# airSlate SignNow Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is airSlate SignNow the right Digital Signature solution for you? Explore 539 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154418/SignNow/reviews --- airSlate SignNow 4.6 (539) [View alternatives](https://www.capterra.com/p/154418/SignNow/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of airSlate SignNow Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews BS Beverly S Program AssistantHigher Education, 51 - 200 employeesUsed the software for: More than 2 years. “The app itself allows you to store signed documents, in addition to exporting documents to the cloud or downloading them to be used outside of the app itself.“ October 23, 2025 JB Jennie B FinanceEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “This was not stated in the instructions anywhere and I now have over 1000 documents that are "stuck", that I paid for, that are useless without the second signature.“ November 10, 2025 KH Kari H Veterinary TechnicianVeterinary, 51 - 200 employeesUsed the software for: More than 2 years. “SignNow has helped reduce our paper waste and has streamlined our check in process both for appointments and surgeries.“ March 30, 2025 JO Jennifer O OwnerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 6-12 months. “I contacted them 7 times and nothing worked to get a real person vs an automated response so I gave up.“ November 7, 2025 Zafar A Corporate HSE ManagerFinancial Services, 51 - 200 employeesUsed the software for: 6-12 months. “It is great platform that helps business to manage their document workflow digitally and also make sure that all these documents are legally can be approved and accepted in case of disputes“ November 16, 2023 JB Jennie B FinanceEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “SignNow customer service folks are not aware that this is a problem and will not do anything to fix it or help me after I blew all that money on a useless service“ November 10, 2025 MD Matt D MarketingComputer Software, Self-employedUsed the software for: 1-2 years. “SignNow is usually easy to use with features that make the experience easy and fast to get through signing forms digitally, the only letdown in my eyes being accessing the documents after I have signed them.“ March 12, 2025 JO Jennifer O OwnerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 6-12 months. “I changed my business email and lost my premium features that I had paid for.“ November 7, 2025 ## Showing most helpful reviews Showing 1-25 of 539 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew D. Managing Director Computer Software Used the software for: 1-2 years ### "The best signature management app on a price basis" May 29, 2021 4.0 Great - now I've set it up, it runs on autopilot when it comes to me needing to create and send a contract to clients for signing. Pros When it comes to document signing it's a crowded market with lots of options - where signNow stands out is on price. It does pretty much the same as the others - but for at least half the price. This was the main reason we picked it. Cons The dashboard looks dated and takes a while to get familiar with - but past that it has all the same feature as it's competitors. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing airSlate SignNow DocuSign looks great - but was very expensive and seemed to cover enterprise features we simply didn't need. Review Source JB Jeff B. Boss Real Estate Used the software for: 1-2 years ### "Simple and affordable. " December 20, 2024 5.0 I have been using SignNow for over 10 years, back when it was Cudasign. I never have to walk my clients through the signing process, they always figure it out easily. Pros Easy for my clients and tenants to use, can fill out straight from their mobile phone, get a pdf once completed. Cons Creating templates is difficult on a mobile device Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing airSlate SignNow Prices, ease of use on mobile, budget friendly. Review Source JB Jennie B. Finance Education Management Used the software for: Less than 6 months ### "Sign Now is a Waste of Money" November 10, 2025 1.0 Awful. The customer service folks do not understand the meaning of the words "customer" and "service". Pros If you've used another eSign service, it is fairly simple to use. It is expensive though and not worth it in my opinion. Cons They are still working things out. I spent over $1000 sending a simple bulk send document which didn't work because there was an optional hyperlink (for more information) that if it was not clicked on, the document would not progress to the next signer. This was not stated in the instructions anywhere and I now have over 1000 documents that are "stuck", that I paid for, that are useless without the second signature. SignNow customer service folks are not aware that this is a problem and will not do anything to fix it or help me after I blew all that money on a useless service Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Reason for choosing airSlate SignNow I thought it would be more efficient. I