# Page 3 | airSlate SignNow Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is airSlate SignNow the right Digital Signature solution for you? Explore 539 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154418/SignNow/reviews

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airSlate SignNow

4.6 (539)

[View alternatives](https://www.capterra.com/p/154418/SignNow/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of airSlate SignNow

## Showing most helpful reviews

Showing 51-75 of 539 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Managing Broker  
Real Estate  
Used the software for: 2+ years

### "SignNow is a life saver! Convenient, easy to use... my clients love it!"

January 8, 2018

5.0

Pros

With buyers and sellers all over the country and the globe, being able to sign listing and purchase agreements electronically is a must. SignNow is convenient, easy to use, and my clients love it. Being able to use the app on my mobile device has changed my business for the better. I will never look back!

Cons

If I could change one thing about the software, I would add an auto-populate setting on iPhone to where you wouldnt have to type in the destination email address every time. If the contact isnt in your existing phone book, you have to type in the email address manually. Thats fine, but its easy to transpose a letter or number and then have the incorrect signer.

Review Source

PB

Patricia B.  
owner  
Entertainment  
Used the software for: 1-2 years

### "Sign Now for 100's of Contracts"

September 18, 2019

4.0

Pros

The price was the biggest factor in going with Sign Now. As a new company, we needed the most cost-effective way to send out our contracts.

Cons

Up until recently, I would have given 5 stars across the board. My company celebrated our 1 year anniversary and with that came contract renewals. This is where Sign Now has lost stars for me. They don't have a way for a business to look at the contract date signed without going into each one and researching. I have 300 contracts renewing with multiple dates for renewals over the next few months. I would love a feature where we could see the email we sent the contract to and the date the contract was signed in a spreadsheet format. When I reached out about this issue they seemed stumped themselves. In my industry we will send out thousands of contracts a year and we need a system to keep up with who signed and when. At this time my staff is having to update an excel spreadsheet.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing airSlate SignNow

Price was the main reason.

Review Source

ND

Ned D.  
Home Inspector  
Individual & Family Services  
Used the software for: 2+ years

### "Good Service, Competitive Pricing "

June 7, 2023

5.0

Simple to use and provides convenience for clients

Pros

Ease of use after learning, Cleints enjoy service as well

Cons

Tech support was hit and miss at first during learning curve

Review Source

VR

Verified Reviewer  
President  
Consumer Services  
Used the software for: 2+ years

### "A good e-sign solution that is really affordable."

December 6, 2017

5.0

A good e-sign product that isn't expensive.

Pros

Features that allow smart signing by URL and robust validation options. They also offer a cool feature called a signing link which makes it easy to use a tiny URL instead of a long one.

Cons

Support is pretty slow. Also, for a year or so they were constantly changing between two brands, SignNow and CudaSign. I think they were switching from one to the other, then decided to revert back. Sometimes this caused confusion as links changed and logins didn't work, since we were attempting to login to one URL when it changed to another.

Review Source

Sharon E.  
Owner  
Law Practice  
Used the software for: 1-2 years

### "Easy to use. Great value."

January 21, 2019

5.0

When I started my business, I needed to find a digital signing solution for a low cost... so even though I had never heard of this program, I decided to give it a try instead of using one of the more well-known digital signing programs. My business is small, and I don't need digital signing on a daily basis. So, the lower price very much attracted me. And ultimately, I'm very glad I gave it a shot. It has definitely met my needs and is affordable. Also, there was one occasion when I needed to contact customer service because I changed my e-mail address, which caused a billing error. I sent an email to customer service, and the issue was resolved very promptly and easily.

Pros

The program is quite easy to use and navigate. And it appears my clients find it easy to use as well. I've never had any complaints or questions from them.

Cons

The only thing I have difficulty with is the editing tools box... it can be moved side to side so you can see your document, but not up and down. The bottom portion of the editing tool box gets cut off by my Windows task bar at the bottom of my screen, and since I can't move the box up, I can't access the tools in the lower portion.

