--- title: "airSlate SignNow Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is airSlate SignNow the right Digital Signature solution for you? Explore 539 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/154418/SignNow/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-04" --- airSlate SignNow 4.6 (540) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 4th, 2026 # Reviews of airSlate SignNow Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews BS Beverly S Program AssistantHigher Education, 51 - 200 employeesUsed the software for: More than 2 years. “The app itself allows you to store signed documents, in addition to exporting documents to the cloud or downloading them to be used outside of the app itself.“ October 23, 2025 JB Jennie B FinanceEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “This was not stated in the instructions anywhere and I now have over 1000 documents that are "stuck", that I paid for, that are useless without the second signature.“ November 10, 2025 KH Kari H Veterinary TechnicianVeterinary, 51 - 200 employeesUsed the software for: More than 2 years. “SignNow has helped reduce our paper waste and has streamlined our check in process both for appointments and surgeries.“ March 30, 2025 JO Jennifer O OwnerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 6-12 months. “I contacted them 7 times and nothing worked to get a real person vs an automated response so I gave up.“ November 7, 2025 Zafar A Corporate HSE ManagerFinancial Services, 51 - 200 employeesUsed the software for: 6-12 months. “It is great platform that helps business to manage their document workflow digitally and also make sure that all these documents are legally can be approved and accepted in case of disputes“ November 16, 2023 JB Jennie B FinanceEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “SignNow customer service folks are not aware that this is a problem and will not do anything to fix it or help me after I blew all that money on a useless service“ November 10, 2025 MD Matt D MarketingComputer Software, Self-employedUsed the software for: 1-2 years. “SignNow is usually easy to use with features that make the experience easy and fast to get through signing forms digitally, the only letdown in my eyes being accessing the documents after I have signed them.“ March 12, 2025 JO Jennifer O OwnerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 6-12 months. “I changed my business email and lost my premium features that I had paid for.“ November 7, 2025 ## Showing most helpful reviews Showing 1-25 of 540 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Finance Used the software for: Less than 1 year ### "Sign Now is a Waste of Money" November 13, 2025 1.0 Awful. The customer service folks do not understand the meaning of the words "customer" and "service". Pros If you've used another eSign service, it is fairly simple to use. It is expensive though and not worth it in my opinion. Cons They are still working things out. I spent over $1000 sending a simple bulk send document which didn't work because there was an optional hyperlink (for more information) that if it was not clicked on, the document would not progress to the next signer. This was not stated in the instructions anywhere and I now have over 1000 documents that are "stuck", that I paid for, that are useless without the second signature. SignNow customer service folks are not aware that this is a problem and will not do anything to fix it or help me after I blew all that money on a useless service Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Small Business Document Signing " November 10, 2025 2.0 Not good. The product itself is easy to use but there was no support when I had an issue which led me to move to another product. Pros It’s an affordable document management system. It’s fairly simple to learn and understand even if you’re not very technical. Cons Their customer support was non existent for me. I changed my business email and lost my premium features that I had paid for. I contacted them 7 times and nothing worked to get a real person vs an automated response so I gave up. Review Source Soren E. Head Of Insight and Analytics 3.5 November 4, 2026 AI summary based on a full review Using SignNow streamlines the signing process, leading to quicker turnaround times for contracts and approval documents. The editing of templates can be cumbersome, which may hinder some users from fully utilizing the tool's capabilities. Log in to unlock the full review, detailed ratings, and pros & cons Andrew D. Managing Director Used the software for: 1-3 years ### "The best signature management app on a price basis" June 1, 2021 4.0 Great - now I've set it up, it runs on autopilot when it comes to me needing to create and send a contract to clients for signing. Pros When it comes to document signing it's a crowded market with lots of options - where signNow stands out is on price. It does pretty much the same as the others - but for at least half the price. This was the main reason we picked it. Cons The dashboard looks dated and takes a while to get familiar with - but past that it has all the same feature as it's competitors. Review Source R Reviewer Boss Used the software for: 1-3 years ### "Simple and affordable. " December 23, 2024 5.0 I have been using SignNow for over 10 years, back when it was Cudasign. I never have to walk my clients through the signing process, they always figure it out easily. Pros Easy for my clients and tenants to use, can fill out straight from their mobile phone, get a pdf once completed. Cons Creating templates is difficult on a mobile device Review Source VR Verified Reviewer Producer Used the software for: Less than 1 year ### "SignNow - A Solid Option for Electronic Signatures" June 15, 2022 4.0 I've had a good experience with SignNow. It works well when integrated properly with other software. We fill out all our