# Page 2 | airSlate SignNow Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is airSlate SignNow the right Digital Signature solution for you? Explore 539 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154418/SignNow/reviews

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airSlate SignNow

4.6 (539)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of airSlate SignNow

## Showing most helpful reviews

Showing 26-50 of 539 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TB

TAMARA B.  
Front Desk Coordinator  
Staffing and Recruiting  
Used the software for: 6-12 months

### "SignNow For the WIN!!!"

December 20, 2024

4.0

I like the overall experience when using SignNow, it's easy to navigate once you are on the site.

Pros

I like the experience of navigating through the app and getting the information that you need.

Cons

I Don't like how long the app takes to open up.

Review Source

MD

Matt D.  
Marketing  
Computer Software  
Used the software for: 1-2 years

### "Good for digital signing "

March 12, 2025

4.0

SignNow is usually easy to use with features that make the experience easy and fast to get through signing forms digitally, the only letdown in my eyes being accessing the documents after I have signed them.

Pros

It was easy to use and guided me through each step to complete the form I was sent, making sure I didn’t miss anything

Cons

It has felt difficult to find documents after they have been signed sometimes.

Review Source

EW

Eden W.  
Senior Accountant Office Manager  
Accounting  
Used the software for: 2+ years

### "Love SignNow"

December 20, 2024

5.0

We've been using it for years, through multiple owners, and it keeps improving.

Pros

I love that I can group multiple documents together rather than combine them into one PDF file. Many government PDFs don't allow editing. I love that I can password-protect documents for extra security. I love that I can copy a message from the first recipient to all the others, so I don't waste time copying and pasting it into each one.

Cons

I don't dislike anything. I originally started using SignNow for personal use, and I liked it so much, we adopted it at work.

Review Source

RC

Rivka C.  
Professor  
Medical Practice  
Used the software for: 6-12 months

### "Very good indeed"

December 21, 2024

5.0

Easy to use, self explanatory not too easy to manipulate on the page

Pros

That you can accommodate for the size and also change easily the very AION of the signature

Cons

Moving the signature around is a bit combersom

Switched from

[EasySignatures](https://www.capterra.com/p/240856/EasySignatures/)

Was not too friendly, too complex to manage

Review Source

Ariff H.  
Retail optometrist  
Retail  
Used the software for: I used a free trial

### "Document editing made easy"

September 18, 2024

5.0

I use signnow to upload pdf,edit and put signature on it.i did it for free.

Pros

Its value for money.the basic plan cost less than 10$.i also like it has the antivirus scanning aspect after we upload document giving more security.

Cons

As much as i like all the feature,the user interface a little bit confusing for me.also,when i upload jpeg,its harder to edit compared to pdf

Review Source

LW

Lindsay W.  
CEO  
Retail  
Used the software for: I used a free trial

### "GREAT PRODUCT!"

December 22, 2024

5.0

Very easy to use, functional, convenient, makes work easy

Pros

Very user friendly. Functional, easy to use!

Cons

Nothing! Overall great product with no flaws

Review Source

GM

Grant M.  
Financial Adviser  
Financial Services  
Used the software for: 2+ years

### "Very cost effective for the basic option"

May 9, 2024

5.0

Pros

airSlate has a ton of great functionality (I did a trial of the full suite) but I have pretty much only used the basic SignNow plan for several years because it does the job. The drag and drop for the signature request, date, text fields, etc. are easy, and support is really good. I wanted it so people could only sign by drawing the signature, and they updated the settings for me.

Cons

The cheapest plan doesn't really have any custom branding

Review Source

LT

Lucy T.  
Owner & CEO  
Furniture  
Used the software for: 1-2 years

### "Can't do without signNow for our agreements"

October 29, 2023

5.0

We switched over to signNow after having enough of our previous e-sign tool. Performance was the most important factor for us as we had a couple big deals fall through in the past due to errors with the signing process. And so far, signNow has been very impressive. We haven't ran into any performance issues, and all the other factors like integrations, data safety, ease of use, etc., are pretty good too.

Pros

signNow provides a much smoother service than other e-sign tools I've tried in the past. Namely, the PDF scanning feature, the smooth field alignment, good uptime, and all the compliances makes it very hassle-free to use. We usually scan our docs but we had to create several docs from scratch as well and the template library was very helpful when doing so because you don't have to do everything form the beginning but can just pick a standard agreement and edit where necessary.

Cons

I can't think of anything mahor to complain about, but I think the pricing could be an issue for some SMBs. Maybe more plans to cater to all plrice ranges would be helpful

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Foxit eSign](https://www.capterra.com/p/142080/eSign-Genie/)

Reason for choosing airSlate SignNow

signNow seemed like a more proven alternative compared to the others. The sales team were also helpful and provided us with all the technical docs we requested.