Review Source

JG

James G.  
Director of Lending  
Real Estate  
Used the software for: 1-2 years

### "Great value for cost"

February 18, 2020

4.0

digitizing the signing process. saving paper and time and adding convenience to our clients.

Pros

when it works as planned, it offers a lot of convenience to our business. every transaction in our industry requires about 20 pages of investor disclosures and signatures. SignNow allows clients to easily complete this process from their computer or mobile device. saves a lot of time, saves a lot of trees, and both our office and client get a PDF Copy when complete.

Cons

sometimes there appear to be technical glitches where it does not work as planned. usually we just have to wait till SignNow has update a fix and then works again as expected. but this is sometimes and inconvenience. if this is resulting from user error on our end, I would to know and be put in touch with a training person so we can address this.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Docusign basically offers the same features, but was more expensive.

Review Source

HJ

Heather J.  
Controller  
Oil & Energy  
Used the software for: 2+ years

### "It's the times"

September 18, 2019

5.0

Using the templates is an awesome feature and makes sending all my onboarding documents easier. We use SignNow exclusively for signing contracts, agreements, and policies. All of our employees and vendors are familiar with it, which makes the process smooth.

Pros

I like how easy it is to set up a document, send the document and that the person receiving the document doesn't have to have an account or sign up for anything in order to sign it. I also like the notifications I get each step of the way. In the times we are in today, with everything basically paperless and electronic, this kind of a service is an absolute Must-Have.

Cons

The only thing I would ask for that it doesn't offer is for the signer to have options to add their own comments and fields. If the signer had their own set of options they could respond with comments or respond with request for information, forward get extra signatures from another signer, etc.

Reason for choosing airSlate SignNow

The price, and ease of use.

Review Source

VR

Verified Reviewer  
Chief Executive Officer  
Hospitality  
Used the software for: 2+ years

### "Makes Doing Business Easier"

May 2, 2019

5.0

SignNow is the perfect complement to our small business and helps us to do things more professionally when it comes to our clients and business partners.

Pros

SignNow helps to cut out inefficiencies in doing business. It does that by allowing us to get necessary documents signed quickly without us having to scan pages and constantly run behind people to get signatures.

Cons

I can’t say that there’s really much that I don’t like about this software. If I had to point out one thing, I’d ask for the ability to reduce the time to sign all the way down to 1 day. Currently that minimum is 3 days.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing airSlate SignNow

SignNow’s price was very competitive while offering the core set of features that we need.

Review Source

HP

Holly P.  
Licensed Veterinary Technician  
Veterinary  
Used the software for: 1-2 years

### "SignNow with Vet Med"

October 31, 2023

5.0

Pros

I really like that clients are able to electronically sign appointment consent or anesthesia consent forms prior to their appointment/procedures. It cuts drop off time down since the paperwork is already completed. I think that clients appreciate this convenience as well.

Cons

I wish that the forms were integrated with our Hippo software so that the documents automatically went into the patient's file rather than manual submission.

Review Source

aO

andreas O.  
capital markets  
Real Estate  
Used the software for: 2+ years

### "Great software if you work in the real estate industry"

January 10, 2023

5.0

Pros

if you don't have a pdf editor, signnow lets you add text to each document which makes it convenient. The ability to have clients sign anything virtual makes the process quick and easy especially when you work in real estate and require multiple client signatures on documents.

Cons

When downloading a document you can not add any changes to the document which can be an inconvenience.

Review Source

Jessica W.  
Care Patient Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Not particularly mobile friendly "

March 7, 2021

3.0

SignNow used to be my go to way for signing documents and sending them in, but I now don’t want to pay for the service and would rather sign documents in person.

Pros

Originally, I liked that I didn’t have to go in person to sign and that I could do it from the ease of my phone! You could sign in your own cursive, or you could choose a signature look and make it easy. I liked that you could import the date and put check marks in boxes. It used to be free when I first started using it as well.

