don't want to download the app.

Overall: Overall, I like SignNow. It's not the best service out there, but the price quality ratio is fair. I'm a photographer and it totally changed the way I do business. I can easily make clients sign the contract before our session and collect a retainer, which wasn't possible before.

I LOVE it! I use it almost everyday. It has eliminated the need to print/scan/email for signature.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use is what I like the best. It is easy up upload documents. It's easy to email to people for signatures.

Great Product

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, Simple Pricing Structure, Great Marketability, High Security Features

Cons: Submission Time of Document from End to End

Overall: I utilize SignNow in my business for multiple uses, and I have found this product to be one of the easiest e-signature products to use on the market. As compared to other top e-signature products on the market, you cannot beat SignNow. SignNow has exceptional quality, is extremely easy to use, includes multiple features and functionalities that others do not, nor can you beat the price!

Excellent for my business

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's really awesome on mobile so it speeds up everything I do.

Cons: Occasionally I'll get documents that are sent in other platforms which is annoying.

Overall: I've gone from hunting down paper and fax machines or scanners to doing everything on my cell phone. This has been a distinct improvement in my quality of life.

Recommendations to other buyers: Get it now!

Capterra-loader

I use this app all the time to provide an easy and seamless experience for my clients.

Dec 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: My favorite feature about this software is being able to pull up and update all my contracts from my phone. I can add notes into the contacts, even after we are done signing our portion.

Overall: My clients don't have to travel to me after an initial visit in order to provide paperwork. They don't have to go out and look for a fax machine or scanner to send information back. My clients can complete their paperwork from home, work, or even out at dinner. It's created a convenient way to handle the tediousness of contracts.

Used to execute documents in an IPO and merger process

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use for simple tasks like just signing a doc with current date or a few texts. I have not tried the additional signer utilities but they look easy to use as well.

Cons: Would like a clearer filing system for executed docs. It may be there and i have not used it. Would like to create folders for individual projects or customers.

Overall: Using this software, I was able to work remotely and not miss important deadlines with respect to documents needed in several deals .

Its been perfect, easiest way for me and my company to sign documents

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. No time at all to get your documents signed. Its very simple and takes an extra minute to get your document into the app and done.

Cons: No issues at all. We've been using this software for several years now and the only possible complaint could be that some people want wet signatures and there is nothing really that the company can do to fix that problem. Could be cool if there were more integrations with other apps as well.

Life Saver

Aug 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Clients use this all the time to sign docs. Can do digital signature or custom signature. I love it, and so do my clients. Mobile friendly.

Cons: N/A. My experience with SignNow has been pleasant. Been using it for over 4 years, and use it weekly.

Overall: People don't have printers anymore. And those that do, either ran out of ink or ran out of paper weeks ago. Having the ability to simply sign docs digitally is extremely helpful to keep business moving.

It works for me and my clients. It is an integral part of our process for client authentications.

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User Interface is very good. Easy to follow for a newbie.

Being able to sign documents with ease for clients. Clients find it is to follow instructions.

Being able to look back and get documents with history.

Affordable pricing.

Cons: Sometimes it auto identifies fields in a pdf form and then I have to manually delete them if I don't want it filled or signed.

Overall: Saved time. Easy for clients to follow

This application allows make signatures on documents without need to see people I am working with. N

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This app helps increase performance of sales managers by saving their time, which used to be spent on travelling and signing papers with pen.

Cons: Very slow customer support, not free, editor could have much more features. Still waiting for response.

Overall: I can recommend this product to sales managers, who has a big amount of contracts to sign. Dramatically saves time and funds.

Waivers Galore

Sep 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It works well on desktops.

It has a user interface that makes sense and is easy to add items to the document for signing/typing

Easy to group/download in batches

Cons: A little confusing at first understanding where you need to start to get a document setup. Terminology takes getting used to.

Apps on phone have been hit or miss on functionality from our experience.

Overall: We have enjoyed the product and it has integrated with some of other tools to help provide a seamless experience for our end users which has helped our administrators do less follow up on waivers for attendees to our events.

Up there with the best for half the price!

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: SignNow has all the features of the heavyweights in the digital signing market for half the price. It's simple and intuitive to use and is a great one stop solution for all your digital document signing needs.

Cons: I've only identified one major flaw. When you want to create a document template with one signature section already completed e.g. If you regularly send out the same document and want to have your company section pre-signed and dated to speed up the signing process, then the date stamp is not able to automatically change. So if I make a template on the 4th July it will stay on that date no matter when I send the document, which defeats the point in having a predated template. The preset date is also in American date format and there doesn't appear to be a way to change this. This is strange as for the other party signing you are able to select EU/USA date format. To work around the problem we just have the signature and title sections pre-completed and manually enter the date. However, it's a tiny flaw of what's otherwise a fantastic product.

