# airSlate SignNow Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about airSlate SignNow Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more.

Source: https://www.capterra.com/p/154418/SignNow

---

# 

 airSlate SignNow Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

airSlate SignNow

## What is airSlate SignNow?

airSlate SignNow is a cloud-based digital signature solution that allows users to sign documents online, send them for signing, and manage workflows. It offers advanced eSignature features to enhance contract management, enabling faster deal closures. Users can sign PDFs, invoices, and contracts with legally binding signatures from any device. Additionally, airSlate SignNow also supports role-based signing orders and sending fillable PDFs to multiple recipients. The software integrates with various business apps and CRMs through an API, facilitating eSignature management within existing systems.

## What is airSlate SignNow used for?

[Digital Signature](https://www.capterra.com/digital-signature-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Overall rating

Based on 539 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

2%

Pros & cons

Convenient diGital document signing

Streamlined signing experience

Limited document editing capabilities

Slow and unresponsive support

Starting price

$20

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Digital Signature / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Digital Signature / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Digital Signature / 2025

## airSlate SignNow alternatives

Highest Rated

[SignWell](https://www.capterra.com/p/184497/Docsketch/)

[4.9 (2,706)](https://www.capterra.com/p/184497/Docsketch/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/184497/Docsketch/)

[4.7 (9,360)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (2,833)](https://www.capterra.com/p/160894/eversign/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (4,217)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/154418/SignNow/alternatives/)

## FAQs about airSlate SignNow

Overview

### What problems does airSlate SignNow solve?

airSlate SignNow solves slow, paper-heavy signature workflows by replacing printing, scanning, faxing, and mailing with mobile-friendly e-signatures, reusable templates, routing, and document storage. Sales teams, legal staff, real estate professionals, HR teams, and small businesses use it to speed client contracts, multi-party approvals, and remote document completion.

Answer based on 492 reviews

Overview

### Which roles and teams benefit most from airSlate SignNow?

airSlate SignNow is most used by business owners, founders, presidents, and other executives who need fast contract execution and approval workflows. Real estate professionals, office and operations teams, HR staff, and finance administrators benefit from streamlined document routing, signature collection, onboarding paperwork, and recordkeeping that reduces manual follow-up and delays.

Answer based on 526 reviews

Overview

### What company size and industries is airSlate SignNow built for?

airSlate SignNow is designed for businesses across finance, healthcare, insurance, construction, real estate, education, human resources, and technology, with strongest adoption among small businesses at 86%. Real estate leads reviewer representation at 12%, followed by insurance at 5% and information technology and services at 4%, primarily for digital signature use.

Answer based on 539 reviews

Features and Usability

### What are the key features of airSlate SignNow?

airSlate SignNow includes core e-signature features like document signing, client and contract signing, multi-party signing, and reusable templates. Differentiating capabilities include mobile access, customizable fields for fillable forms, workflow management with signing order, email reminders and notifications, plus audit trail, authentication, and API integrations for secure document workflows.

Answer based on 317 reviews

Pricing

### How much does it cost and what fees or limitations are included?

airSlate SignNow starts at $20/month for the Business plan for one signer, with Business Premium at 30, Enterprise at 50, and a Site License at 1.5 one time; a free trial is available. Reviewers often call it affordable versus DocuSign, though some cite limited lower-tier options and higher costs as needs grow.

Answer based on 102 reviews

Integrations

### Which third-party tools and platforms does airSlate SignNow integrate with?

airSlate SignNow integrates with Airtable and also connects to Box, Gmail, Confluence, Dynamics 365, Egnyte, Evernote Teams, and ActiveCampaign. It supports over 50 integrations overall, spanning document management, email, CRM, and workflow tools, with Airtable specifically confirmed in reviewer feedback.

Answer based on 10 reviews

Getting Started and Support

### How easy is it to onboard and train a team on airSlate SignNow?

airSlate SignNow is easy for most team members to pick up for basic signing tasks, with videos, webinars, documentation, and in-person training available. Reviewers say nontechnical users usually learn it within a day or two, while admins or teams setting up workflows and advanced features may need more time and clearer guidance.