Cons

Over time, SignNow started charging for using (which stinks when it used to be free), and now it seems harder to use on my iPhone, even though I have a much nicer iPhone now than I used to. It’s such a pain now that I would rather go sign documents in person (as I no longer have a good reliable computer).

Review Source

LL

Lori L.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Easy to use! Dependable and secure. "

November 2, 2023

5.0

Saves clients time and money. Everything is easy to use, easy to verify and secure.

Pros

I felt confident that everything was accurate and the ease of use made me a big fan.

Cons

I really have no cons to mention about this product in my past use and experience.

Review Source

SB

Samuel B.  
Finance Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy Electronic Signing With signNow"

November 1, 2023

5.0

With signNow, signing is easy, fast and secure. It is the best and I recommend it

Pros

I like the document management features It makes electronic signing easy and fast I like that it supports mobile devices usage It is highly secure and allows multiparty signing

Cons

We have been using signNow successfully and its has worked without much challenges. No regrets whatsoever

Review Source

VR

Verified Reviewer  
Administrator  
Law Practice  
Used the software for: 1-2 years

### "signNow is great!"

December 3, 2021

5.0

We solved the problem of getting signatures from clients all over the country without having to wait for a hard copy to be sent to them and then sent back to us.

Pros

I love the ease of use for e-signatures. It is an easy software to learn for new employees, and being a law firm we have a lot of documents that need signature. This software makes it easy to get it done!

Cons

There isn't anything I dislike about signNow.

Review Source

GM

Grant M.  
Financial Adviser  
Financial Services  
Used the software for: 2+ years

### "Very cost effective for the basic option"

May 9, 2024

5.0

Pros

airSlate has a ton of great functionality (I did a trial of the full suite) but I have pretty much only used the basic SignNow plan for several years because it does the job. The drag and drop for the signature request, date, text fields, etc. are easy, and support is really good. I wanted it so people could only sign by drawing the signature, and they updated the settings for me.

Cons

The cheapest plan doesn't really have any custom branding

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 2+ years

### "Great app for quick electronic signatures"

February 11, 2020

5.0

Overall SignNow is an inexpensive solution for online signatures. The platform makes it easy to collect and send completed documents to clients.

Pros

Applicants are able to quickly and easily fill out forms we design and load into the program. The user interface works great to collect information and sign documents.

Cons

Creating templates can sometimes be cumbersome and unclear. Once they're loaded in they work fine but getting there can be an issue. Organizing documents in the program and archiving can also be time consuming.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing airSlate SignNow

We chose SignNow for it's cost.

Review Source

VR

Verified Reviewer  
Product Innovation Director  
  
Used the software for: 2+ years

### "excellent option when you want to go paperless or don't want to use a printer and scanner"

August 1, 2018

5.0

easy to use and to control documents for signature

Pros

Extremely easy to create documents for signature. Super easy for signers to sign. Keeps very good control of the steps where every document is. So easy to use that we started using it as a PDF customized form filler!!!

Cons

The archiving system is not the gratest. Connectivity with google drive is possible, but it requires an extra step

Review Source

J.V. M.  
Realtor  
  
Used the software for: 2+ years

### "Sign Now has saved me so much time and made putting contracts together for all my clients very easy!"

December 15, 2017

5.0

It saved me a lot of time and has made me look very professional with all my clients.

Pros

It is very straight forward and easy to use for me and my clients. I can upload and contract, addendum, etc and easily modify it and then set it up for my clients to initial & sign.

Cons

It is tough to target where text will go and I usually have to adjust it some after adding to a contract.

Review Source

VR

Verified Reviewer  
Account Executive  
Restaurants  
Used the software for: 1-2 years

### "User friendly & saves paper!"

September 18, 2019

5.0

Overall I really like using SignNow. It is helping my sales team become for efficient with signing on new clients.

Pros

I love that I don't have to chase clients down for paperwork. The paperwork gets sent to directly to them for them to fill out and sign easily.

