# Page 8 | airSlate SignNow Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is airSlate SignNow the right Digital Signature solution for you? Explore 539 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154418/SignNow/reviews --- airSlate SignNow 4.6 (539) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of airSlate SignNow ## Showing most helpful reviews Showing 176-200 of 539 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Benton C. Chief Executive Officer Real Estate Used the software for: 2+ years ### "Great, easy to use and affordable" January 16, 2019 5.0 Pros Price is cheap. Has template and team flexibility options Cons Home interface is a little clunky but no ideas on how to improve it. Review Source TK Tyler K. President Insurance Used the software for: 1-2 years ### "Excellent e-sign product, competitive pricing" March 15, 2020 5.0 Overall we've had a great experience with SignNow and continue to use it on a day-to-day basis. Pros Pricing is extremely competitive with a paid plan, and I'd put it up against most other e-sign products in our testing. The way it auto-reads the inputs from an upload is mostly good, but at times it's a bit off and needs to be manually adjusted. For a basic form for signature it's amazing, and if you set up templates manually it's also top-notch. Cons Sizing and alignment of the fields is a bit lacking and there's room for improvement but I've noticed that zooming in in the page helps, though it's not the preferred solution as the sizing once altered is hard to correct. API is expensive. Review Source SV Sonia V. Customer Service Rep Insurance Used the software for: 2+ years ### "Great Product" September 18, 2019 5.0 Pros Sign now is easy to use, fast, and very convenient! Cons The only con is customers have to create login. Some people do not like doing that or forget login information. Review Source PS Paul S. Owner Real Estate Used the software for: 1-2 years ### "Great product" May 2, 2019 5.0 This program is glitch-free and has sped up our contract execution process considerably. Being able to customize emails and signers is a big plus. Pros We use this for our service-based business. It makes contract completion a breeze. I love that it emails the completed documents to all parties automatically. Cons We haven't found anything that we don't like yet. This software is very helpful for our business. Alternatives considered [pdfFiller](https://www.capterra.com/p/162654/PDFfiller/)[Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing airSlate SignNow Docusign was too expensive and robust for what we wanted. PDFfiller was very glitchy. Review Source ED Eric D. President Telecommunications Used the software for: 2+ years ### "Works well with my Techs who have IOS devices. Very poor with andriod. " December 14, 2017 5.0 Pros Easy access for techs for work orders and info forms since my staff is across Canada. With IOS devices APP performs well and is very versatile. Cons No help or good updates for any device that is not IOS compatible. This needs work. Techs have constant complaints about crashing losing saved data and sending in emails to support with no response back. Review Source VR Verified Reviewer Business Compliance Manager Hospital & Health Care Used the software for: 2+ years ### "Great value and easy to use" September 18, 2019 4.0 Pros Ease of use, no installations needed for signatories. Cons Signatures do not look as good as with some competing solutions. Review Source DE DANA E. OPERATIONS MANAGER Insurance Used the software for: 2+ years ### "Review 2019" September 18, 2019 5.0 Pros It is fast and very easy for the signing party to complete Cons The lag time when typing in an email address for the person who will be sent the document sign. Review Source Khai F. Creative Director Design Used the software for: 2+ years ### "Easy Agreements" July 19, 2018 4.0 Quick and easy signed agreements from anywhere. Pros Signnow removes one of the hassles of doing business from multiple locations. As our staff is located all over the world, it allows us to easily and officially sign agreements and contracts anytime, anywhere. Cons As it relies on email notifications and confirmations, it can sometimes fall victim of spam filters, particularly if you are engaging someone with it for the first time. This can lead to additional back-and-forth. Review Source HC Heather C. Operations Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Best E signature product" September 18, 2019 5.0 Pros I like the easy of use and signing order options Cons Not able figure out how to change templates and must delete and re upload when an error is done. Review Source WF William F. CEO Used the software for: 6-12 months ### "Wow. It has everything you could want. No need to look any further." July 8, 2018 5.0 Pros So we had been looking for a online document signing software for our equipment rental company. we had a couple criteria, first was the ability to have the cudtomer upload a picture of their ID and Proof of insurance to verify their Identity. Also we needed it to be legally binding, and for it to be reasonably priced as we are still pretty small and rentals are only a portion of our revenue and wouldn't justify a month subscription some of the other software we looking at had. This fit the bill and more. Glad we switched. Cons I only wish the ability to create a link was also included in the lowest price plan. Its not worth it to use to drop another /year on this software for just that feature so we will stick with the lower plan. Other than that all the other feature are really fantastic. Review Source VR Verified Reviewer Network Analyst Higher Education Used the software for: 1-2 years ### "Saves paper and time" October 15, 2018 5.0 Pros So easy to use and integrate with other company applications. Instead of using a papertrail of approvals on things like travel we now do all approvals through SignNow. Cons SignNow has been very easy to use, even for non-technical users. No major cons to mention. Review Source Britain T. President Internet Used the software for: 2+ years ### "Good solid eSign app!" January 29, 2019 5.0 Pros Price - best priced eSignature app on the market. Cons Speed of app - slow to load and/or upload documents. Review Source CH Chelsea H. Account Executive Marketing and Advertising Used the software for: 6-12 months ### "Easy Way for Clients to Sign Online Contracts" September 5, 2019 5.0 Overall, this software does the trick and allows us to capture legally signed contracts from our clients all over the country. Pros I love that this software allows me to send clients contracts and have them sign them in the same day. It also allows us to create legally binding contracts. Cons The software has bugs that cause it to jump pages as you're