Love signnow!

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of upload, customizing documents, sending with alerts, verification of recipient, template feature

Cons: I have found all my needs are met - also customer support is responsive to my needs and / or suggestions

Overall: As a landlord and a tv producer, I use sign now to quickly and efficiently send and get contracts signed. I've been able to eliminate the need to print a document, get it signed and then scan it in to digital archives. I can personalize a contract in minutes, specify the areas for people to sign, send the contract by email and receive it within minutes. I also love the template feature that allows me to upload one contract and send it to multiple users - each user signing and sending back the same contract. It saves me from redundant busy work ... can't stress enough the convenience and efficiency of sign now.

Recommendations to other buyers: Eliminate paper waste, time saving app, interface is user friendly

Overall it is a great product that is easy to use for basic signing needs.

Jan 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that you can insert signatures with the touch of a button, you can customize the date, you can add checkmarks easily, etc.

Cons: I don't like that you cannot edit a document once its saved. I also think that the compatibility with other programs like dropbox and one drive could be improved to make it easier to upload things. I wish you could save signatures.

Simple routing process and document storage helps located signed docs quickly.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use on iPhone app. Document storage. Routing to signers has been simple and it is extremely user friendly even to those unfamiliar with electronic signature programs.

Cons: Signature and initialing on app are clean but when you sign using mouse on computer the result is a not as clean, it comes out messy.

Overall: Quick and easy signature routing and document storage.

Capterra-loader

Cheap and Easy Digital Signature Platform!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and intuitive for my clients to understand. Also very clean and streamlined interface. Mobile apps are great and handy, as well!

Cons: It emails me too much, and there isn't any way to set email notification settings. It's not a big deal, but I really don't know 4-5 emails each time that I send a document for signing.

Overall: Digital signatures made easy

SignNow is a great, simple solution for digital signatures

Feb 13, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It makes it much easier to get contracts signed. The time and workload that it reduced is remarkable.

Cons: They have restrictions on re-naming files once they're uploaded. Also, once you add field to a document, you can't go back and edit them -- they become a part of the document. This has caused me to have to start over numerous times.

E-sign tool which is easy to use

Jul 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: SignNow is a tool for our clients to make a deal with our company in a timely manner. It is easy to hand on and do the smooth transaction. PDF download helps us to keep the records.

Cons: There is a couple times that system is done. Our customers link to their site but they can't do the e-sign. It slows down the whole transaction.

Pretty quick process to sign important documents

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I liked that you could do this all via the internet. A lot of documents now are online, so Sign Now makes it so you don't have to print and scan anything - you just sign and it's complete.

Cons: There's nothing I don't like about this program. It worked every time and was quick - the receiver has the documents as soon as you sign them.

Overall: Easy process to sign documents online.

Excellent product

Aug 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, easy to learn, the ability to send for multiple signatures, and cross-platform ability

Cons: SIgnNow is a bit pricey but saves time and paper!

Overall: I use SignNow primarily for for research purposes. It has been a huge facilitator in obtaining signatures for required form and letters. I see more and more people from my institution using SignNow due to ease of use, reliability, and utility. Love this product!

Those auto-fills don't work on half the forms I use, and it's a major pain to delete them manually

Dec 19, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: UX is solid.The ability to drag and drop from the desktop is great. I would improve the mobile experience though. Android app is real bad.

Cons: Updating my credit card on an expired account is like going into the heart of darkness. Also, sometimes features are released that just never quite work right. (like auto-fills)

Recieving Signatures and Filing for the Future.

May 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Being able to recieve signatures and notifications through email to be able to click off any outstanding task needed to be done for a file.

Cons: Not being able to click and paste text into the file, as there are notes to be put in, and having to manually type does waste a lot of time.

Good experience - easy to use

Dec 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Visual, simple and intuitive interface, easy to follow. I like that there are different colors used for different signers.

Cons: It would be good to have search within different categories of documents (signed by user, sent to others to sign), be able to send automatic reminders based to sign after X days of inactivity.

Capterra-loader

Great Signing tool for large companies

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use for all: the administrator, the end user, internal employees. It is a no-brainer when using this where to sign. Additionally, tracking signage is also very easy.

Cons: The emails often get caught in SPAM when going to our clients, so we have to follow up at times...other than that, a great product.