Switched from

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

PandaDoc had performance issues that caused us some major upsets. We decided to make the switch after struggling with it once too many.

Review Source

VR

Verified Reviewer  
Producer  
Motion Pictures and Film  
Used the software for: 6-12 months

### "SignNow - A Solid Option for Electronic Signatures"

June 9, 2022

4.0

I've had a good experience with SignNow. It works well when integrated properly with other software. We fill out all our information on our crew lists in Airtable and click one button to send out contracts to everyone on our crew lists. SignNow auto-populates the information and sends out the document. Once it's completed the document comes back to airtable and updates any changes made (address, email, etc) in our system.

Pros

Fairly straightforward. Easy to pickup without a big learning curve. We've also integrated the software with Airtable. The unlimited number of signatures is a huge plus. Other electronic signature software cap your signatures per month or year.

Cons

While it is a good alternative to DocuSign and other signature software, it also doesn't feel as robust. You're a limit more limited on what you can do with it compared to others. We've figured out a workaround or two, but SignNow still gets the job done.

Alternatives considered

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing airSlate SignNow

Unlimited Signatures. Cost was reasonable.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

DocuSign caps the number of signatures you can collect every year. It only works out to be around 8 signatures per month. It's way too expensive for the limited number of signatures you can collect.

Review Source

Richelle M.  
Service provider  
Internet  
Used the software for: 6-12 months

### "signNow is one of the best online electronic signature software."

October 13, 2023

5.0

Pros

I used signNow to sign and digitally verify legally binding documents. I am very satisfied with the ease of use of this service. It is fast, easy to use, and works on any device. I particularly like the electronic signature feature, which has allowed me to sign documents quickly and easily. The email sharing feature is also very convenient for sending documents to third parties. The signature status has allowed me to easily track the status of my signed documents. The document and form management is also very convenient for organizing my documents. The alerts are also useful in keeping me informed of important updates. I highly recommend signNow to anyone looking for an easy-to-use and efficient digital signature service.

Cons

Apart from a few connection problems, I haven't encountered any major problems with this package.

Review Source

TV

Thanh V.  
Administrator  
Telecommunications  
Used the software for: 2+ years

### "SignNow Review"

August 22, 2023

5.0

We have been using this for several years. Great service and works well.

Pros

Inexpensive, simple interface, custom fields, ability to batch send to participants with custom message.Ability to save documents with incomplete signatures is useful (i.e., documents don't time out where you would need to get signatures from everyone again).

Cons

Lacking certain features, not easily customizeable.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing airSlate SignNow

SignNow is more affordable for small business.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Price

Review Source

MN

Michael N.  
Event Videographer  
Events Services  
Used the software for: 2+ years

### "Best digital signature app around"

November 22, 2023

5.0

So easy to use, and easy to share signsture requests with others. The free trial option at the time allows new cliwnts to just sign without paying the subscription thus ensuring future ease of use when closing with new clients, or handy when you really need others signatures. Also, sharing digitized contracts ia so easy as its an all in one app for record keeping, sharing, an signing

Pros

At the time, i used the trial version and found myself loving the app, as it is so versatile and easy to share with clients or talent. Especially if you have amended contracts or forgot to get their signatures. The shareability of this program makes it one of the best apps apund

Cons

The price point can be a little high at times, especially when facing financially tough seasons but having it around is muh better than the alternatives.

Review Source

TE

Taher E.  
Project Manager  
Consumer Services  
Used the software for: I used a free trial

### "Normal user review"

October 17, 2023

5.0

I like it as i used it for my work douments

Pros

Adding the drop down menuadding the date and time

Cons

Can't say because for me as a user on free trial it did all that i needed.

Review Source

JD

Jill D.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "SignNow Helped Eliminate Lag Time in Contract Signing"

October 15, 2021

4.0

Overall our experience has been great, and I enthusiastically recommend signNow. The primary function of the software is great - we can easily add fields and get documents sent off for signature, and have had no complaints or concerns from users on how to complete their online signatures.

Pros

SignNow gives us the ability to conduct business online, which became critical during Covid-19 and, frankly, helped push us more fully into the digital age. Our clients love being able to review and sign documents from home, and we've saved a considerable amount of lag time between creating documents, mailing them to the clients and having them sign or mail them back. Half our younger generation clients don't have printers, or scanners, but are quite happy to sign online, and with signNow, so are we. The software is super easy to use in adding signature and other fields, and gives all parties copies of the executed documents, which saves us another step on the back end too.

Cons

There are multiple tiers of product available, and we've chosen the lowest tier. The features we like least may be available in the premium package options, so take this with a grain of salt. But I would like to have clients able to upload documents. To have the software remember past customer's names, not just emails (we have to manually type them in, each time, right now). To customize the subject line of messages. To upload word docs and separate PDFs into one signature item, vs having to PDF and merge prior to uploading.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

Reason for choosing airSlate SignNow

SignNow was more affordable for very similar features, and we chose signNow as our ongoing partner for this reason.