Answer based on 10 reviews

Getting Started and Support

### What customer support options does airSlate SignNow offer, and how do users rate the experience?

airSlate SignNow offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users describe support as mixed: some report responsive, helpful assistance and useful tutorials, while many cite slow replies, difficulty reaching the right team, and unresolved technical or billing issues.

Answer based on 50 reviews

Security

### How does airSlate SignNow handle data security and access control?

airSlate SignNow protects documents with password protection, authentication measures, antivirus scanning after upload, timestamps, and secure online storage for signed records. Reviewers also describe it as safe for legal and sensitive documents across devices. Some note concerns about portal reliability, required username-password sign-ins, password-protected file uploads, and perceived site security.

Answer based on 28 reviews

## Who uses airSlate SignNow?

Based on Capterra reviews from the past 6 years

Company size

Based on 119 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 119 reviews

Administrative

25%

Administrative

25%

Real Estate

11%

IT & Software Development

8%

Program & Project Management

8%

Others

47%

Top industries

Based on 119 reviews

Real Estate

29%

Retail

25%

Information Technology and Services

18%

Education Management

14%

Other

14%

## Pros and Cons

Convenient diGital document signing

89% positive reviews out of 203

Most reviewers find document signing fast, accessible from any device, and effective for multi-party signatures.

Kelly C

Owner and COO, 2 - 10 employees.

"It's important for our small business to be able to review and sign documents from our lawyer's office without travelling 2 hours to do it. "

Limited document editing capabilities

44% negative reviews out of 89

Some reviewers find editing documents after uploading or sending difficult, often requiring complete rework for changes.

Streamlined signing experience

95% positive reviews out of 189

Most reviewers describe ease of use as enabling quick, intuitive document signing across devices for all users.

Amanda M

Manager, 11 - 50 employees.

"I like that you can use signing links."

Slow and unresponsive support

50% negative reviews out of 46

Some reviewers feel customer support is difficult to reach, slow to respond, and often unhelpful with issues.

Jennie B

Finance, 51 - 200 employees.

"SignNow customer service folks are not aware that this is a problem and will not do anything to fix it or help me after I blew all that money on a useless service"

Efficient client contract process

91% positive reviews out of 70

Most reviewers indicate client signing simplifies obtaining signatures remotely, saving time and improving workflow efficiency.

Issues with email delivery

72% negative reviews out of 32

Most reviewers report email notifications sometimes land in spam or are not received, causing signing delays.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Signature

4.8 (55)

81.82% of 55 reviewers that rated this feature as important or highly important

With this capability, you can easily sign documents online using various signature styles, including typed and handwritten options. Reviewers appreciate how simple and intuitive it is to sign or request signatures, highlighting the convenience and speed for both senders and recipients.

Multi-Party Signing

4.3 (44)

61.36% of 44 reviewers that rated this feature as important or highly important

It gives you the ability to collect signatures from multiple people on the same document, even in different locations. Users think this aspect is straightforward to use, helps manage signer roles, and makes tracking signatures and approvals efficient for contracts and agreements.

Mobile Signature Capture

4.5 (41)

60.98% of 41 reviewers that rated this feature as important or highly important

Capture signatures via mobile devices

Data Security

4.5 (40)

65.00% of 40 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Authentication

4.4 (38)

65.79% of 38 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

Audit Trail

4.4 (22)

45.45% of 22 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

airSlate SignNow 27 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Customize data fields to support various needs and use cases

Protect sensitive data for digital privacy

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

With this capability, you can easily sign documents online using various signature styles, including typed and handwritten options. Reviewers appreciate how simple and intuitive it is to sign or request signatures, highlighting the convenience and speed for both senders and recipients.