I like this quick way to get documents signed.

Jul 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This tool allows make signatures on documents without need to see people I am working with. "

I have been their client for over a year now and I can recommend this product to sales managers, who has a big amount of contracts to sign."

Cons: I put a low score for customer support, they are very slow and I understand why other complain about them. I would like them to help me with the problems faster

Overall: Save time and paper

Works great. A few bugs from time to time, but for the most part, very good!

Dec 19, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of use. It's pretty easy to create a contract and send it out and see the overall history of where someone is in the process.

Cons: Not have an ability to create folders for templates and contract status. Everything is lumped together.

setting the fields to be completed is very tedious but it is easy for the customer to use

Dec 22, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Value for Money

Pros: Efficiency of having clients return signed forms. It is nice to give them a quick option other then printing a PDF.

Cons: It is very time consuming to set up forms and tedious to redo all the signing fields if we update a small thing on our forms.

Works for intended purpose but lacking some features

Nov 09, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: Would be a highly recommended product with some improvements

Pros: Decent value for cost; allows for creation of templates, allows for bulk sending, allows for customization of signatures

Cons: Lacks document editing feature; needs a contact list feature; needs ability to imbed folders in other folders besides the archive; grid lines when inserting text; need to be able to turn off notifications, or select which to receive

For basic signing, this app is useful. Highly recommended for basic document signing of existing doc

Dec 29, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy the easy to use drag and drop fields.

New interface is pretty clean and distraction free.

Service is very reasonably priced.

Cons: Wish I could swap a document, after setting up fields, and before sending for review.

Wish there we notifications for when signees view document.

Wish there was easier expiration settings.

Wish there were a way to modify a default template for email. Always have to hand rewrite it.

Do not like getting caught between beta and old app. Interface should stay under new design.

Wish I could organize documents better.

Overall: Quick signing process.

Easy to use

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Signing documents on the go with multiple devices. Keeps production and organization moving smoothly.

Cons: Keep multiple signatures on file for people that sign with me more than once without having to save each time.

Capterra-loader

SignNow has made the signature and scan process incredibly easy

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of Use. I paid for the premium version for a calendar year while I needed to sign and edit contracts on a daily basis. Now use the Free Version and it works tremendously well for limited use. Keeps old signed documents for easy access.

Cons: If you need to sign documents on a regular basis then the premium version is necessary but worth the money. Depending on the users needs I believe it may not be HIPPA Compliant so that could be a negative for some.

Overall: Ease of use for signing documents and contracts. Eliminates the need for a fax machine in most instances.

A breeze, a joy, documents handled, stored, easily for years. and FUN too. I Love, LOVE, SignNow.

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Drag, drop, easy, ... can say enough nice things, all of it... great.

Cons: I would like more control over the fonts. I would like more control over the fonts. I would like more control over the fonts.

Capterra-loader

Easy to use, a one step solution to your document signing needs at a reasonable price.

Jun 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: It is very intuitive, straightforward unlike other software's that complicates a simple signing feature. I love that even though I signed using my mouse it looked polished as if signed by hand.

Cons: Hard to get support, I sent an email with a simple question and they replied a few days after. Editing features are limited as well.

East and Helpful

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Does everything I need it to do. Can¿t beat the price or ease of use. My clients love it!

Cons: More editing options, especially with the message that gets sent to clients.

Sign any document quickly, & looks like your real signature

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Can sign on you phone or tablet, and it looks like a real wet signature. It does not put any box or other marker that identifies a digital signature, so it looks like you really signed the document.

Cons: Sometimes the signature stamps can be hard to place or size, but I have only had this happen a few times.

Fast and easy to use.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's great that several people can access the document and get it signed quickly. So much easier than waiting for the necessary signatures.

Overall: faster signatures from clients and tenants

My experience with SignNow is very moderate. It is a very easy and quick to learn application.

Jun 27, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The thing I like most about the software is how easy it is to pickup and learn to use it. You will be able to take your experience and teach any new user.

Cons: I am a user that transitioned from DocuSign. SignNow is missing a handful of things that is in DocuSign.

Vendor Response

by SignNow on June 28, 2017

Hi David,

Thank you for the review! You mentioned SignNow is missing a handful of things that DocuSign has. We are always looking for suggestions on how to improve from our users, and would appreciate if you could elaborate on specifically what you are looking for. Thank you!

Wonderful

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The convenience of the program works wonderfully for my team. I'm able to create a template and then the manager can open it up in the field and have the employee sign it. Saves time from the manager coming to the office to get a paper form.