Review Source

KB

Khandy B.  
Executive Director  
Professional Training & Coaching  
Used the software for: 2+ years

### "Love SignNow, but...."

June 1, 2023

5.0

Overall, they are good and doable, they could just use some much-needed updates without having to increase the price.

Pros

The ability to capture e-sginatures, have a trail with the need to audit is especially important.

Cons

They lacked several things I was looking for. I have been looking for an alternative that will provide everything that I need.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing airSlate SignNow

Pricing

Switched from

[123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[Docusign](https://www.capterra.com/p/121506/Docusign/)

Needed more features

Review Source

IG

Ira G.  
President  
Entertainment  
Used the software for: 1-2 years

### "100% disappointed"

April 28, 2023

3.0

Pros

The software works fine but it is very deceptive

Cons

I am a small business owner of a summer camp. I have 60 campers for which i used sign now to sign documents. Since i have 6 documents they have the nerve to charge me for 6 unique invites per camper or a total of about 480 invites. The software only entitles you to 100 users and then 180 per 50 invites afterwards. Add that up. Don't use their product if you might be using multiple documents because they will rip you off!

Review Source

Response from airSlate

May 12, 2023

Ira hi! Very sorry to read this! Have you tried our Support about this? There surely is a workaround. The easiest solution that comes to mind right away is to merge those six documents so that each signer gets one eSigning invite, not six. We understand your frustration here but honestly, if you compare our pricing beyond the 100 limit with the competition, we are still offering a much better price (we've checked multiple times). Please email support@signnow.com, we'll see what we offer you!

BS

Blanche S.  
Adjunct Faculty  
Education Management  
Used the software for: Less than 6 months

### "Not Recommended"

April 14, 2023

1.0

This is the worst experience I have ever had with a signature service. After \[sensitive content hidden\] did not respond to my emails, I used the chat communication about the faded tiny signatures. She referred me to another web service, which included other services I would not use. See above for additional details. Sadly, I just wasted $96.00; I definitely will not renew. I will have to print, sign, and scan my own documents.

Pros

Maybe a little less pricey. \[sensitive content hidden\] was helpful at the first contact.

Cons

Poor customer service after first contact. The e-Signature is tiny and faded and offered only two digital signatures. Initials are large. The software is not user-friendly compared to other signature services I have used in the past. Also, when I went to send the document to my boss twice for her signature, she did not receive it. Signnow alters the document. My student sent me her document with her signature, and when I had it ready for my signature with signnow, the signature was gone, and the student's name was only typed.

Review Source

Response from airSlate

April 18, 2023

Blanche hi! We are very sorry to read about such a disappointing experience! We fully understand that this case is probably beyond the return point by now, but we would still appreciate the opportunity to investigate and settle this. For example, the signature size is actually readjustable on the sender's side. You can manually make it as huge or as tiny as you need for your specific purposes. If you could possibly spend couple minutes more with us and send more details to support@signnow.com, we would reinvestigate the case and get back to you ASAP. Thank you!

Yeni O.  
Product Engineer  
Computer Software  
Used the software for: 1-2 years

### "Efficient and fairly priced."

July 2, 2018

4.0

Pros

Sign-now provides my organization access to its security and integration features which puts the deployment of legally binding and widely accepted e-signature across devices on our fingertips. With Signnow, we have been able to create a resilient and scalable electronic digital workflow and automated paperwork across all engagements with clients and partners.Resulting in a faster paperwork process in all of our dealings. I especially cherish the bulk invite feature , which enable us send invites to multiple persons all at once ,by simply creating a single paperwork template and uploading a list of people we'd like to append their signature to the paperwork. This works perfectly in situations where multiple persons are needed to sign a paperwork.

Cons

Quality of support is very slow and just not good enough. We will like to get responses to concerns and setbacks we encounter on this tool in a matter of hours ,rather than days ; which is the norm with the Signnow support team as of this time.

Review Source

LS

Laura S.  
Managing Partner  
Law Practice  
Used the software for: 6-12 months

### "Great Value for the Price"

December 5, 2023

4.0

Pros

I love the fact that SignNow is not DocuSign. There was just no way I was spending an arm and a leg for that, no matter what kinds of bells and whistles they wanted to throw at me. In this day and age people are just not going to print, sign, and return documents -- or if you ask them to, it will take 3-5 business days. With SignNow sometimes I get stuff back in 3-5 business minutes. It hugely speeds along processes that otherwise take days for me to get through.

Cons

Sometimes it feels a little clunky getting the fields placed where I want them. They do have some template features but it seems kind of complicated to set up. It would be great if they had some kind of AI integration that intelligently predicted where I wanted signatures/fields to be, and what to call them. It would also be great to be able to bulk-edit fields.