information on our crew lists in Airtable and click one button to send out contracts to everyone on our crew lists. SignNow auto-populates the information and sends out the document. Once it's completed the document comes back to airtable and updates any changes made (address, email, etc) in our system. Pros Fairly straightforward. Easy to pickup without a big learning curve. We've also integrated the software with Airtable. The unlimited number of signatures is a huge plus. Other electronic signature software cap your signatures per month or year. Cons While it is a good alternative to DocuSign and other signature software, it also doesn't feel as robust. You're a limit more limited on what you can do with it compared to others. We've figured out a workaround or two, but SignNow still gets the job done. Review Source Beverly S. Program Assistant Used the software for: 3-5 years ### "Easy and Simple Solution for e-Signatures" October 28, 2025 5.0 I've found SignNow to be very easy to use. If you need something simple to capture signatures, this is absolutely a good option. It's something I only used occasionally, but if I needed to use it on a more regular basis, I may seek something more robust. Pros SignNow makes it incredibly easy to get a signature on a document through a mobile device. The app itself allows you to store signed documents, in addition to exporting documents to the cloud or downloading them to be used outside of the app itself. Additionally, it is easy to request signatures from others when needed. The interface is simple and easy to use. Cons Editing documents or templates on a mobile device can be tricky. Creating the templates on mobile is also a bit cumbersome. Review Source R Reviewer Manager Used the software for: 1-3 years ### "Good product, very expensive" May 13, 2025 3.0 Overall, the experience was good for what we needed it for. When our needs increased it was no longer a good option for us due to extremely high costs. Pros It is user friendly. The interface is nice and clean and straightforward. I like that you can use signing links. Cons Cost. Super expensive for what it is. I wish their was a simplified version you can purchase. Our cost was going to be increased from $90/year to over $4000. Review Source KH Kari H. Veterinary Technician Used the software for: 3-5 years ### "SignNow in veterinary medicine" April 1, 2025 5.0 SignNow has helped reduce our paper waste and has streamlined our check in process both for appointments and surgeries. Pros I appreciate how we can streamline our anesthesia check in process by having consent forms done prior to the day of surgery. Cons Sometimes our clients are unable to sign their forms or have to choose all options presented even though they are conflicting information. Review Source R Reviewer Marketing Used the software for: 1-3 years ### "Good for digital signing " March 13, 2025 4.0 SignNow is usually easy to use with features that make the experience easy and fast to get through signing forms digitally, the only letdown in my eyes being accessing the documents after I have signed them. Pros It was easy to use and guided me through each step to complete the form I was sent, making sure I didn’t miss anything Cons It has felt difficult to find documents after they have been signed sometimes. Review Source VR Verified Reviewer Production Sound Mixer Audio Supervisor Used the software for: 3-5 years ### "A satisfied client!" December 21, 2024 5.0 I wouldn’t want to use anything else. This does exactly what I need for work. Pros The ease of signing forms and creating pdf documents for every day work things. Cons The font sizing can be difficult and sometimes the placement of things are slightly off when a pdf is created Review Source R Reviewer Front Desk Coordinator Used the software for: Less than 1 year ### "SignNow For the WIN!!!" December 23, 2024 4.0 I like the overall experience when using SignNow, it's easy to navigate once you are on the site. Pros I like the experience of navigating through the app and getting the information that you need. Cons I Don't like how long the app takes to open up. Review Source R Reviewer Professor Used the software for: Less than 1 year ### "Very good indeed" December 23, 2024 5.0 Easy to use, self explanatory not too easy to manipulate on the page Pros That you can accommodate for the size and also change easily the very AION of the signature Cons Moving the signature around is a bit combersom Review Source R Reviewer Civil Services Associate Used the software for: 3-5 years ### "SignNow Easily" June 4, 2024 5.0 Overall very Nice and Very Helpful for everyone its easy to use. Pros I like it almost of the options and its very okay for me all of it. Cons The one with single sign. You can improved that. Review Source Khandy B. Executive Director Used the software for: 3-5 years ### "Love SignNow, but...." June 5, 2023 5.0 Overall, they are good and doable, they could just use some much-needed updates without having to increase the price. Pros The ability to capture e-sginatures, have a trail with the need to audit is especially important. Cons They lacked several things I was looking for. I have been looking for an alternative that will provide everything that I need. Review Source R Reviewer Project manager Used the software for: I used a free trial ### "Sign here please" December 11, 2023 5.0 Been trying some new programs out for my various businesses and am always needing to sign something or get someone to sign something. This has been easy to learn and I'm finding me using it more often than others. Pros Simple to learn and use programming with awesome features. Love being able to add a signature of my choosing quickly and efficiently. Cons Not as good as some programs I have used but I love the simplicity of it and how quickly I can get things done. This is very easy to learn without a lot of effort. Review Source R