Overall: Saves the team time.

Capterra-loader

Easy Agreements

Jul 19, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Signnow removes one of the hassles of doing business from multiple locations. As our staff is located all over the world, it allows us to easily and officially sign agreements and contracts anytime, anywhere.

Cons: As it relies on email notifications and confirmations, it can sometimes fall victim of spam filters, particularly if you are engaging someone with it for the first time. This can lead to additional back-and-forth.

Overall: Quick and easy signed agreements from anywhere.

I really liked the app until I tried to edit anything

Mar 07, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: Get your ahit together

Pros: Easy to use for the most part. The layout is good and and east to use . It is straight forward for signing documents.

Cons: I spent hours online wading through the FAQ¿s and still couldnt find answers. Left multiple emails with support that were never returned. No option for phone support. The fact that the titles or fields cannot be edited when creating the documents and templates was really frusterating-

Great for Clients!

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: SignNow makes it easy for me to send contracts back and forth between my clients. Instead of waiting on contracts to get signed via the mail, I can send and sign them electronically, instantly!

Cons: I haven't had any issues with this software. My clients prefer it over signing via the mail.

Capterra-loader

>2 years of great customer experience

Aug 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It simple. It does perfectly what I need.

Cons: I'd like more on sorting my documents, folders and search

Overall: I manage all my e-signing with Sign now, as it's reliable and easy to use solution.

Our company is a small niche consultancy with 3 employees and several freelancers.

Capterra-loader

great alternative if you dont have a fax machine

Sep 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Much easier than printing a document, signing it and uploading it back/taking a picture of the document and uploading it. Great alternative if you do not have access to a fax machine.

Cons: would like the option to pay per use as opposed to paying monthly

Great Product and so helpful in getting contracts signed quickly

Jan 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I regularly need to have contracts signed, both my own contracts with my clients and contracts with third parties that I am working with. Sign Now makes it so fast and easy to finalize contracts. From uploading documents to downloading them into PDF's, it's super simple.

Cons: I've been using Sign Now for over two years and so far I have not found anything to be a 'con' or lacking within the product

Great For Online Contracts!

Sep 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, notifies you when paperwork is signed and keeps record of everything.

Cons: I wish they had a smaller option or gave a few more for free but the software is great!

SignNow Review

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Using SignNow has been incredibly helpful in moving towards a paperless business model. The app is very easy to use, and the integration with most major cloud storage providers is a huge plus. Since adding SignNow to our business model, we've found that not only does it reduce the amount of paper that we need to keep on hand, but it's a huge benefit to our clients. The sophistication of providing them all their details signed, and in electronic format provides them with a stored and searchable document in their email, as well as impresses them in the process. If you frequently deal with needing to sign documents, I would highly recommend incorporating this into your business model.

Great product in SignNow online offering

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: By far, the simplicity and ease of use of the product was second to none. I load a file, sign or add text/date, save and download.

Cons: Loved the free offering they started to coincide with limited and basic needs. Contemplating the new pricing format vs. other options such as Adobe's product.

Overall: Great product, good company and interested in future products

Easy and simple

Aug 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So easy to use and simple for your clients to sign docs too.

Cons: Its' fantastic and I recommend it to a lot of people. They should have an Outlook add-in I think is the only thing I can think of. Also, you should be able to save template items you always put into certain documents.

Great program

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease the software has to have others use and sign my documents. I also enjoy the expiration feature.

Cons: The only issue is I wanted to upgrade the software to the higher one but I was informed I would have to pay full price even though I just wanted to upgrade.

Overall: It helps when having my clients sign up for my services.

Functional, but a big confusing

Sep 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This program does exactly what you would expect. It's an electronic document signing program. However, it does lack some functionality when it comes to document/project management.

Cons: I wish there were ways to easily export reports from Sign Now.

This product is more powerful due to its mobile app

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy integration with multiple document formats. Authentic looking signature, not pixelated. The tool that even grandmas aren't reluctant to use.

Cons: Sometimes it has an error and it turns the whole document black. The tool is extremely useful otherwise.

We use often for capturing signatures when out in the field.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use. I can walk any new user through the process fairly quickly. Even my no tech savvy mom was able to use it successfully.

Cons: The online version seems to be more difficult for me to use. Not sure if I'm Justus to operating the app or what.

Capterra-loader

Love it, my clients sign their contracts easily, no matter how technologically-challenged

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that it's so easy to sign, and that's the most important part. Clients sign my coaching agreement contracts in no time at all, even for the most technologically-challenged. I then get my signed pdf as a download for me to keep within the client folder.