Alternatives considered

[ReadySign](https://www.capterra.com/p/209814/ReadySign/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[Signeasy](https://www.capterra.com/p/145175/Signeasy/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing airSlate SignNow

Price and features were better, and more transparency as to the process pre-purchase.

Review Source

AA

Anna A.  
Manager of Administration  
Investment Management  
Used the software for: 1-2 years

### "Very good tool"

May 7, 2023

5.0

Pros

SignNow allows users to sign documents from anywhere, at any time, using any device with an internet connection.

Cons

Electronic signatures may be vulnerable to hacking or cyber attacks, and the security of electronic signatures may depend on the quality and implementation of the underlying encryption and security protocols.

Review Source

BM

Benjamin M.  
Project manager  
Construction  
Used the software for: I used a free trial

### "Sign here please"

December 9, 2023

5.0

Been trying some new programs out for my various businesses and am always needing to sign something or get someone to sign something. This has been easy to learn and I'm finding me using it more often than others.

Pros

Simple to learn and use programming with awesome features. Love being able to add a signature of my choosing quickly and efficiently.

Cons

Not as good as some programs I have used but I love the simplicity of it and how quickly I can get things done. This is very easy to learn without a lot of effort.

Review Source

Omar D.  
SUBDIRCTOR FISCAL  
Banking  
Used the software for: 1-2 years

### "The new ecological way to sign"

March 17, 2022

4.0

We use it to send documents to be signed on a recurring basis. Once signed, it allows us to send them to the sender without having to digitize them.

Pros

This software allows you to sign documents and even send them only for review and signature. Saving a lot of paper and time.

Cons

Unfortunately, the use of these tools has not been standardized in all companies, so many times you send digitized signatures and they are not valid.

Review Source

Response from airSlate

March 23, 2022

Omar hi! Many thanks for your positive review! We are happy to be part of your paperless office! And you are absolutely right. The market is still actively growing, and many people are still not aware of the fact that electronic signatures are legally binding in nearly all countries of the world. If any of your customers or business partners would question this fact -- just send us a request to support@signnow.com, we will send you a full legal explanation with proof links, etc. Many thanks for using signNow!

SM

Savannah M.  
Leasing Consultant  
Real Estate  
Used the software for: 1-2 years

### "Documents at it's finest "

November 30, 2023

5.0

Pros

That it is easier to sign and makes the electronic signing so much easier and faster

Cons

I love this app honestly no cons I would notate

Review Source

ES

Elizabeth S.  
CEO/Freight Broker  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "SignNow was not a good move for my business."

June 15, 2022

3.0

As a small business owner, I do not recommend this program for high traffic forms.

Pros

The only thing that was acceptable from SignNow was the customer service support. Every time I needed to speak to customer support there is no doubt that I was able to get a hold of them

Cons

What I did not like about SignNow was that for any feature that should be included you would have to pay an additional fee. The fill-in-the-blanks did not line up at all with the original wording, you cannot create a document from scratch you can upload pre-created documents. When sending the document for signature, some recipients did not even know who was sending the document for a signature because it did not say your business name only the email address. If I was a SignNow partner and since I used the program for so long I could easily tell them what they can fix.

Switched from

[pdfFiller](https://www.capterra.com/p/162654/PDFfiller/)

For me to be able to send the document to multiple recipients for signatures I would have to subscribe to SignNow from PDF Filler.

Review Source

VR

Verified Reviewer  
Marketing Strategist  
Financial Services  
Used the software for: Less than 6 months

### "Affordable, straightforward e-signing"

June 9, 2022

4.0

Pros

It is far more convenient than printing, signing, scanning, and then re-uploading documents. Having all my signed documents in one place has proven to be a significant benefit. It is simple to create and send documents to many recipients. It's simple to learn and doesn't take long to master. Setting signing orders is a popular option I use to incorporate document inspection into the signing process. I can tell the product is still being developed, so when I log in, I'll find that something has been changed or tweaked to improve its usefulness or usability. The app is simple to use. Pricing is reasonable, significantly lower than DocuSign and comparable alternatives. The signing experience provided by DocuSign is superior and appears more professional, but SignNow is not far behind.

Cons

It is not as popular as other services such as DocuSign, which makes it confusing when people receive a signing link. Furthermore, I wish it were easier to change the user who should receive when my contact is not the signatory. Clients occasionally have trouble navigating the invitation we send to fill out the form. Sometimes a client's invitation is routed to their spam account, slowing our office's ability to receive completed paperwork. Clients will occasionally use the word DocuSign and expect the email to come from that service, despite being told that it will come from SignNow. This is not a problem with a straightforward solution. Furthermore, selecting a platform that does not have the same brand recognition as others creates uncertainty and mistrust.

Review Source