was wrong. Review Source Response from airSlate November 14, 2025 Jennie hi! Very sorry to read about such a disappointing experience! Unfortunately, we do not see your last name or the name of the company here, so can't provide a detailed reply on how things are looking on our end. Could you please update this review with these details so that we could find you in our system and make Customer Care reinvestigate the case? Or please email more details to editor@signnow.com. I'll personally make sure you are contacted again with a resolution. Thank you! BS Beverly S. Program Assistant Higher Education Used the software for: 2+ years ### "Easy and Simple Solution for e-Signatures" October 23, 2025 5.0 I've found SignNow to be very easy to use. If you need something simple to capture signatures, this is absolutely a good option. It's something I only used occasionally, but if I needed to use it on a more regular basis, I may seek something more robust. Pros SignNow makes it incredibly easy to get a signature on a document through a mobile device. The app itself allows you to store signed documents, in addition to exporting documents to the cloud or downloading them to be used outside of the app itself. Additionally, it is easy to request signatures from others when needed. The interface is simple and easy to use. Cons Editing documents or templates on a mobile device can be tricky. Creating the templates on mobile is also a bit cumbersome. Review Source KH Kari H. Veterinary Technician Veterinary Used the software for: 2+ years ### "SignNow in veterinary medicine" March 30, 2025 5.0 SignNow has helped reduce our paper waste and has streamlined our check in process both for appointments and surgeries. Pros I appreciate how we can streamline our anesthesia check in process by having consent forms done prior to the day of surgery. Cons Sometimes our clients are unable to sign their forms or have to choose all options presented even though they are conflicting information. Review Source JO Jennifer O. Owner Professional Training & Coaching Used the software for: 6-12 months ### "Small Business Document Signing " November 7, 2025 2.0 Not good. The product itself is easy to use but there was no support when I had an issue which led me to move to another product. Pros It’s an affordable document management system. It’s fairly simple to learn and understand even if you’re not very technical. Cons Their customer support was non existent for me. I changed my business email and lost my premium features that I had paid for. I contacted them 7 times and nothing worked to get a real person vs an automated response so I gave up. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) Reason for choosing airSlate SignNow It seemed like the most affordable for my business. Review Source Response from airSlate November 14, 2025 Jennifer hi! Many thanks for your feedback, even though it is coming from a disappointment. We do not see your last name or email here. Any chance you can please add those? Or please email me directly, editor@signnow.com, my name is Rina. We'll make sure a human Support agent contacts you ASAP. Thank you! AM Amanda M. Manager Staffing and Recruiting Used the software for: 1-2 years ### "Good product, very expensive" May 12, 2025 3.0 Overall, the experience was good for what we needed it for. When our needs increased it was no longer a good option for us due to extremely high costs. Pros It is user friendly. The interface is nice and clean and straightforward. I like that you can use signing links. Cons Cost. Super expensive for what it is. I wish their was a simplified version you can purchase. Our cost was going to be increased from $90/year to over $4000. Review Source Response from airSlate September 16, 2025 Many thanks for your feedback, Amanda! It is super important and helpful for us as the product is developing all the time. Re the pricing situation though: can we please have your email or account details? We'll have a look and do our best to recommend an alternative solution / workaround for you. Thank you. MD Matt D. Marketing Computer Software Used the software for: 1-2 years ### "Good for digital signing " March 12, 2025 4.0 SignNow is usually easy to use with features that make the experience easy and fast to get through signing forms digitally, the only letdown in my eyes being accessing the documents after I have signed them. Pros It was easy to use and guided me through each step to complete the form I was sent, making sure I didn’t miss anything Cons It has felt difficult to find documents after they have been signed sometimes. Review Source VR Verified Reviewer Production Sound Mixer Audio Supervisor Broadcast Media Used the software for: 2+ years ### "A satisfied client!" December 19, 2024 5.0 I wouldn’t want to use anything else. This does exactly what I need for work. Pros The ease of signing forms and creating pdf documents for every day work things. Cons The font sizing can be difficult and sometimes the placement of things are slightly off when a pdf is created Review Source TB TAMARA B. Front Desk Coordinator Staffing