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Access software remotely via mobile devices

Capture signatures via mobile devices

It gives you the ability to collect signatures from multiple people on the same document, even in different locations. Users think this aspect is straightforward to use, helps manage signer roles, and makes tracking signatures and approvals efficient for contracts and agreements.

Timed notification for any upcoming task, deadline, appointment, or activity

Create and design custom email signatures

Allow users to access multiple services after entering their login credentials once

Track the status over time for a request, process, asset, or transaction

Allow multiple team members to edit and work on the same document

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Features

4.4 (537)

4.4

Based on 537 reviews

## Pricing

Value for money

4.5 (420)

Free Trial

[View pricing plan details](https://www.capterra.com/p/154418/SignNow/pricing/)

Business

$20.00

Flat Rate,Per Month

It includes:

-   Basic Fields
-   Mobile App
-   Send Documents for Signing
-   Unlimited Templates and Advanced Threat Protection
-   Cloud storage integration
-   Unlimited Users
-   Multiple Languages
-   Set Reminders & Notifications

Business Premium

$30.00

Flat Rate,Per Month

It includes:

-   Personalized Branding
-   Send in Bulk and Signing Link Invites
-   Unlimited Templates
-   Document groups
-   Request Payments
-   Kiosk Mode
-   Conditional Documents
-   Live Chat

Enterprise

$50.00

Flat Rate,Per Month

It includes:

-   Calculated Fields
-   Conditional Fields
-   Request Payments and Signer Attachments
-   Send in Bulk
-   Signer attachments
-   Smart fillable fields
-   Personalized Branding
-   Advanced Threat Protection

Site License

$1.50

Other,One Time

It includes:

-   Volume discounts
-   Full API access
-   CRM/ERP integration
-   Industry‑specific compliance
-   Phone Support
-   SSO

Value for money

4.5 (420)

4.5

Based on 420 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

## Support, customer service and training options

Customer Service

4.3 (336)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (336)

4.3

Based on 336 reviews

## User reviews

Overall rating

4.6

Based on 539 reviews

Filter by rating

5(375)

4(128)

3(25)

2(5)

1(6)

Mentioned topic

Sorted by most recent

JB

Jennie B.

Finance

Education Management

### "Sign Now is a Waste of Money"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 10, 2025

Awful. The customer service folks do not understand the meaning of the words "customer" and "service".

Pros

If you've used another eSign service, it is fairly simple to use. It is expensive though and not worth it in my opinion.

Cons

They are still working things out. I spent over $1000 sending a simple bulk send document which didn't work because there was an optional hyperlink (for more information) that if it was not clicked on, the document would not progress to the next signer. This was not stated in the instructions anywhere and I now have over 1000 documents that are "stuck", that I paid for, that are useless without the second signature. SignNow customer service folks are not aware that this is a problem and will not do anything to fix it or help me after I blew all that money on a useless service

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reasons for choosing airSlate SignNow

I thought it would be more efficient. I was wrong.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 14, 2025

Jennie hi! Very sorry to read about such a disappointing experience! Unfortunately, we do not see your last name or the name of the company here, so can't provide a detailed reply on how things are looking on our end. Could you please update this review with these details so that we could find you in our system and make Customer Care reinvestigate the case? Or please email more details to editor@signnow.com. I'll personally make sure you are contacted again with a resolution. Thank you!

JO

Jennifer O.

Owner

Professional Training & Coaching

### "Small Business Document Signing "

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

November 7, 2025

Not good. The product itself is easy to use but there was no support when I had an issue which led me to move to another product.

Pros

It’s an affordable document management system. It’s fairly simple to learn and understand even if you’re not very technical.

Cons

Their customer support was non existent for me. I changed my business email and lost my premium features that I had paid for. I contacted them 7 times and nothing worked to get a real person vs an automated response so I gave up.

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[Docusign](https://www.capterra.com/p/121506/Docusign/)

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

Reasons for choosing airSlate SignNow

It seemed like the most affordable for my business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 14, 2025

Jennifer hi! Many thanks for your feedback, even though it is coming from a disappointment. We do not see your last name or email here. Any chance you can please add those? Or please email me directly, editor@signnow.com, my name is Rina. We'll make sure a human Support agent contacts you ASAP. Thank you!