Reviewer Leasing Consultant Used the software for: 1-3 years ### "Documents at it's finest " December 5, 2023 5.0 Pros That it is easier to sign and makes the electronic signing so much easier and faster Cons I love this app honestly no cons I would notate Review Source Zafar A. Corporate HSE Manager Used the software for: Less than 1 year ### "A document management for any business" November 21, 2023 5.0 It is great platform that helps business to manage their document workflow digitally and also make sure that all these documents are legally can be approved and accepted in case of disputes Pros A very simple platform that won't take any trainings to complete a simple tasks and all documents that are suposed to be signed would be created just in a minutes. Cons The variation of customizing tools is limited as per personnel experience; however, it makes the platform a very easy to use. Review Source Patricia B. owner Used the software for: 1-3 years ### "Sign Now for 100's of Contracts" September 19, 2019 4.0 Pros The price was the biggest factor in going with Sign Now. As a new company, we needed the most cost-effective way to send out our contracts. Cons Up until recently, I would have given 5 stars across the board. My company celebrated our 1 year anniversary and with that came contract renewals. This is where Sign Now has lost stars for me. They don't have a way for a business to look at the contract date signed without going into each one and researching. I have 300 contracts renewing with multiple dates for renewals over the next few months. I would love a feature where we could see the email we sent the contract to and the date the contract was signed in a spreadsheet format. When I reached out about this issue they seemed stumped themselves. In my industry we will send out thousands of contracts a year and we need a system to keep up with who signed and when. At this time my staff is having to update an excel spreadsheet. Review Source Verified Reviewer President Used the software for: 3-5 years ### "A good e-sign solution that is really affordable." December 7, 2017 5.0 A good e-sign product that isn't expensive. Pros Features that allow smart signing by URL and robust validation options. They also offer a cool feature called a signing link which makes it easy to use a tiny URL instead of a long one. Cons Support is pretty slow. Also, for a year or so they were constantly changing between two brands, SignNow and CudaSign. I think they were switching from one to the other, then decided to revert back. Sometimes this caused confusion as links changed and logins didn't work, since we were attempting to login to one URL when it changed to another. Review Source R Reviewer Controller Used the software for: 3-5 years ### "It's the times" September 19, 2019 5.0 Using the templates is an awesome feature and makes sending all my onboarding documents easier. We use SignNow exclusively for signing contracts, agreements, and policies. All of our employees and vendors are familiar with it, which makes the process smooth. Pros I like how easy it is to set up a document, send the document and that the person receiving the document doesn't have to have an account or sign up for anything in order to sign it. I also like the notifications I get each step of the way. In the times we are in today, with everything basically paperless and electronic, this kind of a service is an absolute Must-Have. Cons The only thing I would ask for that it doesn't offer is for the signer to have options to add their own comments and fields. If the signer had their own set of options they could respond with comments or respond with request for information, forward get extra signatures from another signer, etc. Review Source R Reviewer capital markets Used the software for: 3-5 years ### "Great software if you work in the real estate industry" January 11, 2023 5.0 Pros if you don't have a pdf editor, signnow lets you add text to each document which makes it convenient. The ability to have clients sign anything virtual makes the process quick and easy especially when you work in real estate and require multiple client signatures on documents. Cons When downloading a document you can not add any changes to the document which can be an inconvenience. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Easy to use! Dependable and secure. " November 9, 2023 5.0 Saves clients time and money. Everything is easy to use, easy to verify and secure. Pros I felt confident that everything was accurate and the ease of use made me a big fan. Cons I really have no cons to mention about this product in my past use and experience. Review Source Verified Reviewer Administrator Used the software for: 1-3 years ### "signNow is great!" December 6, 2021 5.0 We solved the problem of getting signatures from clients all over the country without having to wait for a hard copy to be sent to them and then sent back to us. Pros I love the ease of use for e-signatures. It is an easy software to learn for new employees, and being a law firm we have a lot of documents that need signature. This software makes it easy to get it done! Cons There isn't anything I dislike about signNow. Review Source VR Verified Reviewer Owner Used the software for: 3-5 years ### "Great app for quick electronic signatures" February 13, 2020 5.0 Overall SignNow is an inexpensive solution for online signatures. The platform makes it easy to collect and send completed documents to clients. Pros Applicants are able to quickly and easily fill out forms we design and load into the program. The user interface works great to collect information and sign documents. Cons Creating templates can sometimes be cumbersome and unclear. Once they're loaded in they work fine but getting there can be an issue. Organizing documents in the program and archiving can also be time consuming. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.