and Recruiting Used the software for: 6-12 months ### "SignNow For the WIN!!!" December 20, 2024 4.0 I like the overall experience when using SignNow, it's easy to navigate once you are on the site. Pros I like the experience of navigating through the app and getting the information that you need. Cons I Don't like how long the app takes to open up. Review Source JD Jesus D. CRNA Hospital & Health Care Used the software for: 1-2 years ### "Review of Sign Now" December 19, 2024 4.0 Good it easy to use, I like the simplicity Pros Ease to sign documents and maneuver . Saves time Cons I should be able to cut an past from a list of most common words instead of texting it over and over Review Source RC Rivka C. Professor Medical Practice Used the software for: 6-12 months ### "Very good indeed" December 21, 2024 5.0 Easy to use, self explanatory not too easy to manipulate on the page Pros That you can accommodate for the size and also change easily the very AION of the signature Cons Moving the signature around is a bit combersom Switched from [EasySignatures](https://www.capterra.com/p/240856/EasySignatures/) Was not too friendly, too complex to manage Review Source TE Taher E. Project Manager Consumer Services Used the software for: I used a free trial ### "Normal user review" October 17, 2023 5.0 I like it as i used it for my work douments Pros Adding the drop down menuadding the date and time Cons Can't say because for me as a user on free trial it did all that i needed. Review Source Yeni O. Product Engineer Computer Software Used the software for: 1-2 years ### "Efficient and fairly priced." July 2, 2018 4.0 Pros Sign-now provides my organization access to its security and integration features which puts the deployment of legally binding and widely accepted e-signature across devices on our fingertips. With Signnow, we have been able to create a resilient and scalable electronic digital workflow and automated paperwork across all engagements with clients and partners.Resulting in a faster paperwork process in all of our dealings. I especially cherish the bulk invite feature , which enable us send invites to multiple persons all at once ,by simply creating a single paperwork template and uploading a list of people we'd like to append their signature to the paperwork. This works perfectly in situations where multiple persons are needed to sign a paperwork. Cons Quality of support is very slow and just not good enough. We will like to get responses to concerns and setbacks we encounter on this tool in a matter of hours ,rather than days ; which is the norm with the Signnow support team as of this time. Review Source BM Benjamin M. Project manager Construction Used the software for: I used a free trial ### "Sign here please" December 9, 2023 5.0 Been trying some new programs out for my various businesses and am always needing to sign something or get someone to sign something. This has been easy to learn and I'm finding me using it more often than others. Pros Simple to learn and use programming with awesome features. Love being able to add a signature of my choosing quickly and efficiently. Cons Not as good as some programs I have used but I love the simplicity of it and how quickly I can get things done. This is very easy to learn without a lot of effort. Review Source SM Savannah M. Leasing Consultant Real Estate Used the software for: 1-2 years ### "Documents at it's finest " November 30, 2023 5.0 Pros That it is easier to sign and makes the electronic signing so much easier and faster Cons I love this app honestly no cons I would notate Review Source Zafar A. Corporate HSE Manager Financial Services Used the software for: 6-12 months ### "A document management for any business" November 16, 2023 5.0 It is great platform that helps business to manage their document workflow digitally and also make sure that all these documents are legally can be approved and accepted in case of disputes Pros A very simple platform that won't take any trainings to complete a simple tasks and all documents that are suposed to be signed would be created just in a minutes. Cons The variation of customizing tools is limited as per personnel experience; however, it makes the platform a very easy to use. Review Source PB Patricia B. owner Entertainment Used the software for: 1-2 years ### "Sign Now for 100's of Contracts" September 18, 2019 4.0 Pros The price was the biggest factor in going with Sign Now. As a new company, we needed the most cost-effective way to send out our contracts. Cons Up until recently, I would have given 5 stars across the board. My company celebrated our 1 year anniversary and with that came contract renewals. This is where Sign Now has lost stars for me. They don't have a way for a business to look at the contract date signed without going into each one and researching. I have 300 contracts renewing with multiple dates for renewals over the next few months. I would love a feature where we could see the email we sent the contract to and the date the contract was signed in a spreadsheet format. When I reached out about this issue they seemed stumped themselves. In my industry we will send out thousands of contracts a year and we need a system to keep up with who signed and when. At this time my staff is having to update an excel spreadsheet. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing airSlate SignNow Price was the main reason. Review Source VR Verified Reviewer President Consumer Services Used the software for: 2+ years ### "A good e-sign solution that is really affordable." December 6, 2017 5.0 A good e-sign product that isn't expensive. Pros Features that allow smart signing by URL and robust validation options. They also offer a cool feature called a signing link which makes it easy to use a tiny URL instead of a long one. Cons Support is pretty slow. Also, for a year or so they were constantly changing between two brands, SignNow and CudaSign. I think they were switching from one to the other, then decided to revert back. Sometimes this caused confusion as links changed and logins didn't work, since we were attempting to login to one URL when it changed to another. Review Source HJ Heather J. Controller Oil & Energy Used the software for: 2+ years ### "It's the times" September 18, 2019 5.0 Using the templates is an awesome feature and makes sending all my onboarding documents easier. We use SignNow exclusively for signing contracts, agreements, and policies. All of our employees and vendors are familiar with it, which makes the process smooth. Pros I like how easy it is to set up a document, send the document and that the person receiving the document doesn't have to have an account or sign up for anything in order to sign it. I also like the notifications I get each step of the way. In the times we are in today, with everything basically paperless and electronic, this kind of a service is an absolute Must-Have. Cons The only thing I would ask for that it doesn't offer is for the signer to have options to add their own comments and fields. If the signer had their own set of options they could respond with comments or respond with request for information, forward get extra signatures from another signer, etc. Reason for choosing airSlate SignNow The price, and ease of use. Review Source aO andreas O. capital markets Real Estate Used the software for: 2+ years ### "Great software if you work in the real estate industry" January 10, 2023 5.0 Pros if you don't have a pdf editor, signnow lets you add text to each document which makes it convenient. The ability to have clients sign anything virtual makes the process quick and easy especially when you work in real estate and require multiple client signatures on documents. Cons When downloading a document you can not add any changes to the document which can be an inconvenience. Review Source LL Lori L. Owner Consumer Services Used the software for: 2+ years ### "Easy to use! Dependable and secure. " November 2, 2023 5.0 Saves clients time and money. Everything is easy to use, easy to verify and secure. Pros I felt confident that everything was accurate and the ease of use made me a big fan. Cons I really have no cons to mention about this product in my past use and experience. Review Source VR Verified Reviewer Administrator Law Practice Used the software for: 1-2 years ### "signNow is great!" December 3, 2021 5.0 We solved the problem of getting signatures from clients all over the country without having to wait for a hard copy to be sent to them and then sent back to us. Pros I love the ease of use for e-signatures. It is an easy software to learn for new employees, and being a law firm we have a lot of documents that need signature. This software makes it easy to get it done! Cons There isn't anything I dislike about signNow. Review Source VR Verified Reviewer Owner Real Estate Used the software for: 2+ years ### "Great app for quick electronic signatures" February 11, 2020 5.0 Overall SignNow is an inexpensive solution for online signatures. The platform makes it easy to collect and send completed documents to clients. Pros Applicants are able to quickly and easily fill out forms we design and load into the program. The user interface works great to collect information and sign documents. Cons Creating templates can sometimes be cumbersome and unclear. Once they're loaded in they work fine but getting there can be an issue. Organizing documents in the program and archiving can also be time consuming. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing airSlate SignNow We chose SignNow for it's cost. Review Source J.V. M. Realtor Used the software for: 2+ years ### "Sign Now has saved me so much time and made putting contracts together for all my clients very easy!" December 15, 2017 5.0 It saved me a lot of time and has made me look very professional with all my clients. Pros It is very straight forward and easy to use for me and my clients. I can upload and contract, addendum, etc and easily modify it and then set it up for my clients to initial & sign. Cons It is tough to target where text will go and I usually have to adjust it some after adding to a contract. Review Source Similar Products Featured