--- title: "MyFeelBack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MyFeelBack Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more." source_url: "https://www.capterra.com/p/154426/MyFeelBack/" page_type: "product" language: "en" --- # MyFeelBack Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MyFeelBack ## What is MyFeelBack? MyFeelBack is a robust and secure entreprise platform that helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Integrated with Salesforce and trusted by 70+ successful companies like L'Oreal and Bmw, our targeting technology lets companies ask the right question at the right time in the customer journey, empowering your teams with amazing customer insights to act on. Smarter decisions. Better business. Data-driven growth! ## What is MyFeelBack used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Review Management](https://www.capterra.com/review-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €499 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MyFeelBack Overview Updated September 2026 AI summary MyFeelBack equips businesses of all sizes with tools for collecting and analyzing feedback through surveys, 360 degree feedback, and customer satisfaction assessments. It offers features such as a question library, rater selection, progress tracking, and detailed reporting. Cloud-based deployment and integrations with major CRM and marketing platforms support organizations seeking structured feedback management and actionable insights. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyFeelBack 5.0 (3) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price €499 Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (2,902) Value For Money 4.5 (2) Value For Money 4.4 (2,333) Customer Service 5.0 (1) Customer Service 4.3 (2,161) ## MyFeelBack alternatives [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) [Alchemer](https://www.capterra.com/p/72549/Alchemer/) [4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/72549/Alchemer/) [Survicate](https://www.capterra.com/p/132914/Survicate/) [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132914/Survicate/) ## FAQs about MyFeelBack Overview ### What company size and specific industries is MyFeelBack built for? MyFeelBack is designed for businesses with annual revenue above $20 million that want to measure and improve customer experience to support sales growth. The vendor description does not name specific industries, so the product appears aimed at larger revenue-generating companies rather than a particular sector. Features and Usability ### What are the key features of MyFeelBack? MyFeelBack offers 360 Degree Feedback, feedback management, and survey/poll management for collecting responses across channels. It also includes customer segmentation, rater selection, and a question library, plus reporting/analytics, dashboard views, sentiment analysis, text analysis, and predictive analytics for interpreting feedback and tracking progress. Integrations ### Which third-party tools and platforms does MyFeelBack integrate with? MyFeelBack connects natively to Adobe Campaign, HubSpot Marketing Hub, Salesforce Marketing Cloud, and Zendesk Suite. These integrations cover marketing automation and customer support platforms, giving teams options for syncing feedback workflows with common CRM and service tools. Getting Started and Support ### What training and onboarding options does MyFeelBack offer? MyFeelBack provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, self-paced reference, and recorded walkthroughs for teams reviewing setup steps and product features. Getting Started and Support ### What customer support options does MyFeelBack offer? MyFeelBack offers email/help desk, FAQ/forum, phone support, and chat. No reviewer feedback about support is available here, so user experience details such as response speed or helpfulness cannot be assessed from the provided information. ## Features AI summary Based on 1,308 360 Degree Feedback reviews Capterra reviewers highlight the following as the features buyers value most when evaluating 360 Degree Feedback software: - **Customizable Questions** (**53%** of reviewers rated this feature as critical) - **Performance Review Management** (**47%**) - **Performance Management** (**44%**) MyFeelBack includes other capabilities that Capterra reviewers also consider important, such as **Surveys & Feedback** (**43%**) and **Reporting/Analytics** (**39%**). Together, these features help businesses gather employee input, track sentiment and response patterns, and turn feedback data into useful insights, giving teams a clearer view of engagement and areas for improvement. API Application programming interface that allows for integration with other systems/databases Complaint Monitoring Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Content Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology). Customer Segmentation Process of dividing customers into groups based on common characteristics Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Engagement Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. MyFeelBack 22 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Content: Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology). - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Marketing: Marketing tools that integrate with a website or social media, email marketing, or help create printed marketing materials. - Multi-Channel Data Collection: Collect information from multiple sources - Negative Feedback Management: Identify, track, and respond to negative feedback - Predictive Analytics: Predict future data based on historical data sets - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Basic €499.00 Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[ Adobe Campaign](https://www.capterra.com/p/135159/Adobe-Campaign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MR Mathieu R. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 March 6, 2019 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Manon L. Customer Support manager Consumer Goods ### "Perfect solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 24, 2017 The interface is extremely user friendly, the team is ultra reactive and they have been proactive to help us increase our productivity. It is with great enthusiasm that I recommend MyFeelBack. Pros Easy to use and analyze data very deeply. Implementation and deployment of a smart survey in less than 1 hour without any need for assistance. Cons Not being able yet to rank certain results in order of weight. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FC Fred C. CMO Internet ### "Great app we use every day" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2017 MyFeelBack is very easy to use and powerful to empower our customers ! A great app for marketing and sales teams. Pros Easy to use Cons I can't see any Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.