Cons

If you add text to a document and exit the document you are not able to go back and edit the text. You have to completely delete the document and start over. I wish there was a way that if you haven't sent the document off yet, you could still go back in and revise it.

Review Source

VR

Verified Reviewer  
Co-Founder  
Photography  
Used the software for: 2+ years

### "Easy to use, straight to the point"

May 2, 2019

5.0

I am sending contracts to my clients this way. even them are surprised about how easy and fast it is to use. One less thing I need to worry about.

Pros

I have used multiple online signing softwares and SignNow is the easiest to use! You upload you PDF and just follow the steps to send your document in a couple of minutes (thanks to drag and drop options!). One sent, you get a copy once your client signed it, automatically.

Cons

The fact that you need an app to sign on your phone, but you don't need it for your computer.

Reason for choosing airSlate SignNow

I needed it a lot of options as my contracts are pretty basic. So I did the trial and liked the efficiency of Sign Now. I also found that the price suit my needs.

Review Source

VR

Verified Reviewer  
Owner  
Photography  
Used the software for: 2+ years

### "The only software for signing contracts online! "

September 29, 2020

5.0

Every contract I have my clients’ sign is done through SignNow.

Pros

So so simple to use and very professional looking. My clients feel confident when signing contracts through SignNow.

Cons

Creating text boxes for clients to input information could be more precise. Trying to get the text to line up with existing information can be tricky.

Review Source

JD

Joy D.  
Assistant  
Law Practice  
Used the software for: 2+ years

### "Excellent product"

September 18, 2019

5.0

Pros

Gives me everything I need when we send out documents for clients to sign. I like how easy it is for me to add fields for recipients to fill out and specify the format. It's also great that even our most technically challenged user could always figure out how to sign and send us back our documents.

Cons

I always customize the message and subject accompanying each document we send. Unfortunately, I guess only the recipient sees it. I don't see the customize message in the confirmation email I receive and neither do the other email address cc-ed on the documents. I have no idea how my customized messages look and if the recipients actually see it.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing airSlate SignNow

We chose SignNow because of the apparent ease of use and had the mobile app while the others didn't. When we first got SignNow back in 2016, it really was ahead of its time.

Review Source

UV

Ulises V.  
Abogado Corporativo y Legal-Tech  
Retail  
Used the software for: 1-2 years

### "Una buena opción de firmas electrónicas SIMPLES"

January 5, 2023

3.0

Pros

Una forma fácil de tener una herramienta de firmas electrónicas, más económica que la principal competencia, muy fácil de utilizar como usuario y como firmante.

Cons

La compatibilidad específica con la legislación mexicana, pues ofrece los mínimos esenciales para México, pero considerada como una firma electrónica simple, con muy pocos elementos de una fiable, por lo que, si quieres una opción más robusta, seguro encuentras algunas otras, pero si quieres empezar con lo digital con menor presupuesto y no te importa tener elementos de una firma fiable, creo que es una buena opción

Review Source

KV

Kevin V.  
Service Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Outstanding business solution"

August 27, 2019

5.0

We are able to have contracts, hiring paperwork, employee reviews all completed without having to rely on the involved parties being physically present.

Pros

The ability to upload forms and create templates. Document groups - like sending a virtual packet. The ability to have multiple people fill out their portion of a document at the same time.

Cons

Poor support. I haven't had to use the support often, but the times I have it was very difficult and laborious on my end.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing airSlate SignNow

SignNow accomplished the same things for less money.

Review Source

Tracey Ann H.  
CEO  
Retail  
Used the software for: 1-2 years

### "Let's Ink The Deal, Signnow!"

August 1, 2022

4.0

Pros

I love that Signnow is so easy to use while being easy on the pockets. As a retail company it's extremely important to get and track e-signatures especially in the delivery phase to minimize the risks of dealing with troublesome customers.

Cons

My experience has been great so far with Signnow for almost 2 years, I have no problems.

Review Source

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