adding text or signature fields. I could be working on the third page of a contract just to have it jump to page one sporadically. Review Source AP Ann P. Mortgage Agent Banking Used the software for: 1-2 years ### "Time Saver" September 19, 2019 5.0 SignNow was incredibly easy to set up and my process has been streamlined as a result of eliminating paper. Pros Ease of use, reduced environmental impact in eliminating paper. Cons If I change the email address associated with the account, I will lose all previously signed documents. Reason for choosing airSlate SignNow Recommended highly by other users. Review Source VR Verified Reviewer Freelance Graphic Designer and Photographer Photography Used the software for: 1-2 years ### "Great for Clients!" August 2, 2018 5.0 Pros SignNow makes it easy for me to send contracts back and forth between my clients. Instead of waiting on contracts to get signed via the mail, I can send and sign them electronically, instantly! Cons I haven't had any issues with this software. My clients prefer it over signing via the mail. Review Source EK Elizabeth K. Professor Higher Education Used the software for: 2+ years ### "Makes contracts and approvals easy" January 13, 2023 5.0 For short-term contracts, especially in a seasonal industry like higher ed, not having to wait for "snail mail" or use more expensive products has made life a lot easier. Pros Compatible with Gmail; can be sent to users outside the organization; interface is very clear and confirms steps needed or completed as well as final submission of document Cons Some externals users have had compatibility issues; security is only as good as the user's email system settings allow Review Source kS katie S. Graphics Manager Used the software for: 1-2 years ### "Easy to Use - Zero Customer Support" March 23, 2018 2.0 Pros The product is easy to use and simple for basic needs. I don't have experience with any other programs, but I would think it is slightly more limited if you need any complex features. Cons The customer service for this product is essentially non-existent. I submitted an urgent issue to SignNow's support team via email on January 29 and didn't receive a reply until MARCH 6. They also 'claim' to not have a support phone line, or an email, but I have found both at this point. Review Source DG Dean G. Marketing Manager Construction Used the software for: 1-2 years ### "Fast Signing process" September 30, 2019 5.0 Overall very good way to have contracts signed by clients. Pros We love that we can use sign now to let our customers review and sign contracts from anywhere quickly. Cons Can't think of anything at the moment, earlier some of our reps mentioned some aspects they didn't like but can't remember them now. Review Source RH Razi H. CEO Hospital & Health Care Used the software for: 2+ years ### "SIGNNOW IS GOOD" May 2, 2019 4.0 IT IS VERY GOOD. Pros IT ALLOWS TO SIGN DOCUMENTS EASILY WHICH CAN BE EMAILED. Cons IT IS SLOW TO UPLOAD AND SOMETIMES THE SOFTWARE CRASHES. Review Source GD Gregory D. Corporate Counsel / HR Manager Used the software for: 2+ years ### "I use SignNow daily, both the web and mobile versions." December 5, 2017 5.0 Pros Ease of use. It does what I need it to do without unnecessary features or a complicated interface. Cons When I sign something on the mobile app I am ALWAYS confronted with a pop-up that offers to show me how to use the app, and makes me click a "Ready" button to get to the document I need to sign. It is highly annoying. Review Source VR Verified Reviewer Web Search Evaluator Insurance Used the software for: 6-12 months ### "Valuable E-Signature Tool" December 5, 2019 5.0 We use SignNow for ensuring that important documents can be signed with less overhead cost and greater efficiency. Pros SignNow offers an incredibly cost effective e-signature tool. The tool is efficient for the employees to use and allows those signing the documents to easily sign the required documents. Cons The templates tend to be quite static. Having the ability to update them more easily would be a fantastic addition. Review Source SR Stephanie R. Volunteer Cat Team Environmental Services Used the software for: 6-12 months ### "Easy, Appealing, Quick!" September 18, 2019 5.0 Awesome software, couldn't keep rescuing and re-homing animals without it. Pros Easy to use, appealing to the eye, and quick to use! Cons I don't have anything to say, never had a problem with it, works for me! Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) I don't know why the switch was made. Maybe cost? Review Source Lyubomyr O. Partner Computer Software Used the software for: 1-2 years ### ">2 years of great customer experience" August 3, 2018 5.0 I manage all my e-signing with Sign now, as it's reliable and easy to use solution. Our company is a small niche consultancy with 3 employees and several freelancers. Pros It simple. It does perfectly what I need. Cons I'd like more on sorting my documents, folders and search Review Source DA David A. Business owner Restaurants Used the software for: 2+ years ### "3 star" November 2, 2020 4.0 Negative, because I couldn't get a refund when it didn't work and costumer support is nil to none Pros My favorite thing about this software is the features Cons When I purchased it I wasn't able to use it for weeks later. At that moment I needed to sign some online documents so I purchased another app and tried to get a refund for this app. Long story short, I now have two apps that do exactly the same thing Review Source Response from airSlate November 4, 2020 Dear David, many thanks for your positive assessments of signNow in part of Overall Quality and Ease of Use, really appreciated! Regarding refunds for mobile apps: this is a bit tricky, we must admit. Our Support confirmed to me that you've purchased the app in an online story (Appstore for iOS or Playmarket for Android). In this case, you need to claim refund from them, we really can't process that. This is just technically impossible, and not Support's fault at all, I can assure you. We are sorry for any inconvenience caused due to this! MD Marcus D. HelpDesk Information Technology and Services Used the software for: 1-2 years ### "Good product for the money but still lacking a few things that could help in the long run." January 10, 2018 4.0 Still lets you send and sign docs at a cheaper price Pros I like that its easy to use and not a bunch of fluff that gets in the way of you doing what you need to do at work. Cons I think they are missing a few things that docusign has. and sometimes when a document is sent it doesnt get to the person its supposed to go to and the doc is not in the spam folder either. So at times you will have to resend or even have the person make up a new email just to get the document Review Source