BS

Beverly S.

Program Assistant

Higher Education

### "Easy and Simple Solution for e-Signatures"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 23, 2025

I've found SignNow to be very easy to use. If you need something simple to capture signatures, this is absolutely a good option. It's something I only used occasionally, but if I needed to use it on a more regular basis, I may seek something more robust.

Pros

SignNow makes it incredibly easy to get a signature on a document through a mobile device. The app itself allows you to store signed documents, in addition to exporting documents to the cloud or downloading them to be used outside of the app itself. Additionally, it is easy to request signatures from others when needed. The interface is simple and easy to use.

Cons

Editing documents or templates on a mobile device can be tricky. Creating the templates on mobile is also a bit cumbersome.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Amanda M.

Manager

Staffing and Recruiting

### "Good product, very expensive"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

May 12, 2025

Overall, the experience was good for what we needed it for. When our needs increased it was no longer a good option for us due to extremely high costs.

Pros

It is user friendly. The interface is nice and clean and straightforward. I like that you can use signing links.

Cons

Cost. Super expensive for what it is. I wish their was a simplified version you can purchase. Our cost was going to be increased from $90/year to over $4000.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 16, 2025

Many thanks for your feedback, Amanda! It is super important and helpful for us as the product is developing all the time. Re the pricing situation though: can we please have your email or account details? We'll have a look and do our best to recommend an alternative solution / workaround for you. Thank you.

KH

Kari H.

Veterinary Technician

Veterinary

### "SignNow in veterinary medicine"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 30, 2025

SignNow has helped reduce our paper waste and has streamlined our check in process both for appointments and surgeries.

Pros

I appreciate how we can streamline our anesthesia check in process by having consent forms done prior to the day of surgery.

Cons

Sometimes our clients are unable to sign their forms or have to choose all options presented even though they are conflicting information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Matt D.

Marketing

Computer Software

### "Good for digital signing "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 12, 2025

SignNow is usually easy to use with features that make the experience easy and fast to get through signing forms digitally, the only letdown in my eyes being accessing the documents after I have signed them.

Pros

It was easy to use and guided me through each step to complete the form I was sent, making sure I didn’t miss anything

Cons

It has felt difficult to find documents after they have been signed sometimes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DF

Daniel F.

President

Real Estate

### "Happy with product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 23, 2024

Overall great! Competitive pricing compared to DocuSign

Pros

It’s easy to use and convenient to sign things on the fly

Cons

The thing I like least is that sometimes it’s glitchy or hard to make any edits after the fact

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reasons for choosing airSlate SignNow

Pricing and its additional features that they offer versus its competitors

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LW

Lindsay W.

CEO

Retail

### "GREAT PRODUCT!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2024

Very easy to use, functional, convenient, makes work easy

Pros

Very user friendly. Functional, easy to use!

Cons

Nothing! Overall great product with no flaws

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Rivka C.

Professor

Medical Practice

### "Very good indeed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

December 21, 2024

Easy to use, self explanatory not too easy to manipulate on the page

Pros

That you can accommodate for the size and also change easily the very AION of the signature

Cons

Moving the signature around is a bit combersom

Switched from

[EasySignatures](https://www.capterra.com/p/240856/EasySignatures/)

Was not too friendly, too complex to manage

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jeff B.

Boss

Real Estate

### "Simple and affordable. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

December 20, 2024

I have been using SignNow for over 10 years, back when it was Cudasign. I never have to walk my clients through the signing process, they always figure it out easily.

Pros

Easy for my clients and tenants to use, can fill out straight from their mobile phone, get a pdf once completed.

Cons

Creating templates is difficult on a mobile device

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reasons for choosing airSlate SignNow

Prices, ease of use on mobile, budget friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/154418/SignNow/reviews/)

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