Cons: I don't have anything to really complain about, but I supposed if I were to be really picky I would say that the interface could be improved to something more intuitive to use.

Overall: Frees up a lot of time. No sending back and forth of contracts, no discussions on how to sign it. The software just takes care of it.

The most effective technology we use.

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is such a simple and highly effective tool. It has had a profound effect on my business. I am able to work completely remote. I find myself being able to control my schedule like never before. My employees are able to immediately have me review and approve purchase orders, checks, and any HR transactions. Our sales team is submitting quotes and contracts to clients immediately. We are getting very positive feedback. It's enabled us to be a very easy company to do business with.

Very Happy with Sign Now

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to Use and navigate

Overall: We are a small business and need something simple and easy to use both for our team and also our customers. We all picked it up very easily and are very happy with the program!

Capterra-loader

Nice app some months ago

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, nice UI, quick way to share documents.

Cons: No big issues. Cloud sync time to time was slow.

Overall: Was using often to sign documents with my EU partners. Stopped to use after Apple added similar functionality to iOS.

SignNow Awesome Review

Sep 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use of the application, Auto created Signatures and templates

Cons: User Interface can be better with different colors, Workflows can be made better with tracker.

SignNOw -Highly recommend

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I highly recommend Signnow. Very easy to use

Cons: That people have to download an app or software.

Overall: Been using them for my business for years and love the cost and performance.

Google sheets is a good alternative to Microsoft excel! For being free you can not go wrong w/ this

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: What I like most in this software is that it allows you to use it for multiple things at a time. You can sign straight from your mobile device anywhere

Cons: There is nothing I like Least about this product! You can access documents you need to sign from anywhere and you can tell others to sign as well

Perfect Solution for my Vacation Rental business

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is so easy to use - works every time.

Cons: I didn't find anything that I did not like.

Overall: I needed an efficient way to get my rental agreements signed and back to me quickly. After looking at other software, I decided to give SignNow a try. It worked the first time I tried, and made the rental process much faster.

Capterra-loader

Sign Now is user-friendly

Aug 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I loved how easy it is to use compared to products like Docusign. I also prefer the signature feature to that of Adobe Acrobat.

Cons: I really didn't have any cons other than I was able to find a product that incorporated the signature feature with other features that I needed being in the real estate field. I have decided that I will continue with SignNow just because of how easy it is to use.

Overall: Excellent

Capterra-loader

Wow! Lightning Fast and Beginners Can Sign Docs Easy!

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I timed myself loading my doc and putting in signatures with 4 signers, including myself. It literally took less than 3 minutes. Pricing model is perfect!

Cons: No option for notification by text when signer(s) have completed document. This makes it more difficult for digital nomads and people on the go.

Overall: Being able to get a document loaded and signed by 4 signers in a cost effective and productive way quickly.

The future is now.

Mar 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Notification, and storage of signed documents.

Cons: The current slowness of entering text when editing a document.

Overall: This program has taken the effective time of meeting with a client, as they can get this done at anytime in their own convenience, and also ease of storage, where documents are stored within SignNow, and also emailed directly to your linked account once the person who needs to sign, has completed the task.

Recommendations to other buyers: being able to upload excel files would be a help

Five stars!

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great product and great customer service. Marc and the team were great to deal with, and really helped us think through how to best implement this in our business. The app is well done, and has significantly reduced friction and time spent obtaining signatures and moving to a paperless office.

Best online document signing app for the price

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I'm all about the intersection of fee and function - and Sign Now is the perfect mix. Sure, it's not the best online signature app out there ... but it does everything I need and only costs a few bucks per month.

Cons: I would like the fields to be a bit prettier. And the interface could be a bit more modern. But really, minor complaints.

Support team for business is terrible

Nov 07, 2017
3/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It is full of features. It does not look so difficult. And the business price (not premier business) is competitive.

Cons: At the first look, you think it is quite cheap for small business. But when you start getting into problems that it is not in so-called Sign now University, you need to contact them and there is not a way to contact them.

SignNow takes away all the stress

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: All the logistics I use to have to worry about are no longer there. SignNow does a great job of organizing everything I need to keep track of, and I don't know what I would do without it.

Great Value on DocuSign Alternative

Mar 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: fairly intuitive, does what I need it to - great that everything is digital

Cons: I wish it had more specific and/or customizable fields instead of just signature, date and text.

Overall: We were looking for a more affordable alternative to Docusign, and after researching several options, I found SignNow to be the best overall at a great value.